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REAdER'S<br />
Reader's Column<br />
A<br />
fRIEnD<br />
In THE<br />
SKY<br />
n Basanta Kumar Parajuli<br />
was all set to fly to<br />
I Bhadrapur for an official<br />
business on January. Taking<br />
into consideration the<br />
services, facilities and safety, I<br />
chose to fly by <strong>Buddha</strong> <strong>Air</strong> for<br />
its good name and prestige in<br />
the market.<br />
I was scheduled to fly by<br />
flight No. 903 at 11:30 a.m.<br />
but that very morning, an<br />
urgent meeting showed up<br />
which I had to attend. The<br />
meeting ended only at 10:30<br />
a.m,which made me late to<br />
report at the airport. Panic<br />
stricken, I rushed to my car and<br />
started towards Tribhuvan<br />
International <strong>Air</strong>port.<br />
Unfortunately, I was stuck in<br />
a traffic jam at Kamal Pokhari<br />
and then at Gyaneshwor. I<br />
did not see any possibility of<br />
getting out of it and so opted<br />
to go through a longer route.<br />
In the meantime, I called<br />
<strong>Buddha</strong> <strong>Air</strong> Office at the<br />
airport from my mobile with<br />
a hope that the flight might be<br />
delayed. To my dismay, it was<br />
not. I was further requested to<br />
reach as fast as possible. This<br />
made me even more nervous<br />
and so, I urged my driver to<br />
hurry up. Luckily, there were<br />
no more traffic jams and I<br />
reached the airport at 11:25.<br />
Although, I breathed a sigh<br />
of relief, I realized I still had a<br />
long way to go. I was worried,<br />
as the reporting time had<br />
already passed. Adding to<br />
my frustration was the long<br />
queue for security check. As I<br />
stood there motionless, I saw<br />
a familiar Ground Hostess of<br />
<strong>Buddha</strong> <strong>Air</strong>. Without losing<br />
a second, I ran towards her<br />
and briefed my problem. She<br />
immediately directed me to<br />
the office of <strong>Buddha</strong> <strong>Air</strong> as the<br />
ticket counter for Bhadrapur<br />
was already closed. I ran into<br />
the office and talked to the<br />
duty manager and told him<br />
my situation. He immediately<br />
contacted the pilots in the<br />
cockpit and requested to stop<br />
for a while. The young and<br />
smart man helped me to pay<br />
the airport tax and security<br />
check and everything that<br />
followed.<br />
Finally, I got into the<br />
plane but all the anxiety and<br />
tension made me forget to<br />
thank all the people who<br />
had helped me. Through out<br />
the flight period, I thought<br />
about the trouble <strong>Buddha</strong><br />
<strong>Air</strong> had taken for a "mere"<br />
passenger. The behaviour of<br />
its employees made me feel<br />
even more attached to it. I felt<br />
privileaged and honoured to<br />
be the member of Royal Club<br />
and the regular passenger of<br />
<strong>Buddha</strong> <strong>Air</strong>. From helpers<br />
to crewmembers, all are<br />
committed towards the<br />
safety and comfort of their<br />
passengers not only in words<br />
but in actions as well.<br />
Thank you <strong>Buddha</strong> <strong>Air</strong><br />
for treating passengers so<br />
well and understanding their<br />
problems.<br />
ofqf clk|n–h'g @))% buddhaair.com
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