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3. Metrics to Measure Improvement<br />

Improvement being made<br />

Metric used to<br />

measure progress<br />

1. Consolidate and communicate a clear strategic direction<br />

Main action:<br />

• Leaders at every level to set<br />

out a compelling and coherent<br />

strategic vision for the future<br />

of the Department and their<br />

team’s role in it.<br />

Supporting actions:<br />

• Refresh communication of<br />

strategic narrative<br />

• Improve our understanding of<br />

partners’ strategic objectives,<br />

the risks, opportunities and<br />

threats affecting them and the<br />

relationship to our strategy<br />

• Improve integration of<br />

business, financial and<br />

workforce <strong>plan</strong>ning processes<br />

• Develop cross-Criminal Justice<br />

System model<br />

Outcome:<br />

Staff throughout the<br />

organisation have a clear<br />

vision for the future of the<br />

Department.<br />

Delivery <strong>plan</strong> to be developed by<br />

31 July <strong>2014</strong>.<br />

Progress measured by<br />

<strong>improvement</strong> in:<br />

• SES B43 “I believe the<br />

executive team has a clear<br />

vision for the future of [my<br />

organisation]”.<br />

2013 score: 37% of staff agree<br />

or strongly agree. <strong>2014</strong> target:<br />

41% of staff agree or strongly<br />

agree.<br />

Date to review<br />

metric &<br />

details of who<br />

undertakes<br />

review<br />

ExCo to review<br />

SES results<br />

December<br />

<strong>2014</strong><br />

Trigger that<br />

will signal<br />

mitigating<br />

action needs<br />

to be taken<br />

No<br />

<strong>improvement</strong><br />

in SES B43<br />

28 | Improvement Plan

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