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3. Metrics to Measure Improvement<br />

Improvement being made<br />

Metric used to<br />

measure progress<br />

3. Embed a culture of innovation and continuous <strong>improvement</strong><br />

Main action<br />

• To support and enhance<br />

our ability to innovate<br />

throughout the MoJ<br />

Supporting actions:<br />

• Implement Capability<br />

Strategy & Plan via Capability<br />

forum (digital workstream)<br />

• Embed Open Policy Making<br />

including engaging with<br />

partners at the right stage of<br />

policy development<br />

• Continue to implement<br />

Continuous Improvement<br />

Strategy<br />

• Embed Digital transformation<br />

• Implement Transforming the<br />

Way We Work<br />

• Develop and implement<br />

principles for innovation in<br />

Criminal Justice Policy Group<br />

Outcomes:<br />

• Staff have the skills to<br />

innovate, feel it is a core<br />

part of their job and feel<br />

supported to innovate,<br />

both by managers and by<br />

organisational culture<br />

• We have processes to assure<br />

and, where successful, roll<br />

out innovative practice to<br />

reap benefits throughout the<br />

business<br />

• We develop and implement<br />

creative solutions to strategic<br />

policy problems<br />

Delivery <strong>plan</strong> to be developed<br />

by 31 July <strong>2014</strong>.<br />

Progress measured by<br />

<strong>improvement</strong> in:<br />

• SES B21 “The people in my<br />

team are encouraged to<br />

come up with new and better<br />

ways of doing things”<br />

2013 score: 68% of staff agree<br />

or strongly agree. <strong>2014</strong> target:<br />

71% of staff agree or strongly<br />

agree.<br />

• SES B49 “I think it is safe to<br />

challenge the way things are<br />

done in [my organisation]”<br />

2013 score: 32% of staff agree<br />

or strongly agree. <strong>2014</strong> target:<br />

36% of staff agree or strongly<br />

agree.<br />

Date to review<br />

metric &<br />

details of who<br />

undertakes<br />

review<br />

ExCo to<br />

review<br />

SES results<br />

December<br />

<strong>2014</strong><br />

Trigger that<br />

will signal<br />

mitigating<br />

action needs<br />

to be taken<br />

No<br />

<strong>improvement</strong><br />

in SES B21,<br />

B49<br />

30 | Improvement Plan

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