moj-improvement-plan-april-2014

3. Metrics to Measure Improvement
Improvement being made
Metric used to
measure progress
5. Strengthen leadership throughout the organisation
Main actions:
• To develop and embed
leadership standards – defining
expectations of leaders and
what good and bad behaviours
look like.
• To develop ExCo
communications plan to
improve the Department’s
view and understanding
of ExCo; ExCo members to
model leadership behaviours
(including clear leadership
and collaboration) to rest of
organisation.
Supporting actions:
• Implement Capability Strategy
& Plan via Capability forum
(leading and managing change
workstream)
Outcome:
Empowered and accountable
leaders at every level in the
organisation with the skills
to set direction, prioritise,
develop staff and deliver agreed
business outcomes.
Delivery plan to be developed by
31 July 2014.
Progress measured by
improvement in:
• SES B40 “I feel that [my
organisation] as a whole is
managed well”
2013 score: 34% of staff agree
or strongly agree. 2014 target:
37% of staff agree or strongly
agree.
• SES B42 “I believe the
actions of [senior managers]
are consistent with [my
organisation’s] values”
2013 score: 39% of staff agree
or strongly agree. 2014 target:
42% of staff agree or strongly
agree.
• Civil Service Learning
capability measures
(measures under
development)
Date to review
metric &
details of who
undertakes
review
ExCo to
review
SES results
December
2014
Trigger that
will signal
mitigating
action needs
to be taken
No
improvement
in SES B40,
B42
32 | Improvement Plan