iPoint VTO User's Guide - OfficeMate Software Solutions

iPoint VTO 

User’s Guide 

September 2008

License and Certain Restrictions 

OfficeMate Software Solutions hereby grants Customer a nonexclusive annually renewable license to use one copy of 

the software listed in Schedule “A” hereto (the “Software”) for use on a single computer and a single terminal, or on 

a single server computer with the purpose of distribution to other computers attached to the network at a single location. 

Customer may make one backup copy of the Software for their own use. Making additional copies is prohibited. 

Giving copies to another person or duplicating the Software by any other means, including electronic transmission, is 

also prohibited. Customer may not copy the printed materials accompanying the Software or print copies of the user 

documentation. The Software is protected by copyright law, and title to the Software shall at all times remain exclusively 

with OfficeMate. The Software also contains OfficeMate trade secrets, and Customer may not reverse engineer, 

decompile, disassemble, or otherwise reduce the Software to human-perceivable form. Customer may not modify, 

adapt, translate, rent, sublicense, assign, loan, resell, distribute, or network the Software, disk, or related materials or 

create derivative works based upon the Software or any part thereof. 

THIS LICENSE SHALL TERMINATE ONE (1) YEAR FROM THE DATE OF ACTIVATION OF THE 

SOFTWARE, UNLESS CUSTOMER RENEWS THE LICENSE BY PAYMENT OF THE THEN CURRENT 

ANNUAL RENEWAL FEE FOR MAINTENANCE AND SUPPORT AND EXECUTES A NEW SOFTWARE 

LICENSE AGREEMENT. IN THE EVENT THAT THE LICENSE IS NOT RENEWED, THE SOFTWARE 

WILL AUTOMATICALLY STOP PERFORMING MOST OF ITS FUNCTIONS. 

Disclaimer of Warranties 

THE SOFTWARE IS PROVIDED “AS-IS.” OFFICEMATE DISCLAIMS ALL WARRANTIES, EXPRESS 

OR IMPLIED, REGARDING THE SOFTWARE, DISK, AND RELATED MATERIAL, INCLUDING BUT 

NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PUR- 

POSE, QUALITY OR NONINFRINGEMENT. OFFICEMATE DOES NOT WARRANT THAT THE SOFT- 

WARE IS FREE FROM BUGS, ERRORS, OR OTHER PROGRAM LIMITATIONS. 

Limitation of Liability and Damages 

The entire liability of OfficeMate for any reason shall be limited to the amount paid by Customer for the Software. 

OfficeMate, its parent and affiliates, licensors, third party content or service providers, and distributors, (collectively 

“Representatives”) shall not be liable for any indirect, special, incidental, or consequential damages (including damages 

for loss of business, loss of profits, loss of business information, business interruption or other pecuniary loss arising 

out of the use of or inability to use this OfficeMate Software), whether based on breach of contract, breach of 

warranty, tort (including negligence), product liability or otherwise, even if OfficeMate or its Representatives have 

been advised of the possibility of such damages. The limitation of damages set forth above is a fundamental element 

of the bargain between OfficeMate and Customer, and without such limitation the Software could not be provided on 

an economic basis. 

Governing Law; Entire Agreement 

This Agreement is governed by the laws of the State of New York. Should Customer have any questions concerning 

this Agreement, or if Customer wishes to contact OfficeMate Software Solutions, the address is: 15375 Barranca Parkway, 

Building L, Irvine, California 92618. This Agreement is intended by the parties as the complete and exclusive 

statement of the terms of their agreement. 

Copyright © 2008 by OfficeMate Software Solutions. All rights reserved. 

OfficeMate Software Solutions! 

15375 Barranca Pkwy., Bldg. L! 

Irvine, CA 92618 

Trademarks 

iPoint VTO, OfficeMate, ExamWRITER, ReportWRITER, and the OfficeMate logo are registered trademarks of 

OfficeMate Software Solutions. 

Camedia is a registered trademark of Olympus Optical Company 

Windows is a registered trademark of Microsoft. 

Flash Player and Shockwave Player are registered trademarks of Adobe Systems, Inc. 

FireWire is a registered trademark of Apple, Inc. 

Other product and brand names may be trademarks or registered trademarks of their respective owners.

Contents 

CONTENTS 

1 Installing & Activating iPoint VTO . . . . . . . . 1 

System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 1 

Software Specifications . . . . . . . . . . . . . . . . . . . . . . . 2 

Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . 2 

Network Specifications . . . . . . . . . . . . . . . . . . . . . . . 6 

Setting up Your iPoint VTO Camera . . . . . . . . . . . . . . . . . 7 

Installing iPoint VTO for New Users . . . . . . . . . . . . . . . . 12 

Installing iPoint VTO for Existing Users . . . . . . . . . . . . . 18 

Reactivating Your iPoint VTO License . . . . . . . . . . . . . . 21 

Uninstalling iPoint VTO . . . . . . . . . . . . . . . . . . . . . . . . 21 

2 Getting Started. . . . . . . . . . . . . . . . . . . . 23 

Finding More Information . . . . . . . . . . . . . . . . . . . . . . . 23 

iPoint VTO Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 24 

New Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 

Explanation of Interface Elements . . . . . . . . . . . . . . 26 

Using Menus, Buttons, & Shortcuts . . . . . . . . . . . . . . . . 26 

iPoint Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 

Patient Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 

Model Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 

Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 

Shortcut Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . 30 

Zoom Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 

Setting Up iPoint VTO . . . . . . . . . . . . . . . . . . . . . . . . . 31 

iPoint VTO User’s Guide 

iii

Contents 

3 Using iPoint VTO. . . . . . . . . . . . . . . . . . . 33 

Opening iPoint VTO . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 

Creating, Opening, & Deleting Patient Records . . . . . . . . 34 

Taking, Managing, & Deleting Patient Photos . . . . . . . . . 35 

Setting the Frameless Photo . . . . . . . . . . . . . . . . . . . . . 40 

Comparing Frames . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 

Demonstrating Lens Options . . . . . . . . . . . . . . . . . . . . 41 

Demonstrating Contact Lenses . . . . . . . . . . . . . . . . . . . 57 

Linking to Educational Materials . . . . . . . . . . . . . . . . . . 64 

Printing & E-mailing Patient Photos . . . . . . . . . . . . . . . . 65 

Using the Built-in Models . . . . . . . . . . . . . . . . . . . . . . . 69 

4 Using iPoint VTO with OfficeMate . . . . . . . 71 

Opening Frame, Lens, & Contact Lens Demos from OfficeMate 

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 

Saving a Photo to OfficeMate . . . . . . . . . . . . . . . . . . . . 73 

5 Maintaining Virtual Contact Lenses . . . . . . 75 

6 Customizing iPoint VTO . . . . . . . . . . . . . . 79 

Using iPoint Config . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 

Changing Your Business Information . . . . . . . . . . . . . . . 82 

Changing Global Settings . . . . . . . . . . . . . . . . . . . . . . . 82 

Changing Lens Demonstration Settings . . . . . . . . . . . . . 99 

Customizing Lens Materials . . . . . . . . . . . . . . . . . . . . 109 

iv 

iPoint VTO User’s Guide

Contents 

7 Networking iPoint VTO . . . . . . . . . . . . . 113 

Network Structure: Peer-to-Peer vs. Client-Server . . . . 114 

Peer-to-Peer Structure . . . . . . . . . . . . . . . . . . . . . 115 

Client-Server Structure . . . . . . . . . . . . . . . . . . . . . 116 

Installing iPoint VTO on a Network . . . . . . . . . . . . . . . 117 

Using iPoint Dispatch . . . . . . . . . . . . . . . . . . . . . . . . . 118 

Configuring iPoint VTO’s Network Settings . . . . . . . . . . 119 

8 Troubleshooting iPoint VTO . . . . . . . . . . 123 

Camera has not been Set . . . . . . . . . . . . . . . . . . . . . . 123 

iPoint VTO Cannot Find the Olympus Camera . . . . . . . . 123 

iPoint VTO Displays a Red X . . . . . . . . . . . . . . . . . . . . 129 

iPoint VTO Opens to a Gray Screen . . . . . . . . . . . . . . . 129 

9 Getting Support . . . . . . . . . . . . . . . . . . 131 

Phone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 

Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 

Terms of Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 

iPoint VTO User’s Guide 

v

Contents 

vi 

iPoint VTO User’s Guide

CHAPTER 1 

Installing & Activating 


In this chapter: 

• System Specifications, 1 

• Setting up Your iPoint VTO Camera, 7 

• Installing iPoint VTO for New Users, 12 

• Installing iPoint VTO for Existing Users, 18 

• Reactivating Your iPoint VTO License, 21 

• Uninstalling iPoint VTO, 21 

Notes 

• Current iPoint VTO users must obtain a new activation code 

from OfficeMate Software Solutions before upgrading to 

iPoint VTO 3.0. Activation codes for iPoint VTO 2.x will not 

work in iPoint VTO 3.0. 

• Before you install and activate iPoint VTO, review the System 

Specifications on page 1. 

• The iPoint VTO installation time will vary depending on the 

features that you are installing and the speed of your computer. 

• Complete the installation steps described under Setting up 

Your iPoint VTO Camera on page 7 or Uninstalling iPoint 

VTO on page 21 on each computer from which you plan to run 

iPoint VTO. 

System 

Specifications 

OfficeMate Software Solutions suggests using Dell and IBM computers. The 

following sections describe the software, hardware, and network system 

specifications that are required when using iPoint VTO. 

• Software Specifications, 2 

• Hardware Specifications, 2 

• Network Specifications, 6 

iPoint VTO User’s Guide 1

System Specifications 

Chapter 1 Installing & Activating iPoint VTO 

Software Specifications 

Software 

Recommendation 

Minimum 

Requirement 

Notes 

Operating System 

Windows ® XP 

Professional 

(workstations); 

Windows ® 2003 Server 

(servers) 

Windows ® 2000 

Professional; Windows ® 

2000 Server (servers) 

Install the latest service pack 

and critical updates for your 

operating system. Windows ® 

XP Home and Windows ® XP 

Media Center Edition are not 

recommended for office 

environments. For 

information about the 

differences between 

Windows ® XP Home Edition 

and Professional Edition, go to 

http://www.officemate.net/om 

kb/article.aspx?id=14170. 

Ensure that your computer is 

certified for the operating 

system that you are using. For 

information about the 

OfficeMate Suite and 

Windows ® Vista, go to 

http://www.officemate.net/om 

kb/Article.aspx?id=11512. 

Hardware Specifications 

Note 

• OfficeMate Software Solutions highly recommends employing an 

A+ certified hardware or network technician. OfficeMate Software 

Solutions does not provide support for your computer systems. 

• Our hardware specifications are intended as general guidelines for 

routine single and multiuser installations. These requirements do 

not include specifications for Microsoft Terminal Server 

installations. Microsoft Terminal Server has unique hardware, 

network, installation, and configuration requirements and it must 

be installed and configured by technicians with Terminal Server 

expertise; OfficeMate Software Solutions does not provide this 

expertise. 

2 iPoint VTO User’s Guide



Hardware 


Minimum 

Requirement 

Notes 

Processor Pentium ® 4, 2.6 GHz Pentium ® 4, 1 GHz iPoint VTO is compatible with 

all x86 processors, including 

x64 and dual-core processors. 

Digital Camera 

Olympus Camedia 

Models 

• C-3100 Zoom/! 

C-3020 Zoom 

• C-3100 Zoom 

• C-3020 Zoom 

• C-4100 Zoom/! 

C4000 Zoom 

• C-4040 Zoom 

• C-4040 Zoom 

• C-40 Zoom/! 

D-40 Zoom 

• C-700 Ultra Zoom 

• C-730 Ultra Zoom 

• C-5050 Zoom 

• C-740U Zoom 



• D-595 Zoom/! 

C500 Zoom 

• SP-350 

• SP-500 Ultra Zoom 

• SP-700 

• SP-700 Ultra Zoom 

Olympus Camedia 

Model 

iPoint VTO ships with a 

compatible camera for each 

license purchased. To add an 

Olympus Camedia camera that 

does not appear on the 

recommended list, go to To 

use an Olympus Camedia 

Camera other than those that 

are recommended on page 87 

for more information. 

RAM on 

Workstations 

512 MB or higher 256 MB Memory has a significant 

impact on your system 

performance. Using 512 MB 

or higher RAM in each 

computer will noticeably 

improve performance. 




Hardware 

RAM on Servers 512 MB or higher 256 MB or higher Memory has a significant 

impact on your system 

performance. Using 512 MB 

or higher RAM in the server 

will noticeably improve 

performance. 

Hard Drive 

CD/DVD-ROM 

Drive 

Ports 

80 GB or higher with at 

least 1 GB free 

7200/10k RPM is 

recommended for 

servers. 

1 GB free iPoint VTO will occupy 

approximately 1 GB of hard 

drive space; this figure does 

not include patient data. 

CD-ROM 52x speed CD-ROM 52x speed A CD-ROM drive is required 

to install the iPoint VTO 

software. The speed of your 

CD-ROM drive impacts the 

speed of the iPoint VTO 

installation. 

2 USB 2.0 ports with at 

least one free 

1 USB 2.0 port free The digital camera requires 

USB 2.0. 

Monitor 19-inch 17-inch iPoint VTO requires 24-bit 

color and a minimum screen 

resolution of 800 x 600 pixels. 

Wide-screen monitors are 

supported. 

Printer HP 4x6 photo printer Any color printer 

Fax Modem and 

Internet 

Connection 


High-speed Internet 

DSL, cable, or T1 

connection 

Minimum 

Requirement 

56k (fax modem) 

56k or higher dial-up 

Internet connection 

Notes 

High-speed DSL or cable 

modems are recommended for 

Internet access and iPoint 

VTO training and support. 




Hardware 


Minimum 

Requirement 

Notes 

Uninterruptible 

Power Supply 

(UPS) 

UPS on each workstation 

and file server 

UPS on file server 

Electric power is not always 

delivered to your outlets in 

perfect condition. Fluctuations 

can impact your computer’s 

performance. A total loss of 

power can damage your data if 

your system was running at the 

time of a power loss. A UPS 

with line conditioning 

capabilities can help control 

the level of power coming to 

your system. In the event of a 

power loss, a UPS contains a 

backup battery to keep your 

computer running long enough 

to safely shut it down. 




Network Specifications 

The recommended network configuration uses a dedicated Windows 2003 Server 

operating system with Windows XP Professional installed on each computer. 

iPoint VTO can be used with Windows peer-to-peer networks for configurations of 

three or fewer computers, but for networks with more than three computers, a 

dedicated file server is strongly recommended. Only use TCP/IP when configuring 

your network. 

Note 

OfficeMate Software Solutions highly recommends employing a 

Microsoft certified MCSE hardware and network technician to install 

and manage your computer systems. OfficeMate Software Solutions 

does not provide support for networks. 

Network Item 

Cables 

Cards 

Category 5 Twisted Pair 

and Shielded Twisted 

Pair (STP) Ethernet 

3Com or Intel 

10/100/1000 Ethernet 

Category 5 Twisted Pair 

and Shielded Twisted 

Pair (STP) Ethernet 

3Com or Intel 10/100 

Ethernet 

Switches 1000 Mbps transfer rates 100 Mbps transfer rates OfficeMate Software 

Solutions does not 

recommend using hubs. 

Wireless 802.11g 


Purchase your wireless 

access port and wireless 

network card from the 

same manufacturer. 

Enable wireless security. 

Minimum 

Requirement 

802.11g 

Purchase your wireless 

access port and wireless 

network card from the 

same manufacturer. 

Enable wireless security. 

Notes 

Wireless networks offer 

significantly lower 

performance and 

reliability than wired 

networks; therefore, 

OfficeMate Software 

Solutions recommends 

hard-wired networks in 

environments where high 

performance is 

necessary. 

Remote Access GoToMyPC GoToMyPC is HIPAA 

compliant. For more 

information on using 

GoToMyPC for remote 

access, go to 

www.gotomypc.com. 



Setting up Your iPoint VTO Camera 

Setting up 

Your iPoint 

VTO Camera 

You can set up iPoint VTO on a desktop or laptop computer. The turntable is 

designed to allow you to swivel the monitor or laptop and camera between you and 

your patient smoothly. Once assembled, your iPoint VTO station will look like the 

figures below. To set up your iPoint VTO camera, follow the instructions under To 

set up your camera on page 8. 

Monitor Setup 

Front of monitor 

Back of monitor 

Laptop Setup 

Front of laptop 

Back of laptop 

Figure 1-1: iPoint VTO is designed to allow you to swivel your monitor or 

laptop computer and digital camera in one smooth motion. This is how your 

system will look when you finish setting up. 




! To set up your camera 

1 Remove all packaging material from the turntable, adjustable arm, digital 

camera, power cord, and USB cable. 

A. 

B. 

C. 

D. 

Figure 1-2: The four components of the iPoint camera: (A.) turntable, (B.) 

adjustable arm, (C.) camera mounting point, and (D.) Olympus digital camera 

Note 

The digital camera comes preconfigured for use with your iPoint 

VTO system. You do not need the CDs, documentation, 

batteries, or video cable that came with the camera. Store these 

items in a safe place for restoration and recovery. 

2 Place the turntable on a flat surface so that the larger of the two surfaces is 

facing up. 




3 Screw the black end of the adjustible arm into the top of the turntable. Screw 

the adjustible arm until it is securly fastened; do not overtighten. 

Figure 1-3: Screw the adjustable arm into the turntable. 

4 Screw the camera mounting point onto the free end of the adjustible arm until 

it is securly fastened; do not overtighten. 

Note 

Tighten the mounting point until the slot (opposite the black 

tightener) is facing the direction you want the camera to tilt. 

Figure 1-4: Screw the camera mounting point onto the free end of the 

adjustable arm. 




5 Screw the digital camera onto the blue mounting point at the end of the 

adjustable arm until it is securely fastened; do not overtighten. 

Figure 1-5: Screw the digital camera onto the camera mounting point. 

6 Twist the camera and the mounting point until the camera is facing the front 

of the turntable and the mounting point tilts the camera to the left (when the 

front of the camera is facing you); do not overtighten. 

Notes 

Do not overtighten the camera. Replacing stripped mounting 

threads in your camera is costly and time-consuming. 

7 Loosen the black tightener on the mounting point. 




8 Tilt or rotate the camera to the left so it appears to be hanging off the side of 

the mounting point. 

Figure 1-6: Tilt the camera to the left. 

Note 

Always rotate your camera so the USB cable and power cord 

plug into the side of the camera that faces down. Some cameras 

may be designed so that you tilt the camera to the right. If your 

camera tilts to the right, adjust these instructions accordingly 

and refer to the instructions listed under To change the camera’s 

rotation on page 96 to adjust iPoint VTO’s camera rotation 

setting. 

9 Tighten the black tightener on the mounting point. 

10 Set the Mode Dial on the camera to P. For older cameras, set the Mode Dial 

to A/S/M. 

Figure 1-7: Set the camera’s mode dial to P. 

11 Place your monitor or laptop on the wooden turntable so the screen faces the 

same direction as the camera lens, and the adjustable arm is hidden behind the 

screen. Set up your computer or laptop, connecting the power cable, monitor, 

keyboard, mouse, and network as needed. 

Note 

If you are using iPoint VTO with a desktop computer, place the 

computer tower on the floor or inside a cabinet so it is off the 

dispensary table and out of view. The wooden turntable is not 

designed accommodate computer towers. 


Installing iPoint VTO for New Users 


12 Plug the smaller end of power cord into the camera’s DC-In jack. Then, plug 

the other end into the electrical outlet. 

Note 

The DC-In jack on the camera may be concealed by a protective 

rubber flap. Lift the flap to expose the DC-In jack. 

DC-In jack 

Multi-Connector 

Figure 1-8: Plug the power cord into the DC-In jack and the USB cable into 

the Multi-Connector port. 

13 Plug the smaller end of the USB cable into the Multi-Connector port on the 

camera. 

Note 

Do not plug the other end of the USB cable into your computer 

until you are prompted to do so by the iPoint VTO Install 

Wizard. 

14 Follow the instructions listed under Installing iPoint VTO for New Users on 

page 12 to install the iPoint VTO software. 

Installing 

iPoint VTO for 

New Users 

The iPoint VTO Install Wizard guides you through installing and activating iPoint 

VTO. This section describes how 

• To install iPoint VTO, 13 

• To activate iPoint VTO, 16 




! To install iPoint VTO 

Note 

If you are using iPoint VTO in a networked environment, contact your 

network administrator to enable iPoint VTO to share data files in a 

network and to set up your TCP/IP configuration. Your network 

administrator must follow the installation procedure outlined in 

Uninstalling iPoint VTO on page 21. 

Network requirement specifications can be found in Network 


1 Close all applications on all computers and restart each computer and server 

(if applicable). 

2 If you are installing iPoint VTO in a networked environment, ensure that you 

are logged into the network as a user with full local administrative access 

rights. 

3 Disable all antivirus and screen saver programs that are running on your 

computer(s). 

Note 

Complete steps 4–11 on each computer from which you plan to run 

iPoint VTO. The iPoint VTO Install Wizard guides you through the 

process. 

4 Insert the iPoint VTO Installation Disc 1. 

The iPoint VTO Install Wizard opens and informs you that iPoint VTO will 

be automatically installed. You do not need to click anything unless a dialog 

box opens with an Information icon, as shown below. 




5 Click OK. 

The iPoint VTO Install Wizard installs Adobe Flash ® Player, Adobe 

Shockwave ® Player, and iPoint VTO 3.0. 

The iPoint VTO Install Wizard prompts you to set up your camera. 

6 Follow the on-screen instructions and then click OK. 

The iPoint VTO Install Wizard asks if you want to install the Olympus 

Service for Domains. 




7 If your computer is connected to your office network using a Windows 

domain, click OK. If your office network does not use a Windows domain, 

click Cancel and proceed to step 10. 

The iPoint VTO Install Wizard advises you that you will need to select your 

camera for the Olympus Service for Domains. 

8 Click OK. 

The iPoint VTO Install Wizard opens a window with your camera already 

selected. 




9 Click Add Filter. 

The iPoint VTO Install Wizard displays a message that informs you how to 

contact Client Services. Support information is also available in the About 

iPoint window and in Getting Support on page 131. 

10 Click OK. 

The iPoint VTO Activation Window opens. 

11 Follow the instructions in To activate iPoint VTO on page 16 to activate the 

software. 

! To activate iPoint VTO 

Once the iPoint VTO Install Wizard has installed the software, the iPoint 

VTO Activation window opens. 

Note 

You must activate iPoint VTO on each computer you install the 

iPoint VTO software. 

1 Type the Activation Code provided to you by OfficeMate Software 

Solutions. 

Note 

If you do not have an activation code, call OfficeMate Software 

Solutions at 800.942.5353. 




2 Complete the following fields with the information as it appears on your 

activation notice: 

- Business Name 

- Business Phone 

- Business Address 

- Business City 

- Business State 

- Business ZIP 

Notes 

• The activation code is created based on a combination of 

support information, including your business information. 

You must enter the business information as it appears on your 

activation notice or your activation will fail. 

• To change your business information, complete the 

Address/Phone Number Change Request form and fax the 

form to 866.812.9583. The form is available on the Web at 

http://www.officemate.net/support_ip_resources.aspx. For 

more information on changing your business information, go 

to Changing Your Business Information, 82. 


Installing iPoint VTO for Existing Users 


3 When you are finished, click Activate Now. 

Figure 1-9: iPoint VTO Activation window 

You have now finished activating iPoint VTO. You may now use your virtual 

try-on system. 

Note 

If you are installing iPoint VTO on more than one computer in 

your dispensary, refer to Networking iPoint VTO on page 113 

for networking information. 

Installing 

iPoint VTO for 

Existing Users 

Note 

Current iPoint VTO users must obtain a new activation code from 

OfficeMate Software Solutions before upgrading to iPoint VTO 3.0. 

Activation codes for iPoint VTO 2.x will not work in iPoint VTO 3.0. 

1 Close all applications on all computers and restart each computer and server 

(if applicable). 

2 If you are installing iPoint VTO in a networked environment, ensure that you 

are logged into the network as a user with full local administrative access 

rights. 

3 Disable all antivirus and screen saver programs that are running on your 

computer(s). 

Note 

Complete steps 4–9 on each computer from which you plan to run 

iPoint VTO. The iPoint VTO Install Wizard helps guide you through 

the process. 





The iPoint VTO Install Wizard opens and informs you that iPoint VTO will 

be automatically installed. You do not need to click anything unless a dialog 

box opens with an Information icon, as shown below. 

5 Click OK. 

The iPoint VTO Install Wizard updates Adobe Flash Player, Adobe 

Shockwave Player, removes any previous versions of iPoint VTO, and 

installs iPoint VTO 3.0. 

The iPoint VTO Install Wizard asks if you want to install the Olympus 

Service for Domains. 




6 If your computer is connected to your office network using a Windows 

domain, click OK. If your office network does not use a Windows domain, 

click Cancel and proceed to step 9. 

The iPoint VTO Install Wizard advises you that you will need to select your 

camera for the Olympus Service for Domains. 

7 Click OK. 

The iPoint VTO Install Wizard opens a window with your camera already 

selected. 



Reactivating Your iPoint VTO License 

8 Click Add Filter. 

The iPoint VTO Install Wizard displays a message that informs you how to 

contact Client Services. Support information is also available in the About 

iPoint window and in Getting Support on page 131. 

9 Click OK. 

Reactivating 

Your 


License 

To reactivate your iPoint VTO license, perform the following steps: 

1 Click the About iPoint shortcut button. 

Figure 1-10:Click the About iPoint shortcut button 

The About iPoint window opens. 

2 Click Debug Options and select Reactivate. 

The iPoint VTO Activation Window opens. 

3 Follow the instructions in To activate iPoint VTO on page 16 to activate the 

software. 

Uninstalling 


If you need to remove iPoint VTO from your computer, perform the following 

steps: 

1 Close iPoint and any other running application. 

2 Unplug the digital camera’s USB cable from your computer. 


Uninstalling iPoint VTO 


3 Click the Start menu, select Settings, select Control Panel, and select Add 

or Remove Programs. 

4 Select OfficeMate iPoint VTO from the list of applications. 

5 Click Remove. 

6 Click OK to confirm that you want to remove iPoint VTO. 

Windows will uninstall the iPoint VTO software. This process may take a few 

minutes. 


CHAPTER 2 

Getting Started 


• Finding More Information, 23 

• iPoint VTO Overview, 24 

• Using Menus, Buttons, & Shortcuts, 26 

• Setting Up iPoint VTO, 31 

Using iPoint VTO to demonstrate frames, lenses, and contact lenses will help your 

patients make more informed decisions about purchasing eyewear from your 

practice. This guide will show you how to use iPoint VTO to make the frame or 

contact lens selection process faster and easier for you and your patients. 

Finding More 

Information 

In addition to the iPoint User’s Guide, documentation for iPoint VTO also includes 

the following training: 

• iTrain Training and Demonstrations. These Internet-based, pre-recorded 

training and demonstration videos should be viewed by all iPoint VTO users. 

Go to www.officemate.net and view the following iPoint VTO training 

sessions: 

- OSSU 700 - OfficeMate iPoint VTO Overview 

- OSSU 710 - Customizing OfficeMate iPoint VTO 


iPoint VTO Overview 

Chapter 2 Getting Started 

• OfficeMate Software Solutions University (OSSU). These Internet-based, 

one-hour training courses should be taken by all iPoint VTO users to focus on 

such specific training topics as customizing iPoint VTO, demonstrating 

lenses, trying on contacts, and saving and printing photos. To register for 

OSSU classes, call 800.269.3666 and select option 3, or go to 

www.officemate.net. 

• OfficeMate Knowledge Base. This searchable online knowledge base allows 

you to read helpful articles about iPoint VTO and submit questions that are 

answered by knowledgeable OfficeMate staff members. Go to 

http://www.officemate.net/omkb/ to browse the OfficeMate Knowledge 

Base. 


Overview 

Your iPoint VTO system allows you to easily show patients side-by-side 

comparisons of frames and contacts; show patients frames that you can order, but 

don’t currently have in stock; and show patients the benefits of more advanced 

lenses. This section includes the following topics: 

• New Features, 24 

• Explanation of Interface Elements, 26 

New Features 

The following is a brief summary of the enhancements included in iPoint VTO 

3.0.4: 

• Adds support for wide-screen monitors 



iPoint VTO Overview 

• Adds a help system and F1 help key by which users can search or browse for 

information related to iPoint VTO 

• Adds a Help menu from which support information is available 

• Adds support for Olympus SP-350 and SP-700 cameras 

• Improves activation procedure 

• Adds the ability to save a thumbnail of a patient’s photo to the Patient Center 

(requires OfficeMate Enterprise) 

• Adds a zoom tool to increase the magnification of low resolution monitors 

• Adds the ability to customize screen resolution settings and reposition the 

photo preview 

• Adds a setting that controls whether iPoint VTO prompts the user to enter a 

title for each photo 

• Adds a setting that controls whether iPoint VTO prompts the user to confirm 

frameless photo selection 

• Adds the ability to select a model directly from the Model menu 

• Adds the ability to add favorite photos from the lens demonstrations 

• Adds links to educational materials on the Web or though Eyemaginations 

(requires Eyemaginations’ 3D-Eye Office software) 

• Reduces the time required to launch iPoint VTO on multiple computers on a 

network 


Using Menus, Buttons, & Shortcuts 


Toolbar 

Explanation of Interface Elements 

Figure 2-1 depicts the iPoint VTO main window. 

Title Bar 

Zoom Tool 

Photo Pane 

Image Capture Bar 

Shortcut Buttons 

Figure 2-1: iPoint VTO main window 

Using Menus, 

Buttons, & 

Shortcuts 

Use the iPoint VTO menus to access the various features of iPoint VTO. After you 

have created a patient or opened an existing patient or model, use the shortcut 




buttons to access additional features. This section provides a brief overview of the 

menu items and shortcut buttons: 

• iPoint Menu, 27 

• Patient Menu, 28 

• Model Menu, 28 

• Help Menu, 29 

• Shortcut Buttons, 30 

• Zoom Tool, 30 

iPoint Menu 

Use the iPoint menu to reset, customize, and exit iPoint VTO. Figure 2-2 shows the 

iPoint menu. 

Figure 2-2: iPoint menu 

• Reset. Close any patient or model photos or demonstrations and return 

iPoint.to the main window. 

• Settings. Open iPoint Config. Customize all iPoint VTO settings. 

• Exit iPoint. Close iPoint and return to Windows. 




Patient Menu 

Use the Patient menu to add, open, and remove patients from iPoint VTO. Figure 

2-3 shows the Patient menu. 

Figure 2-3: Patient menu 

• New Patient. Create a new patient profile and start the camera. 

• Open Patient. Open an existing patient in iPoint. 

• Delete Patient. Remove a patient’s profile and photos from iPoint. 

Model Menu 

Use the Model menu to open a model patient for demonstrations. Figure 2-4 shows 

the Model menu. 

Figure 2-4: Model menu 

• Open Model. Open a model profile and photos. 




Help Menu 

Use the Help menu to find information, resources, and support for using your iPoint 

VTO system. Figure 2-5 shows the Help menu. 

Figure 2-5: Help menu 

• iPoint VTO Help (F1). Open the iPoint VTO Help to browse and search for 

features and troubleshooting tips. 

• User’s Guide. Open the iPoint VTO User’s Guide for information on using 

your iPoint VTO system. 

• What’s New? Find out what is new to your version of iPoint VTO. 

• Knowledge Base. Open OfficeMate Software Solutions’ online Knowledge 

Base to search for answers to frequently asked questions about using and 

troubleshooting iPoint VTO. 

• OfficeMate.net. Open the OfficeMate Software Solutions Web site. 

• iTrain 24/7 Training. View prerecorded, online iPoint VTO training videos. 

• OSSU Web Training. View the online course offerings for iPoint VTO 

training led by live instructors. 

• Contact Support. Open an online form to request help using iPoint VTO, 

report errors, or request enhancements. 




Shortcut Buttons 

Use the Shortcut Buttons to print, import, e-mail, and create new photos, as well as 

reset iPoint VTO and get help. 

New Photograph 

Print Photos 

E-mail Photos 

Reset 

Import Photos 

About iPoint 

Figure 2-6: Shortcut Buttons 

• New Photograph. Take additional photos of a patient. 

• Print Photos. Print photos of the patient. 

• E-mail Photos. E-mail photos of the patient to the patient or the patient’s 

friends. 

• Send to Web. Send photos to the Web, where patients can view their pictures 

later or show them to friends. 

• Import Photos. Add photos to the patient file from a folder. 

• About iPoint. Find information on whom to contact if you need help with 

iPoint VTO or reactivate your software. 

Zoom Tool 

Use the Zoom Tool to magnify the portion of your screen around the cursor, 

allowing you to enlarge features of the patient’s eyes while you are setting the 

frameless photo. This is particularly useful when the patient has dark eyes and the 

pupils are difficult to see in the photo. 

The Zoom Tool moves with your cursor so you can always see what you are 

working on. 

Zoom Tool 

Figure 2-7:The Zoom Tool is located on the 

Note 

The Zoom Tool only appears in standard screen resolutions of 1024 x 

768 or lower. If you create a custom screen resolution setting in iPoint 

Config, or if you are using a 19” monitor or larger, the Zoom Tool will 

not be available. Information on changing For information on 

changing your screen resolution, go to To change your screen 

resolution on page 89. 

! Simply click the Zoom Tool to turn the zoom on. 

The left Photo Pane shows a magnified version of the screen while the right 

Photo Pane retains the normal magnification. When you mover your cursor 



Setting Up iPoint VTO 

to the left Photo Pane, the right Photo Pane shows a magnified version of the 

left. 

Note 

When the Zoom Tool is turned on, one of the Photo Panes is 

always obscured by the Zoom Tool window. It makes not 

difference which Photo Pane displays the photo you want to 

magnify, the Zoom Tool window moves so it always appears in 

opposition of your cursor. 

Figure 2-8:The Zoom Tool magnifies the photo to enable you to zoom in on 

lens features or more precisely set your frameless photos 

When you turn the Zoom Tool on, a slider appears next to the Zoom Tool 

icon. 

! Click and drag the slider to the right to increase the screen magnification. 

Figure 2-9:Click and drag the zoom slider to the right to increase the 

magnification 

! Click the Zoom Tool again to turn it off. 

Setting Up 


iPoint VTO is highly customizable. As you are getting started, you will need to set 

a few basic preferences, including setting the name and phone number of your 


Setting Up iPoint VTO 


practice, setting a location to save patients’ photos, and setting the rotation of your 

camera. 

For more 

information on 

setting up iPoint 

VTO, see the 

OSSU 710, 

“Customizing 

OfficeMate iPoint 

VTO,” training 

course. 

Refer to the “Customizing iPoint VTO” chapter of this manual for information on 

how 

• To open iPoint Config, 80 

• To navigate iPoint Config & modify preferences, 80 

• Changing Your Business Information, 82 

• To change the location to which you save photos, 84 

• To change the camera’s rotation, 96 

Note 

For information on advanced customization settings, 

Customizing iPoint VTO on page 79. 


CHAPTER 3 

Using iPoint VTO 


• Opening iPoint VTO, 34 

• Creating, Opening, & Deleting Patient Records, 34 

• Taking, Managing, & Deleting Patient Photos, 35 

• Setting the Frameless Photo, 40 

• Comparing Frames, 40 

• Demonstrating Lens Options, 41 

• Demonstrating Contact Lenses, 57 

• Linking to Educational Materials, 64 

• Printing & E-mailing Patient Photos, 65 

• Using the Built-in Models, 69 

iPoint VTO allows you to take photos of your patients and manipulate those photos 

to easily show patients the variety of frame, lens, and contact lens options available 

to them. You can save the photos of the patient with different frames or contact 

lenses. The patients can use iPoint VTO to e-mail the photos to themselves or 

friends, or you can print the photos for the patient to take home and get friends’ 

opinions of the frames. The e-mails and photos the patient shares with friends are 

excellent word-of-mouth marketing tools for your practice. 

How you use iPoint VTO will depend on your practice’s educational, sales, and 

marketing goals. 


Opening iPoint VTO 

Chapter 3 Using iPoint VTO 

Opening 


! To open iPoint VTO 

! Double-click the iPointVTO icon on your desktop. 

Figure 3-1: iPoint VTO desktop icon 

Note 

If your iPointVTO icon is missing or has been deleted, open 

My Computer > Local Disk (C:) (or the local disk on which 

you installed iPoint VTO) > Program Files > iPontKiosk > 

iPointKiosk. 

The first time you open iPoint VTO, you will be asked to active the software. 

Follow the instructions listed under To activate iPoint VTO on page 16. 

Creating, 

Opening, & 

Deleting 

Patient 

Records 

This section describes how to create new patient records and open existing patient 

records within iPoint VTO, including how 

• To create patient records, 34 

• To open patient records, 35 

• To delete patient records, 35 

! To create patient records 

Note 

If you are using iPoint VTO with OfficeMate, do not create the 

patient record in iPoint. Refer to Using iPoint VTO with 

OfficeMate on page 71 for information on OfficeMate 

integration. If you create the new patient record by following the 

instructions below, the patient record will not be attached to the 

OfficeMate database. 

1 Click the Patient menu and select New Patient. 

2 Type the patient’s first and last name and click Add Patient. 

Figure 3-2: Enter the patient’s first and last name. 

The Take Photos window opens. 

3 Continue by following the instructions under Taking, Managing, & Deleting 

Patient Photos on page 35. 



Taking, Managing, & Deleting Patient Photos 

! To open patient records 

1 Click the Patient menu and select Open Patient. 

The Open Patient window opens. 

2 Select the patient’s name from the list. 

3 Click Load Patient. 

The patient’s photos open. 

4 Continue by following the instructions under Taking, Managing, & Deleting 

Patient Photos on page 35. 

! To delete patient records 

1 Click the Reset button to close any open patient records and return to the 

iPoint VTO main window. 

2 Click the Patient menu and select Delete Patient. 

The Delete Patient window opens. 

3 Select the patient’s name from the list. 

4 Click Delete Patient. 

Taking, 

Managing, & 

Deleting 

Patient Photos 

iPoint VTO allows you to take up to 12 photos of each patient. This section 

describes how 

• To take patient photos, 36 

• To rename patient photos, 37 

• To delete patient photos, 38 

• To import patient photos, 39 




! To take patient photos 

Note 

For contact lens demonstrations, you must take at least one 

photo of the patient without frames. 

1 Seat the patient approximately three feet in front of the camera. 

2 Open the existing patient record in iPoint VTO and click the New 

Photograph shortcut button, or create a new patient record by following the 

instructions in To create patient records on page 34. 

The Take Photos window opens. 

Photo preview 

Zoom slider 

Take Picture 

Refocus 

Close Take Photos 

window 

Figure 3-3: The Take Pictures window 

3 Adjust the camera or repostion the patient so his or her brow aligns on screen 

with the horizontal white line and his or her ears align with the vertical white 

lines as shown in Figure 3-2. 

- Adjust the Zoom slider as needed. 

- If the patient is out of focus, click Refocus. 

Figure 3-4: Positioning the patient 

4 Instruct the patient to look directly at the camera and smile until the camera 

flashes. 




5 Click Take Picture. 

Note 

There is a four second delay between the moment you click Take 

Picture and the moment the camera takes the photograph. 

The camera takes the photograph, and iPoint VTO prompts you to enter a title 

for the photo. 

6 Type a title for the photo and click Set Title. 

iPoint adds the photo to the Image Capture Bar and opens a new Take Photos 

window. 

Note 

For information on enabling or disabling the Photo Title prompt, 

go to To turn the Photo Title prompt on or off on page 88. 

7 Repeat steps 3–6 to take additional photos as needed. Have the patient wear 

different frames in each photo for comparison. 

8 When you are finished taking photos, click Close. 

! To rename patient photos 

1 Click an image, drag it from the Image Capture Bar to the Photo Pane, and 

drop it in the Photo Pane. 

Photo Pane 

Image 

Capture 

Bar 

Figure 3-5: Click a photo in the Image Capture Bar and drag it to the Photo 

Pane. 




2 Click the photo title, which is located beneath the Photo Pane. 

Figure 3-6: The photo title appears below the Photo Pane. 

The Photo Title window opens. The current photo title is highlighted. 

3 Enter the new name for the photo and click Set Title. 

The photo title is changed. 

! To delete patient photos 


drop it in the Photo Pane. (See Figure 3-5 on page 37.) 

2 Click the Delete Photo icon. 

Figure 3-7: The Delete Photo icon appears below the Photo Pane. 

Note 

If you want to delete all of a patient’s photos, refer to the 

instructions under To delete patient records on page 35. 




! To import patient photos 

To import patient photos that were taken outside of iPoint VTO, follow the 

instructions below: 

Note 

Photos must be in JPEG format and taken in portrait mode 

(rotated 90º counterclockwise, so it appears in Window Picture 

Viewer as shown below), in order to display correctly in iPoint 

VTO. 

1 Click the Import Photos shortcut icon. 

Figure 3-8: Click the Import Photos shortcut icon. 

The Import Photos window opens. 

2 Type the path to the folder in which the photos are saved. 

Note 

After importing the photos, iPoint VTO will delete every file in 

the directory you specified. Ensure that the photos you want 

to import into iPoint are the only files in the folder you 

specified. 


Setting the Frameless Photo 


3 Click Import Photos. 

Figure 3-9: Enter the location of the photos and click Import Photos. 

iPoint VTO imports the photos and displays them in the Image Capture Bar. 

Note 

You can change the default directory in which iPoint VTO looks 

for photos. For example, if you plan to import a lot of photos 

from CDs, you may want to change the default directory to d:\. 

For more information, refer to the instructions listed under To 

change the location from which you import photos on page 84. 

Setting the 

Frameless 

Photo 

You are no longer required to set a patient’s photo as frameless. Although this 

feature is now diabled, the Set as Frameless button may appear below patients’ 

photos. 

Figure 3-10: The Set as Frameless icon is located below the Photo Pane. 

Comparing 

Frames 

Comparing frames side-by-side will save you and your patients time. At a glance, 

patients can easily see the subtle differences between frames. Your patients will no 

longer have to sit in front of the mirror, endlessly trying and retrying frames. 

1 Open the patient’s record or create a new patient. For more information on 

creating or opening patient records, refer to To create patient records on page 

34 or To open patient records on page 35. 

2 Take photos of the patient in a variety of frames. For information on taking 

photos, refer to To take patient photos on page 36. 


drop it in the Photo Pane. (See Figure 3-5 on page 37.) 



Demonstrating Lens Options 

4 Drag another image from the Image capture bar to the other Photo Pane so 

you can clearly see the two photos of the patient side-by-side with different 

frames. 

The patient can now see at a glance how the shapes and colors of the frames 

will effect the appearance of his or her face. 

Figure 3-11: The side-by-side comparison makes it easier for the patient to 

decide which frames are the right style for his or her face. 

5 Continue dragging images from the Image Capture Bar to the Photo Pane for 

additional side-by-side comparisons. 

Demonstrating 

Lens Options 

iPoint VTO gives you the ability to show your patients the differences between and 

the benefits of various lens options. This section describes how 

• To trace lens masks, 42 

• To demonstrate lens materials, 46 

• To demonstrate multifocal correction options, 48 

• To demonstrate antireflective lenses, 51 

• To demonstrate polarized lenses, 53 

• To demonstrate photochromic lenses, 54 

• To demonstrate fashion tints, 56 




! To trace lens masks 

To demonstrate lens options on a photo of a patient wearing frames, you must first 

outline the lenses in iPoint VTO. 

Note 

Before you can trace lens masks, you must have set a frameless 

photo. For information on setting frameless photos, refer to 

Setting the Frameless Photo on page 40. 

1 Click the Lens Demonstrations icon. 

Figure 3-12: Click the Lens Demonstrations icon to begin tracing lens masks. 

iPoint VTO instructs you to click the exact center of the pupil. 

2 Click once in the center of the pupil. 

Figure 3-13: Use the Alignment Cursor to click once in the center of the pupil. 

3 Click once in the center of the other pupil. 

iPoint VTO zooms in on one eye and instructs you to click within the frame. 




4 Click a point on the inner edge of the frame, move your mouse clockwise 

around the inner edge of the frame, and click several points. 

A yellow dot is placed at each point you click. 

Note 

The best way to plot your points is to click four to six points 

within the corners of the frame. 

5 Click Next. 

iPoint VTO places orange dots in between the points you selected. 

6 Drag and slide the orange dots to the inner edge of the frame. 

The yellow line bends according to where you drag the dots. 

Figure 3-14: Drag and slide the orange dots to the inner edge of the frame. 

7 Drag and slide the yellow dots as needed to make the line match the inside of 

the frame and click Next. 

iPoint VTO displays the patient’s other eye and a duplicate of your lens 

selection. 




8 Click and drag the Thumbscrew to move the lens selection into place. 

Thumbscrew 

Figure 3-15: Drag the Thumbscrew to move the lens selection. 




9 Click and drag the yellow and orange dots as needed to adjust the frame 

selection and click Next. 

The Lens Demonstration window opens. 

Figure 3-16: The Lens Demonstration window 

Note 

To retrace the lens masks, perform the following steps: 

1 Click Exit Lens Demo. 

2 Click the Redo Lens Masks icon. 

3 Follow the instructions described in To trace lens masks on page 

42. 




! To demonstrate lens materials 

1 On the Eyewear Demonstrations window, click the Lens Design and 

Materials icon. 

The Lens Materials window opens. 

Prescription slider 

Eye Size slider 

Lens Design 

Lens Material 

Figure 3-17: The Lens Material window 

2 Move the Prescription slider to the approximate power for the patient. 

3 Move the Eye Size slider to the approximate “A” measurement for the 

patient. 

4 Select a Lens Design. 




5 Select a Lens Material. 

iPoint VTO changes the lenses in the patient’s photo based on the options you 

selected to show the aesthetic differences between the various lens types. 

Note 

You can show the patient a variety of designs and materials in 

order to demonstrate the benefits of different lenses. iPoint VTO 

updates the lenses in the patient photo each time you change the 

design and material selections. 

a. Click Book under Lens Design to show the visual difference between 

spherical and aspheric lenses. 

Figure 3-18: The book pictorial shows the visual difference between spheric 

and aspheric lenses from the patient’s perspective. 

b. Click Exit to return to the Lens Materials window. 

6 When you are finished demonstrating lens designs and materials, click 

Return to Demos. 




! To demonstrate multifocal correction options 

1 On the Eyewear Demonstrations window, click the Bifocal, Trifocal, and 

Progressive Lenses icon. 

The Multifocal Correction window opens. 

Bifocal 

Trifocal 

Progressive 

Example Controls 

Figure 3-19: Multifocal Correction window 

2 Show the patient various bifocal, trifocal, and progressive options: 

a. Select a bifocal, trifocal, or progressive option. 

b. Adjust the Segment Size slider as needed. 

c. Click and drag bifocal and trifocal segments to move them as needed on 

the patient’s photo. 

Click and drag segments 

to move them. 

Figure 3-20: Movable bifocal and trifocal segments 




3 Select Mountain Hiking from the Example Controls. 

iPoint VTO opens a photo from a mountain hike from the patient’s 

perspective. The photo shows the patient where vision may be blurred, 

depending on the construction of the lens. 

Figure 3-21: The mountain hike pictorial shows bifocal, trifocal, and 

progressive lenses from the patient’s perspective. 

a. Show the patient a variety of lenses to demonstrate the benefits of some 

lenses over others. 

b. Click the Contour Map toggle to demonstrate the benefits of the 

various progressive lenses. 

The contour map overlay helps you show the patient more clearly where 

blurring can occur toward the sides of the lens. Turn the contour map on to 

show the patient the corridor of vision, and turn the contour map off to allow 

the patient to see the blurring as he or she would see it naturally. 




Contour map overlay 

Contour Map toggle 

Figure 3-22: The contour map overlay visually demonstrates the areas where 

blurring can occur in progressive lenses. 

Note 

The contour map overlaps are built on generational averages, 

not according to the specifications of individual lenses. The 

contour maps cannot be edited. 

4 For further demonstrations, select Work Place from the Example Controls. 

iPoint VTO opens a photo of an office setting from the patient’s perspective. 

The photo shows the patient where vision may be blurred, depending on the 

construction of the lens. 

Figure 3-23: The work place pictorial demonstrates the benefits of bifocal, 

trifocal, and progressive lenses in an indoor environment. 

5 Click Exit to return to the patient’s photo and multifocal correction options. 




6 When you are finished demonstrating multifocal correction options, click 


! To demonstrate antireflective lenses 

1 On the Eyewear Demonstrations window, click the Anti-Reflective Coating 

Packages icon. 

iPoint VTO opens the Anti-Reflective Lens Packages window. By default, the 

window opens showing the lenses without antireflective coating. Note the 

glare on the lenses. 

Figure 3-24: The Antireflective Lens Packages window 

2 Click each of the antireflective coating options and discuss the options with 

your patient. 

iPoint VTO changes the lenses in the photo to match your selection. 

Note 

If you hold your cursor over a package feature, a tooltip shows 

a description of the feature. 

For information on customizing the names and descriptions of 

the various antireflective options and features, refer to Changing 

Lens Demonstration Settings on page 99. 




3 Select Outdoor Sports from the Lifestyle Examples. 

iPoint VTO displays a photo of a golf course that visually demonstrates, from 

the patient’s perspective, the difference between lenses with antireflective 

coating and lenses without the coating. 

Figure 3-25: The outdoor sports pictorial shows the visual benefits of 

antireflective coating while outdoors. 

4 Select Night Driving from the Lifestyle Examples. 

iPoint VTO displays a photo that visually demonstrates the difference 

between night-time driving while wearing lenses with antireflective coating 

and without the coating. 

Figure 3-26: The night driving pictorial shows the visual benefits of 

antireflective coating while driving at night. 

5 Click Exit to return to the patient’s photo and antireflective coating options. 




6 When you are finished demonstrating antireflective coating options, click 


! To demonstrate polarized lenses 

1 On the Eyewear Demonstrations window, click the Polarized Sunglasses 

icon. 

iPoint VTO opens the Polarized Lenses window. By default, the window 

opens showing the lenses without the polarized effect. 

Polarized button 

Example Toggle 

Polarized drop-down 

menu 

Figure 3-27: The Polarized Lenses window 

2 Click the Polarized button to show the patient how polarized lenses will look. 

3 Click the Polarized drop-down menu to select different lens colors. 

Figure 3-28: Click the Polarized drop-down menu to select different lens 

colors. 




4 Click Example Toggle to show the patient the benefits of looking through 

polarized lenses. 

Figure 3-29: The polarized lens pictorial visually demonstrates how polarized 

lenses reduce glare from sunlight. 

5 Click Example Toggle again to return to the patient’s photo. 

6 When you are finished demonstrating polarized lens options, click Return to 

Demos. 

! To demonstrate photochromic lenses 

1 On the Eyewear Demonstrations window, click the Photochromics icon. 

iPoint VTO opens the Photochromic Lenses window. By default, the window 

opens showing the lenses as they would appear indoors. 

Standard Lens 

button 

Standard Lens 

drop-down menu 

Extra Dark Lens 

button 

Extra Dark Lens 


Demonstrate toggle 

Figure 3-30: The Photochromic Lenses window 

2 Click the Standard Lens or Extra Dark Lens button. 

3 Click the Demonstrate button. 

iPoint VTO gradually darkens the lenses in the patient’s photo. 




Note 

You cannot drag the bar that slides between Inside and Outside. 

This bar is for visual reference only. To toggle between Inside 

and Outside, click the Demonstrate button. 

4 Click the Standard Lens or Extra Dark Lens drop-down menu and select a 

different color if desired. 

Figure 3-31: Click the Standard Lens or Extra Dark lens drop-down menu to 

select different photochromic lens colors. 

5 When you are finished demonstrating photochomic lens options, click 





! To demonstrate fashion tints 

1 On the Eyewear Demonstrations window, click the Fashion Tinted Lenses 

icon. 

iPoint VTO opens the Fashion Tints window. By default, the window opens 

showing the lenses without tint. 

Color button 

Shade drop-down 

menu 

Figure 3-32: The Fashion Tints window 

2 Click a Color button to select that color. 

3 Click the Shade drop-down menu to select the shade. 

Figure 3-33: Click the Shade drop-down to make the tint lighter or darker. 

4 When you are finished demonstrating fashion tint lens options, click Return 

to Demos. 



Demonstrating Contact Lenses 

Demonstrating 

Contact 

Lenses 

With iPoint VTO, you have the ability to quickly show the patient how a variety of 

color contact lenses can enhance his or her eyes without having to keep a large 

supply of samples on hand. This section describes how: 

• To trace contact lens masks on page 57 

• To demonstrate contact lenses, 61 

• To save the patient’s photo, 63 

• To zoom in or exit the contact lens demonstration, 64 

! To trace contact lens masks 

To demonstrate lens options on a photo of a patient wearing frames, you must first 

outline the patient’s iris in iPoint VTO. 

Note 

Before you can trace contact lens masks, you must have set a 

frameless photo. For information on setting frameless photos, 

refer to Setting the Frameless Photo on page 40. 

1 Click the Lens Demonstrations icon. 

Figure 3-34: Click the Contact Try On icon to begin tracing contact lens 

masks. 

iPoint VTO instructs you to click the exact center of the pupil. 

2 Click once in the center of the pupil. 

Figure 3-35: Use the Alignment Cursor to click once in the center of the pupil. 




3 Click once in the center of the other pupil. 

iPoint VTO instructs you to click the corners where the eyelid and the iris 

meet. 

4 Click a point where the eyelid and the iris meet, move your mouse clockwise 

around the inner edge of the iris, and click each corner. 

A yellow dot is placed at each point you click. 

Figure 3-36: Click each point where the eyelid and iris meet. 

5 Click Next. 

iPoint VTO places orange dots in between the points you selected. 

6 Drag and slide the orange dots to the inner edge of the iris. 

The yellow line bends according to where you drag the dots. 

Figure 3-37: Drag and slide the orange dots to the inner edge of the iris. 




7 Drag and slide the yellow dots as needed to make the line match the edge of 

the iris and click Next. 

iPoint VTO displays a duplicate of your iris selection over the patient’s other 

eye. 

8 Click and drag the Thumbscrew to move the lens selection into place. 

Thumbscrew 

Figure 3-38: Drag the Thumbscrew to move the iris selection. 




9 Click and drag the yellow and orange dots as needed to adjust the frame 

selection and click Next. 

The Contact Lens Demonstration window opens. 

Figure 3-39: Contact Lens Demonstration window 

Note 

To retrace the contact lens masks, perform the following steps: 

1 Click Exit Lens Demo. 

2 Click the Redo Contacts Masks icon. 

3 Follow the instructions described in To trace contact lens masks 

on page 57. 




! To demonstrate contact lenses 

1 Drag the patient’s frameless photo from the Image Capture Bar to the Photo 

Pane. For information on frameless photos, refer to Setting the Frameless 

Photo on page 40 to create a frameless photo. 

Figure 3-40: Click the frameless photo and drag it from the Image Capture 

Bar to the Photo Pane. 




2 Click the Try On Contacts button below the Photo Pane. 

Figure 3-41: Click the Try On Contacts icon. 

The Contact Lens Demonstrations window opens. 

Figure 3-42: The Contact Lens Demonstration window 

3 Select a contact lens manufacturer. 




4 Select a contact lens color or style. 

iPoint VTO displays the contact lenses that match your search criteria. 

Figure 3-43: iPoint VTO displays the contact lenses on the patient’s photo. 

! To save the patient’s photo 

1 Select the contact lens manufacturer and style. For more information on 

making contact lens selections, refer to To demonstrate contact lenses on page 

61. 

2 To save the photo of the patient wearing the virtual contact lenses, click Add 

As Favorite. 

Figure 3-44: Click Add as Favorite to save the photo of the patient wearing 

the contact lenses. 

iPoint VTO adds the photo to the Image Capture Bar. You can use the saved 

photo to e-mail or print for the patient. 


Linking to Educational Materials 


! To zoom in or exit the contact lens demonstration 

! To zoom in on the patient’s eyes, click Zoom Toggle. 

Figure 3-45: The Zoom Toggle gives the patient a closer look at the contact 

lenses. 

! To exit the contact lens demonstration, click Exit Lens Demo. 

Linking to 

Educational 

Materials 

By demonstrating the benefits of various frame and lens options and educating 

your patients, you can show visually show them how these options can improve 

their vision and quality of life. 

To link to educational materials like Eyemaginations’ 3D-Eye Office, perform the 

following steps: 

1 Open any lens demonstration. 

2 Click the Third-Party Demo button in the lower-right corner of the Photo 

Pane. 

Figure 3-1:Click the Third-Party Demo button to launch Eyemaginations’ 

3D-Eye Office, media files, or Web pages. 



Printing & E-mailing Patient Photos 

The demo opens in a new window. 

Figure 3-2:A video tutorial plays as a visual demonstration of the lens option. 

In place of the video, you can play Eyemaginations’ 3D-Eye Office animations 

or open Web pages. 

Notes 

• To play Eyemaginations’ 3D-Eye Office Animations, you 

must have a licensed copy of 3D-Eye Office installed on your 

computer. 

• If the Third-Party Demo button does not appear in the Photo 

Pane, the setting may be set to hide. 

• For information on customizing the Third-Party Demo button 

actions, hiding the button, or showing the button, go to To 

change third-party demo settings on page 102. 

Printing & 

E-mailing 

Patient Photos 

Using iPoint VTO to print photos of the patient wearing frames or virtual contact 

lenses allows you to better retain that patient for future frame or contact lens 

purchases. Furthermore, the print and e-mail features in iPoint VTO provide you 

with an inexpensive and effective marketing tool. The patient will show friends and 

family the photos to get their opinions on frame styles and contact lens colors, and 

the patient can e-mail the photos right from the iPoint VTO system in your office. 

While the patient is gathering opinions, he or she is also promoting your practice 

and the experience of virtual try-on. This section shows you how 

• To print patient photos, 66 

• To e-mail patient photos, 68 




! To print patient photos 

1 Click the Print Photos shortcut icon. 

Figure 3-3: Click the Print Photos shortcut icon. 

The Select and Print window opens. 

2 Select the page layout. 

3 Select the photos by clicking the check boxes. 

Figure 3-4: Select the page layout and photos. 




4 Click the Preview icon. 

A preview of the printed photos is displayed. 

Figure 3-5: iPoint VTO displays a preview of the printed photos. 

5 Click Print. 

The page prints showing the selected photos and your business name. 

Figure 3-6: The printed patient photos 




! To e-mail patient photos 

1 Click the E-mail Photos shortcut icon. 

Figure 3-7: Click the E-mail Photos shortcut icon. 

The E-mail a Friend window opens. 

Note 

OfficeMate Software Solutions highly recommends that you let 

the patient perform the following steps to comply with HIPAA 

requirements. 

2 Have the patient enter his or her name. 

3 Have the patient enter his or her e-mail address. 

4 Have the patient enter the e-mail addresses of his or her friends. 

5 Have the patient enter a short message. 

Figure 3-8: Have the patient enter the information on the E-mail a Friend 

window. 

6 Have the patient read the HIPAA acknowledgement statement. 



Using the Built-in Models 

7 Have the patient click E-mail Photos. 

iPoint VTO sends an e-mail of the patient’s message and photos to the 

patient’s friends and notifies you that the e-mail is complete. 

Figure 3-9: The patient’s friends receive an e-mail containing photos of the 

patient showing off frames and virtual contact lenses. 

Using the 

Built-in 

Models 

If you have a patient who is particularly camera shy, you can demonstrate frame, 

lens, and contact lens options on one of the models built into iPoint VTO. You 

might even decide to leave one of the models loaded on iPoint VTO to attract 

attention of patients who pass by the screen on the way to the examination room. 

Some inquisitive patients may ask you to show them how it works. Even if they 

don’t think they’re in the market for a new pair of frames, they might be so 

impressed that they’ll consider investing in new eyewear. 


Using the Built-in Models 


! To load a model patient 

1 Click the Model menu. 

2 Select a model from the list. 

The model opens in Lens Demonstration mode. 

Note 

To preview a model before opening it, perform the following 

steps: 

a. Click the Model menu and 

b. Select Open Model. 

c. Select a model from the list. 

d. Click Load Model. 

The model opens in Lens Demonstration mode. 

3 Demonstrate frame, lens, and contact lens options as you would with any 

patient. For information on demonstrations, refer to To demonstrate lens 

materials on page 46 and To demonstrate contact lenses on page 61. 


CHAPTER 4 

Using iPoint VTO with 

OfficeMate 


• Opening Frame, Lens, & Contact Lens Demos from OfficeMate, 71 

• Saving a Photo to OfficeMate, 73 

I 

Notes • A copy of OfficeMate must be installed on the same 

computer as iPoint VTO to use the two programs together. 

• For information on installing iPoint VTO, refer to Installing 

& Activating iPoint VTO on page 1. 

• For information on installing OfficeMate, refer to the 

OfficeMate User’s Guide, which is available online at 

http://www.officemate.net/PDFs/OfficeMateUsersGuide.p 

df. 

Opening 

Frame, Lens, 

& Contact 

Lens Demos 

from 


1 Click the Rx/Orders icon in OfficeMate. 

2 Select Eyewear. 

The Eyewear Order window opens. 

3 Record the Rx and lens information. For information on recording the Rx and 

lens information, refer to the “Ordering & Tracking Prescriptions” chapter in 

the OfficeMate User’s Guide or F1 online help. 


Opening Frame, Lens, & Contact Lens Demos from OfficeMate 

Chapter 4 Using iPoint VTO with OfficeMate 

4 Click the iPoint icon. 

Figure 4-1: Click the iPoint button on the Eyewear Order window. 

The patient’s name, account number, and Rx information (including PD and 

power) is transferred to iPoint VTO. iPoint VTO opens to the patient’s file. If 

the patient has photos saved in iPoint VTO, they will appear in the Image 

Capture Bar. If the patient is not found, iPoint creates a new patient record. 

Figure 4-2: iPoint VTO opens the patient’s record. 

5 Use iPoint VTO to demonstrate frame, lens, and contact lens options for the 

patient by following the instructions in the Using iPoint VTO chapter on page 

33. 



Saving a Photo to OfficeMate 

Saving a 

Photo to 


1 Drag the patient’s favorite photo from the Image Capture Bar to either of the 

Photo Panes. 

2 Click the Send Thumbnail to OfficeMate button to save a copy of the patient’s 

photo to the OMATE32/DATA/eDocuments folder. 

Figure 4-3:Click the Send Thumbnail to OfficeMate button to send the 

patient’s photo to the eDocuments folder. 

Note 

You can change the directory to which iPoint VTO saves the 

patient thumbnail image. For information on changing the 

default directory, go to To change the location to which you save 

photos on page 84. 

3 In OfficeMate’s Patient Demographics window, click the eDocuments tab. 

4 Click Add to link to the patient’s photo. 

Figure 4-4:In OfficeMate, click add to attach the patient’s photo. 

5 Select Patient Photo from the Form Type drop-down menu. 

6 Click Browse to search for the photo. 

7 Select the photo that contains the patient’s number. 

8 Click Open. 


Saving a Photo to OfficeMate 


9 Click OK. 

The photo is now attached to the patient’s record in OfficeMate. 


CHAPTER 5 

Maintaining Virtual Contact 

Lenses 

One of the greatest benefits of using iPoint VTO is the ability to show the patient 

how a variety of contact lenses will enhance his or her eyes—without having to try 

on several trial sets of colored contact lenses. iPoint VTO allows you to use virtual 

contact lenses to show your patients a wider variety of colored contacts quickly. 

iPoint VTO is ideal for showing patients with extreme prescriptions, who would 

have difficulty seeing through a trial set of contact lenses, how colored contacts 

look in their eyes. 

The virtual contact lenses are installed with iPoint VTO and do not require any 

additional licensing. 

1 From the iPoint VTO main window, click iPoint and select Settings. 

The iPoint Config window opens. 

Figure 5-1: The iPoint Config window 

2 Select Contacts Selections from the Currently Editing drop-down menu. 

iPoint VTO displays a dialog box, which asks you to acknowledge 

responsibility to adhere to the terms of use. 

3 Click OK. 


Chapter 5 Maintaining Virtual Contact Lenses 

4 Update the list of contact lenses. 

a. Click Actions. 

The Contacts Update window opens. 

b. Click Update Contacts Selection. 

iPoint VTO synchronizes the list of available contacts with the online list 

maintained by OfficeMate Software Solutions. 

c. Click OK when the update is complete. 

d. Click Close to close the Contacts Update window. 

5 Expand Contacts Selections by clicking the plus (+) sign. 

Figure 5-2: Click the plus sign to expand Contacts Selections. 

6 Expand manufacturers and brands as needed. 



7 Deselect the contacts that you do not want to import into iPoint VTO by 

clicking the check box next to the product name. 

Figure 5-3: Expand manufacturers and brands as needed. Deselect the colors 

you do not want by clicking the check box. 

Note 

You can import all of the contact brands and colors by leaving 

all of the check boxes selected. 

8 When you are finished selecting your contacts, click Save. 

A dialog box opens to tell you the changes were saved successfully. 

9 Click OK. 

10 Click Close. 

iPoint Config closes. 

11 From the iPoint VTO main window, click iPoint and select Settings. 


12 Select Contacts Selections from the Currently Editing drop-down menu. 

iPoint VTO displays a dialog box, which asks you to acknowledge 

responsibility to adhere to the terms of use. 

13 Click OK. 



14 Update the contacts files. 

a. Click Actions. 

The Contacts Update window opens. 

b. Click Synchronize Contacts Files. 

iPoint VTO downloads the contact lens information and photos from the 

online database maintained by OfficeMate Software Solutions. This 

download may take a few minutes. 

c. Click OK when the update is complete. 

d. Click Close to close the Contacts Update window. 

15 Click Close to close the iPoint Config window. 

Your virtual contact lenses are now updated. 


CHAPTER 6 

Customizing iPoint VTO 


• Using iPoint Config, 79 

• Changing Your Business Information, 82 

• Changing Global Settings, 82 

• Changing Lens Demonstration Settings, 99 

• Customizing Lens Materials, 109 

iPoint VTO is a highly customizable application. You can customize the default 

settings to meet your needs and many of the on-screen labels and tooltips to suit the 

image of your practice. 

Using iPoint 

Config 

iPoint Config is an application that allows you to fine-tune iPoint VTO. This 

section describes how 

• To open iPoint Config, 80 

• To navigate iPoint Config & modify preferences, 80 


Using iPoint Config 

Chapter 6 Customizing iPoint VTO 

! To open iPoint Config 

! From the iPoint VTO main window, click iPoint and select Settings. 


Currently Editing 


Preference Options 

field 

Figure 6-1: The iPoint Config window 

! To navigate iPoint Config & modify preferences 

1 Select a category from the Currently Editing drop-down menu. 

The category appears in the Preference Options field. 

Figure 6-2: The category appears in the Preference Options field. 



Using iPoint Config 

2 Click the plus sign (+) to expand the category. 

Figure 6-3: Click the plus (+) sign to expand the preference category. 

3 Select the item you want to edit. 

An Edit field and Apply button appear below the Preference Options field. 

Preference Options 

field 

Edit field and Apply 

button 

Figure 6-4: The Edit field and Apply button appear below the Preference 

Options field. 

4 Make your preference changes in the field that appears below the Preference 


5 Click Apply. 

6 Perform steps 3–5 for each preference you want to change. 

7 Click Save when you are finished. 


Changing Your Business Information 


Changing 

Your Business 

Information 

You cannot modify your practice name, address, or phone number from within 

iPoint Config. If you need to modify this information, perform the following steps: 

1 Download the Address/Phone Number Change Request document at 

http://www.officemate.net/support_om_resources.aspx. 

2 Complete the information on the form, and fax it back to OfficeMate 

Software Solutions at 866.202.6324. 

OfficeMate Software Solutions will update your information and send you a 

new activation code. 

3 Once you receive your new activation code, reactivate your iPoint VTO 

license. For information on reactivating your iPoint VTO license, go to 

Reactivating Your iPoint VTO License on page 21. 

Changing 

Global 

Settings 

The Global Settings are a collection of settings that change how iPoint VTO 

operates behind the scenes. These settings include preferences for where photos are 



Changing Global Settings 

saved and how iPoint VTO connects to your digital camera. This section describes 

how 

• To change the location from which you import photos, 84 

• To change the location to which you save photos, 84 

• To turn the Marchon frames feature on or off, 84 

• To use your FireWire-enabled camera, 85 

• To turn camera control on or off, 85 

• To switch to video preview, 86 

• To change your default zoom settings, 86 

• To use an Olympus Camedia Camera other than those that are recommended, 

87 

• To turn the Photo Title prompt on or off, 88 

• To change your screen resolution, 89 

• To change the camera’s flash settings, 92 

• To change the default photo resolution & compression, 92 

• To change the camera’s lighting preferences, 93 

• To adjust the camera’s light metering, 94 

• To adjust the camera’s ISO speed, 94 

• To lighten or darken your photos, 95 

• To set your photos as a mirrored image, 95 

• To change the camera’s rotation, 96 

• To change network settings, 96 

• To change the PD Fudge, 96 

• To use iPoint VTO in Spanish, 96 

• To set iPoint VTO to take passport photos, 97 

• To turn the Set as Frameless Photo warning on or off, 97 

• To customize iPoint’s Help menu, 97 

• To customize the F1 key, 98 




! To change the location from which you import photos 

Notes 

You should only change this setting if you are using a camera 

that cannot be controlled by iPoint VTO. 

After importing the photos, iPoint VTO will delete every file in 

the directory you specify. Ensure that the photos you want to 

import into iPoint are the only files in the folder you specify. 

1 Open iPoint Config. Refer to the instructions listed under To open iPoint 

Config on page 80 for information on opening iPoint Config. 

2 Select Global Settings from the Currently Editing drop-down menu. 

3 Expand Global Settings in the Preference Options field. 

4 Select Import Path. 

5 Type the path to the folder from which you want to import photos in the Edit 

field that appears below the Preference Options field. 


7 If you are finished changing your preferences, click Save. 

! To change the location to which you save photos 





4 Select Snapshot Path. 

5 Type the path to the folder to which you want to iPoint VTO to save photos 

in the Edit field that appears below the Preference Options field. 

Note 

OfficeMate users: To use your patient photos as eDocuments, 

your iPoint Snapshot Path should be your 

OMATE32\DATA\eDocuments folder. 



! To turn the Marchon frames feature on or off 





4 Select Marchon Frames. 




5 Toggle the Marchon frames feature on or off from the Edit drop-down menu 

that appears below the Preference Options field: 

- Yes turns the Marchon frames feature on. The Marchon Eyewear icon 

appears below the patient’s photo. 

- No turns the Marchon frames feature off. The Marchon Eyewear icon 

does not appear below the patient’s photo. 


7 If you are finished changing your preferences, click Save 

! To use your FireWire-enabled camera 

Note 

This setting will not apply to many users since most digital 

cameras connect to your computer via a USB cable. The 

cameras that ship with iPoint VTO do not use FireWire. 





4 Select FW1394 Video. 

5 Select Yes from the Edit drop-down menu that appears below the Preference 




! To turn camera control on or off 

Note 

Camera control allows you to control the camera through iPoint 

VTO. If you are using the Olympus camera that was bundled 

with your iPoint VTO software, camera control (Olympus 

Camedia) should be on. 

If you are using another camera, you will not be able to control 

the camera through iPoint VTO. Turn Olympus Camedia off. 





4 Select Olympus Camedia. 

5 To turn camera control on, select Yes from the Edit drop-down menu that 

appears below the Preference Options field. To turn camera control off, select 

No. 






! To switch to video preview 

Note 

By default, iPoint VTO uses a picture preview, which refreshes 

the preview in the Take Photos window every two seconds. 

Some cameras support a video preview, which updates the photo 

preview constantly. If your camera supports the video preview, 

iPoint VTO allows you to take advantage of the video preview 

feature. The cameras that ship with iPoint VTO do not support 

video preview. 





4 Select Olympus Camedia Video Feed Preview. 

5 To turn video preview on, select Yes from the Edit drop-down menu that 

appears below the Preference Options field. To turn video preview off, select 

No. 



! To change your default zoom settings 

Notes 

• The zoom settings are preconfigured to work with most 

Olympus cameras. 

• The zoom limits vary from camera to camera. The default 

settings are well within the range supported by all Olympus 

cameras. Adjust the zoom limits only if you cannot zoom in 

or zoom out enough to take usable photos of your patients. 





4 Adjust the Olympus Camedia Upper Zoom Limit as needed. 

5 Adjust the Olympus Camedia Lower Zoom Limit as needed. 




6 Adjust the Olympus Camedia Default Zoom as needed. 

Note 

The default zoom level is 129, which is optimal if your patient 

is sitting three feet from the camera lens. 

• Enter a higher number if your patients will typically be sitting 

farther from the camera lens. 

• Enter a lower number if your patients will typically be sitting 

closer to the camera lens. 

To adjust the zoom level while your patient is sitting in front of 

the camera, simply drag the Zoom slider. 



! To use an Olympus Camedia Camera other than those that are 

recommended 

Notes 

• For a list of supported cameras, go to Hardware 


• Ensure your camera is set to computer-control mode. For 

information on setting your camera to computer control 

mode, go to 

http://www.officemate.net/omkb/Article.aspx?id=14978. 








4 Select Olympus Camedia Camera List. 

5 Type the camera model in the Edit field that appears below the Preference 

Options field to add it to the list of supported cameras. 

Notes 

• If you are unsure of your camera model, perform the 


a. Connect your camera to the computer. 

b. From your Windows desktop, open My Computer. 

c. Open the drive on which the iPoint VTO software is 

installed. This is usually C:. 

d. Open Program Files, then iPointKiosk, then 

Install, and then OlymService. 

e. Launch UseFiltject.exe. 

f. The camera model is displayed. 

g. Write the camera model down and click Exit. 

• The default setting is 

C3100Z/C3020Z,C-3100ZOOM,C-3020ZOOM,C-3020ZO 

OM(U),C4100Z/C4000Z,C-4040ZOOM,C-4040Z,C-40Z/D- 

40Z,C-700UltraZoom,C730UZ,C5050Z,C740UZ,C750UZ, 

C765UZ,D595Z/C500Z,SP350,SP500UZ,SP700,SP700UZ. 



! To turn the Photo Title prompt on or off 





4 Select Ask for Photo Title. 

5 Toggle the Photo Title prompt on or off from the Edit drop-down menu that 

appears below the Preference Options field: 

- Yes turns the prompt on. The Photo Title prompt will prompt you to 

enter a title each time you take a photo. 

- No turns the prompt off. 






! To change your screen resolution 





4 Expand Capture Favorite Rectangle. 

5 Select Preset. 

6 Select your screen resolution from the Edit drop-down menu that appears 

below the Preference Options field. 

Notes 

• If you are unsure of your monitor’s resolution, perform the 


a. In Windows, click Start. 

b. Select Settings, then Control Panel, and then 

select Displays. 

The Display Properties window opens. 

c. Click the Settings tab. 

Your screen resolution is displayed under the Screen 

Resolution box. 

• If your screen resolution is not listed, you can enter a custom 

screen setting by performing the following steps: 

a. Select Custom from the Capture Favorite Rectangle 

group. 

b. Type the dimensions of the monitor followed by a 

colon (:), for example, 1680x1050:. 

c. Type the x and y coordinates of the upper-left point 

of the left Photo Pane. Separate the coordinates with 

a hyphen. 




Notes,! 

cont. 

d. Type the x and y coordinates of the bottom-right 

point of the left Photo Pane. Separate the coordinates 

with a hyphen. 



! To change the placement of the photo preview 





4 Expand Capture Favorite Rectangle. 

5 Select Preview Location. 

Figure 6-5:The x and y coordinates start at 0,0 at the 

upper-left corner of your monitor. The x and y coordinates 

for the bottom-right corner of your monitor match your 

monitor’s resolution. The left Photo Pane coordinates will 

be greater than 0,0, but less than highest x and y 

coordinates for your monitor. 

The final setting should look something like this: 

1680x1050:149-54-834-889. 

• Custom settings take precedence over the standard setting. 

• iPoint VTO automatically expands to fill your screen. The 

Capture Favorite Rectangle does not change your screen 

resolution, but rather tells iPoint VTO where the lens 

demonstrations are displayed so the software can capture the 

image when you click Add as Favorite. 




6 Select your screen resolution from the Edit drop-down menu that appears 


Notes 

• If you are unsure of your monitor’s resolution, perform the 


a. In Windows, click Start. 

b. Select Settings, then Control Panel, and then 

select Displays. 

The Display Properties window opens. 

c. Click the Settings tab. 

Your screen resolution is displayed under the Screen 

Resolution box. 

• If your screen resolution is not listed, you can enter a custom 

screen setting by performing the following steps: 

a. Select Preview Location Custom from the 

Capture Favorite Rectangle group. 

b. Type the dimensions of the monitor followed by a 

colon (:), for example, 1680x1050:. 

c. Type the x and y coordinates of the upper-left point 

of where the photo preview should appear. 

Figure 6-6:The x and y coordinates start at 0,0 at the 

upper-left corner of your monitor. The x and y coordinates 

for the bottom-right corner of your monitor match your 

monitor’s resolution. The photo preview coordinates will be 

greater than 0,0, but less than highest x and y coordinates 

for your monitor. 




Notes! 

Cont. 

The final setting should look something like this: 

1680x1050:845-328. 

• Custom settings take precedence over the standard setting. 

• iPoint VTO automatically expands to fill your screen. The 

Capture Favorite Rectangle does not change your screen 

resolution, but rather tells iPoint VTO where the photo 

preview should appear. 



! To change the camera’s flash settings 





4 Expand Advanced Olympus Camera Settings. 

5 Select Flash. 

6 Select one of the following options from the Edit drop-down menu that 

appears below the Preference Options field: 

- On—Camera flashes with every photo. 

- Off—Camera never flashes. 

- Auto—Camera decides when the flash is needed. 

- Red Eye—Camera flashes twice to reduce red eye. 

Note 

The default for the flash setting is On. 



! To change the default photo resolution & compression 






5 Select Resolution. 




6 Select the resolution from the Edit drop-down menu that appears below the 

Preference Options field. 

Notes 

• The best resolution in iPoint VTO for most cameras is 1024 x 

768, unless noted differently below. 


For this 

camera 

Set this 

resolution 

D-595 1600 x 1200 JPG2 

SP-700 1000 x 1200 JPG1 

• You can also set the file compression level: 

And set this 

compression level 

- Formats ending in N are normal compression (larger 

file size) 

- Formats ending with H are high compression 

(smaller file size). 

• The default setting is 1024_768_JPG2_00. 


! To change the camera’s lighting preferences 






5 Select White Balance. 

6 Select the type of lighting that best matches the environment of your iPoint 

VTO system from the Edit drop-down menu that appears below the 


Notes 

• Auto is the best setting for most users. When you select Auto 

the camera determines the type of lighting the moment the 

photo is taken. 

• If the lighting in your dispensary is unusually dark or light, 

refer to the following sections for information on further 

adjusting your camera’s settings to suit your environment: 

- To adjust the camera’s light metering on page 94 

- To adjust the camera’s ISO speed on page 94 






! To adjust the camera’s light metering 






5 Select Light Metering. 

6 Select select Normal or Spot from the Edit drop-down menu that appears 


Notes 

• Normal is the is the best setting for most users. Light metering 

adjusts how much reflective light is captured by the camera. 

Select Spot only if the lighting conditions in your dispensary 

fluctuate drastically. 




- To change the camera’s lighting preferences on page 

93 

- To adjust the camera’s ISO speed on page 94 



! To adjust the camera’s ISO speed 






5 Select ISO Speed. 




6 Select select Auto or an ISO speed from the Edit drop-down menu that 

appears below the Preference Options field. 

Note 

• Auto is the best setting for most users. When you select Auto 

the camera determines the ISO speed the moment the photo is 

taken. 




- To change the camera’s lighting preferences on page 

93 

- To adjust the camera’s light metering on page 94 



! To lighten or darken your photos 






5 Select Exposure Bias. 

6 Type a number between -10 and 10 in the Edit field that appears below the 


Notes 

• The default exposure bias is zero. 

• To darken your photos, enter a negative number. 

• To lighten your photos, enter a positive number. 



! To set your photos as a mirrored image 

Note 

By default iPoint VTO shows the patient’s image as it would 

appear in a photograph. If you sense that your patients would be 

more comfortable seeing themselves as they would in a mirror 

(an inverse image), change the Captured Image is Mirrored 

setting to Yes. 









5 Select Captured Image is Mirrored. 

6 Select On from the Edit drop-down menu that appears below the Preference 

Options field. Select Off to stop inverting the photos. 



! To change the camera’s rotation 

Note 

By default iPoint VTO sets the camera to be rotated 

right-handed. Right-handed simply indicates that if you were 

taking the picture in portrait mode, you would be holding the 

camera and pressing the stutter button with your right hand. 






5 Select Camera Rotates. 

6 Select Right-Handed or Left-Handed from the Edit drop-down menu that 




! To change network settings 

Note 

For information about changing your network settings, refer to 

Configuring iPoint VTO’s Network Settings on page 119. 

! To change the PD Fudge 

Note 

PD Fudge is a setting that configured a now defunct feature. This 

setting will disappear in the next version of iPoint VTO. 

! To use iPoint VTO in Spanish 





4 Expand Extended Settings. 




5 Select Language. 

6 Select Spanish-PR from the Edit drop-down menu that appears below the 




! To set iPoint VTO to take passport photos 

Note 

The option to take passport photos is only available to practices 

in Latin America. 





4 Expand Extended Settings. 

5 Select Cuatro Foto. 

6 Select Yes from the Edit drop-down menu that appears below the Preference 




! To turn the Set as Frameless Photo warning on or off 





4 Expand the Extended Settings. 

5 Select Frameless Warning. 

6 Toggle the Set as Frameless Photo warning on or off from the Edit drop-down 

menu that appears below the Preference Options field: 

- Yes turns the warning on. The Set as Frameless Photo warning will 

prompt you to confirm each time you set a photo as frameless. 

- No turns the warning off. 



! To customize iPoint’s Help menu 









The options for changing Help menu items are labeled as link1 through 

link10. 

5 Select the menu item you want to change. 

6 From the Edit field that appears below the Preference Options field, type or 

modify the menu item name and the action taken when that item is selected 

from the Help menu. 

Notes • Enter the menu item information in the following format: ! 

[item name as it appears]action 

item name 

action 

• Use the flexibility of the Help menu to point to locations on 

your intranet, network, or to Web sites or to launch other 

applications. 



! To customize the F1 key 






5 Select F1. 



Changing Lens Demonstration Settings 

6 Type the path to the application or Web page that you would like the F1 key 

to activate in the Edit field that appears below the Preference Options field. 

Note 

By default, F1 opens iPoint’s Help system, which is located at 

Local Hard Drive:\Program 

Files\iPointKiosk\Help\iPointHelp.htm. 



Changing 

Lens Demonstration 

Settings 

The lens demonstrations in iPoint VTO are highly customizable. Many of the 

on-screen labels, titles, and tooltips can be modified to suit the needs of your 

practice. This section describes how 

• To change the title of the Lens Demonstration window, 99 

• To change the demonstration titles and descriptions, 101 

• To change the antireflective glare simulation, 102 

• To change the default lens material settings, 103 

• To change the default multifocal segment size, 103 

• To hide progressive lens options, 104 

• To change the titles of progressive lens options, 104 

• To change the antireflective package names, 106 

• To set the default antireflective package, 106 

• To display or change the antireflective package price, 107 

• To change the antireflective package icons, 107 

• To change the antireflective package tooltips, 108 

• To change miscellaneous anitreflective lens options, 109 

! To change the title of the Lens Demonstration window 



2 Select Lens Demonstration Settings from the Currently Editing 

drop-down menu. 

3 Expand Lens Demonstration Settings in the Preference Options field. 

4 Select Main Screen Title. 




5 Type the title you want the window to display in the Edit field that appears 


Figure 6-7: Type the title in the Edit field. 



The next time you open the Lens Demonstration window, your custom title 

displays. 

Figure 6-8: The title appears on the Lens Demonstration window. 




! To change the demonstration titles and descriptions 






4 Expand Demonstration Titles. 

5 Select the demonstration title or demonstration description that you want to 

change. 

6 Type the title or description you want to display in the Edit field that appears 


Figure 6-9: Type your custom title or description in the Edit field. 



The next time you open the Lens Demonstration window, your custom titles 

and descriptions display. 

Figure 6-10: Your custom title or description is displayed on the Lens 

Demonstration window. 




! To change third-party demo settings 






4 Expand 3rd Party Links. 

Each of the six third-party demo links are listed in two parts: 

- Display. Use the Display setting to show or hide the Third-Party Demo 

button on each of the lens demonstration windows. 

- 3rd Party Link. Use the 3rd Party Link setting to change the action of 

the Third-Party Demo button. 

5 Click the Display setting for the demonstration you want to modify. 

6 Select Show or Hide from the Edit drop-down menu that appears below the 


7 Select the 3rd Party Link setting for the demonstration you want to modify. 

8 Type the URL or network path to the Web page, media file, or application you 

want to open. 

9 Repeat steps 5–8 for each of the third-party demos that you want to modify. 



! To change the antireflective glare simulation 






4 Select AR Window Simulation. 




5 Select Window or Solid from the Edit drop-down menu that appears below 

the Preference Options field. 

Notes 

• Select Window to show the reflection of window panes on 

the lenses. 

• Select Solid to show a solid reflection on the lenses. 



! To change the default lens material settings 






4 Expand Material Demo Default Settings. 

5 Change the Default Design and Default Eye Size as needed. 



! To change the default multifocal segment size 






4 Expand Multifocal Demo Default Settings. 

5 Select Default Segment Size. 

6 Select the desired segment size from the Edit drop-down menu that appears 







Note 

To adjust the multifocal segment size while you are 

demonstrating lens options to a patient, drag the Segment Size 

slider. 

! To hide progressive lens options 






4 Expand the appropriate progressive lens category: 

- Standard Progressive Settings 

- Custom Designed Progressive Settings 

- Wide Near Area Progressive Settings 

- Computer-Occupational Lens Settings 

5 Select Display. 

6 Select Show or Hide from the Edit drop-down menu that appears below the 




! To change the titles of progressive lens options 









4 Expand the appropriate progressive lens category: 

- Standard Progressive Settings 

- Custom Designed Progressive Settings 

- Wide Near Area Progressive Settings 

- Computer-Occupational Lens Settings 

5 Select Progressive Title. 

6 Type the title or description in the Edit field that appears below the 


Figure 6-11: Type your custom title or description in the Edit field. 






The information you typed is displayed on the Multi-Focal Correction 

window. 

Figure 6-12: Your custom title or description is displayed on the Lens 

Demonstrations window. 

! To change the antireflective package names 






4 Expand the appropriate AR Package Settings. 

5 Select Package Name. 

6 Type the title or description in the Edit field that appears below the 




! To set the default antireflective package 










5 Select Set as Default Selection. 

6 Select True from the Edit drop-down menu that appears below the 


Note 


You must change Set as Default Selection of the other AR 

Packages to False. 


! To display or change the antireflective package price 







5 Select Package Price. 

6 Type your price in the Edit field that appears below the Preference Options 

field. 



The price appears alongside the antireflective package information. 

Figure 6-13: The package price appears alongside the package information. 

! To change the antireflective package icons 










5 Select the characteristic from the list: 

- % of Light Reflected 

- Hydrophobic Setting 

- Oil Resistance Setting 

- Anti-Static Setting 

- Computer Friendly Setting 

- Driving Friendly Setting 

6 Select On, Off, or Mod from the Edit drop-down menu that appears below 


Notes 

On, Off, and Mod change the color of the icon: 

• On turns the icon blue. 

• Off turns the icon gray. 

• Mod turns the icon half blue and half gray, indiction that the 

AR package only partially performs that function. 

On Off Mod 

The % of Light Reflected field does not allow you to change 

the color, but you can enter a number to change the percentage 

displayed. 



! To change the antireflective package tooltips 









Customizing Lens Materials 

5 Select the tooltip from the list: 

- Reflection Tool Tip 

- Hydrophobic Tool Tip 

- Oil Resistance Tool Tip 

- Anti-Static Tool Tip 

- Computer Friendly Tool Tip 

- Driving Friendly Tool Tip 

6 Type the text you want to display in the Edit field that appears below the 




! To change miscellaneous anitreflective lens options 

Note 

The following settings are not currently in use: 

• Reflex Color 

• Reflex Color Description 

• Lightmeter Setting 

• Abrasion Score 

• Cleaning Score 

Changing these settings has no effect on iPoint VTO. 

Customizing 

Lens Materials 

You can change the materials, index, and thickness of the lenses displayed in iPoint 

VTO. This section describes how 

• To change the position of the lens materials, 110 

• To hide a lens material, 111 

• To modify a lens’ title, 111 

• To modify a lens’ index, 111 

• To modify a lens’ minimum thickness, 111 




! To change the position of the lens materials 

Notes 

• You can add nine types of lens materials, but only six can 

appear on the Lens Materials window. Positions 7, 8, and 9 

are not shown on the Lens Materials window. 

• The numbered positions of the lens materials begin with 1 in 

the upper-left and increase as you move counterclockwise, as 

shown below. 

1 

6 

2 

5 

3 

4 



2 Select Lens Material Setup from the Currently Editing drop-down menu. 

3 Select the lens material type. 

4 Select a position number from the Edit drop-down menu that appears below 







! To hide a lens material 




3 Select the lens material type. 

4 Select 7, 8, or 9 from the Edit drop-down menu that appears below the 


Note 

Only positions 1 - 6 are shown on the Lens Materials window. 

Positions 7, 8, and 9 are hidden. 



! To modify a lens’ title 




3 Expand the lens material type. 

4 Select Lens Title. 

5 Type the name of the lens material in the Edit field that appears below the 




! To modify a lens’ index 





4 Select Index of Lens. 

5 Type the index of the lens material in the Edit field that appears below the 




! To modify a lens’ minimum thickness 








4 Select Minimum Thickness. 

5 Type the minimum thickness (in millimeters) of the lens material in the Edit 

field that appears below the Preference Options field. 




CHAPTER 7 

Networking iPoint VTO 


• Network Structure: Peer-to-Peer vs. Client-Server, 114 

• Using iPoint Dispatch, 118 

• Configuring iPoint VTO’s Network Settings, 119 


Network Structure: Peer-to-Peer vs. Client-Server 

Chapter 7 Networking iPoint VTO 

Notes 

• These instructions should be followed by a network administrator. 

• OfficeMate Software Solutions supports the iPoint VTO software, 

but does not provide support for networking. 

• Networking iPoint VTO is only required if you need to use iPoint 

VTO on more than one computer and you need to share patient 

information between computers. 

• iPoint VTO does not provide security validation between 

computers; all iPoint VTO systems on your network have complete 

access to the patient information on every other iPoint VTO system 

on your network. 

• If you are using OfficeMate, you do not need to network iPoint 

VTO to communicate with OfficeMate. 

• At least one iPoint VTO license on your network must be a Full 

Network License. If you do not have a Full Network License, call 

OfficeMate Software Solutions at 800.942.5353. 

• Each computer on the network must have TCP/IP installed and 

enabled. 

• Proxies are not supported. 

• It is highly recommended that you operate iPoint VTO behind a 

firewall. 

• Any firewalls running on the iPoint VTO workstations and/or 

server must have firewall exceptions to allow iPointKiosk.exe and 

iPointDispatch.exe to accept connections on the network on port 

10725 or the port configured in your iPoint VTO settings. Refer to 

the instructions listed in To change network settings on page 96 for 

information on configuring a port in iPoint VTO. 

Network 

Structure: 

Peer-to-Peer 

vs. 

Client-Server 

Before you network iPoint VTO, you should carefully consider what type of 

network best suits the needs of your dispensary. iPoint VTO supports the following 

network configurations: 

• Peer-to-Peer 

• Client-Server 

Both network structures offer benefits and limitations when compared to the other. 

Consult your network administrator to discuss which network structure is best for 

your practice. The following information presents a cursory overview of the 

network structures supported by iPoint VTO. 

Note 

This information is provided to help you decide how to structure your 

network. You should consult your network administrator for more 

detailed information. OfficeMate Software Solutions does not provide 

network support. 




Peer-to-Peer Structure 

Each iPoint VTO installation includes a server and a client, which are functionally 

exclusive. When you install iPoint VTO on a single computer, the client simply 

communicates with its own internal server. 

The iPoint VTO client can just as easily communicate with the server on any other 

computer. This creates a network of peers. Each computer stores its own list of 

peers. In a fully-distributed setup, each computer includes itself and every other 

computer in its peer list. 

DISPENSARY1 

DISPENSARY_LAPTOP 

DISPENSARY2 

Figure 7-1: In a fully-distributed network, each computer is included in the 

list of peers. For example, DISPENSARY1’s list would include DISPENSARY1, 

DISPENSARY2, and DISPENSARY_LAPTOP. 

A fully-distributed network is easy to set up, but makes backing up and restoring 

data difficult because some patient data are stored on each computer. Most 

practices require a centralized network structure to make backing up and restoring 




data easier. Backing up and restoring data on a centralized network is easier 

because all of the patient data are stored on one computer. 

DISPENSARY1 


DISPENSARY2 

Figure 7-2: Practices with more than a few computers require a more central 

peer-to-peer network. For example, each computer would only include 

DISPENSARY1 in its list of peers. 

Client-Server Structure 

Practices with many computers in their dispensaries should consider a client-server 

network structure. The client-server structure is more secure and scalable, but 

involves storing your patient data on a computer that is not on the dispensary floor. 

Server 

DISPENSARY1 


DISPENSARY2 

Figure 7-3: In a client-server network, each of the computers is networked to 

a server that is out of public view. 



Installing iPoint VTO on a Network 

Installing 

iPoint VTO on 

a Network 

This section describes how to install iPoint VTO on your practice’s network, 

including how 

• To install iPoint VTO on more than one computer, 117 

• To activate the iPoint VTO Network License, 117 

! To install iPoint VTO on more than one computer 

1 Follow the instructions for installing iPoint VTO described in Installing 

iPoint VTO for New Users on page 12 on each computer. 

2 Follow the instructions for activating each copy of iPoint VTO described in 

To activate iPoint VTO on page 16. 

3 Follow the instructions for setting your network preferences described in 

Configuring iPoint VTO’s Network Settings on page 119. 

! To activate the iPoint VTO Network License 

Note 

Each computer must have an iPoint VTO Network License, and 

at least one license on your network must be a Full Network 

License. If you do not have a Full Network License, call 

OfficeMate Software Solutions at 800.942.5353. 

1 Open iPoint VTO on the computer on which you want to establish the Full 

Network License. 

2 Click the About iPoint icon in the lower right corner of the main window. 

The About iPoint window opens. 

3 Click Debug Options and select Update License. 

The Update License window opens. 


Using iPoint Dispatch 


4 Select your method of license update: 

- Update from Floppy. iPoint VTO searches the floppy drive for the 

license file. 

- Specify File Location. The user browses for the license file. 

- Update from the Internet. iPoint VTO searches the Internet for the 

license file. 

Figure 7-4: The Update License window 

Using iPoint 

Dispatch 

iPoint Dispatch is an optional, stand-alone server application. You can install iPoint 

Dispatch on your server (in a client-server network) to perform the server functions 

of iPoint VTO by command line rather than user interface. This section describes 

how 

• To install iPoint Dispatch, 118 

• To use iPoint Dispatch, 119 

Note 

Installing iPoint Dispatch on your server in a client-server 

environment is optional. Do not install iPoint Dispatch in a 

peer-to-peer environment. 

! To install iPoint Dispatch 


The iPoint VTO Install Wizard opens. 

2 Click Cancel. 

3 Open My Computer. 

4 Right-click the iPoint VTO Installation Disc 1 and select Open. 

5 Open the iPoint_Kiosk Windows installer package. 



Configuring iPoint VTO’s Network Settings 

6 Complete steps 4–11 listed under Installing iPoint VTO for New Users on 

page 12. 

7 When the installation completes, click Close. 

8 Open ModelInstall on the iPoint VTO Installation Disc 1. 

9 Type a directory path and click OK. 

10 When the model update is complete, click OK. 

! To use iPoint Dispatch 

1 Open the Windows Command Line. 

2 Use the commands listed below to control iPoint Dispatch. 

Task 

Install Service iPointDispatch -i 

Uninstall service iPointDispatch -u 

Run service iPointDispatch -r 

Stop service iPointDispatch -s 

Pause service iPointDispatch -p 

Resume service iPointDispatch -c 

Help message iPointDispatch -h 

Current status 

Command 

iPointDispatch status 

Configuring 

iPoint VTO’s 

Network 

Settings 

iPoint VTO supports peer-to-peer and client-server networking. Before you can 

network iPoint VTO, you must activate your network license. Refer to To activate 

the iPoint VTO Network License on page 117. This section outlines how to use 

iPoint Config to change your network settings, including how 

• To set network time-out, 120 

• To set the default communication port, 120 

• To set the addresses of the peers on your network, 121 

• To change other network settings, 121 

Notes 

• These instructions should be followed by a network administrator. 

• For information about using iPoint Config, refer to To navigate 

iPoint Config & modify preferences on page 80. 




! To set network time-out 





4 Expand Network Settings. 

5 Select Standard Timeout in Seconds. 

6 Type the number of seconds in the Edit field that appears below the 

Preference Options field. The number of seconds you enter tells iPoint VTO 

how long to search for patient files before quitting. 



! To set the default server for patient records 






5 Select Default Patient Internet Location. 

6 Type the IP address of your server in the Edit field that appears below the 

Preference Options field. The default IP address is 127.0.0.1, which points 

the computer back to itself. 

Note 

If you are using a peer-to-peer network, the Default Patient 

Internet Location should be 127.0.0.1. 



! To set the default communication port 






5 Select Default Patient Port. 

6 Type the port number in the Edit field that appears below the Preference 

Options field. The default port is 10725. 






! To set the addresses of the peers on your network 

Note 

If you are using a client-server network, you do not need to set 

the peer addresses. 






5 Select Peers. 

6 Type the IP addresses or Windows computer names in the Edit field that 


Note 

Be sure to also include the IP address or Windows computer 

name of the local computer (127.0.0.1). 



! To change other network settings 

Note 

OfficeMate Software Solutions does not recommend changing 

any of the network settings not previously described. 





CHAPTER 8 

Troubleshooting iPoint VTO 


• Camera has not been Set, 123 

• iPoint VTO Cannot Find the Olympus Camera, 123 

• iPoint VTO Displays a Red X, 129 

• iPoint VTO Opens to a Gray Screen, 129 

Using iPoint VTO to demonstrate frames, lenses, and contacts will help your 

patients make more informed decisions about purchasing eyewear from your 

practice. This guide will show you how to use iPoint VTO to make the frame or 

contact lens selection process faster and easier for you and your patients. 

Note 

For more iPoint VTO troubleshooting tips, visit the OfficeMate 

Software Solutions Knowledge Base online at 

http://www.officemate.net/omkb/default.aspx?cNode=8B3P0Y. 

Camera has 

not been Set 

If iPoint VTO displays an error message that says, “Camera has not been set. 

Modify the settings.xml file and restart iPoint VTO.” your configuration settings 

may have been changed. To fix your settings, perform the following steps: 

1 Close the error message window. 

2 Follow the instructions To turn camera control on or off on page 85. 


Cannot Find 

the Olympus 

Camera 

If your camera does not connect with your computer, iPoint VTO displays the 

following error: “Could not find Olympus camera. Please check all connections. 

iPoint VTO software may need to be restarted.” 

The reasons for a connection error vary. Follow the instructions below to locate and 

fix the cause of the problem. 


iPoint VTO Cannot Find the Olympus Camera 

Chapter 8 Troubleshooting iPoint VTO 

! Check the camera's connections and settings 

Note 

The LCD preview is not available when the USB cable is 

plugged into the camera. 

1 Ensure that the power and USB cables are firmly connected. 

2 Ensure that the power adapter is plugged into the electrical outlet and, if there 

is a light on the power adapter, ensure that it is lit. 

3 Ensure that the USB cable is plugged into the computer. 

4 Set the mode dial to P or ASM. 

5 Ensure the computer is running Microsoft Windows 2000 or Windows XP 

Professional. 

6 Restart iPoint VTO. 

7 If the problem is not resolved, proceed to Disconnect the USB cable from the 

camera. 

! Disconnect the USB cable from the camera 

Does the preview LCD light up and show a preview? 

If Then 

Yes 1 Reinsert the USB cable into the camera’s Multi-Connector 

port. 


No ! Press the Quick View (>) button. 

Does the preview LCD light up and show a preview? 

If 

Then 

Yes 1 Reinsert the USB cable into the camera’s 

Multi-Connector port. 


Your camera should now work. 

No ! Proceed to Turn the camera's dial to the Off 

position or push the power button once. 




! Turn the camera's dial to the Off position or push the power 

button once 

Does the lens change from open to closed or visa versa? 

If 

Then 

Yes 1 Repeat turning the camera On and Off until the lens is 

extended. 

2 Reinsert the USB cable into the camera’s Multi-Connector 

port. 

3 Restart iPoint. 


No ! Proceed to Check the camera's power. 

! Check the camera's power 

1 Unplug the power cable from the camera. 

2 Open the battery door, remove any batteries, and close the battery door. 

3 Reinsert the power cable into the DC-In jack on your camera. 

4 Turn the camera’s dial to the On position on the dial or push the power button 

once. 

Does the preview LCD light up and show a preview or does the lens extend? 

If Then 

Yes 1 Reinsert the USB cable into the camera’s Multi-Connector 

port. 



No ! Proceed to Test the camera with new batteries. 

! Test the camera with new batteries 

1 Unplug the power cable from the camera. 

2 Open the battery door, load new batteries, and close the battery door. 

3 Turn the camera to the On position on the dial or push power button once. 

Does the preview LCD light up and show a preview or does the lens extend? 

If 

Then 

Yes 1 Purchase a replacement power cable. 

2 Reinsert the USB cable into the camera’s Multi-Connector 

port. 






If 

Then 

No ! Proceed to Ensure the computer is recognizing the camera. 

! Ensure the computer is recognizing the camera 

1 Double-click My Computer. 

2 Look at the list of drives (i.e., hard drives, CD-ROM drives, removable 

disks). 

Do you see Removable Disk (E:) or Removable Disk (F:)? 

If Then 

Yes ! Double-click the removable disk. 

If 

You see a 

message “Please 

insert a disk into 

drive E/F:” 

Then 

1 Reinsert the USB cable into the 

camera’s Multi-Connector port. 



Note 

Some computers may 

have multiple removable 

disk drives installed. In 

these cases, confirm that 

the drive you are testing 

is actually the Olympus 

Drive. 

The removable 

disk opens to a 

folder showing 

DCIM 

! Set the camera to computer-control 

mode. (Refer to your camera's 

documentation.) 

No 

Proceed to Check to see if there are other devices occupying the 

E and F drive positions. 




! Check to see if there are other devices occupying the E and F 

drive positions 

Note 

Windows will assign the Olympus drive to E or F even if another 

drive or share occupies that drive location. This assignment will 

result in the camera drive not appearing in the drive list and the 

camera not being accessible by iPoint. 

Are there other devices occupying the E and F drive positions? 

If Then 

Yes 1 Adjust your system settings to change how those drive are 

assigned. 

2 Remap network drives to higher drive letters. 

3 Reassign the Olympus camera to drive E or F. 

Note 

Consult your computer technician if you are 

unsure about these steps. 

No ! Proceed to Install the Olympus registry entry. 

! Install the Olympus registry entry 

1 Insert the iPoint VTO Installation Disc 1 into your computer’s CD-ROM 

drive. 

2 Open My Computer from your desktop or Start menu. 

3 Right-click the iPoint VTO Installation Disc 1 and select Open. 

4 Open the Install_xtra folder. 

5 Open the OI_OM_patchX folder. 

6 Double-click Olymryecurrentuser.reg. 

7 Click Yes when prompted to add the file to the Windows Registry. 


Your camera should now work. If your camera does not work, proceed to 

Determine how your computer authenticates users. 

! Determine how your computer authenticates users 

1 Consult your computer technician or office manager. 

Has the office switched from local user to domain user configuration? 

Note 

Domain user logins require the use of the Olympus Domain User 

Service Pack. 




If 

Then 

Yes 1 Login in as a local administrator. 

No 

2 Copy the camera's driver. 

a. Insert the iPoint VTO Installation Disc 1 into your 

computer’s CD-ROM drive. 

b. Open My Computer from your desktop or Start menu. 

c. Right-click the iPoint VTO Installation Disc 1 and 

select Open. 

d. Open the Install_xtra folder. 

e. Open the OlymService folder. 

f. Right-click Olymrye.sys and select Copy. 

g. Open your local hard drive (C:\). 

h. Open the Windows folder 

i. Open the System32 folder. 

j. Open the Drivers folder. 

k. Click Edit and select Paste. 

l. Click Yes if prompted to overwrite the file. 

3 Go back to the OlymService folder (iPoint Installation 

CD\Install_xtra\OlymService). 

4 Double-click AddService.exe. 

5 Browse to C:\windows\system32\drivers\olymrye.sys. 

Wait for the program to finish installing. 

6 Double-click UseFiltject.exe. 

7 Select All Discovered Cameras and Add Filter. 

8 Restart the computer. 

9 Login as a domain user. 

10 Install the Olympus registry entry (see Install the Olympus 

registry entry on page 127). 

11 Open iPoint VTO. 

Your camera should now work. If your camera does not 

work, proceed to Determine whether your camera or 

computer is at fault. 

Proceed to Determine whether your camera or computer is at 

fault. 

! Determine whether your camera or computer is at fault 

1 Install iPoint VTO on another computer. 

2 Install the digital camera. 



iPoint VTO Displays a Red X 

3 If the camera works on another computer, consult your computer technician. 


Displays a 

Red X 

iPoint VTO displays a red X if the camera's disk is not formatted properly. To 

format the camera's disk, follow the instructions below. The directions may vary 

slightly depending on the camera model you are using. 

1 Disconnect the USB cable from the camera. 

2 Turn on the camera. 

3 Press the Menu button on the camera. 

4 Select Mode Menu. 

5 Select the Card tab (or Memory tab). 

6 Select Card Setup (or Memory Format). 

7 Select Format Card. 

8 Select Yes. 

9 Press the OK button. 

The camera shows the progress and returns to normal shooting mode after the 

disk is formatted. 

10 Reinsert the USB cable into the camera’s Multi-Connector port. 



Opens to a 

Gray Screen 

You may need to install the latest Adobe Flash Player software. 

! Download the latest Flash Player free from Adobe Systems' Web site at 

http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Versi 

on=ShockwaveFlash&promoid=BIOW. 


iPoint VTO Opens to a Gray Screen 



CHAPTER 9 

Getting Support 


• Phone Support, 131 

• Online Support, 131 

• Terms of Support, 132 

OfficeMate Software Solutions considers our Client Services department the 

backbone of a successful, positive relationship between our company and you, our 

client. Our goal is to continually enhance the level of service provided by our Client 

Services department. OfficeMate Software Solutions offers reasonable annual 

software maintenance agreement fees and, simultaneously, must establish and 

enforce our service guidelines in order to retain these fees. This chapter outlines 

our service guidelines and policies. 

Phone 

Support 

OfficeMate Software Solutions offers toll-free client service help from 7:00am to 

5:00pm Pacific Daylight Time. Dial 800.942.5353 and choose option 1 to reach our 

Client Services team. 

Your calls are answered live by our knowledgeable Client Services team who will 

assist you with your support issues. Our service levels are equal to or better than 

the best service levels provided by any competitive help desk service in the eyecare 

industry today. 

Online 

Support 

To access online help for iPoint VTO, press the F1 key anywhere within iPoint 

VTO. 

For more support information on iPoint VTO or any of the other OfficeMate 

products, go to the OfficeMate Software Solutions’ support Web page at 

http://www.officemate.net. You can e-mail your support questions to the 

OfficeMate Client Services department at support@officemate.net or 

http://www.officemate.net/contact_support.aspx. 


Terms of Support 

Chapter 9 Getting Support 

OfficeMate Software Solutions also maintains an extensive online knowledge base 

that is full of helpful articles and answers to frequently asked questions. We highly 

encourage you to seek out answers to your questions and submit new questions 

using this knowledge base at http://www.officemate.net/omkb/. 

Terms of 

Support 

The Annual Software Maintenance Agreement (ASMA) is a mandatory agreement 

all clients must maintain each year through the payment of an annual fee for each 

software product licensed from OfficeMate Software Solutions. This ASMA 

includes the annual iPoint VTO license, all software upgrades, and toll-free help 

desk services for our software applications. 

The OfficeMate Software Solutions business model requires us to amortize our 

annual investment in software application development and client service across 

our broad base of clients using OfficeMate Software Solutions’ software. By 

requiring that everyone invest by paying this low annual fee each year, we can 

retain lower fees. If fewer clients participate, the result would be substantially 

higher fees to amortize these services across fewer clients. 


INDEX 

Numerics 

3D-Eye Office. See Eyemaginations 

A 

About iPoint button, 30 

Add As Favorite button, 63 

adjustable arm setup, 8 

Alignment Cursor, 42, 57 

Annual Software Maintenance Agreement. See 

ASMA 

antireflective lenses 

changing package names, 106 

default package setting, 106 

demonstrating, 51–53 

night driving example, 52 

outdoor sports example, 52 

package price settings, 107 

package settings, 107 

simulation settings, 102 

tooltip. See tooltip 

ASMA, 132 

B 

bifocal lenses. See multifocal lenses 

business information 

modifying business address, 82 

modifying business name, 82 

modifying business phone, 82 

C 

camera 

DC-In jack, 12 

See also power cord 

flash settings, 92 

mode dial, 11 

Multi-Connector, 12 

See also USB cable 

rotation, 11, 96 

setup, 8–12 

supported models, 3 

using a different camera, 87 

camera control setting, 85 

cameras, supported, 3 

Change Favorite Rectangle setting, 89 

Client Services team 

e-mail address, 131 

phone number, 131 

Web site, 131 

client-server. See network: structure 

Contact Lens Demonstration window, 60, 62 

contact lens mask 

retracing, 60 

tracing, 57 

contact lenses 

color, 63 


exiting the demonstration, 64 

maintaining, 75–78 

style, 63 

zooming in/out, 64 


Index 

Contacts Update window, 78 

contour map, 49 

cuatro foto, 97 

D 

DC-In jack. See camera: DC-In jack 

demonstration titles 

modifying, 101 

Determine, 127 

display. See monitor 

domain user login, 127 

drive position, 127 

E 

editing titles, 99 

E-mail Photos button, 30 

e-mail support, 131 

error 

"Camera has not been set", 123 

"Cannot find Olympus camera", 123 

red X, 129 

exposure bias settings, 95 

eye size, 46 

Eyemaginations, 64–65 

settings, 102 

F 

F1 key, 131 

customizing, 98 

features, new in iPoint VTO, 24 

firewall. See network: firewall 

FireWire, 85 

Flash Player, 14, 19 

flash settings. See camera: flash settings 

frameless photo, 40 

H 

hardware specifications, 2 

camera specifications, 3 

CD/DVD-ROM drive, 4 

hard drive, 4 

monitor, 4 

printer, 4 

processor, 3 

RAM on networked systems, 4 

RAM on standalone systems, 3 

USB port, 4 

help, 131 

Help menu, 29 


I 

import path 

changing, 84 

Import Photos button, 30 

install wizard, 13 

installation disc, 13 

installing, 7 

camera, 8 

network environment, 13, 117 

See also network 

interface elements, 26 

iPoint Config, 75 

applying changes, 81 

expanding options, 80 

navigating, 80 

opening, 80 

saving changes, 81 

iPoint Dispatch 

commands, 119 

installing, 118 

using, 119 

iPoint menu, 27 

G 

GoToMyPC, 6 

gray screen, 129 


Index 


activating, 16 

customizing. See iPoint Config 

networking. See network 

opening, 34 

overview, 24 

reactivating, 21 

setting up, 31 

uninstalling, 21, 121 

ISO speed, adjusting, 94 

iTrains, 23 

K 

knowledge base, 24, 132 

L 

language settings, 96 

Lens Demonstration window, 45, 99 

changing lens descriptions, 101 

changing lens titles, 101 

lens design, 46 

aspheric, 47 

materials. See lens materials 

settings, 103 

spheric, 47 

lens mask 

retracing, 45 

tracing, 42 

lens materials 

customizing, 110–112 

hiding, 111 

lens’ index, 111 

modifying titles, 111 

positioning, 110 

thickness, 111 

Lens Materials window, 46 

lens thickness settings, 111 

lens’ index settings, 111 

license 

activating network activation, 117 

obtaining activation code, 16 

license agreement, ii 

light metering setting, 94 

lighting settings, 93 

M 

Marchon frames 


Material Demo Default Settings, 103 

menu 

iPoint, 27 

Model, 28 

Patient, 28 

Microsoft Terminal Server, 2 

mirrored image settings, 95 

Model menu, 28 

models, 28, 69 

monitor 

adjusting resolution, 89 

color depth, 4 

requirements, 4 

resolution, 4 

wide-screen, 4 

mounting point setup, 9 

Multi-Connector. See camera: Multi-Connector 

Multifocal Demo Default Settings, 103 

multifocal lenses 


mountain hiking example, 49 

progressive lens options, 104 

progressive lens settings, 104 

segment size, 103 

work place example, 50 


Index 

N 

network, 21 

default server, 120 

firewall, 114 


activating on, 117 

installing on, 117 

license, 117 

peer-to-peer 

setting addresses, 121 

proxies, 114 

settings, 121 

structure, 114 

TCP/IP, 114 

time-out, 120 

network license 

activating, 117 

network specifications, 6 

cables, 6 

ethernet cards, 6 

remote access, 6 

switches, 6 

wireless, 6 

New Photograph button, 30 

O 


Eyewear Order window, 71 

interface elements, 26 

iPoint icon, 72 

new features, 24 

sending a photo to, 73 

using iPoint VTO with, 71–72, 84, 114 

OfficeMate Software Solutions University. See 

OSSU 

OfficeMate User’s Guide, 71 

Olympus registry entry, 127 

Olympus Service for Domains, 14, 127–128 

online support, 131 

OSSU 

iTrains, 23 

overview, 24 

registration, 24 

P 

passport photos. See cuatro foto 

Patient menu, 28 

patient photos. See photos 

patient records 

creating, 34 

deleting, 35 

opening, 35 

PD Fudge setting, 96 

peer-to-peer. See network: peer-to-peer 

phone support, 131 

photo compression, 92 

photo file format, 39 

photo preview settings, 90 

photo resolution, 92 

Photo Title prompt settings, 88 

photochromic lenses, 54 

photographs. See photos 

photos 

adjusting file size, 92 

darkening, 95 

deleting, 38 

e-mailing, 68–69 

frameless, setting as, 40 

importing, 39, 84 

inverting, 95 

lightening, 95 

printing, 66–67 

renaming, 37 

rotating, 96 

saving, 84 

saving with contact lenses, 63 

taking, 36 

polarized lenses, 53 

example, 54 

power cord, 12 

Prescription slider, 46 

Print Photos button, 30 

print preview, 67 

See also photos: printing 

printer, 4 

progressive lenses. See multifocal lenses 


Index 

proxies. See network: proxies 

pupilary distance. See PD Fudge setting 

R 

Refocus button, 36 

remote access specifications, 6 

Reset button, 30 

S 

screen resolution. See monitor 

segment size, 48 

Set as Frameless button, 40 

settings.xml file, 123 

Shockwave Player, 14, 19 

shortcut buttons, 30 

software specifications, 2 

operating system, 2 

Spanish. See language settings 

support 

e-mail, 131 

knowledge base, 132 

online, 131 

phone, 131 

system specifications 

hardware, 2 

network, 6 

software, 2 

terminal server, 2 

tooltip 

modifying, 108 

viewing, 51 

training. See OSSU 

trifocal lenses. See multifocal lenses 

Try On Contacts button, 62 

turntable setup, 8 

U 

uninstalliing, 121 

USB cable, 12 

V 

video preview settings, 86 

virtual contact lenses. See contact lenses 

W 

white balance settings, 93 

Windows Registry entry, 127 

Z 

zoom settings, 86 

Zoom slider, 36, 87 

Zoom Tool, 30 

T 

Take Photos window, 36 

TCP/IP. See network: TCP/IP 

terminal server, 2 

Third-Party Demo, 64 

settings, 102 

Thumbscrew, 44, 59 

tinted lenses, 56 

changing the color of, 56 

changing the shade of, 56 


138 iPoint VTO User’s Guide 

Index

iPoint VTO User's Guide - OfficeMate Software Solutions

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