2009 Human Resources Report

206
07
consolidated Information
Employment and Environmental information
1.1.5 Work-related accidents by grade (1)
percentaGe Of WOrK-reLateD accIDentS reLatIve tO averaGe WOrKfOrce
Sodexo Fiscal 2009 Reference Document
Fiscal 2007 Fiscal 2008 Fiscal 2009
Employees 2.97% 2.92% 2.25%
Management 1.06% 0.77% 0.79%
All employees 2.72% 2.64% 2.05%
The number of accidents was 7,712 for all employees,
a decline of 0.59 points from the prior year.
1.1.6 engagement Survey for employees
Engagement surveys for employees are an essential tool
to help Sodexo understand the needs of employees,
and to attract, develop, motivate and retain the best
talents for the company.
For several years, Sodexo has conducted engagement
surveys with its employee teams. The second Sodexo
Engagement Survey was conducted worldwide in
Fiscal 2008, in 50 countries covering 97% of the
Group’s employees. The next survey will be conducted
in Fiscal 2010.
1.1.7 employee Retention Rate
eMpLOyee retentIOn rate
(1) Scope: 91% of employees.
The 2008 survey demonstrated that:
• 90% of employees understand what is expected
of them in their work;
• 87% appreciate their day-to-day work;
• 75% consider that Sodexo gives them opportunities
to learn and evolve;
• 84% are fulfilled by their work;
• 77% consider that they have an appropriate
balance between work and personal life;
• 86% consider they belong to a team;
• 77% consider that their direct superior knows how
to recognize employees who do a good job.
(percentages represent the proportion of employees
having indicated mostly true or always true in their
answers)
Fiscal 2007 Fiscal 2008 Fiscal 2009
Site managers 87.2% 84.3% 84.9%
All employees 64.2% 61.5% 63.6%
The employee retention rate is a key performance
indicator for Sodexo. The retention rate for all
employees for the current year increased by 2.1 points
compared to the previous year. The retention rate for
Site Managers reflected a 0.6 points improvement.