Disability Services Commission - Parliament of Western Australia

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• The positive behaviour booklet – Effective Service Design was developed to outline core elements of positive and contemporary support for people who display challenging behavior. • The Positive Behaviour Teams (PBT) and the Early Years Consultancy Team were evaluated producing positive outcomes and recommendations for continuing improvement. • The Disability Aged Care Co-ordination function was reviewed and confirmed the need for a central contact person within the Commission to provide specialised information about disability, health and aged care services. • The needs and impact assessment of the Positive Behaviour Teams reviewed the cultural appropriateness and accessibility of this service for people with disability from Aboriginal and culturally and linguistically diverse backgrounds.This resulted in a commitment to create two Aboriginal Practice Leader positions. • Developed an interactive guide to support allied health students volunteering in third world countries to provide disability services. • Two Commission staff received Rotary Allied Health Professional of The Year category awards. Looking forward: objectives for 2012–2013 In 2012–2013, the Commission will: • support and fund an anticipated 150 Family Living Plans • review and revise the Alternatives to Employment (ATE) strategy to maximise the use of funds and promote pathways to meaningful employment • launch the Voluntary Code of Practice for the Elimination of Restrictive Practices and develop a sector wide training package • develop partnerships with tertiary institutions to progress a coordinated and integrated approach to teaching positive behaviour support • follow-up on strengths and areas for development identified in the Early Childhood Development program evaluation • pilot a self-directed intervention program for early childhood services in the metropolitan area • establish a state-wide panel contract for autism assessors as a collaborative project between WA Health and the Disability Services Commission • undertake a population-based study of health inequities of West Australian adults with intellectual disability in partnership with other stakeholders • develop support systems for people with disability who are at risk of abuse and neglect in partnership with the disability sector • commence the Sporting Chance project, to improve healthy lifestyle opportunities for people with intellectual disability by promoting inclusion in community recreational programs • pilot the Children’s Continence Management and Advice Service project • establish a Disability Health Network in partnership with other stakeholders. 34
2.2.3 Service 3 — Total individual coordination Total individual coordination includes supports provided under Local Area Coordination, where Local Area Coordinators assist people with disability, their families and their carers to plan, organise and access support and services which enhance their participation in, and contribution to, their local community. This includes support with information, advocacy and the development of local networks and partnerships to make local communities more inclusive and welcoming. In brief... 9,445 people accessed Local Area Coordination (LAC). 1,280 accessed LAC Direct Consumer Funding. The Commission expended $26.043 million or nearly four per cent of its budget on the Individual Coordination Service. Service reports Key strategies: • To provide individuals, families and carers with support and practical assistance to clarify their goals, strengths and needs. • To provide information and link people with local resources and support networks. • To assist individuals, families and carers to develop practical solutions to meet their goals and to access the supports and services they need. • To help build inclusive communities through partnership and collaboration with individuals, families and carers, local organisations and the broader community. Three years at a glance Measure 2009–10 2010–11 2011–12 Total service users accessing Local Area Coordination Average cost per service user accessing Local Area Coordination 8,726 9,267 9,445 $2,614 $2,461 $2,757 Total cost ($ millions) $22.04 $22.80 $26.04 Consumer satisfaction 73% 72% 71% The number of people accessing Local Area Coordination (LAC) increased by 1.9 per cent while cost per service user increased by 12 per cent. Disability Services Commission • Annual Report 2011–2012 35
Page 1 and 2: 2011-2012 Disability Services Commi
Page 3 and 4: Responsible Minister: Accountable A
Page 5 and 6: Table of contents 1.0 Overview 2011
Page 7 and 8: Overview Disability Services Commis
Page 9 and 10: • As part of the Count Me In stra
Page 11 and 12: 1.1.2 Director General’s report T
Page 13 and 14: Policy and Strategy provides strate
Page 15 and 16: Disability Services Commission Boar
Page 17 and 18: Ms Wendy Dimer has experience in th
Page 19 and 20: 1.2.2 Corporate Executive The day-t
Page 21 and 22: Executive Director, Policy and Stra
Page 23 and 24: Operational Structure Disability Se
Page 25 and 26: 1.3 Performance Management Framewor
Page 27 and 28: Vision The Commission will achieve
Page 29 and 30: In brief... In 2011-2012, 23,412 We
Page 31 and 32: Figure 1: Total cost of services 20
Page 33 and 34: Three years at a glance Measure 200
Page 35 and 36: 2.2.2 Service 2 — Individual supp
Page 37: Major achievements 2011-2012 • $5
Page 41 and 42: Looking forward: objectives for 201
Page 43 and 44: The number of families and carers w
Page 45 and 46: 2.2.5 Service 5 — Community acces
Page 47 and 48: Case study Mettle detector: positiv
Page 49 and 50: 2.3 Quality of services 2.3.1 Quali
Page 51 and 52: • The Consumer Liaison Officer re
Page 53 and 54: Forty-seven complaints relating to
Page 55 and 56: Carer complaints Sixty-five per cen
Page 57 and 58: 100% Figure 3: Agreement of carers
Page 59 and 60: Disability profile The most commonl
Page 61 and 62: Disability Awareness Week Disabilit
Page 63 and 64: 4.0 Disclosures and legal complianc
Page 65 and 66: Financial statements Disability Ser
Page 67 and 68: Statement of Comprehensive Income f
Page 69 and 70: Statement of Financial Position as
Page 71 and 72: Statement of Cash Flows for the yea
Page 73 and 74: Other Pronouncements’. There has
Page 75 and 76: Subsequent measurement Subsequent t
Page 77 and 78: Web site costs Web site costs are c
Page 79 and 80: o) Payables Payables are recognised
Page 81 and 82: The GESB makes all benefit payments
Page 83 and 84: Title AASB 2010-4 AASB 2010-5 Furth
Page 85 and 86: Note 5. Disclosure of changes in ac
Page 87 and 88: Title AASB 128 AASB 1053 AASB 2009-
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Title AASB 2011-7 AASB 2011-8 Amend
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Note 6. Employee benefits expense 2
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Note 10. Other expenses 2012 $‘00
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Note 15. Income from State Governme
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Note 17. Receivables Current 2012 $
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Office and other equipment 2012 $
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Land $'000 Buildings $'000 Computin
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Note 23. Provisions Current Employe
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Note 24. Equity The Government hold
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Note 26. Commitments Non-cancellabl
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Note (c): Expenditure on services p
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Note (e): Loss on disposal of non-c
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Market risk Market risk is the risk
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(c) Financial instrument disclosure
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Interest rate exposure and maturity
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Remuneration of senior officers The
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Name of Organisation 2012 $'000 201
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Note 35. Schedule of income and exp
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Note 36. Indian Ocean Territories T
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Independent auditor’s report To t
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Report on the Key Performance Indic
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Performance indicators Disability S
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Performance information Key effecti
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Overall consumer satisfaction remai
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5. Ratio of service users in hostel
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Efficiency indicators Key efficienc
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2. Hourly funding benchmarks The se
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FTE staff growth by occupational ca
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Aboriginal employment strategy The
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• Code of Personal Conduct and th
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4.5 Other legal requirements 4.5.1
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4.5.3 Disability Access and Inclusi
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4.5.4 Recordkeeping plan and compli
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4.6.2 Aboriginal Reconciliation Act
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Electronic Incident Management Syst
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OSH key performance indicators and
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Appendix: Funding to disability sec
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Disability Services Commission - Parliament of Western Australia

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