PIOJ Annual Report 2005 - Planning Institute of Jamaica
PIOJ Annual Report 2005 - Planning Institute of Jamaica
PIOJ Annual Report 2005 - Planning Institute of Jamaica
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R E P O R T 2 0 0 5<br />
Efforts to promote the publications, thereby<br />
raising the pr<strong>of</strong>ile <strong>of</strong> the <strong>PIOJ</strong>, continued in<br />
partnership with the <strong>Institute</strong>’s Documentation<br />
Centre and public libraries. A series <strong>of</strong> islandwide<br />
displays, which highlighted the publications<br />
and history <strong>of</strong> the organization was<br />
mounted in 10 major libraries. Displays were<br />
also staged at schools in the corporate area.<br />
These initiatives have resulted in increased<br />
product awareness and an increase in sales <strong>of</strong><br />
publications.<br />
Internal Communication<br />
The mechanisms employed by the CAMC<br />
Division to maintain communication within<br />
the <strong>PIOJ</strong> are a Newsletter, ‘<strong>PIOJ</strong> Highlights’ and<br />
the monthly Calendar <strong>of</strong> Events. Two<br />
Newsletters were published during the year and<br />
the Calendar <strong>of</strong> Events continue to highlight<br />
activities being undertaken by the Divisions.<br />
The Citizens’ Charter, which provides guidance<br />
for both employees and the customers we serve,<br />
was revised and the standards upgraded.<br />
Customer satisfaction is <strong>of</strong> paramount importance,<br />
hence customer service reports continue<br />
to be completed every quarter. These reports<br />
inform the Division about the level <strong>of</strong> customer<br />
satisfaction, which continues to be high.<br />
Avril King (right) Director, Corporate Affairs, Marketing & Communications,<br />
<strong>PIOJ</strong>, discusses a point with Horace Levy (left), Lecturer in the Department <strong>of</strong><br />
Sociology, Psychology and Social Work at the University <strong>of</strong> the West Indies,<br />
before the start <strong>of</strong> a lecture conducted by <strong>PIOJ</strong>, as part <strong>of</strong> its Speakers’ Bureau.<br />
Looking on is Easton Williams, <strong>PIOJ</strong>, Manager, Population Unit (Social Policy,<br />
<strong>Planning</strong> & Research Division). The Speakers Bureau was one <strong>of</strong> the activities<br />
staged by the <strong>Institute</strong> in celebration <strong>of</strong> its 50-year milestone.<br />
Strategic <strong>Planning</strong><br />
A Management Retreat was held on October 9, <strong>2005</strong>.<br />
Some <strong>of</strong> the outcomes from this session were the:<br />
• development <strong>of</strong> a Social Cohesiveness Strategy which<br />
will be given priority and enhancement <strong>of</strong> child and<br />
maternal nutrition will be pursued as a long-term<br />
policy;<br />
• <strong>Institute</strong> will lead the formulation <strong>of</strong> a national sugar<br />
strategy; and<br />
• development <strong>of</strong> an integrated planning model was<br />
high on the list <strong>of</strong> initiatives to be undertaken.<br />
Strategies for the realization <strong>of</strong> these were developed<br />
by the organization and included in the Corporate/<br />
Operational plans for 2006.<br />
Support Services<br />
CAMC provided on-going support to the other Divisions<br />
through the production <strong>of</strong> complimentary slips, business<br />
cards, cover designs for various documents and the production<br />
<strong>of</strong> programmes. The Division also provided<br />
administrative services to support the work <strong>of</strong> the Board<br />
<strong>of</strong> Directors.<br />
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