Sustainable Environmental Management - Ricoh

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Top Message About us Our Activities Data Sustainable Environmental Management New products and solutions to bring innovations to customers’ work styles ■ Diversified work style—Work anywhere at any time Today’s working styles have changed dramatically with the growing use of cloud computing, smartphones and tablets. Now that it is possible to contact the people you need to anytime and access necessary information wherever you are, the effective use of time and space when working is needed. Ricoh offers various new visual communications products, systems, and solutions to promote customers’ shift to a work style with higher operational efficiency and lower environmental impact. On the move Outsourcing Cloud networking Home office Related information See page 50 Client Satellite office F ocus Innovative work style utilizing tablets Efforts to reduce costs and environmental impact while improving productivity of sales activities Increasing the number of business negotiations and meetings as well as orders received, while decreasing environmental impact from traveling sales staff and the printing of brochures At Ricoh Japan, one of the Ricoh Group’s sales subsidiaries in Japan, about 4,500 sales representatives are promoting innovation in sales activity by utilizing tablets and cloud services in order to bolster sales capability. More than 1,000 sales tools, including electronic catalogs and video content, are stored in an electronic cabinet in the cloud. Sales representatives use the proposal support system, “Risonator,” to identify customer problems through conversations with them and provide proposals on appropriate solutions. This system also allows sales staff to check email from outside of the office, thus enabling them to respond to customer requests more quickly. Using these latest tools to accommodate customer interests or issues, sales representatives are able to make proposals or demonstrations anytime they wish and are therefore more likely to seize on new business opportunities. Moreover, as representatives do not have to return to their offices to prepare proposal materials or to check email, Resonator is a sales support tool that analyzes customer problems identifi ed from their conversations with sales representatives. As true management issues become obvious with the help of Resonator, salespeople are able to propose appropriate solutions to problems. productivity increases. Reductions in environmental impact and costs are realized as a result of a significant decrease in the need for printed materials such as catalogs and sales promotion literature. A rise in the number of business negotiations and meetings as well as in the amount of orders received was confirmed by a productivity survey conducted in December 2011 that targeted salespeople who began using the new smart devices in advance. For more details WEB www.ricoh-japan.co.jp/solutions/smartdevice/ Ricoh Group Sustainability Report 2012 64
Sustainable Environmental Management Energy Conservation and Prevention of Global Warming Reducing environmental impact from production processes To minimize the environmental impact of our production processes, we continuously engage in environmental impact reduction efforts, adopting three major approaches—innovation in manufacturing processes, introduction of natural energy and introduction of high-efficiency equipment. Innovation in manufacturing processes brings about compact production lines that will not only contribute to energy savings on the production lines themselves but also to energy savings from ancillary equipment, thus enabling us to significantly reduce energy consumption and production costs. Introduction of high-efficient equipment ● Cogeneration system Reduction of CO2 emissions by 20% across the plant Ricoh Fukui Plant carried out a fuel switch from kerosene to natural gas and introduced a gas-engine-type cogeneration system, which has been in operation since July 2005. Subsidies from the New Energy and Industrial Technology Development Organization (NEDO) System were used to introduce the system. The system was launched in November 2004 and led to about a 5,000-ton reduction in CO2 annually, including the amount reduced by the fuel switch, which translates into a 20% reduction in the Fukui Plant’s total emissions. Exterior of the cogeneration system: Liquefi ed natural gas tank (left) and gas engine power generator building (right) Introduction of natural energy ● Solar power generation system Using Californian sunshine to reduce costs and CO2 emissions Ricoh Electronics Inc. (REI), a manufacturing subsidiary in the U.S., has completed the installation of a rooftop solar power generation system that will annually supply up to 10% (about 350,000 kWh) of electricity used by the headquarters facility. Using this system, the company will be able to reduce its CO2 emissions by 98.1 tons and its electricity cost by at least 56,000 dollars per year. REI is located in sunny Southern California, a highly suitable place for the installation of a solar power generation system. On the rooftop of the headquarters, about 1,000 panels have so far been installed. Rooftop solar power generation system ● Construction of an environmentally-friendly plant Annual reduction of CO2 emissions by more than 250 tons The production plant of Ricoh Manufacturing (Thailand) Ltd., which started operations in September 2009, boasts a number of environmentally friendly designs and facilities in various parts of the building. Examples of the green equipment installed include natural lighting and ventilation systems, a highly efficient air-conditioning system utilizing watercooling freezers, an insulated roof, heat-reflective glass panels, highly efficient ballast for HF lamps, and occupancy sensors. Through these efforts, we can achieve an annual reduction in CO2 emissions of more than 250 tons. Manufacturing area in which natural daylight is used 65 Ricoh Group Sustainability Report 2012
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Sustainable Environmental Management - Ricoh

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