Vol.2, No. 4, 2005 - Rigaku
Vol.2, No. 4, 2005 - Rigaku
Vol.2, No. 4, 2005 - Rigaku
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In This Issue<br />
Newsletter Vol. 2, <strong>No</strong>. 4,<br />
Winter 2004/5<br />
A word from<br />
our president<br />
A word from our president<br />
Bear with me?I promise there is a point to this story!<br />
Introducing: ZSX Primus II<br />
Anode storage program<br />
Every December my wife and I make the trek from Houston to<br />
Tennessee to visit her family for the holidays. This year we made the<br />
fortunate decision to travel by way of Mississippi and thus avoided a<br />
bad snow/sleet storm that traveled through the country just north of<br />
our drive the first day. We spent the night in Greenwood, MS (home<br />
of the Viking stove company) and in the morning received a copy of<br />
USAToday at our door of the hotel.<br />
ActiveSight Inks Deal with Lexicon<br />
Featured conference<br />
The <strong>Rigaku</strong> Journal<br />
Introducing: Jupiter 210C<br />
<strong>2005</strong> Training Sessions<br />
Introducing: Mini-Z Sulfur Analyzer<br />
<strong>Rigaku</strong>-EIT News<br />
Personnel changes<br />
Visit us on the web at www.rigaku.com<br />
The food editor of USAToday had written an article about the 20<br />
best dishes in the US. Interestingly enough, one of the top 20 dishes<br />
was tamales from a restaurant in Clarksdale, MS, which was only 40<br />
miles away, however, since I've always found tamales to taste<br />
somewhat like dog food (yes, I sampled dog food once as a kid), I<br />
decided it wasn't worth the trip over the icy back roads. The number<br />
6 dish on the writer's list was the BBQ turkey wings from the A&R<br />
BBQ restaurant on Elvis Presley Blvd in Memphis. Since we were<br />
going to be traveling through Memphis we decided to make the<br />
detour off the highway and surprise her family with one of our<br />
nation's top delicacies.<br />
I fully expected the parking lot of A&R BBQ to be packed with cars<br />
after such national recognition. In fact, as we approached the<br />
restaurant I saw a Sysco food supply truck pull out of the parking lot<br />
and I remarked to my wife that they must have just unloaded a big<br />
batch of turkey wings. I attributed the fact that the parking lot was<br />
almost empty to the icy conditions that still existed from the previous<br />
night's storm.<br />
I entered the restaurant and stood at the counter scanning the<br />
overhead menu. I couldn't find turkey wings listed! When I asked the<br />
clerk for the world famous BBQ turkey wings, she told me that they<br />
took them off the menu because they "didn't move too fast" and<br />
weren't very popular. I asked her if they heard about the article in<br />
USAToday and nobody in the restaurant had. Luckily I had saved the<br />
article and went back out to the car to get it. Everyone in the<br />
restaurant was very impressed (including the cooks) but I had to<br />
settle for Memphis pulled pork to take home to the in-laws.<br />
Point of the story? As a company you don't always know what it is a<br />
customer likes about doing business with you. It is easy to sit in your<br />
office and think you understand what the customers like, but the<br />
only way to really know is to ask the customers. In 2004 we<br />
performed our first full range customer survey and we have used the<br />
results to try and improve what we do. In <strong>2005</strong> we will repeat the<br />
survey to see if we have made some progress. I urge everyone to<br />
respond to the survey this year to improve our feedback on our<br />
business practices and products.<br />
As far as A&R BBQ goes, I have a feeling that they didn't properly<br />
market their product. I would never have considered ordering BBQ<br />
turkey wings if I hadn't read the article in USAToday. They had<br />
developed a unique dish that had stood out to someone whose<br />
occupation it is to comment on food. On the other hand, the writer
also liked tamales, which, as we all know, taste like dog food.<br />
Paul N. Swepston<br />
Jupiter 210C<br />
A major upgrade to the Jupiter 210 product,<br />
known as the Jupiter 210C, was released earlier<br />
this year. The new camera features improvements<br />
in a number of areas, including a higher readout<br />
speed and an additional binning mode. These<br />
significant improvements in electronic performance<br />
combine with a Joules Thompson effect closed<br />
loop cooling system to simplify ease of use and<br />
in-the-field serviceability. An upgrade for most<br />
existing Jupiter 210 owners is also available<br />
providing the same benefits of speed and ease of<br />
use. Please contact your local <strong>Rigaku</strong> office for<br />
More information.<br />
Calendar of Events<br />
<strong>Rigaku</strong> will be attending the following conferences<br />
in the winter of <strong>2005</strong>:<br />
Protein Crystallography in Drug Discovery,<br />
San Francisco, January 17-18<br />
Introducing<br />
ZSX Primus II<br />
The ZSX Primus<br />
II is the only<br />
sequential<br />
WDXRF system<br />
with the X-ray<br />
tube above the<br />
sample. In this<br />
configuration,<br />
users will never<br />
have to suffer<br />
through<br />
deteriorating<br />
analysis because<br />
of a<br />
contaminated X-<br />
ray path.<br />
Particulate<br />
matter will<br />
never fall into<br />
the analysis<br />
path - no dust,<br />
no pellet pieces,<br />
no powder or<br />
liquids from<br />
ruptured<br />
support films.<br />
Combine this<br />
with the other<br />
features in our 4<br />
kW systemssuch<br />
as<br />
Mapping/Micro<br />
Analysis,<br />
extreme ultralight<br />
element<br />
response,<br />
templates for<br />
any type of<br />
sample analysisand<br />
you have<br />
the complete<br />
laboratory tool,<br />
capable of<br />
handling any<br />
sample, any<br />
sample type, in<br />
any situation.<br />
ActiveSight<br />
inks deal with<br />
Lexicon<br />
ActiveSight, <strong>Rigaku</strong>'s structural biology service company, signed a cocrystallization<br />
service agreement with Lexicon Pharmaceuticals for a<br />
novel human protein target. In the press release, Ron Swanson,<br />
ActiveSight/s CSO, stated, "It is exciting to be able to provide our<br />
structural biology services to Lexicon, a premier drug discovery<br />
company. Accessing structure is a very cost effective way to push a
Australian X-ray Analytical Association<br />
(AXAA), Perth, Australia, February 14-18<br />
PITTCON, Orlando, February 27 - March 4<br />
DGK, Cologne, Germany, February 28 -<br />
March 4<br />
American Chemical Society (ACS), San<br />
Diego, March 13-17<br />
West Coast Protein Crystallography<br />
Workshop (WCPCW), Asilomar, CA, March<br />
20-23<br />
American Physical Society, Los Angeles, CA,<br />
March 21-25<br />
lead development program forward."<br />
ActiveSight will also be expanding their Protein Portfolio in January.<br />
The Protein Portfolio features human target proteins that are<br />
available for rapid co-crystallization studies, with a turn-around time<br />
of under a month. Currently, the Protein Portfolio includes Hsp90, a<br />
cancer target. The new additions will include popular diabetes<br />
targets.<br />
ActiveSight's contract services are centered on lead optimization cocrystallography.<br />
Happy New Year from ActiveSight<br />
Inquiries are welcome: email info@rigaku.com or call Joy Silen at<br />
(858) 455-6870 x105.<br />
>>> Visit our website at www.rigaku.com.<br />
<strong>Rigaku</strong> instruments in literature<br />
In a paper published in Nature, vol. 432, <strong>No</strong>v. 18,<br />
2004, pp. 411-415, Robert T. Batey and his<br />
colleagues at the University of Colorado at<br />
Boulder used an R-AXIS IV++ detector on an RU-<br />
200/Confocal blue optic source to generate an<br />
anomalous signal from a crystal soaked with a Co<br />
hexamine derivative.<br />
>>> Click here to read the abstract<br />
<strong>Rigaku</strong><br />
Journal:<br />
Volume 21<br />
<strong>No</strong>. 2 <strong>No</strong>v<br />
2004<br />
Editorial Hideo Toraya (Editor-in-Chief), Ting C. Huang<br />
(Associate Editor-in-Chief)<br />
Practical Aspects of SAS Structure Determination Using<br />
Chromium X-rays John P. Rose, Zhi-Jie Liu, Wolfram Temple,<br />
Lirong Chen, Doowon Lee, M. Gary Newton and Bi-Cheng<br />
Wang<br />
A high-temperature diffraction study of reduction and<br />
reoxidation of nickel oxide Michael D. Dolan and Scott T.<br />
Misture<br />
How Accurate Are Modern Fundamental Parameter Methods?<br />
Michael Mantler and Naoki Kawahara<br />
Analytical Precision and Accuracy in X-ray Fluorescence<br />
Analysis Tomoya Arai<br />
High-resolution X-ray detector for protein structural analyses:<br />
R-AXIS HR<br />
Automatic X-ray single crystal structural analysis system for<br />
small molecule: R-AXIS SPIDER<br />
A new two-dimensional detector for high-speed, high<br />
sensitivity, and non-destructive measurements of<br />
pharmaceutical tablets
Owen, Pritchard and Garman report the results of<br />
their study of temperature characteristics of<br />
crystal storage devices in a CP100 dry shipping<br />
dewar in a paper published in J. Appl. Cryst.<br />
(2004). 37, 1000-1003<br />
>>> Click here to read the abstract<br />
Training Sessions<br />
<strong>Rigaku</strong> is pleased to announce the following<br />
training sessions for <strong>2005</strong>:<br />
XRF:<br />
February 8-10<br />
June 7-9<br />
<strong>No</strong>vember 8-10<br />
XRD:<br />
February 16-17 (MiniFlex)<br />
May 11-13 (JADE Software)<br />
September 14-16 (JADE Software)<br />
October 12-13 (MiniFlex)<br />
December 7-8 (MiniFlex)<br />
Macromolecular:<br />
March 30-April 1, <strong>2005</strong><br />
September 21-23, <strong>2005</strong><br />
Featured<br />
conference<br />
<strong>Rigaku</strong>, Inc. will be exhibiting at the second annual Protein<br />
Crystallography in Drug Discovery conference will be held at the<br />
South San Francisco Conference center (one mile from San Francisco<br />
international airport and 15 minutes from the city center it offers<br />
easy access while also being close to the attractions of downtown<br />
San Francisco) on January 17-18, <strong>2005</strong>.<br />
The keynote speaker will be Bernhard Rupp, Group Leader of the<br />
Macromolecular Crystallography and Structural Genomics group at<br />
the Lawrence Livermore National Laboratory, University of California.<br />
He established the high throughput crystallization facility of the TB<br />
Structural Consortium, one of the nine NIH-NIGMS funded Protein<br />
Structure Initiatives (PSI) and is one of many leading authorities<br />
assembled from industry and academia to present the latest cutting<br />
edge developments in the field.<br />
Free passes to the exhibit are available.<br />
Mini-Z Sulfur<br />
Analyzer<br />
Benchtop WD X-ray Fluorescence Spectrometer<br />
The Sulfur Analyzer is<br />
designed to meet the<br />
analysis requirement (less<br />
than 10 ppm) for<br />
petroleum fuels. This XRF<br />
analyzer is based on<br />
testing methods of ISO or<br />
JIS to perform ultra-low<br />
sulfur analysis at ppm<br />
levels, without the pretreatment<br />
of a liquid<br />
reagent adjustment or<br />
dilution by measurement<br />
samples.<br />
Features:<br />
Lower Limit of Detection (LLD): 0.3 ppm<br />
Minimal sample preparation<br />
Automated analysis with 6-sample changer<br />
Based on the testing methods of ISO20884 and ASTM D2622<br />
Easy installation: <strong>No</strong> cooling water, 100V / 2A power<br />
<strong>Rigaku</strong>-EIT News<br />
Following the acquisition and integration of what<br />
is now <strong>Rigaku</strong>-EIT into the <strong>Rigaku</strong> family, CCD<br />
camera calibration has successfully been<br />
transferred from its previous home at <strong>Rigaku</strong>'s<br />
The Woodlands headquarters to the camera<br />
manufacturing site in Tucson Arizona. With the<br />
acquisition of <strong>Rigaku</strong>-EIT, <strong>Rigaku</strong> was already<br />
several steps ahead of the competition as the only<br />
crystallography company to be in direct control of<br />
the development, production and service of the<br />
CCD cameras in <strong>Rigaku</strong> systems. <strong>No</strong>w with the<br />
critical calibration step integrated with the<br />
Anode storage<br />
program<br />
The <strong>Rigaku</strong> customer service department is pleased to announce the<br />
implementation of our Anode Storage Program. This plan allows you<br />
to store your extra anode at <strong>Rigaku</strong> to maximize the lifetime of your<br />
spare anode.<br />
Uptime of your <strong>Rigaku</strong> X-ray diffraction system is important to you<br />
and to us at <strong>Rigaku</strong>. To maximize your uptime, many of you have<br />
purchased a spare anode for your system. Having a spare anode<br />
available allows you the luxury of minimizing your downtime by<br />
immediately installing the replacement anode when it is time to<br />
rebuild the anode in use. Up until now, you were sending the anode<br />
in need of rebuilding to <strong>Rigaku</strong>, where we would immediately rebuild
manufacturing operation <strong>Rigaku</strong> has taken a<br />
further step forward in ensuring the highest<br />
performance and standards can continue to be<br />
expected from a <strong>Rigaku</strong> CCD-based system.<br />
it and return it to you. This replacement anode would then sit on<br />
your shelf until needed.<br />
Experience has shown us that anodes rebuilt (which includes<br />
cleaning, rebuilding, and fine balancing) by <strong>Rigaku</strong> staff have an<br />
increased expected lifetime. Experience has also shown us that<br />
anodes that sit on a shelf for longer than 3 months may be prone to<br />
early failure. This can be due to a breakdown of the magnetic seal<br />
fluid from non-use or the actual storage conditions. For example,<br />
moisture can cause damage to the bearings and cause early<br />
deterioration of the magnetic seals. In addition, o-ring and rubber<br />
seals tend to harden with age, causing improper seal when put into<br />
use.<br />
The Anode Storage Program works as follows: You send your anode<br />
to the <strong>Rigaku</strong> customer service department, where it is evaluated.<br />
You would be advised of any work that needs to be done to the<br />
anode to return it to its optimal operating condition. Once a PO is<br />
received, the anode is cleaned, shafts are replaced (as needed) and<br />
the anode is balanced. The anode is then placed into storage under<br />
"ideal" conditions, without seals, magnetic seals, bearings or o-rings.<br />
You would notify us when the anode is required. At that point, new<br />
magnetic seals, bearings and o-rings are installed. The anode is<br />
then re-balanced, checked for vacuum and water leaks and shipped<br />
to you, in prime working condition, within 24 hours of written<br />
notification.<br />
All anodes in the Anode Storage Program will be shipped with a oneyear<br />
warranty, except water seals. This is in contrast to anodes that<br />
are rebuilt and shipped back to the customer to sit on your shelf,<br />
which are warranted from the time the anode ships from <strong>Rigaku</strong>, not<br />
from the time it is installed.<br />
The goal of the <strong>Rigaku</strong> Anode Storage Program is to give you<br />
maximum anode lifetime and minimize your costs due to unexpected<br />
down time and premature anode failures.<br />
Subscriber Info<br />
To cancel your subscription, e-mail the<br />
webmaster.<br />
If you have any questions about this new program or would like to<br />
participate in the <strong>Rigaku</strong> Anode Storage Program, please contact the<br />
<strong>Rigaku</strong> Customer Service Hotline at 888-362-2324.<br />
Personnel<br />
changes<br />
Jeremy Crawford has been promoted to Senior Installation<br />
Coordinator. He will head up all installations for single crystal, XRF<br />
and XRD. Randy Joyner replaces Thomas Moser as our Installation<br />
Coordinator.<br />
Al Martin, previously our XRF Applications Laboratory Manager, has<br />
now taken over the role of XRF Product Manager for <strong>No</strong>rth America.<br />
Al has spent many years working in both the private and government<br />
sectors before coming to <strong>Rigaku</strong>.<br />
<strong>Rigaku</strong> is pleased to welcome Dr. Hisayuki Kohno from <strong>Rigaku</strong><br />
Industrial Corp (RIC) in Osaka, who will be spending part of the next<br />
12 months with us to better understand the <strong>No</strong>rth American GP-XRF<br />
market. Dr. Kohno joined RIC in 1968 and has had a long and<br />
distinguished career with <strong>Rigaku</strong>.<br />
We are very pleased with the recent growth in our European<br />
business and have recently made some changes to strengthen and<br />
expand our organization. Keith Tame was recently promoted to<br />
Director of European Operations. Tony Sisley steps into Keith's old<br />
position as Service Manager for Europe. The UK office also has a new
administrative assistant, Caroline Duncan, and a new Stock Co-<br />
Ordinator, Sam Trick.<br />
The new contact address for <strong>Rigaku</strong>'s Semiconductor Division is:<br />
infosemi@rigaku.co.jp<br />
<strong>No</strong>rth<br />
America:<br />
Europe:<br />
9009 New Trails<br />
Drive<br />
The Woodlands<br />
Texas USA<br />
77381-5209<br />
email:<br />
info@rigaku.com<br />
Tel: (281) 363-<br />
1033<br />
FAX: (281) 364-<br />
3628<br />
Unit B6, Chaucer Business Park<br />
Watery Lane, Kemsing Sevenoaks,<br />
Kent TN15 6QY, England<br />
email: info@rigaku.com<br />
Tel: [44] 1732 763 367<br />
FAX: [44] 1732 763 757