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Review of the Implementation of the Northern Ireland Single ...

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DHSSPS community care statistics indicated that across all HSC trusts<br />

863 Carers‟ Assessments were completed, 3% less than <strong>the</strong> previous quarter<br />

(892) 1,088 carers declined an <strong>of</strong>fer <strong>of</strong> assessment, an 18% decrease on <strong>the</strong><br />

previous quarter (1,326)<br />

Figures for those who have declined services ranged from 105 in <strong>the</strong> Western<br />

Trust to 350 in <strong>the</strong> South Eastern Trust.<br />

Of those carers declining an assessment, 19 (2%) were young carers and<br />

1,069 (98%) were adult carers.<br />

The review team noted that older adult carers were more likely to decline an<br />

assessment than younger adult carers, with 648 (61%) aged 65 and older<br />

declining an assessment, compared with 384 (39%) aged 18-64. Of <strong>the</strong> 648<br />

adults aged 65 and over, 204, (31%) were 75 and over.<br />

Trusts may need to review <strong>the</strong> timing <strong>of</strong> an assessment with carers and be<br />

more flexible about this in order to promote a better uptake <strong>of</strong> carer‟s<br />

assessments.<br />

Recording <strong>of</strong> Carer’s Assessments<br />

The Departmental position regarding <strong>the</strong> recording <strong>of</strong> carer‟s assessments as<br />

recommended in Promoting Partnerships in Caring (2007) 13 states:<br />

“trusts should ensure a consistent structure to files and to <strong>the</strong> style <strong>of</strong><br />

recording. Information relating to carer‟s assessment and services provided<br />

should be kept separate from <strong>the</strong> cared for person‟s file and cross- referenced<br />

as appropriate”. It is a trust‟s operational decision as to whe<strong>the</strong>r <strong>the</strong>re is a<br />

separate carer‟s file or a section for carer information within <strong>the</strong> cared for<br />

person‟s file.<br />

The review team was informed that across all trusts, carer‟s assessment<br />

and information on services provided for <strong>the</strong> carer are kept in a section <strong>of</strong><br />

<strong>the</strong> cared for person‟s file. This practice results in <strong>the</strong> information about two<br />

people, both <strong>of</strong> whom may receive services being captured in one working<br />

file. This can make it difficult to a) protect confidentiality and b) accurately<br />

record unmet need, staff may not separate elements <strong>of</strong> <strong>the</strong> carer‟s<br />

assessment from that <strong>of</strong> <strong>the</strong> cared for person‟s assessment in order to be<br />

assured that all assessed needs are being addressed.<br />

The review team is unclear how, in <strong>the</strong> context <strong>of</strong> trusts incorporating<br />

information about <strong>the</strong> carer and <strong>the</strong> cared for person in <strong>the</strong> same file, trusts<br />

are able to be assured that <strong>the</strong>y adhere to <strong>the</strong> Code <strong>of</strong> Practice on<br />

Protecting <strong>the</strong> Confidentiality <strong>of</strong> Service User Information, (DHSSPS 2009).<br />

Trusts need to ensure that in keeping combined personal records due<br />

cognisance is taken <strong>of</strong> Principle 7 <strong>of</strong> <strong>the</strong> Data Protection Act and that all<br />

staff are clear about <strong>the</strong>ir legal requirements concerning <strong>the</strong> retention <strong>of</strong><br />

13 Promoting Partnerships In Care - Inspection <strong>of</strong> Social Care Support Services for Carers <strong>of</strong> Older<br />

People (DHSSPS 2007), which can be accessed at:<br />

http://www.dhsspsni.gov.uk/promoting_partnerships_in_care.pdf<br />

15

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