Residential Care Homes - Presentations - Regulation and Quality ...

11/02/2013
Transport Services-
Policies & Procedures
• The ownership of the vehicle(s); arrangements for purchase and disposal of
the vehicle(s); the terms and conditions of the transport service including
the frequency of calculation of charges payable; and the responsibilities of
those accompanying residents on journeys
• The records to be retained in respect of the administration of the transport
service
• The arrangements for transport services where the Resident chooses to opt
out of the transport service
• The procedure to follow in reviewing the appropriateness of transport
arrangements where the Resident has no next of kin
• The strategy and timescales for reviewing the service on a regular basis
Transport Services-
Banking Arrangements
• Monies to pay for transport services are held in a separate bank account
• Bank accounts(s) containing Residents‟ monies are properly designated
and clearly identify the monies as belonging to Residents and not the
service provider
• Appropriate controls exist around access to bank accounts containing
Residents‟ monies
• Reconciliations of accounts containing Residents‟ monies are carried out
and evidenced at least quarterly
Transport Services - Records
• Written transport agreements for the current service
• Journeys undertaken by Residents
• Calculation of charges to Residents
• Invoices raised for transport charges to Residents (if specified within the
written agreement)
• Relevant bank account information
• Ownership of the vehicle(s)
• Appropriate insurance cover
• Value for money reviews undertaken
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