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New Year Resolutions of a Manager - National HRD Network

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Talent Management<br />

"To put it simply and starkly, if you don't<br />

get the people process right you will never<br />

fulfill the potential <strong>of</strong> your business."<br />

- Larry Bossidy.<br />

In the competitive scenario to attain<br />

competitive advantage in every aspect what<br />

we need is how different we are from our<br />

competitors and what are our core<br />

competencies. In our knowledge based<br />

economy value is the product <strong>of</strong> knowledge<br />

and information. In the new day context<br />

companies cannot generate pr<strong>of</strong>its without<br />

ideas, skills and talent <strong>of</strong> knowledge workers<br />

and companies have to bet on people but<br />

not on technologies certainly not on capital.<br />

To survive in the knowledge based economy<br />

over the long run, organizations must<br />

become focused and be capable <strong>of</strong><br />

managing employees as their most critical<br />

resources hence workers now require more<br />

education and skills than ever before, as<br />

positions have become more knowledge<br />

based and information intensive. And with the<br />

business going global and <strong>of</strong> cutthroat<br />

competition there is a need to develop and<br />

deploy people who can articulate the passion<br />

and vision <strong>of</strong> the organization and make<br />

teams with the energy to perform at much<br />

higher levels. Hence talent plays a vital role.<br />

Definition <strong>of</strong> Talent Management<br />

"The capacity to learn + capacity to think +<br />

capacity to relate + capacity to act<br />

accordingly * values <strong>of</strong> the organization is<br />

called as talent"<br />

"Talent management implies recognizing<br />

person's inherent skills, traits, personality<br />

and <strong>of</strong>fering him a matching job".<br />

While there are no Magic formulae to<br />

manage talent, the trick is to locate it and<br />

encourage it. Talent management is<br />

beneficial to both the organization and the<br />

employees.<br />

Features <strong>of</strong> talent management<br />

l Talent management is <strong>of</strong> identifying,<br />

realizing and guiding untapped potential<br />

in people.<br />

l It means nurturing and developing those<br />

people identified <strong>of</strong> having ability and<br />

potential and it should form part <strong>of</strong> any<br />

organizations recruitment and retention<br />

strategy.<br />

l It involves individual and organizational<br />

development in response to a changing<br />

and complex operating environment. It<br />

includes the creation and maintenance<br />

<strong>of</strong> supportive people oriented<br />

organizational culture.<br />

l Talent Management is a conscious<br />

deliberate approach undertaken to<br />

attract, develop and retain people with<br />

the aptitude and abilities to meet current<br />

and future organizational needs.<br />

Every person has a unique talent that suits<br />

a particular job pr<strong>of</strong>ile any other position will<br />

cause him discomfort. A wrong fit will result<br />

in further hiring, retraining and other wasteful<br />

activities. In order to bring harmony in such<br />

situation the key ingredient is "putting the<br />

right people in the right jobs."<br />

Talent management brings together a<br />

number <strong>of</strong> important human resources and<br />

management initiatives. Organizations that<br />

formally decide to manage their talent<br />

undertake a strategic analysis <strong>of</strong> their<br />

current HR process. Talent management<br />

approach adopted and focused on cocoordinating<br />

and integrating the following.<br />

l Recruitment: ensuring right people are<br />

attracted to the organization.<br />

l Retention: developing and<br />

implementing practices that reward and<br />

supports employees.<br />

l Employee development: ensuring<br />

continuous formal and informal learning<br />

and development.<br />

An important step to be identified in the<br />

organization is the staff or employees that<br />

are critical to the organization. Many<br />

organizations lost a lot <strong>of</strong> "organizations<br />

knowledge" in the downsizing exercises a<br />

few years ago. The impact <strong>of</strong> the loss was<br />

not immediately apparent. However it did not<br />

take long for many companies to realize their<br />

mistake. What more important is to think <strong>of</strong><br />

whether people still seen as an<br />

organizations most valuable assets.<br />

Business leaders are quick to say that, but<br />

when it comes to the real situation they are<br />

not realizing the same consequently they<br />

are worried about retaining them.<br />

For those companies who have the foresight<br />

to take more innovative and imaginative<br />

approaches they will have the opportunity<br />

B. Mathews and B. Saritha<br />

to gain competitive advantage by creating<br />

niche for human resources. For those who<br />

don't, their future competitiveness will<br />

remain even more uncertain.<br />

Now let us discuss in detail some <strong>of</strong> the<br />

important aspects which are needed for<br />

talent management.<br />

Attracting talent:<br />

Attracting qualified talent is the critical first step<br />

in the talent management cycle. The improving<br />

economy, baby boomers, retirement and other<br />

factors are creating keen competition for talent<br />

these days. Hence this step has become more<br />

critical than ever before.<br />

Companies have to attract good talent by<br />

establishing their brand identity. As we know<br />

that we get good customers with a good brand.<br />

In the same way companies must develop their<br />

image in the society by implementing the best<br />

practices in each and every aspect.<br />

Selecting talent:<br />

Once qualitative people are attracted then<br />

it is very important to choose right candidate<br />

for the right job. What companies have to<br />

do is to match the job analysis with human<br />

analysis which gives the real picture <strong>of</strong> role<br />

fitment. This process must be adopted by<br />

every company in order to have high<br />

performance teams which give competitive<br />

advantage.<br />

"Any strategy, no matter how smart is dead<br />

on arrival unless a company bring it to life with<br />

people-THE RIGHT PEOPLE"---- Jack Welch.<br />

Retaining talent:<br />

Most companies today would acknowledge<br />

that their human assets are their most<br />

important asset. But since companies can't<br />

own employees the way they own factories<br />

or product your success or failure hinges<br />

on the quality and duration <strong>of</strong> the relationship<br />

you form with your people.<br />

In present scenario people choose<br />

companies which have congenial<br />

atmosphere and prefer change if they don't<br />

get desirable, as it may hinder the growth and<br />

success <strong>of</strong> the company. Hence retention is<br />

vital than recruitment. Rewards for high<br />

performance employee welfare opportunity<br />

for individual development, employing<br />

personal and pr<strong>of</strong>essional counseling<br />

B.Mathews, Asst. Pr<strong>of</strong> in management, St. Mary's college <strong>of</strong> Engineering and Technology, Hyd. Can be reached at: mailmathews@gmail.com<br />

B.Saritha, IT recruiter, IT Global Services, Hyderabad. Can be reached at: saritha_bis@hotmail.com<br />

| <strong>HRD</strong> <strong>New</strong>s Letter | January 2007, Vol.22, Issue:10 12|

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