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New Year Resolutions of a Manager - National HRD Network

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From<br />

<strong>National</strong> President’s Desk<br />

Non-monetary rewards<br />

Bob Nelson a famous motivational speaker<br />

and author, once said "You get what you<br />

reward."<br />

I couldn't agree more with him. There is<br />

nothing more satisfying than a simple word<br />

<strong>of</strong> praise from your manager. While many<br />

types <strong>of</strong> rewards and recognition have direct<br />

costs associated with them, there are others<br />

which may be less tangible, but still very<br />

effective. These "non-monetary" rewards<br />

include formal and informal<br />

acknowledgement, assignment <strong>of</strong> more<br />

enjoyable job duties, opportunities for<br />

training, and an increased role in decisionmaking.<br />

This article focuses on non-<br />

Editorial<br />

What do we deal with day in and day out, in<br />

our organisations and in our communities,<br />

by and large? With notably exceptional<br />

situations, the list includes: problems,<br />

tiredness, burn-out, anger, depression,<br />

frustration, emotional and physical violence,<br />

competition, adversity, greed…How about<br />

the new year beginning on a positive note?<br />

Behavioral sciences have dealt extensively<br />

with matters as above; maybe rightly so. But,<br />

there is the other side to human life, as in<br />

the list <strong>of</strong> six core virtues stated in the<br />

Character Strengths and Virtues handbook:<br />

1. Wisdom and Knowledge: creativity,<br />

curiosity, open-mindedness, love <strong>of</strong><br />

learning, perspective<br />

2. Courage: bravery, persistence, integrity,<br />

vitality<br />

3. Humanity: love, kindness, social<br />

intelligence<br />

4. Justice: citizenship, fairness, leadership<br />

5. Temperance: forgiveness and mercy,<br />

humility and modesty, prudence, selfregulation<br />

6. Transcendence: appreciation <strong>of</strong> beauty<br />

and excellence, gratitude, hope, humor,<br />

spirituality<br />

(at http://en.wikipedia.org/wiki/<br />

Positive_Psychology. On December 23,<br />

2006)<br />

monetary rewards, and as we will see, these<br />

types <strong>of</strong> rewards can be very meaningful to<br />

employees and so, very motivating for<br />

performance improvement.<br />

To achieve desired goals, reward systems<br />

should be closely aligned to organizational<br />

strategies.<br />

Non-monetary recognition can be very<br />

motivating, helping to build feelings <strong>of</strong><br />

confidence and satisfaction. It can also lead<br />

to increased employee retention<br />

To be really effective, the managers should<br />

get to know different employees' likes and<br />

dislikes. Research indicates that the type<br />

<strong>of</strong> recognition employees appreciate most<br />

is to be recognized by people they work<br />

directly for. The number one choice for<br />

recognition is sincere praise given in a timely<br />

manner with specific examples.<br />

A branch <strong>of</strong> psychology called Positive<br />

Psychology has been making rapid strides<br />

and inroads into studying the conditions and<br />

processes that contribute to the flourishing<br />

or optimal functioning <strong>of</strong> people, groups and<br />

institutions (Gable and Haidt, 2005; abstract;<br />

p.103). A growing number <strong>of</strong> psychologists<br />

are continuously developing theories and<br />

practices that involved human happiness<br />

positivity to the predominantly negativity<br />

engaging the attention <strong>of</strong> scholars and<br />

practitioners.<br />

In their seminal paper that introduced the<br />

special issue <strong>of</strong> American Psychologist<br />

devoted to Positive Psychology, Selgman<br />

and Csikszentmihalyi (2000; p. 10) wrote: If<br />

psychologists wish to improve the human<br />

condition, it is not enough to help those who<br />

suffer. The majority <strong>of</strong> "normal" people also<br />

need examples and advice to reach a richer<br />

and more fulfilling existence. This is why<br />

early investigators…were interested in<br />

exploring spiritual ecstasy, play, creativity,<br />

and peak experiences.<br />

Scolars like William James, Carl Jung, Carl<br />

Rogers, Abraham Maslow, Martin Seligman,<br />

Albert Bandura, Mihali Csikszentmihalyi,<br />

Shelly Gable, Jonathan Haidt, and so on<br />

have been at Positive Psychology for several<br />

years. Gable and Haidt (2005) called for a<br />

movement on Positive Psychology to<br />

develop because the advances in<br />

psychology have come "at the cost <strong>of</strong><br />

understanding what is right with people." (p.<br />

105). They note that "…despite the<br />

Being chosen to work on a task team to<br />

accomplish a company initiative is<br />

motivating because it helps employees gain<br />

new skills and experiences, demonstrates<br />

trust in their abilities, and adds variety to an<br />

individual's work. Individual Development<br />

Plans help identify strong candidates for<br />

developmental opportunities.<br />

Hence, I would advise all to make creative<br />

use <strong>of</strong> personalized non-monetary rewards<br />

reinforces positive behaviors and improves<br />

employee retention and performance. These<br />

types <strong>of</strong> recognition can be inexpensive to<br />

give, but priceless to receive<br />

I wish all the readers and Fellow<br />

pr<strong>of</strong>essionals a Happy and Prosperous<br />

2007.<br />

P. Dwarakanath<br />

philosophical,<br />

historical, and<br />

theoretical<br />

underpinnings<br />

that led to the<br />

c u r r e n t<br />

imbalance in<br />

psychology<br />

[ t o w a r d<br />

negativity], we<br />

believe that there<br />

is little empirical<br />

justification for our predominantly negative<br />

view <strong>of</strong> human nature and the human<br />

condition. (p. 107).<br />

Developments such as appreciative inquiry,<br />

whole system involvement, holism etc. are<br />

directly or indirectly related to what Positive<br />

Psychology has been calling for.<br />

Through this editorial, I strongly urge<br />

students, researchers, teachers, scholars,<br />

practitioners and my fellow HR pr<strong>of</strong>essionals<br />

to join this movement! Being positive does<br />

no harm; in fact it empowers, it elevates, it<br />

engulfs.<br />

References:<br />

Gable, S.L. & Haidt, J. (2005). What (and<br />

Why) Is Positive Psychology? Review <strong>of</strong><br />

General Psychology, 9(2), 103-110.<br />

Seligman, M.E.P & Csikszentmihalyi, M.<br />

(2000). Positive Psychology: An Introduction,<br />

American Psychologist, 55(1), 5-14.<br />

C. Balaji<br />

| <strong>HRD</strong> <strong>New</strong>s Letter | January 2007, Vol.22, Issue:10 5|

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