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New Year Resolutions of a Manager - National HRD Network

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Outstanding Leaders:<br />

The Need <strong>of</strong> the Hour<br />

Your life shouldn't end up with being a leader;<br />

it should begin with it."<br />

Executive Summary:<br />

Emphasis on management has created an<br />

impression that leadership has perhaps no<br />

role to play in industry. Traditional mind<br />

associates leadership with the military and<br />

political models and finds it irrelevant to the<br />

industrial or business world. Nothing can be<br />

far from reality than this notion.<br />

Management, with all its refinements still<br />

remains only a tool and never can be a<br />

substitute for leadership. People, the most<br />

valuable resource <strong>of</strong> any organization, can<br />

only be "led" in to giving <strong>of</strong> their best. They<br />

cannot be managed into such performances.<br />

On the other side <strong>of</strong> the coin, today the<br />

organization needs what they preach.<br />

Whatever the leaders and best ones in<br />

society do, the commoners follow. This is<br />

the kind <strong>of</strong> leadership advocated throughout<br />

in the scriptures. The visionary leader must<br />

also be a missionary, extremely practical,<br />

intensively dynamic and capable <strong>of</strong><br />

translating dreams <strong>of</strong> the organization into<br />

reality. This article is the quintessence <strong>of</strong><br />

leadership and provides an opportunity to<br />

chew the euphoria <strong>of</strong> becoming an effective<br />

leader and unravel one's innate qualities.<br />

Elucidation:<br />

In every human activity a leader is needed<br />

to guide. A head <strong>of</strong> a family is the most<br />

common leader. On the quality <strong>of</strong> the leader,<br />

depends the progress, happiness and<br />

fortunes <strong>of</strong> the family.<br />

In all walks <strong>of</strong> life, be it in the schools,<br />

colleges, factories, in public life, a leader is<br />

a must. If these leaders are good, then they<br />

promote unity, harmony, strength, prosperity<br />

and happiness in society.<br />

* Eminent Contributions:<br />

Several definitions have been put forward<br />

for leadership. In essence, however, these<br />

all agree that leadership is the activity <strong>of</strong><br />

influencing people to strive willingly for group<br />

objectives. There is one more general<br />

agreement that Leaders are not necessarily<br />

born, they can be trained.<br />

Several studies have contributed to the<br />

contemporary knowledge on the<br />

dynamics <strong>of</strong> leadership. More<br />

noteworthy among these have been:<br />

a) Hawthorn studies which concluded that<br />

productivity was more a function <strong>of</strong><br />

attitude <strong>of</strong> workers towards each other<br />

and the attention they received from the<br />

management rather than any facilities<br />

that the management may provide to<br />

improve their working conditions per se.<br />

b) Michigan Studies which identified<br />

leadership styles on the basis <strong>of</strong> leader<br />

orientation i.e. Employee Oriented and<br />

Production Oriented emphasizing the<br />

need for balancing the two to obtain<br />

optimum results.<br />

Each <strong>of</strong> these studies has made useful<br />

contribution to the understanding <strong>of</strong> the<br />

phenomenon <strong>of</strong> Leadership. It is however<br />

no exaggeration to suggest that the<br />

phenomenon remains less than fully<br />

understood even till date.<br />

And right now, we hope readers would agree<br />

with us that the success or failure <strong>of</strong> any<br />

organization, company or institution, interalia,<br />

depends on the kind <strong>of</strong> a leader it has.<br />

* Emergence <strong>of</strong> Authority:<br />

The authority base <strong>of</strong> a Leader varies<br />

both on account <strong>of</strong> personal and<br />

organizational factors. Basically there<br />

are three different sources <strong>of</strong> authority:<br />

(a) Traditional Authority i.e. the authority<br />

born out <strong>of</strong> one's position in the<br />

organization. It is also known as<br />

legitimate power.<br />

(b) Authority born out <strong>of</strong> functional or<br />

technical expertise such as that <strong>of</strong> a<br />

specialist or an authority on the subject.<br />

It is also called expert power.<br />

(c) Authority derived out <strong>of</strong> skill in managing<br />

people including those pr<strong>of</strong>essionally<br />

more qualified than oneself. This is the<br />

true Leadership Authority.<br />

* Effigy <strong>of</strong> a Leader:<br />

Having accepted that leadership qualities<br />

and abilities can be developed through<br />

diligence, it is necessary to provide a<br />

practical guide to leadership development<br />

processes. Before this, it is necessary for<br />

the potential leader to identify his source <strong>of</strong><br />

authority and then deliberately proceed to<br />

acquire the skills and develop the attributes,<br />

which will fit him for the leadership role,<br />

which he or she aspires. Those who draw<br />

L.K.Jena is faculty at HAL Management Academy, Bangalore. e-mail : lkjena@incindia.org;lalatendu_j@rediffmail.com<br />

L.K.Jena<br />

their authority from pr<strong>of</strong>essional expertise<br />

in their sphere <strong>of</strong> activity, if they persist with<br />

the preoccupation <strong>of</strong> technical excellence<br />

and are not prepared to delegate can at best<br />

and up as highly pr<strong>of</strong>icient managers.<br />

Leadership skills come out <strong>of</strong> his functional<br />

mobility and the ability to hire and utilize man<br />

more able than oneself in order to create<br />

and channelise energy, which after all is the<br />

purpose <strong>of</strong> all leadership.<br />

It is necessary for potential leaders to<br />

develop characteristics <strong>of</strong> behaviour which<br />

are valued most by subordinates. These<br />

include ability to listen, show consideration,<br />

display trustworthiness and constancy as<br />

well as predictability <strong>of</strong> behaviour, tolerance<br />

and inter-personal skills including ability to<br />

communicate effectively.<br />

Leadership bestows authority and brings in<br />

its wake responsibility. A good leader<br />

ensures success by fulfilling his<br />

responsibility fully. "Captain's Innings" is not<br />

unfamiliar to the cricket loving Indian people.<br />

In the business and Industrial environment,<br />

a leader must ensure that:<br />

l Objectives exist and are clear<br />

l Organizational structure is sound and<br />

well understood<br />

l Executive responsibility is backed by<br />

authority<br />

l Conformity is discouraged<br />

l Innovation is promoted<br />

l Information flows freely in the<br />

organization<br />

l Happiness is promoted<br />

l Restrictions minimized<br />

l Praise dispensed where deserved<br />

* Enlighten others….Must be an<br />

unending Journey:<br />

<strong>Manager</strong>s in business both big and small<br />

spend between 60 to 90% <strong>of</strong> their time<br />

dealing with people. Management <strong>of</strong> people<br />

must therefore be their primary concern if<br />

they wish to use this most valuable and<br />

productive resource placed at their disposal,<br />

to its full potential. Leaders must identify their<br />

own behaviour patterns, value judgments and<br />

utilize their identified strengths to weld their<br />

work force into winning teams. They must<br />

create energy through motivation and then<br />

direct it through leadership to produce<br />

excellence in all their endeavors. u H<br />

| <strong>HRD</strong> <strong>New</strong>s Letter | January 2007, Vol.22, Issue:10 27|

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