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Boxoffice-September.1989

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COMPUTERS IN EXHIBITION<br />

Di/An Controls,<br />

individual theatres to a home office.<br />

Most circuits, however, prefer to retain<br />

Inc.<br />

considerable local control.<br />

The Concession /Master is controlled<br />

The Movie/Master and Concession/ by the central computer in the manager's<br />

Master systems have both been upgraded<br />

office. From there the manager<br />

by Di/An Controls of Boston determines the function of each key on<br />

since their last appearance in these the small concession terminals. The<br />

concession staff punches a terminal<br />

pages. The Movie /Master still issues<br />

tickets at a rate of one a second. Two button indicating a particular item. The<br />

cashiers are unnecessary unless the computer then rings up the correct<br />

boxoffice area becomes congested. Because<br />

price. Recent upgrades include an adap-<br />

the relevant information is tation for commissary-style vending, a<br />

printed on identical ticket stock, rather<br />

than different color-coded tickets for<br />

each movie and price, all tickets can be<br />

sold from one window, regardless of<br />

how many movies are playing. Several<br />

upgrades have been integrated into the<br />

Movie /Master since its last incarnation,<br />

such as an improved ticket-inking system,<br />

more user-friendly software, and a<br />

redesign of the terminal keypads.<br />

novelty sales package, and capacity for<br />

perpetual inventories. Like the Movie/<br />

Master, the Concession/Master can also<br />

be monitored from a home office computer.<br />

Expansion can be accommodated by<br />

simply adding boxoffice and concession<br />

terminals, up to a point. But because the<br />

communication is performed over telephone<br />

lines, it takes time for the home<br />

office computer to dial up the local<br />

theatre computers and take in their<br />

data. Even with automatic dialing systems<br />

that work through the night, circuits<br />

with more than 200 theatres can<br />

find the information transfer impossible.<br />

At that point, the home office must<br />

communicate over parallel dialing systems.<br />

Contact Di/An Controls at 16 Jonathan<br />

Dr., Brockton, MA 02401; 508-559-<br />

8000; FAX: 508-559-8658.<br />

monthly printouts necessaiA' for the<br />

posting of all journals and/or ledgers.<br />

The report can be printed for analysis<br />

purposes at any time during the<br />

month.<br />

The theatre operations program can<br />

meet the needs of a single-screen complex<br />

or a circuit of any size, according to<br />

M.I.S. Associates president Jerome<br />

Ginsberg. It can make use of Service<br />

Bureaus (a co-op computer), a minicomputer,<br />

or a mainframe 'The programs<br />

have been written for Datapoint<br />

equipment but can readily be rewritten<br />

for any hardware configuration.<br />

"I don't believe in having a computer<br />

in the theatre," says Ginsberg, "because<br />

it makes it too easy for people to get at<br />

it. There's tremendous cash flow in the<br />

theatre business. My system can operate<br />

from a main office far from those<br />

who could meddle."<br />

Ginsberg's software system and<br />

equipment, four years in development,<br />

are designed to monitor sales and inventory<br />

at both the boxoffice and the concession<br />

stand. The system's tamper-free<br />

hardware components are compatible<br />

with existing ticket dispensers and cash<br />

registers, though neither is necessary to<br />

the system's operation.<br />

Contact Management Information<br />

Services at 18040 Sherman Way #320,<br />

Reseda, CA 91335-4631; 818-342-8259;<br />

FAX: 818-342-7362.<br />

Although each of the boxoffice terminals<br />

in the Di/An system has its own<br />

internal memon', it is actually controlled<br />

from the manager's office. From<br />

there the manager can program the<br />

boxoffice computer up to a year in<br />

advance, with such data as future movies,<br />

future schedules and future prices.<br />

Depending on which system the manager<br />

has, he can call up a screen that<br />

updates itself every time he consults it,<br />

or every 10 seconds, automatically.<br />

.Such a closely monitored system augments<br />

security.<br />

In larger situations, the manager can<br />

also be monitored by an extension that's<br />

installed in a circuit's home office. Before<br />

the manager opens the boxoffice,<br />

he can make changes and corrections in<br />

his boxoffice. But once he starts selling,<br />

he can't make changes until he goes<br />

through a procedure authorizing them.<br />

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