Boxoffice-September.1989
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COMPUTERS IN EXHIBITION<br />
Di/An Controls,<br />
individual theatres to a home office.<br />
Most circuits, however, prefer to retain<br />
Inc.<br />
considerable local control.<br />
The Concession /Master is controlled<br />
The Movie/Master and Concession/ by the central computer in the manager's<br />
Master systems have both been upgraded<br />
office. From there the manager<br />
by Di/An Controls of Boston determines the function of each key on<br />
since their last appearance in these the small concession terminals. The<br />
concession staff punches a terminal<br />
pages. The Movie /Master still issues<br />
tickets at a rate of one a second. Two button indicating a particular item. The<br />
cashiers are unnecessary unless the computer then rings up the correct<br />
boxoffice area becomes congested. Because<br />
price. Recent upgrades include an adap-<br />
the relevant information is tation for commissary-style vending, a<br />
printed on identical ticket stock, rather<br />
than different color-coded tickets for<br />
each movie and price, all tickets can be<br />
sold from one window, regardless of<br />
how many movies are playing. Several<br />
upgrades have been integrated into the<br />
Movie /Master since its last incarnation,<br />
such as an improved ticket-inking system,<br />
more user-friendly software, and a<br />
redesign of the terminal keypads.<br />
novelty sales package, and capacity for<br />
perpetual inventories. Like the Movie/<br />
Master, the Concession/Master can also<br />
be monitored from a home office computer.<br />
Expansion can be accommodated by<br />
simply adding boxoffice and concession<br />
terminals, up to a point. But because the<br />
communication is performed over telephone<br />
lines, it takes time for the home<br />
office computer to dial up the local<br />
theatre computers and take in their<br />
data. Even with automatic dialing systems<br />
that work through the night, circuits<br />
with more than 200 theatres can<br />
find the information transfer impossible.<br />
At that point, the home office must<br />
communicate over parallel dialing systems.<br />
Contact Di/An Controls at 16 Jonathan<br />
Dr., Brockton, MA 02401; 508-559-<br />
8000; FAX: 508-559-8658.<br />
monthly printouts necessaiA' for the<br />
posting of all journals and/or ledgers.<br />
The report can be printed for analysis<br />
purposes at any time during the<br />
month.<br />
The theatre operations program can<br />
meet the needs of a single-screen complex<br />
or a circuit of any size, according to<br />
M.I.S. Associates president Jerome<br />
Ginsberg. It can make use of Service<br />
Bureaus (a co-op computer), a minicomputer,<br />
or a mainframe 'The programs<br />
have been written for Datapoint<br />
equipment but can readily be rewritten<br />
for any hardware configuration.<br />
"I don't believe in having a computer<br />
in the theatre," says Ginsberg, "because<br />
it makes it too easy for people to get at<br />
it. There's tremendous cash flow in the<br />
theatre business. My system can operate<br />
from a main office far from those<br />
who could meddle."<br />
Ginsberg's software system and<br />
equipment, four years in development,<br />
are designed to monitor sales and inventory<br />
at both the boxoffice and the concession<br />
stand. The system's tamper-free<br />
hardware components are compatible<br />
with existing ticket dispensers and cash<br />
registers, though neither is necessary to<br />
the system's operation.<br />
Contact Management Information<br />
Services at 18040 Sherman Way #320,<br />
Reseda, CA 91335-4631; 818-342-8259;<br />
FAX: 818-342-7362.<br />
Although each of the boxoffice terminals<br />
in the Di/An system has its own<br />
internal memon', it is actually controlled<br />
from the manager's office. From<br />
there the manager can program the<br />
boxoffice computer up to a year in<br />
advance, with such data as future movies,<br />
future schedules and future prices.<br />
Depending on which system the manager<br />
has, he can call up a screen that<br />
updates itself every time he consults it,<br />
or every 10 seconds, automatically.<br />
.Such a closely monitored system augments<br />
security.<br />
In larger situations, the manager can<br />
also be monitored by an extension that's<br />
installed in a circuit's home office. Before<br />
the manager opens the boxoffice,<br />
he can make changes and corrections in<br />
his boxoffice. But once he starts selling,<br />
he can't make changes until he goes<br />
through a procedure authorizing them.<br />
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