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NATIONAL STATISTICS OFFICE 2001 ANNUAL REPORT

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Department<br />

Accomplishments<br />

Avenue was open from 7:00 am to 5:00 pm. At the<br />

releasing area at EDSA, NSO adopted a policy of<br />

“servicing the clients until the last person is served”.<br />

The NSO Archive<br />

As the central repository of all civil registry<br />

documents, the NSO to date has a total of<br />

approximately 120 million documents and is<br />

increasing, on the average, by 3 million documents<br />

annually.<br />

For <strong>2001</strong>, a total of 6,695,798 documents<br />

representing vital events were submitted through the<br />

provincial statistics offices by the local civil registry<br />

offices have been added to the archive. There were<br />

1.859 million documents microfilmed and 10.338<br />

million documents were scanned, indexed and<br />

loaded into the computerized database.<br />

The NSO’s commitment in the preservation<br />

and safekeeping of documents paved the way for<br />

reconstructing vital records for the benefit of<br />

different civil registry offices nationwide. However,<br />

for <strong>2001</strong>, the NSO temporarily suspended accepting<br />

requests for reconstruction of vital records.<br />

Solutions<br />

Despite its extremely limited resources, the<br />

NSO took on the challenge of providing better public<br />

service. The following were the management’s<br />

responses to the situation:<br />

Civil Registry System-Information<br />

Technology Project (CRS-ITP)<br />

This is the civil registry computerization<br />

project, in cooperation with Unisys Philippines, Inc.,<br />

launched in April 2000 under a Build-Operate-<br />

Transfer (BOT) scheme, primarily aimed at providing<br />

a more efficient storage and retrieval system and a<br />

“while-you-wait” service in various service points (or<br />

outlets) nationwide. The broad scope of work of<br />

Unisys includes the supply of IT equipment,<br />

development of application systems, scanning and<br />

indexing of the documents, database maintenance,<br />

site preparation, system integration as well as the<br />

information campaign, while NSO provides the<br />

frontline personnel during the actual operations.<br />

Project cooperation period between NSO and<br />

Unisys will last for 12 years. The first seven years are<br />

devoted to development and the last five years will be<br />

purely for operations. The development stage is<br />

divided into four phases with specific deliverables in<br />

each phase. Phase 1 covers the development of the<br />

various application systems, the setting up of the<br />

Central Facility and five Metro Manila outlets, and the<br />

conversion of the first batch of documents (around 55<br />

M). Phase 2, which is targeted for year 2002, will set<br />

up more service outlets to be located in the regional<br />

centers plus the continuing conversion of the second<br />

batch of documents. The third phase, scheduled for<br />

year 2003, will bring the service much closer to the<br />

citizenry by setting up outlets in the NSO provincial<br />

offices and continuing conversion of documents.<br />

Finally, the fourth phase will be devoted to conversion<br />

of the remaining documents and assessment of the<br />

system for possible upgrade.<br />

For <strong>2001</strong>, the first phase was completed with<br />

the following major accomplishments:<br />

a. Application Systems Development. All the major<br />

systems required for the outlets operations have<br />

been developed, tested, and implemented.<br />

b. Conversion of Documents. The scanning and<br />

indexing of the birth documents for loading into<br />

the database ran full-blast. The scanned<br />

documents reached the 52 million mark but the<br />

creation of index and its quality assurance<br />

experienced lower production rates than<br />

expected. The quality of the documents had been<br />

the primary deterrent to the acceleration of the<br />

indexing process. At the end of <strong>2001</strong> there were<br />

about 14 million of the 120 million documents<br />

loaded in production or in the computerized<br />

<strong>2001</strong> NSO Annual Report 19

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