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St Paul's handbook Essential information - St Paul's Collegiate School

St Paul's handbook Essential information - St Paul's Collegiate School

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normal <strong>School</strong> hours (8.10 am to 3.30 pm) must<br />

sign the Gate Book located in the <strong>School</strong> Office.<br />

Infringements of these rules may mean<br />

suspension or cancellation of a student’s <strong>School</strong><br />

Driving Permit.<br />

Cyclists<br />

1. Road Code Rules must be observed.<br />

2. Bicycles are not to be ridden (they must be<br />

pushed) in the central <strong>School</strong> area.<br />

3. Helmets must always be worn by students<br />

riding bicycles.<br />

4. Cycles may not be ridden on the sports fields.<br />

5. <strong>St</strong>udents may enter and leave the <strong>School</strong><br />

grounds on a bicycle via the following<br />

entrances, but must dismount as indicated:<br />

Casper <strong>St</strong>reet – dismount at gate.<br />

6. Cyclists are required to own a reflective vest,<br />

which is to be worn after sunset if travelling to<br />

and from the <strong>School</strong>.<br />

7. Pedestrians – must give way to vehicular traffic.<br />

CONCERNS AND<br />

COMPLAINTS<br />

Should parents or guardians have any general<br />

concerns about a student’s academic progress,<br />

sports participation or physical and social<br />

wellbeing within the <strong>School</strong>, these should be<br />

directed through the student’s Housemaster in<br />

the first instance. The Housemaster may consult<br />

with the following people for assistance:<br />

Curriculum (Academic) matters –<br />

Assistant Headmaster<br />

Co-curricular (Sport or Cultural) matters –<br />

Director of Extra-Curricular Activities (DECA)<br />

Pastoral Care (Physical and Social Well Being) –<br />

Deputy Housemaster and <strong>School</strong> Counsellor<br />

Any member of the school community who has<br />

a serious concern (such as, but not limited to,<br />

continued bullying, or immediate risk, or where<br />

a concern has not been resolved in the first<br />

instance, may lay a complaint.<br />

In order to facilitate investigation, a complaint<br />

must be made in writing as soon as possible<br />

after the event to which the complaint refers.<br />

All complaints will be treated seriously, dealt with<br />

promptly and responded to appropriately.<br />

A complaint involving a student should be<br />

directed to the student’s Housemaster in the<br />

first instance. The Housemaster will deal with<br />

the complaint as soon as is practicable; serious<br />

matters where a student may be at risk will be<br />

responded to without delay. If the Housemaster<br />

feels it is necessary he will refer the matter to<br />

the Deputy Headmaster in the case of pastoral<br />

issues, the Assistant Headmaster in the case of<br />

curriculum issues and the Director of Extra-<br />

Curricular Activities in the case of co-curricular<br />

issues.<br />

A complaint involving a member of staff should<br />

be directed to the Headmaster. The Headmaster<br />

will deal with the complaint as soon as is<br />

practicable.<br />

Due to the complex nature of some issues<br />

and the need to undertake a full and balanced<br />

investigation, it is not always possible to resolve<br />

matters immediately.<br />

Where you feel a complaint has not been dealt<br />

with adequately, or after formal investigation<br />

your concern remains, please contact the<br />

Headmaster in the case of a complaint involving<br />

a student, and the Chairman of the Board in the<br />

case of a complaint against a member of staff.<br />

The <strong>St</strong> Paul’s Complaints Process is contained in<br />

Appendix 4 of this Handbook.<br />

<strong>St</strong> Paul’s <strong>Collegiate</strong> <strong>School</strong> Handbook 47<br />

STATE IN FIDE

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