city of st. petersburg proposed operating budget & capital ...

Revenue Sources
City <strong>of</strong> St. Petersburg, Florida - FY 2012 Proposed Fiscal Plan
FY 2009
Actual
FY 2010
Actual
FY 2011
Adopted
FY 2011
Amended
FY 2011
Estimated
FY 2012
Proposed
FY 2012
Change
Billing & Collections (341,309) (5,764) 98,064 71,667 (440,333) 57,860 (41.00%)
Parking Revenue (1,266,213) (1,233,532) (1,037,393) (1,037,579) (1,415,970) (1,812,105) 74.68%
General Fund 0 0 0 200 0 0 0.00%
School Crossing Guard Trust (399,302) (387,808) (300,000) (300,000) (300,000) (300,000) 0.00%
Total Revenue 10,080,975 10,032,011 10,265,671 10,239,288 9,758,191 9,472,204 (7.73%)
Position Summary
FY 2009
Actual
FY 2010
Actual
FY 2011
Adopted
FY 2012
Proposed
FY 2012
Change
Utility Accounts Program 92.00 92.00 91.00 90.00 (1.10%)
Parking Enforcement Program 14.00 15.00 15.00 15.00 0.00%
Total Full-Time FTE 106.00 107.00 106.00 105.00 (0.94%)
Utility Accounts Program 0.50 0.50 0.50 0.50 0.00%
Total Part-Time FTE 0.50 0.50 0.50 0.50 0.00%
Total FTE 106.50 107.50 106.50 105.50 (0.94%)
- In FY12 the Billing and Collections Department's budget decreased 8.41% due to a Special Assessment Supervisor was eliminated ($72,616).
Also for FY12, the credit card settlement expense increased ($97,000).
- The Billing and Collections base budget also decreased from FY11 due to the change in the way the ICS charges were allocated.
- The Parking Enforcement Program's budget will decrease 1.93% due to changes in the following services and commodities - contract
employees, other special services - external, and r/m other equipment maintenance.
- Revenue changes include the following: increase parking meter rates from $0.75 to $1.00 per hour, increase the price <strong>of</strong> parking tickets by
$5.00 for red zone parking tickets and add additional parking meters in the downtown area.
The Billing & Collections Department's first two performance measure address the Mayor's goal <strong>of</strong> Service while the last performance measure
is linked to the goals <strong>of</strong> Sustainability and Small Business.
Objective and Performance Measure
Unit Of
Measure
FY 2009
Actual
FY 2010
Actual
FY 2011
Target
FY2011
Estimate
FY 2012
Proposed
Improving City Operations
To minimize customer wait time and assist customers with utility issues
Customer Service Call Center - Daily Delay Time seconds 62 69 90 75 90
Customer Service Call Center-Abandoned Calls (Hang ups) % 2.50 2.72 10.00 2.7 10
Improving City Operations
To reduce the number <strong>of</strong> uncollectible accounts and keep utility rates as low as possible.
Percent Utility Account Write-Offs % 0.35 0.35 0.50 0.35 0.5
Promoting Economic Opportunity
To coordinate and collect all revenue for the City.
Businesses, Number Paying Tax # 15,768 15,054 16,000 15,000 15,000
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