Administrative Professional & Managerial – Grade 10 GUIDANCE ...

WORK ENVIRONMENT
Covers the impact the working environment has on you and your ability to respond to and
control the environment safely. This may include such things as the temperature, noise or fumes,
the work position and working in an outdoor environment.
REQUIREMENT: The role holder will generally work in a stable environment, eg an office.
There are three possible levels that the role holder may become involved in:
POSSIBLE A): The role holder may have some (this will be important, but not predominant)
responsibility for dealing with stressful and difficult situations, eg, dealing with people
displaying hostile or aggressive behaviour. Or may have responsibility for managing the impact
of the environment on the work or safety of other people where normally the degree of risk or
level of hazard is obvious.
POSSIBLE B): The role holder may have some (this will be important, but not predominant)
responsibility for safety in a physical area that is potentially hazardous. This will involve
making judgements about the hazards inherent and the safety of those working in the
environment. The role holder will be expected to intervene to restructure the work or require
others to take precautions and to assess the potential degree of risk in the situation and take
action in anticipation of that risk.
REQUIREMENT ACC 19
POSSIBLE A) ABC +4
POSSIBLE B) ACB +11
POSSIBLE C) (Possible A plus Possible B) ABB +16
11