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Draft Annual Plan 2013/14 (10Mb PDF) - Taupo District Council

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groups of activities // community facilities<br />

Performance measures<br />

What we want to know<br />

Performance measures and targets<br />

Library<br />

The number of members who<br />

have used their card in the<br />

last year is increasing each<br />

year.<br />

This is a new measure following the introduction of a <strong>District</strong>-wide library management system. We will report the<br />

actual numbers for the first three years of this LTP.<br />

89% of the <strong>District</strong> are satisfied with the range and variety of the collection<br />

<strong>District</strong> Residents Visitors Peer group <strong>Council</strong>s<br />

2012 68% 78% 89% Not asked<br />

<strong>District</strong> satisfaction<br />

72% of the <strong>District</strong> are satisfied with the library services<br />

<strong>District</strong> Residents Users Peer group <strong>Council</strong>s<br />

2012<br />

68%<br />

79%<br />

89%<br />

87%<br />

2009<br />

72%<br />

82%<br />

97%<br />

89%<br />

2006<br />

73%<br />

82%<br />

92%<br />

91%<br />

Great Lake Centre and community halls<br />

The next Satisfaction Survey is scheduled for 2015<br />

Our halls are well used and<br />

people who use them are<br />

satisfied with them.<br />

GLC<br />

used 75% of the year<br />

Community halls used 20% of the year<br />

75% of the <strong>District</strong> is satisfied with the Great Lake Centre<br />

<strong>District</strong> Residents Users<br />

2012<br />

81%<br />

87%<br />

95%<br />

2009<br />

74%<br />

78%<br />

94%<br />

2006<br />

73%<br />

78%<br />

88%<br />

75% of users and visitors are satisfied with our community halls<br />

<strong>District</strong> Residents Users Peer group <strong>Council</strong>s<br />

2012<br />

49%<br />

54%<br />

89%<br />

68%<br />

2009<br />

34%<br />

37%<br />

78%<br />

71%<br />

The next Satisfaction Survey is scheduled for 2015<br />

Museum and Art Gallery<br />

Increasing numbers of<br />

residents and visitors come to<br />

our museum and are pleased<br />

with the exhibitions.<br />

Visitor targets Residents All visitors<br />

<strong>District</strong> satisfaction target 55%<br />

6950 27,675<br />

<strong>District</strong> Residents Visitors Peer group <strong>Council</strong>s<br />

2012<br />

56%<br />

65%<br />

94%<br />

63%<br />

2009<br />

50%<br />

59%<br />

93%<br />

67%<br />

2006<br />

51%<br />

58%<br />

89%<br />

62%<br />

The next Satisfaction Survey is scheduled for 2015.<br />

our neighbourhood, our future 35

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