D F C S - Department of Human Services

COURSE DESCRIPTIONS
FIELD LEADERSHIP AND LEARNING DEVELOPMENT
OCP 401 and SP 1500
Supervisor Tools of the Trade Training Class
This classroom training provides new DFCS supervisors with the basic knowledge, skills and
attitudes necessary to supervise case managers in the delivery of social services to
families and children. It consists of six days of instructor led classroom training and
assignments. Topics taught in the classroom include making the transition from worker to
supervisor, communicating, coaching, planning and managing unit work, building better
relationships, using data and team building.
Supervisor Tools of the Trade Field Practice
This 15-day field practice occurs after classroom training, is provided by an E mentor, and
reinforces concepts taught in the classroom training. Topics include transition,
knowledge of community and office, administrative responsibilities, performance
management, roles of a supervisor, time management, unit meetings, unit expectations,
program policy, legal, budget, Data, productivity files, conferences, case reviews, CFSR
and QA, and training.
Supervisor Tools of the Trade On-line
This training is designed to provide supervisors with the necessary background on
legislation, funding sources, programs accountability measures and principles that affect
and influence the work of a Social Services Supervisor for Georgia DFCS.
This course will cover main topics that support supervisory work: Adoption and Safe
Families Act; Child and Family Services Review; Family Centered Practice and Funding
Sources.
A series of learning points is introduced during each module to assist supervisors in
understanding the material as it relates to their daily work.
At the conclusion of each module, the supervisor is directed to a case scenario and a
series of questions to test their knowledge of the material presented.
An online instructor is assigned to the supervisor participant to further enhance learning in
each of the subject areas.
New County Director Training
This is an instructor led course that consists of five sessions of classroom work focusing on
the information New County Directors need to be successful managers and leaders:
Lead to Achieve (3 Days);Role of County Director(2 Days); Budgets and Fiscal
Management (2 Days); Program and Workload Management (Under Construction);
Working Effectively with Staff- (3 days). All courses are designed in assisting the county
director to lead using best practices.
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