Military Bus Agreement

IV-19. Delay Reports.
a. A written report will be submitted by the Carrier on all SDDC arranged movements
delayed 20 minutes or more from the scheduled departure/arrival time contained in the
Rate and Service Proposal. The report will be submitted within 24 hours of the delay, or
on the first working day following the delay. Reports should be addressed to:
SDDC
Attn: SDPP-IP
200 Stovall Street
Alexandria, VA 22332-5000
b. If the report cannot be provided on time, the Carrier will notify SDDC,
SDPP-IP at 703-428-3275 to request an extension. The reason for late submission and the
date/time of the report will be provided.
c. The delay report will contain the following information:
1. Delay at origin or en route point: provide actual departure time and place.
2. Delay at destination: provide actual arrival time and place. On locally arranged
movements a report will also be furnished to the TO in accordance with his or her
instructions.
3. Reason for the delay.
4. Corrective actions taken.
5. Other pertinent information necessary to fully explain the circumstances of the delay.
c. On locally arranged movements, a report will be furnished to the TO in accordance with
his or her instructions.
IV-20. Substitute Service.
a. Requirement for Substitute Service. When the Carrier is unable to perform in accordance
with the scheduled departure time at any location, for any reason other than an
uncontrollable delay, the Carrier will provide substitute transportation at its own expense
for continued transportation to the destination. Substitute service will ONLY be from the
carrier’s own resources or from another bus carrier holding a currently approved
agreement with SDDC.
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