businesses - Stoke-on-Trent City Council

22 Our City MARCH 2012
WE conduct our ‘Feeling the
Difference’ survey twice a year
to get your feedback on local
policing and other services. Many
hundreds of people have already
been surveyed in your area.
Below are the top three things
Feeling the Difference
Dealing with what matters to you in <strong>Stoke</strong>-on-Trent
that you tell us through ‘Feeling the
Difference’ would reassure you that
we are dealing with what matters in
your area.
We have also included some
examples of what we have been
doing so far.
I hope you find this information
useful. I would like to thank you for
taking part in ‘Feeling the
Difference’.
Your feedback will help us in our
work to keep our communities safe
and reassured.
Chief Superintendent
Bernie O’Reilly
Telephone number:101
bernard.o’reilly@staffordshire.pnn.police.uk
Your
Local Police
Commanders
and Police
Authority
Members:
Superintendent
Laurie Whitby-Smith
Tel: 101
Email:
laurence.whitby_smith@
staffordshire.pnn.police.uk
SOT North SOT Central SOT South
Chief Inspector
Adrian Roberts
Tel: 101
Email:
adrian.roberts@staffor
dshire.pnn.police.uk
Chief Inspector
Jeff Moore
Tel: 101
Email:
jr.moore@staffordshire
.pnn.police.uk
Chief Inspector
Peter Hall
Tel: 101
Email:
peter.hall846@staffords
hire.pnn.police.uk
You said, we did...
These are the top three things you want us to
focus on, and what we’re doing about them.
You’ve told us you want us to:
UNDERSTAND WHAT MATTERS TO
YOUR COMMUNITY
● We have engaged 2,506 citizens in your area
in one-to-one discussions about what matters
to them.
● We have held 785 public meetings in
<strong>Stoke</strong>-on-Trent to seek your views.
● Since June 2010, we have involved 1,000
people in your area in our ‘Feeling the
Difference’ survey.
DEAL WITH MINOR CRIME
● We have achieved a 18.8% (2,720 reports)
reduction in anti-social behaviour compared with
the same period last year
● We have achieved a reduction in overall crime
of 5% (1,180 crimes) in <strong>Stoke</strong>-on-Trent compared
with the same period last year
● We have achieved overall service satisfaction
rates of 89.9% for victims of crime, and 87.3%
for victims of anti-social behaviour.
BE THERE WHEN YOU NEED US
● We have attended 89% of incidents requiring an
immediate response in your area within our
target time of 15 minutes in urban areas and 20
minutes in rural areas.
* Figures are for 1 February 2011 to 31 January 2012
inclusive, unless otherwise stated.
Joy
Garner
Police Authority
Member for
<strong>Stoke</strong>-on-Trent
North
Tel: 01782
768846
Hifsa
Haroon-
Iqbal
Police Authority
Member for <strong>Stoke</strong>on-Trent
Central
Tel: 01785
663424
Putting you at the
heart of what we do
FEEDBACK from members of the
public about how we’re doing is
vital to help us keep our
communities safe and reassured –
which is why we’d like to invite
you to join our Citizens’ Panel
and/or one of our associated panels
for specific community groups (see
our website for more details on
these).
By giving us your valuable time
and completing several short
questionnaires in a year, you could
help to shape how your
neighbourhood is policed.
YOU can now receive frequent
updates about policing in your
community, and in Staffordshire as a
whole, through social networking
sites Twitter and Facebook.
As well as getting updates about
police events and initiatives, you can
comment and leave feedback on a
discussion board. Simply:
• follow us on Twitter@
StaffsPolice
Peter
Vigurs
Police Authority
Member for
<strong>Stoke</strong>-on-Trent
South
Tel: 01782
658716
In return we’ll keep you updated
with personal newsletters, detailing
how we’ve responded to what
you’ve told us, and keep you
informed about major
developments throughout the year.
To join, visit our website at
www.staffordshire.police.
uk/information_zone/citizen/
or contact Natalie Wilford, Citizens’
Panel Co-ordinator, via the contact
options below:
Tel: 01785 232284.
Email: natalie.wilford@
staffordshire.pnn.police.uk
• become a fan on Facebook
As well as our main Facebook and
Twitter sites, you can view our local
pages, which allow beat officers and
PCSOs to provide information
relevant to specific neighbourhoods
or groups.
You can also visit our YouTube
site, at www.youtube.com/
staffordshirepolice, where you can
see videos about force campaigns
Peter
Hayward
Police Authority
Member for
<strong>Stoke</strong>-on-Trent
South
Tel: 01782
644052
USEFUL
CONTACTS:
POLICING MATTERS:
CrimeStoppers (call anonymously)
0800 555 111
CrimeStoppers is an independent charity
Neighbourhood Watch
Stephen Morris:
01782 233838
CONTACT YOUR COUNCIL:
<strong>Stoke</strong>-on-Trent City Council
01782 234234
Parking problems
01782 232091
Environmental, refuse, recycling
01782 234000
Follow us on Twitter and be a fan on Facebook
and operations – the site already has
35 videos on subjects including road
safety, tackling drugs and domestic
violence.
REMEMBER: The force’s social
networking sites should NOT be
used to report an emergency,
details of a crime or any other
urgent matter. They are not
monitored 24-hours-a-day.
Always dial 999 in an emergency.
Are we dealing what matters to you? Please visit
www.staffordshire.police.uk/whatmatters
to tell us what matters to you.