City of Stoke-on-Trent Local Transport Plan 3 Focus Groups

Transportation <strong>Stoke</strong> on Trent <strong>City</strong> Council January 2011<strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent LocalTransport Plan 3Focus Groups

Prepared by: ...... Checked by: ..........................Sonya CourtneyFiona LeverGraduate ConsultantAssociate DirectorApproved by: ...............Fiona LeverAssociate Director<strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent LocalTransport Plan 3Focus GroupsRev No Comments Checked by Approved Dateby1 FL FL 13/01/112 FL FL 24/02/11Beaufort House, 94/96 Newhall Street, Birmingham, B3 1PBTelephone: 0121 262 1900 Website: http://www.aecom.comJob No 60140243 M025.100 Reference Date CreatedThis document has been prepared by AECOM Limited for the sole use <strong>of</strong> our client (the “Client”) and in accordance withgenerally accepted consultancy principles, the budget for fees and the terms <strong>of</strong> reference agreed between AECOM Limited andthe Client. Any information provided by third parties and referred to herein has not been checked or verified by AECOM Limited,unless otherwise expressly stated in the document. No third party may rely upon this document without the prior and expresswritten agreement <strong>of</strong> AECOM Limited.f:\tem\project\traffic - stoke - highways and civils enginering framework\m025 ltp3 focus groups\report\stoke ltp3 focus group final report.doc

Table <strong>of</strong> Contents1 Introduction .......................................................................................................................................................................01.1 Overview................................................................................................................................................................01.2 Report Format .......................................................................................................................................................02 Methodology......................................................................................................................................................................02.1 Overview................................................................................................................................................................02.2 Demographic Pr<strong>of</strong>ile <strong>of</strong> Respondents ....................................................................................................................02.3 Recruitment ...........................................................................................................................................................02.4 Conducting the Groups..........................................................................................................................................02.5 Reporting ...............................................................................................................................................................03 Group Findings .................................................................................................................................................................03.1 Warm Up (Local Travel).........................................................................................................................................03.2 Local Transport Plan 3...........................................................................................................................................03.3 LTP3 Goals............................................................................................................................................................03.4 Prioritising Policies.................................................................................................................................................03.5 Implementation ......................................................................................................................................................03.6 Investment areas ...................................................................................................................................................04 Summary............................................................................................................................................................................04.1 Overview................................................................................................................................................................04.2 Current Transport Issues.......................................................................................................................................04.3 LTP3 Goals............................................................................................................................................................04.4 Prioritising Policies.................................................................................................................................................04.5 Implementation Priorities .......................................................................................................................................0Appendix A: Discussion Guide .....................................................................................................................................................0Appendix B: Warm-up Exercise Results ......................................................................................................................................0Appendix C: Implementation Exercise .........................................................................................................................................0

1 Introduction

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 2Capabilities on project:Transportation1 Introduction1.1 OverviewLocal Transport Authorities are required to produce a LocalTransport Plan (LTP). The LTP is a statutory plan which setsout the authority’s transport strategy and the programmes <strong>of</strong>work which will support it. An LTP aims to balance thetransport demands for everyone living, working and visiting thearea. The current LTP for the <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent lapses inMarch 2011 and so a new LTP is required to cover the period2011 to 2016. There is a duty upon local transport authoritiesto consult widely when developing their policies and involvecitizens in the local decision making process.To support a wider public consultation exercise, <strong>Stoke</strong>-on-Trent<strong>City</strong> Council contracted AECOM to carry out Focus Groups onthe LTP3. The focus groups conducted at this stage <strong>of</strong> theprocess will be used to inform the preparation <strong>of</strong> the transportstrategies for the area and LTP3. Six focus groups wereconducted with representative groups and took place duringthe consultation period which <strong>Stoke</strong>-on-Trent <strong>City</strong> Council wererunning themselves on LTP3. The aim <strong>of</strong> the focus groups wasto assess the attitudes and aspirations <strong>of</strong> the public within<strong>Stoke</strong>-on-Trent towards transport issues. The following issueswere explored:- Particular areas and transport issues <strong>of</strong> concern amongdifferent groups- The most important transport related issues and problemscurrently facing the city- Views on the three LTP3 goals <strong>of</strong> economy, environmentand health- Views on the policies within the LTP3 document to addressthe three goals- Prioritise the policies in the short term (5 years) and longterm (15 years)- Attitudes towards the implementation plan andimplementation priorities1.2 Report FormatFollowing this introduction, Section 2 highlights themethodology employed, Section 3 analyses the group findingsand Section 4 summarises the findings overall.

2 Methodology

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 4Capabilities on project:Transportation2 Methodology2.1 OverviewAECOM was commissioned by <strong>Stoke</strong>-on-Trent <strong>City</strong> Council toconduct six focus groups in December 2010. Focus groupswere to be representative <strong>of</strong> the population in the city and sowere conducted with members <strong>of</strong> the public in a range <strong>of</strong>categories that included:- Young adults- Public transport users- Frequent car drivers- Older people/disability- Parents <strong>of</strong> children aged 7-15- Womenunder study. The groups included people from different parts <strong>of</strong><strong>Stoke</strong>-on-Trent to ensure geographical representation andattempts were made to ensure representation from ethnicgroups.2.2 Demographic Pr<strong>of</strong>ile <strong>of</strong> RespondentsFour focus groups were conducted on Thursday 2 nd Decemberand two on Thursday 9 th December. Table 2.1 below showsthe demographic pr<strong>of</strong>ile and timings <strong>of</strong> each group. Whereappropriate, a mix <strong>of</strong> full time and part time workers wasincluded along with unemployed respondents and students.Car availability was also mixed. All groups took place at theCivic Centre in <strong>Stoke</strong>-on-Trent.Within each group, quotas were set to ensure that each groupcontained a representative pr<strong>of</strong>ile <strong>of</strong> the population segment.Table 2.1: Demographic pr<strong>of</strong>ile and timings <strong>of</strong> groupsGroup # Date Time AgeYoung adults 12 09/12/10 17:30 18-21 (6) and 22-25 (6)Public transport users 9 02/12/10 17:30 under 40 (5) and over 40 (5)Frequent car drivers 10 02/12/10 19:30 under 40 (5) and over 40 (5)Older people / disability 9 09/12/10 13:30 over 60 (min 5), under 60 & mobility / visually impaired (min 3)Parents <strong>of</strong> children aged 7-15 9 02/12/10 19:30 AnyWomen 9 02/12/10 17:30 25-34 (5) and 35-44 (5)2.3 RecruitmentRecruitment was undertaken by pr<strong>of</strong>essional market researchrecruiters local to the area. The basis for recruitment was arecruitment questionnaire, which was agreed with the client.This specified the quotas required for each group.Incentives <strong>of</strong> £30 were <strong>of</strong>fered to each participant for attendingthe focus groups. This was to encourage participation and alsoto ensure that those who attended included the types <strong>of</strong> peoplewho might not necessarily normally attend a group meeting.AECOM adhere to and rigidly enforce MRS guidelines onrecruitment to ensure that those recruited reflect a microcosm<strong>of</strong> society in the area selected for recruitment. The numbers <strong>of</strong>participants who attended are shown in Table 2.1.2.4 Conducting the GroupsA discussion guide was agreed with the client and was used asthe basis for moderating the focus groups. The discussionguide listed the topic and question areas for discussion withrespondents. The groups were conducted by experiencedmoderators who ensured that the agreed topics were coveredin the required depth. The discussion guide is presented inAppendix A. Initially respondents were asked about how theytravel to a number <strong>of</strong> everyday places and how easy theyfound it. This led to discussions about the transport issues inand around <strong>Stoke</strong>-on-Trent. Respondents were then askedwhat issues they would like the council to consider in the LTP3before being informed <strong>of</strong> the LTP3 goals and polices.Respondents were asked to prioritise these policies before

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 5Capabilities on project:Transportationbeing asked how they felt money should be spent across thekey service areas.2.5 ReportingA top line report consisting <strong>of</strong> an overview <strong>of</strong> the results <strong>of</strong> thefocus groups was provided to the Client on 13 th December2010. The report gave an overview <strong>of</strong> the six groups. Thisreport documents the attitudes and aspirations <strong>of</strong> the publicwithin <strong>Stoke</strong>-on-Trent towards transport issues within the cityand the LTP3 policies and investment priorities in more detail.

3 Group Findings

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 7Capabilities on project:Transportation3 Group Findings3.1 Warm Up (Local Travel)Participants were given a list <strong>of</strong> locations covering a variety <strong>of</strong>places that included their GP surgery, hospital, post <strong>of</strong>fice,leisure centre and work. Participants were then asked toindicate how they travel to these places and then rank howeasy it is for them to get there.Members <strong>of</strong> all groups visited a variety <strong>of</strong> places in a variety <strong>of</strong>different locations. The most popular locations across allgroups included Clayton, Hanley, Hartshill, Newcastle-under-Lyme, <strong>Stoke</strong>-on-Trent, Trent Vale and Wolstanton (for thescoring sheets from the warm-up exercise see Appendix B).Whilst no major problems were reported with travelling in thecity, generally speaking respondents found the city centre to becongested particularly during the AM and PM peak periods andaround The <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent 6 th Form College, Tescoand Hanley. If there was an incident on one route in the areaall surrounding routes also tended to grind to a halt; there isperceived to be very little flexibility in route choice. Thecondition <strong>of</strong> the roads was viewed as poor with numerous roadworks and pot holes.Cars are preferred over other modes as they are seen asconvenient. Bus travel amongst non-regular bus users wasseen as unreliable; many journeys required at least onechange as there were few direct routes. Respondents did notlike having to wait and services were seen as expensive. Bususers were more satisfied with the services but most had noalternative and some viewed services as busy. Users wantedgreater connectivity between services to reduce waiting timeand distances walked between services. A lack <strong>of</strong> late nightservices was also raised.One place that was mentioned as difficult to access was thehospital. Bus users felt that multiple services had to be usedand car drivers commented on the lack <strong>of</strong> parking.Respondents felt that cycle lanes did not connect and were notrespected by motorists as vehicles parked in them causingproblems for cyclists.Some residents commented that the city is restricted by its oldinfrastructure.The following section provides more details on each group forthis element <strong>of</strong> the discussion.3.1.1 Young PeopleThe majority <strong>of</strong> trips taken by participants in the ‘young people’group were felt to be very easy. The most popular mode <strong>of</strong>transport for these trips was car which was followed inpopularity by walking. The young people felt that congestionwas a problem during both the AM and PM peaks, in particularin town centres. One <strong>of</strong> the main problem areas mentioned bythe young people was Newcastle-under-Lyme College.“The new college in the centre <strong>of</strong> Newcastle [-under-Lyme], it’s just created such a problem for me.”“They put like green lights in and obviously people aregoing to the college and pressing the buttons for thecrossings, there’s like three on at different intervals, soyou get through one and you get to the next one andsomeone’s pressed it.”“I’m coming from Clayton, so it’s either A500 whereeverything’s coming <strong>of</strong>f the motorway throughNewcastle [-under-Lyme] and then Hanley or it’s goingthrough two town centres or it’s through <strong>Stoke</strong> [-on-Tent] but since this college, it’s worse coming homethrough <strong>Stoke</strong> [-on-Trent] way, because <strong>of</strong> the collegeit’s backing up.”“To the new entrance by the fire station, that backs upall that roundabout there, by the new Sainsbury's, theA34, you’re coming through in the morning.”Participants preferred to travel by car rather than bus due toreliability issues, whilst the only trains used were long-distance/ inter-city trains.“They’re never on time.” [Buses]“Or there’s two going the other way and one going yourway.” [Buses]3.1.2 Older People / DisabilityAlmost all <strong>of</strong> the participants within the ‘older people / disability’group felt that it was either easy or very easy to access theplaces specified. The most popular mode <strong>of</strong> transport amongstparticipants was car and was followed in popularity by bus. Themajority <strong>of</strong> the older people, despite owning bus passes, didnot travel regularly by bus. The main reasons for not travellingby bus were reliability issues, poor weather and theinconvenience associated with having to wait for a bus.

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 8Capabilities on project:Transportation“If I hadn’t got a car, it’s so easy, isn’t it, when you’vegot your own transport, there would be lots <strong>of</strong> placeshere I wouldn’t’ be able to access easily withoutchanging buses two or three times, even though theymight only be three miles away. I go to my doctor’s atWhite Hill, which is only like three or four miles fromwhere I live, but you’d have to go into Kidsgrove, thenhang around and wait for another bus to take you upthere, so if I hadn’t got the car it would be more difficult.”“I think that some <strong>of</strong> the buses, local buses finish ratherearly in the evening for you getting back home. Somebuses have a bus perhaps 11, 11.30, but there’s quite afew, you know, you’re talking 8 or 9 o’clock.”“I don’t like hanging around waiting to be quite honest.”“From where I live they’re not exactly close to the citycentre, so it’s not very convenient.”“It’s also a bit cold where I live, so if you’re hangingaround waiting.”For those who did travel by bus, the main reason that they didso was either because they had no other options and did notown a car or due to parking issues. Older people who travel bybus felt that the service was “quite good most <strong>of</strong> the time” andenabled them to get to where they want to go.“I use it all the time. Because I haven’t got a car.”“I have used the bus this last week more than normally,but normally I just go into Hanley, it’s a good service.”[Due to the bad weather]“Now that Tesco’s closed, yes, because we used topark on Tesco’s. Now it’s closed I shall use the bus.”Amongst those who did not regularly travel by bus, many didnot know how to.“I haven’t used the bus for years, I wouldn’t know whereto get one from.”“Well, I’ve found if we go to the library and ask for bustimetables, they just point you to the internet, you cango over and do it yourself.”“Bus timetables are in the library.”“I suppose if you phoned PNT they’d send you one.”“I’ve gone online a few times with my daughter becauseshe, depending where she’s working it depends whethershe uses the bus or my car and I’ve gone on to find outthe quickest route, you know put in the postcode andput in where she’s going and it comes up that way and itgives you the stops that it does stop at and the timesand I find that quite good.”Participants were more likely to consider public transport forlonger distance journeys such as those to other cities.“I don’t know about local routes, but I think thealternatives to say go to somewhere like London arebecoming viable now, because the train is soexpensive.”“I’ve used the bus to go to London occasionally, yes.”“I might use it for something like that, well, the trains runright into the city centre, it’s quite expensive to go toLondon on the train unless you’ve booked ten weeks inadvance or something like that.”Congestion was mainly felt to be a problem during the peakhours and tended to be avoided by this group.“Depending on the time <strong>of</strong> day, but rush hour is, I thinkin fairness, I think around here is nowhere near what itis in a lot <strong>of</strong> places, unless you go in and out <strong>of</strong> thedreaded Hanley.”“I’d wait until the rush hour’s over. I mean when youwork you have to go in, but once you don’t, you don’t goand sit in traffic.”“We may use the bus in the new year when the weatherimproves, maybe to Shrewsbury or somewhere like that.Now what sort <strong>of</strong> a journey that is, heaven only knows,because I don’t know where you’d have to change orwhatever, that would be a bit <strong>of</strong> an adventure.”When pressed by the moderator all <strong>of</strong> the participants in theolder people group knew how and where to obtain travelinformation should they want to travel by bus in the future.

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 9Capabilities on project:Transportationget anywhere, I think that perhaps those are the areasthat I would certainly struggle.”The main reasons participants chose to walk or cycle wereconvenience and ease.“Well, I live in the town centre, so I can get to the doctor,the dentist, the chemist, post <strong>of</strong>fice, shops, cinema, allthese places in the town centre.”“I can generally get to the place I need to go withinwalking distance, so it just makes sense.”“Yes. I go out on my bike, if I had to go to Newcastle [-under-Lyme] I’d go quite a bit on my bike, I sometimestake the kids to school on the bike, just because it’seasier, it’s quicker, quicker than walking.”3.1.3 WomenThe majority <strong>of</strong> participants in the ‘women’ group found theplaces specified very easy to travel to, however a number <strong>of</strong>trips were felt to be either difficult or very difficult to access. Ofthose places that were difficult to access, all participantstravelled by car. The main reasons women travelled by carrather than walking or travelling by bus were habit,convenience and a lack <strong>of</strong> alternatives.“I think I’ve probably got out <strong>of</strong> the habit <strong>of</strong> using otherforms <strong>of</strong> transport like the buses, I don’t even know how<strong>of</strong>ten they run or if they get to the places that I want toget to. Whether that’s me not making some effort to findout or whether it’s because they’re not publicisedenough I’m not sure.”“I have my little girl with me most <strong>of</strong> the time as well, solong distance walking, it’s easier to go in the car,especially when it’s cold like now.”Rural areas were felt to be particularly difficult to accesswithout a car.“Where I live it’s kind <strong>of</strong> semi rural, so the buses don’tcome along all that <strong>of</strong>ten and you can’t really walk toanywhere, because it’s on the top <strong>of</strong> a really big hill, soit’d be a bit <strong>of</strong> a hike.”“Like the semi rural areas, like my husband used to livein Bignall End and I used to try and get to Bignall Endand go from Hanley into Bignall End is just a nightmareand Madeley is the same and Alsager’s Bank’s thesame, so I think when you said would you struggle toParticipants in the ‘women’ group felt that the bus service in<strong>Stoke</strong>-on-Trent was unreliable, infrequent and inconvenient.As such, the women would not consider travelling to work bybus. It was also felt that there were not enough alternatives tocar travel within the city and the alternatives that do exist wereunpleasant and <strong>of</strong> a poor standard.“I used to have some very bad experiences, before Ihad the car and I used to catch the bus around the city,it was a few years ago now, so I don’t know if it’simproved but I had a really rubbish few years on thebus, so that’s put me <strong>of</strong>f, really, but it really did, you hadto get two buses, you know, get a reconnection.”“Before I could drive, I used to have to get the bus towork and on numerous occasions the bus just didn'tturn up, so I’d be really late and I’d have to get a taxi inthe end and it cost a fortune.”“It puts you <strong>of</strong>f, though, doesn’t it when they’re packedand you’ve got to wait for ages.”“Other cities tend to sort <strong>of</strong> keep public transporttogether, so where the train station is you’ve got a busstation as well. Whereas like the one in Hanley, thetrain station or <strong>Stoke</strong> [-on-Trent], I suppose it is, there’sno bus station close by, so it’s not like you can jump <strong>of</strong>fa train and get straight onto a bus, you have to get ataxi if you haven’t got your own transport.”None <strong>of</strong> the participants had turned down an employmentopportunity because <strong>of</strong> travelling difficulties but two participantshad to alter their routine / working habits.

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 10Capabilities on project:Transportation“I did when I used to live in Clayton, I was working in<strong>Stoke</strong> [-on-Trent], just down the road, it did put me <strong>of</strong>f atthat time because I didn't drive but I actually used to justget buses, they were a pain but I did always get thereon time, I had to get up a lot earlier, you get two buses,which is a bit <strong>of</strong> a pain, but yeah, I went for it.”“I negotiated my working hours because <strong>of</strong> travellingacross Hanley in the morning, well, my work place is atBucknall and I live in May Bank, so between me andBucknall is Hanley and I have to get round it some wayor other to get to work, so I negotiated to start at 8.30,rather than 9, because I’d be leaving at exactly thesame time to get there at the same time.”The women were more likely to consider using public transportwhen in other cities where they felt public transport was muchbetter and much more integrated.“If I’m in Manchester I use the trams all the time or likeoverland trains or the tube in London I’d use all the timeor the buses, they don’t seem to have the same issuesin the cities, they’ve got more money.”“Where I used to live in Madeley, that was sort <strong>of</strong>separate and there was only one bus an hour to andfrom Keele, where I was at university and sometimesthe bus didn't come.”“When I was at university in Leicester, I’d never need acar, there was never an issue, because the buses wereso fantastic, they used to run so regularly and there wasalways room on them, you could always sit down, theywere really well lit, they were nice, it was so differentfrom in <strong>Stoke</strong> [-on-Trent] that in fact I didn't learn todrive while I was there because I didn't need to butthere’s no way I could do that living in <strong>Stoke</strong> [-on-Trent].”Amongst car drivers it was felt that there was quite a lot <strong>of</strong>congestion. One <strong>of</strong> the worst areas was felt to be Hanley nearthe new Tesco store.“I go through <strong>Stoke</strong> [-on-Trent] and go through Hanleyand it is an absolute nightmare, it takes me half an hourto do like a journey that in the day wouldn’t take as long,because <strong>of</strong> traffic but I do think that <strong>Stoke</strong> [-on-Trent],they’ve spent a lot <strong>of</strong> money, haven’t they, in the middle<strong>of</strong> <strong>Stoke</strong> [-on-Trent] and I think that a lot <strong>of</strong> the thingsthat they’ve spent the money on does seem to keepthings moving a little bit better.”“They’ve changed it with the new Tesco’s, haven’t they,they’ve got like new roads.”“They’ve changed it now so that the middle lane goeson.”“I think there were probably accidents that happenedthere and road rage issues, it was that bad lastweekend.”“They’ve recently put lights on that roundabout, haven’tthey and I travel that way to work in the morning and if Icome <strong>of</strong>f the D road to go round the roundabout, thetraffic queuing on the roundabout to get back onto the Droad heading towards the M6 locks the carriagewaysand it just stops the whole roundabout. So it’s evenworse that you’ve got traffic lights on that roundabout.”Festival Park was also felt to be problematic.“Totally avoiding Festival Park, because you can’t geton and then you can’t get <strong>of</strong>f.”Another problem area was felt to be King Street in Newcastleunder-Lyme,in particular since the building <strong>of</strong> the new sixthform college.“If you’ve got to go down King Street for anything, you’davoid that, wouldn’t you?”“Oh, that’s murder.”“That’s really bad.”“Oh yeah that’s awful down there.”“That’s always worse since the sixth form college.”“When I say where’s such and such a shop, he’ll sayKing Street, we’ll go somewhere else, because it’s sobad.”3.1.4 ParentsParticipants within the ‘parents’ group found most placesspecified easy to travel to. The majority <strong>of</strong> trips made byparents were by car. Of the places that were found to bedifficult to access, all trips were made by car. The mainreasons parents gave for travelling by car in <strong>Stoke</strong>-on-Trentwere convenience, time, ease and necessity. Congestion inthe city was felt to be problematic and specific roadsmentioned included the A50, A500, junction 13-17 <strong>of</strong> the M6and the A34.

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 11Capabilities on project:Transportation“If one person so much drops a lollipop out <strong>of</strong> a carwindow, then you’re gridlocked.”“An accident on the M6 between junction 17 and let’ssay 13, 17 or 13, the A50 or the A500 and they are …, ifone thing goes wrong on any <strong>of</strong> them we aregridlocked.”Specific areas mentioned included Burslem, Tunstall andHanley. The area that was felt to be the most problematic wasthe area around Tesco in Hanley.“When you get into the city, what you class as like yourBurslem, Tunstall, anything in the city round there is justa nightmare.”“They’ve just changed all the priorities getting in Hanley,because <strong>of</strong> the new Tesco, so you’ve got people come<strong>of</strong>f the roundabout, getting into the lanes that they usedto get into and then all <strong>of</strong> a sudden they’re like oh sh*t,I’m not supposed to be in here.”“I think the easiest route is definitely in a car, because ifyou’re in a bus or something you can’t take thebackstreet way, you can’t take any short cuts.”“They’re changed all the priorities on the A5 and I knowit’s been done ages and that’s how it was supposed tohave been built in the first place.”“The traffic lights are terrible in <strong>Stoke</strong> [-on-Trent].”“But the roundabouts actually work better than thetraffic light system and the flyover, because that’s wheremy garage is, because when I’m going to work in themorning, if I’m going on the A500, the traffic lights arethere, but they’ll change onto green, so I’ll turn left to gotowards Hanley, then they change onto red again, whilethese are still on green, so you think why’s it on green, Ican’t go nowhere.”“Shelton Old Road it’s absolutely diabolical.”“They’ve recently built a new college there, [GreveSixth Form College] there and that’s diabolical.”“You try and get to that college and it’s dangerous.”None <strong>of</strong> the parents had missed out on an employmentopportunity due to travelling difficulties; however oneparticipant did have to think twice about accepting a job due totransport problems.“One <strong>of</strong> the jobs I was doing, I did question whether Iwas going to do it because it was just south <strong>of</strong> the M5,M6 junction, just because if there is a knock or a bumpanywhere, you may as well just put your sleeping bag inthe van and go to sleep.”Parents were particularly concerned about issues to do withparking.“I’m aware <strong>of</strong> certain companies around the area that Ilive in that like have got no provision for parking, soyou’ve got residents, you’ve got like people that aregoing to work parking outside the houses, so they can’tpark outside their own houses, you know and thatbecomes a problem, so when you do drive to work forcertain jobs, you’ve got nowhere to park because theplace that you work doesn’t have the facility for you toleave your car all day, so then you’re into like the wrongarea, then you’re trying to walk to work and everythingelse.“With <strong>Stoke</strong> [-on-Trent] being quite an old city centre,the regenerations <strong>of</strong> the buildings, i.e. like this is ideal,because when these buildings were put up there was nocars, it was horse and cart, so there is no facility for carparking unless they level a couple <strong>of</strong> buildings. So,you’re stuck in a ‘Catch 22’, they regenerate the buildingand create more work for people, but then the moreworkers you’ve got coming in, the more vehicles you’vegot, the less parking you’ve got and everywhere now isparking permitted, everywhere, parking permit since<strong>Stoke</strong> [on-Trent] went into the Premiership, everywhereis parking permits.”“Yes, you can’t park anywhere, can you?”“The hospital is horrendous.”

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 12Capabilities on project:Transportation“If you work at the hospital you’re knackered, aren’t you,if you’ve got an emergency like or you’ve got to dropsomebody <strong>of</strong>f or wait around you’re absolutelyknackered anywhere, you can’t park nowhere and likethe man was saying over there, it’s all resident parking,so you can’t even pull in anywhere, which is fair enoughI suppose.”“Another thing at the Festival Park they’ve just putparking meters there, it used to be free no matter howlong you stayed there but I think it’s about, is it fourhours.”Buses were felt to be unreliable and inconvenient as well asuncomfortable and unpleasant to use.“Because I don’t particularly want to stand outside in therain for about five hours or two hours or as long as ittakes in a traffic jam for a bus to arrive, you know what Imean, I can get in the car and just it’s more convenientand easier.”“You can be there and back by the time you’ve waitedfor a bus, can’t you?”“Another thing, I live near Keele and sometimes thebuses are absolutely chockerblock, so you have tostand anyway.”“Or they won’t let you on sometimes.”“Sometimes like you’re waiting for a bus and perhapsone doesn’t come for half an hour and then the samethree buses come at once.”“If you’ve got commitments during the day, you’ve got todrop children <strong>of</strong>f, you can’t catch a bus.”“Especially if, I work in Hanley, you try and catch a busfrom there to <strong>Stoke</strong> [-on-Trent] and then back toNewcastle [-under-Lyme], it takes forever.”Participants also felt that buses were not cost-effective.“… and buses aren’t that cheap.”“They’re really expensive.”Those who did not regularly travel by bus felt that they could bedifficult to use.“Well, I caught a bus recently myself and I wasfrightened, because it went to completely the wrongplace, cost me more money than a taxi would have costme and I didn't even know where I was going to ask forthe right bus stop.”“I find them quite hard to understand, like bustimetables, I don’t get them, they’re not easy and myson who’s fourteen he gets well confused with a bustimetable but maybe it’s because he’s not used tocatching it, I don’t know.”The parents were more likely to use public transport when inother cities“I was working down in London and I drove to the trainstation, got the train down there and tubed everywhereand then jumped in my car and got back.”“Again I think it’s more specific to an area that you livein as well, if you live in London you’re not going to drivea car across London, like pay congestion charges andsit in traffic, so you get on the tube because it’s easier,whereas in this area it’s easier in a car if you’ve got oneand it’s far quicker and it’s probably more costeffective.”“Plus it’s more cost effective I think as well, I went awayfor the weekend, I think I spent £70 on fuel and did like600 miles, whereas if I’d gone on the train it would havecost me best part <strong>of</strong> £300, you know what I mean, so itwas like the same crack again. It’s not as cost effective,I don’t think, public transport, most <strong>of</strong> the time.”Those who walk do so due to the convenience, cost andspeed.“I only walk to the post <strong>of</strong>fice. It’s quicker, I can drive toit, but there’s nowhere to park, so it’s easier for me towalk.”“I walk to work every other day, it’s far more costeffective.”3.1.5 Bus UsersThe majority <strong>of</strong> the trips made by participants in the ‘bus user’group were made by bus. Most <strong>of</strong> the places specified werefelt to be easy or very easy to travel to although a significantnumber, in particular the hospital in Hartshill, were felt to bedifficult to access. Regular bus users felt that travelling by busaround <strong>Stoke</strong>-on-Trent, in particular to the hospital inNewcastle-under-Lyme, was difficult. A number <strong>of</strong> participantsalso found it difficult to access their places <strong>of</strong> work by bus.

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 13Capabilities on project:Transportation“Not if you’ve got to go up the hospital which is inNewcastle [under-Lyme], it’s dead hard getting a bus.”“Yes, it can end up taking a good few hours. If yourappointment’s at 1 o’clock, you need to go out by atleast 9 to get there.”It was felt that it was the routes rather than the frequency <strong>of</strong> thebuses that were problematic.“Because <strong>of</strong> where we live, we have to sort <strong>of</strong> get thebus either straight to Newcastle [-under-Lyme], thenanother one from Newcastle [-under-Lyme] up to thehospital, depending on where the hospital complex is. IfI went to the wrong one, like the outpatients and Ineeded to be down like where the maternity block is, I’dhave to get another bus then down to there unless youwalk, so it can take a fair time really to get anywhere.”“You always have to go like into the town centre, likeinto Newcastle [under-Lyme] to catch a bus to go toTrentham when you’re already halfway there anyway.”“If I haven’t got the car and I need to get the bus, then ittakes me a good hour, an hour and a half to get to workand back again and I’ve got childcare as well and thenthat obviously eats into your working day, which sort <strong>of</strong>puts you <strong>of</strong>f going on the bus. If I get a taxi, I’m lookingat about a tenner to get home, what the point, I’malready paying childcare, so it sort <strong>of</strong> starts making youquestion and then you feel a bit bad by asking everyonefor a lift if they’re going that way. You do, though, don’tyou, you just feel a bit bad on people, especially in thisweather as well.”“For me it’s work, everything else I’m lucky, because Ilive in Hanford, so I’ve got the 21 and 22 that go toNewcastle [-under-Lyme] and Hanley, but work, I workin Fenton, so I have to catch a bus from Hanford to<strong>Stoke</strong> [-on-Trent], then catch the bus from <strong>Stoke</strong> [-on-Trent] to halfway up <strong>City</strong> Road and then I have a fifteenminute walk to get to Victoria Road to get to work.”One suggestion that was made was to have minibuses thatconnect to the main routes.“You had the little minibuses that used to just go like thestupid short distances but it was there for people likeus.”“Yes, because then you connect to the main ones.”“Yes and you used to be able to just like flag it down,instead <strong>of</strong> having to walk to the nearest bus stop, youused to be able to just flag it down.”“Because a lot <strong>of</strong> people would use it like that, even ifthey only went like along the A34 or something,because there’s loads <strong>of</strong> estates <strong>of</strong>f there and whatever,if they just dropped them <strong>of</strong>f, you know.”Regular bus users also felt that the buses did not run lateenough and pointed to larger cities nearby that had nightbuses.“Where I live, if I’m going out for a drink, it’s 11 o’clock,last bus back up to Clayton and I can’t understand whythey finish so early.”“The same as me, when I finish work at 9 o’clock on anight, there’s a bus at 9.04 into Hanley and if I don’t getfrom the bottom, Festival Path up to the top whereMorrison’s is, in them four minutes I’ve got to waitanother hour for a bus or I’ve got to walk, which thattime <strong>of</strong> night, it’s not done.”“Yes, like in the big towns in Manchester, inBirmingham, they just run all night, don’t they?”One participant had turned down an employment opportunitydue to travelling difficulties.“I had a transfer from work and I had a betteropportunity to go to Meir Park, but I ended up at FestivalPark, I just couldn’t get to Meir Park from where I lived,because some <strong>of</strong> the shifts were 6 o’clock start and youjust couldn’t do it.”Bus users were generally positive about walking in <strong>Stoke</strong>-on-Trent and felt that it was quick and cost-effective.“For me I go from Smallthorne to Hanley and it’s quickerfor me to walk through to Hanley than wait for a bussometimes in the morning.”“I’m lucky, because where I live, we’ve got the post<strong>of</strong>fice, we’ve got the doctor’s and for a little village we’vegot a lot there but other than that, I couldn’t really walk, Icouldn’t walk to work or nothing, because I’d either havethe car or the bus or I’d have to get a lift. But it is a lotquicker sometimes to walk to different places.”“It saves your bus fare.”

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 14Capabilities on project:TransportationDriving was seen to be convenient, however congestion wasfelt to be a problem in both the AM and the PM peaks andwhen the schools finish.“It’s easy to hop in a car and just go.”“It is a bit chockerblock at school time. I think inbetween 10 and 2 o’clock you’re okay …”“Anything after that it is chocker round here.”“I think the mornings, after about 7.45.”“Yes, it’s true. I mean if I’ve got the car, tomorrow I’vegot the car, first thing in the morning I’ll go straight toschool, jump in the car, it’s not far to the school, you canbe there by 7.45, you can be on the D road by 7.50 andI can be at work at 8.15, so if I catch the bus I’dprobably get in about 9.30, but if I don’t go out at theright time, then I get stuck in all the traffic. If I’m in thecar and I leave at like 8.15 and get stuck on the D road,if I go on the bus I have to go round to get to Hanleyand you’re stuck in traffic again. I mean the other weekwhen there was, was it last week, it took hours to getinto work, because something had happened on the Droad or something had happened and it waschockerblock and you couldn’t move, could you?”“Yes, it’s like the A34, isn’t it, the A34, if I go down mysister’s at 4 o’clock, you are chockerblock all the waydown the A34 at 4 o’clock until about 5.30 and then it’slike a five minute journey is like half an hour, it’smurder.”3.1.6 Car UsersAlmost all trips taken by participants in the ‘car user’ groupwere made by car. Most <strong>of</strong> the places specified were felt to beeasy to travel to, however a number <strong>of</strong> places were felt to bedifficult to access. Car users mainly only walked for leisure orto get to places such as the pub. It was felt to be too difficult towalk between towns or to places such as Festival Park.“I suppose if you were talking about anywhere elseyou’d said it’s more difficult to get between the towns, Imean they’re quite a distance apart, you know, it is adistance to walk, whereas if you go to one <strong>of</strong> the othercities, you can walk round the various areas, they’re inclose proximity, aren’t they, it’s not easy to walk fromFenton to Hanley. ““You couldn’t really walk to Festival Park, could you?”“Because it’s right slap bang in the middle <strong>of</strong> the mainroad.”Similarly, cycling within <strong>Stoke</strong>-on-Trent was felt to be poor dueto the lack <strong>of</strong> enforcement <strong>of</strong> cycle lanes.“The one thing I suppose a cyclist would notice, there isa cycle lane in the side <strong>of</strong> the road, but then nobodydoes anything about people who park on the cycle path,they pull up on the side <strong>of</strong> the road, even though there’sa parking restriction and then where does the cyclist gothen, he either goes on the footpath or he has to rideinto the main road.”“And half the time you’ve got the cars driving on thecycle paths anyway, they don’t really give a toss.”Congestion within the city was felt to be a problem, in particularin Hanley as a result <strong>of</strong> the new Tesco. Other routes mentionedwere Victoria Road and the A500. Congestion was felt to beparticularly problematic during the AM and PM peaks.“The traffic, Hanley is the world’s worst since they builtthat new Tescos, it’s caused a nightmare in the city, Idon’t know, the council shouldn’t have said yes, it’shorrendous to get to Hanley.”“I think the main routes into towns are alwaysnightmares.”“The other thing is once one <strong>of</strong> them main roads is outyou’re knackered, because the whole <strong>of</strong> a city comes toa halt. That lorry that jack-knifed on the A500 the otherweek was an absolute nightmare to get round the city.”“5 o’clock’s a nightmare, 8 or 9 o’clock’s a nightmare.”Travelling by car was felt to be more convenient and easierthan travelling by other modes <strong>of</strong> transport, in particular bus,and was also felt to cost around the same price.“Half the time you can’t be bothered, can you, becauseif you’re in your car you might as well make the effortthan go into a place just outside Hanley and catch abus.”“I think cars are convenient as well, so if you go intoHanley shopping, you’ve got somewhere to store yourshopping when you’ve finished and to pay £3 parking, itcosts you £3 on the bus for a return, so …”

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 15Capabilities on project:TransportationMaintenance issues and the condition <strong>of</strong> the roads were also <strong>of</strong>concern to drivers.“Well, the state <strong>of</strong> the roads are bad.”“And big holes in the road.”“Potholes.”“There’s always road works, but there doesn’t seem tobe nothing done.”“But I think it’s just regeneration, a lot <strong>of</strong> road works,they’re changing, they’re putting large shops in andvarious things that are going on and <strong>of</strong> course it resultsin all sorts <strong>of</strong> road works and hold-ups and also affectspedestrians, because it’s not so easy to get from A to Bif you’re crossing.”“I think it’s just a nightmare, <strong>Stoke</strong>-on-Trent.”“I don’t think the roads are made to cope with the trafficthat’s coming through.”“I think the infrastructure is just not built for it, really.”especially for children and reduced journey times. Somementioned that new developments needed more consideration.Comments by group follow.3.2.1 Young PeopleParticipants in the young people group felt that congestion wasone <strong>of</strong> the main issues that needed addressing in the LTP. Itwas felt that this was exacerbated by bus stops and lay-byssituated along the roads. They also thought that bettermaintenance <strong>of</strong> the roads in winter was needed, especially interms <strong>of</strong> gritting the roads in the city.3.2.2 Older PeopleOne <strong>of</strong> the main issues that older people thought needed to beaddressed was the road layout. It was felt that there were toomany traffic lights and that road works and buses stoppingalong the major routes added to congestion.“Anybody that’s new to the area, coming round,especially round the <strong>Stoke</strong> [-on-Trent] area here, on theA500, there’s that many traffic lights, it’s confusing, theyknow where they’re going, but other people who don’t…”“Is it just me or do you find all the new road works thatthey’ve just put in from the A500 and even outside thecivic <strong>of</strong>fices, I find it a nightmare, people are tooting andwe were looking where we’d go to go and everybody’sso impatient.”Two suggestions put forward were a bypass and a dedicatedbus route.“If they could use dedicated bus routes on the mainroutes, because not from a bus users point <strong>of</strong> view, butas a driver, there’s nothing worse on a busy road whereyou can’t overtake a bus that’s stopping every 400yards or whatever.”3.2 Local Transport Plan 3Participants were given a definition <strong>of</strong> a local transport planand then asked what issues they would like the council toconsider in LTP3. Respondents tended to focus on specificlocal issues such as resolving congestion, improving the localroad network and road maintenance. They mentionedimproving cycle paths, providing shuttle buses and a park andride citing examples in other areas. Bus service considerationswere felt to be improving driver attitudes, cheaper fares3.2.3 WomenThe local road layout was also felt to be problematic by thewomen group and was thought to add to the congestion in thearea. The A34 and A500 were thought to be especiallyproblematic, in particular due to parked cars along the route.“I think the A34 is quite a big problem, becausegenerally it’s always busy along the A34, whether it’s

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 16Capabilities on project:TransportationTrent Vale end where I live or whether it’s moreNewcastle [-under-Lyme] end or whether it’s sort <strong>of</strong> likegoing towards Stafford, if you’re going that way alongthe A34, then I think the A34 with it being the main bitthrough the city.”“The A34 is like, one minute it’s like a dual carriagewayand the next minute it’s got cars parked on it and thenit’s 30 miles an hour, it’s crazy.”“It’s surprising that we can actually have parked cars onthe A34. I know it’s only sort <strong>of</strong> either 30 or 40 miles anhour generally on most <strong>of</strong> it through the city, butespecially down by Tesco’s, near where I live, there’sparked cars along there, so there’s no point it being adual carriageway, because you can’t actually utilise bothways.”Some participants in the group felt that more parking wasneeded.“I’d like parking just where I work, I don’t know if it’ssomething to do with the government, but I work up atVodafone Hanley and they aren’t apparently allowed tohave more than so many parking spaces, so there’s somany <strong>of</strong> us Vodafone workers have to kind <strong>of</strong> find, well,first <strong>of</strong> all we’re all parking along the road, so thenthey’ve made that double yellows, it’s like where the hell…, I’ve got a daughter, I don’t want to be walking,finishing sometimes at 8 o’clock at night having to walkin the dark to my car. So really I probably should thinkmore about getting buses but then again it’s like timeconsuming to get back to pick my daughter up.”Several ideas to ease congestion were put forward by thegroup. These included park and ride sites, car share schemesand investment in the local bus services.“I know the hospital had shuttle buses as well, when Iused to work at the hospital, they were always reallygood from site to site, so they should do something likethat, shouldn’t they?”Several participants felt that provisions for cyclists in the areaneeded improving in order to encourage people to get out <strong>of</strong>their cars.“But they also need more cycle paths round here,because my husband works in Burslem and we live inNewcastle [-under-Lyme] and he’s recently bought a£200 bike and he’s ridden it to work twice and he nearlygot run over by lorries both times and he’s just totallyput <strong>of</strong>f, he says you can’t breathe it’s that smoggy, heused one <strong>of</strong> them masks like Japanese people wear intowork and he said it’s really dangerous, because at timesthe cycle path disappears, they only put it to go so farand then it disappears for a while and you’re like oh,where does it go.”“Yes, I go to work on my bike and it’s all right if I wantto get on the canal but getting to the canal.”3.2.4 ParentsIn terms <strong>of</strong> issues that needed to be included in the LTP, theparents focussed on improvements to the bus services. It wasfelt that routes should be improved so that they are quicker andeasier to use and take people to where they need to go.“Actually making the bus stop in <strong>Stoke</strong> [-on-Trent] onthe way to Hanley would help, instead <strong>of</strong> doing a directroute.”“Just probably ease <strong>of</strong> access to where it’s going, like ifyou’re going to be on a bus you want to be able to getthere quicker than the rest <strong>of</strong> the cars that are sat thereto encourage you to use the bus. Else you’ll just jumpin your car, won’t you, why spend £3 to go on the buswhen you can spend 50p on petrol.”It was also thought that buses should be made more reliableand cheaper. Parents were especially concerned about theprice <strong>of</strong> child fares and thought that these needed to be eitherreduced or scrapped altogether. Participants looked to Londonas an example.“That’s what I felt last time I caught the bus, the taxididn't turn up and that’s the reason I got on the bus andhe went completely the wrong way, because I think Iwent from Basford, Newcastle [-under-Lyme] to likeHanley, but it went all the way through the Festival Parkand I thought where’s it going, it’s like a magicalmystery tour, this is and it was more money than thetaxi would have charged me, probably.”“It’s cheaper for me to get a taxi than a bus with mykids.”“There isn’t enough discount for children.”“Children should be free on the bus.”

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 17Capabilities on project:Transportation“And that’s an LTP, whatever you want to call it. Theyalso are allowed on buses free <strong>of</strong> charge up to the age<strong>of</strong> sixteen as well. If you’ve got a bus pass, sorry, railcard and it’s in London, you can travel on any publictransport, that covers you for everything, but they don’tdo anything like that round here, well, they haven’t gottubes for one and you’re stuck on the buses, but for £7a day you can travel to London in zone one, which isinner London.”“And when they’ve stopped, they can just pull out, whatmakes them think they can do that? I mean if I’ve beendriving and there’s one and they’re pulling out, okay, Idon’t mind, but I’ve been up the side and they’ve justpulled out.”Bus users also felt that safety on buses needed to beimproved, especially for children.“I think they should have little lap belts on for thechildren as well, because my granddaughter, I’m likeyou, get on with a buggy and a small child and they likegoing on the bus, they like going on it and whatever butshe banged her face the other day, she’s only littlereally, she needs a lap belt really, you just to keep her alittle bit more secure, perhaps if there was smallerseats.”Other improvements mentioned included improvements toinfrastructure and improvements to bus stops and shelters.“The bus stops are vile.”“Freezing cold and not comfy seats.”“When the wind’s blowing past you and you’ve got thatcold bar to sit on.”Other solutions suggested included a park and ride and shuttlebuses.3.2.5 Bus UsersBus Users felt that the main issue that needs to be tackled bythe LTP was bus services. One <strong>of</strong> the main things that bususers thought should be improved was the behaviour anddriving <strong>of</strong> the drivers.“Get drivers who haven’t got attitudes for a start.”“They’re not nice men. Before you’ve sat down they’vegone and if you’ve got a pushchair and you get on andsomeone else is in the pushchair space, they won’t likewait until you’ve sorted yourself out, they’re <strong>of</strong>f, youknow.”“If you go up to Hanley, like a lot <strong>of</strong> buses drop <strong>of</strong>fwhere Wilkinson’s is, you get <strong>of</strong>f there and if you try andcross that road, they won’t slow down, they’ll just comeat you and then they start beeping at you or shouting atyou because I mean obviously the buses are quite bigand that isn’t big enough there.”“And I think they should have a park and ride but notonly at Christmas, in Hanley. In Shrewsbury, I don’tknow if you know Shrewsbury, they’ve got a brilliantpark and ride, before you get to the town you pull on agreat big car park, which you don’t have to pay and thebuses, if one’s pulling <strong>of</strong>f another one’s coming roundand it’s like that all day long. They do a park and ridehere at Christmas and my god it’s like, well, I could havejust drove up in my car. It isn’t consistent like that, butthe one that I’ve always in Shrewsbury is really goodand it drops you <strong>of</strong>f right in the town centre and it’sworth doing.”“They don’t do anything for, like Festival Park where Ilive in Clayton, there isn’t a bus that goes direct toFestival Park, you have to go to Newcastle [-under-Lyme], you have to stop and in like this weather it wasfreezing.”“There used to be a free bus as well that would take youto Asda and I haven’t seen that for a while.”

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 18Capabilities on project:Transportation“They should do that for the new Tesco that would bringquite a lot <strong>of</strong> trade.”3.2.6 Car UsersParticipants in the car users group thought that better planningwas needed when building new developments and in generalroad layouts were felt to be poor and confusing.“What do road designers …, we’ve had two roadchanges in the last twelve, eighteen months, there’s theone at the big roundabout by MFI and there’s the one atthe new Tesco, now to me, they’re dangerous.”“Because you just come around and you’ve got anoutside lane that a stranger just wouldn’t know thatyou’ve got to filter straight in and I think that they’rereally dangerous.”“And then the Tesco one, they’ve done a good job in away, because Tesco paid for that and you’ve got twolanes now which have completed the link that was neverthere from north side to the other, because you had toeither go all the way round the quadrant road or you hadto do a right into the car park. Now it goes all the wayround and that’s good, except the road into the city, themain artery is only one lane. So you’ve got three lanescoming up to the traffic lights, but only one into the city.The other two just go into Tesco and link <strong>of</strong>f to the otherside. So that’s <strong>Stoke</strong>- on-Trent’s traffic problem, isn’t it,because Tesco paid for it and got it.”“I think it’s quite poor locally as well, just going underthe bridge, just going across into the railway station, justlocally round here it can be really busy, so if you’recoming either <strong>of</strong>f the D road, you can be a little bitconfused by all <strong>of</strong> the traffic set-up, it can be extremelybusy and again if you’re going up into the city, then youcan be coming say <strong>of</strong>f the dual carriageway and thenyou’re going onto a single road, if you’re going up in toHanley.”“You’ve got an ancient railway station down in <strong>Stoke</strong> [-on-Trent], which has got restricted access across thefront <strong>of</strong> it and they’ve got a main bus route that comesright past the front <strong>of</strong> the railway station and then theybuild the new sixth form college across the other side <strong>of</strong>the road where they’ve got 3,000 coming out, wanting toget onto buses..............just unbelievable how youdecided to put a main college in a place that’s sufferingfrom congestion anyway.”Another major issue that car users felt needed to be addressedwas the traffic lights within <strong>Stoke</strong>-on-Trent, in particular thoseat Hanford roundabout and those near the new Tesco inHanley.“What they use it for, because they did the one atHanford roundabout and they put all the traffic lights on,so all the traffic would flow round and it’s worse nowthan it ever was before.”“If you need to get from Hanford roundabout up toNewcastle [under-Lyme], you have to pass throughabout six sets <strong>of</strong> traffic lights, you get caught by eachone and it can add an extra ten minutes onto yourjourney.”“The new Tesco, for example, in Hanley, the timing forthe traffic lights is ridiculous there.”“I don’t think they take into consideration your maintimes, which is like 9 o’clock in the morning, 5 o’clock atnight, because once you get stuck in between them twotimes, unless you time it right, you could be stuck thereforever, you know what I mean. You’ll be old and greyby the time …”Car users felt that roads in the area were not well maintained.This was thought to be worse on local roads which participantsfelt were missed by planners.“The roads are getting that well used, obviously you’regetting potholes everywhere, but they never get fixed orthey get like a temporary fixing and within a few monthsit’s just as bad again and especially when you haveweather that’s like this now, the roads will be murderafter.”“And yes, they might be spending money on largerroads but I think they’re forgetting all other, the smallercommunity areas, your local areas where you actuallylive, the roads are going to pot, you know. I thinkoverall it all needs looking at, not just certain areas.You can attract lots <strong>of</strong> people into the area but at theend <strong>of</strong> the day you still need to look after those that livelocally.”

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 19Capabilities on project:Transportation3.3 LTP3 GoalsParticipants were given some information about the three goalsthat the <strong>Stoke</strong>-on-Trent LTP3 aims to achieve and asked howwell these goals addressed the issues that they had justspoken about. The goals are as follows:- Economy – improving the local economy through increasingproductivity for existing businesses and encouraging newinvestment by making the area more attractive.- Health – caring for local health through improving access totransport, transport safety and encouraging walking andcycling- Environment – improving the local environment throughreducing the impact <strong>of</strong> traffic (air and noise pollution) andmoving towards more sustainable transport technology andmodes, coupled with improving the appearance <strong>of</strong> localareas.Some groups felt that the LTP3 goals addressed the issues <strong>of</strong>the area whilst others felt that they were too vague and found ithard to see how transport would contribute towards the goals.The health goal was well received but many felt it would bedifficult to achieve as current initiatives to encouragesustainable travel were perceived as ineffective and thealternatives to the car are not attractive. Current cycle laneprovision was felt to be disjointed, dangerous (due to volume <strong>of</strong>traffic) and respondents had concerns about parked cars. Itwas deemed important to protect the local economy but somerespondents felt that planners currently allow businessescoming into the area to focus on car users giving littleconsideration to pedestrians. It was suggested that the enduser <strong>of</strong> bus and cycle schemes be more involved at the designstage. Comments by group now follow.It was suggested that <strong>of</strong>f-road tracks and facilities such asparking may encourage more people to use the tracks.“Well, as far as the cycling goes it’s a joke, the onlyplace they put cycle tracks is on decent roads whereyou don’t need them anyway and they only go for about200 yards and then stop.”“We’ve been told we’ve got to do so many miles <strong>of</strong>cycle track, we’ll put one here because it’s easy to do it,not where you necessarily need it.”“They could perhaps do some cycle tracks in someparks or something or somewhere.”“Yes, <strong>of</strong>f the road altogether, it’s like a Governmentinitiative, you’ve got to put a cycle track somewhere,whether it works or not, isn’t it?”“It’s all well and good trying to encourage people to usea bike but where are they going to park it safely.”In terms <strong>of</strong> the economy, older people felt that the localeconomy needed to be protected. It was felt that the largersupermarkets were damaging to local businesses.“The big supermarkets want closing down, get the littleshops back.”“Yes, they definitely want something doing, I thinkHanley’s destroyed it a lot, the businesses are allclosing.”“Or put some shops in that are totally different than thesupermarkets, they sell totally different things, the littleboutiques and things again, you know.”3.3.1 Young PeopleParticipants in the young people group felt that the goals weregeneric and ‘the same goals as in every other council’.3.3.2 Older PeopleIn general participants in the older people / disability groupthought that the goals addressed the issues they had justspoken about. Participants felt that cycling (falling under thehealth goal) was very important. It was felt that at the moment,however, that provision for cyclists was poor. Cycle trackswere seen to be disjointed and not where people needed them.3.3.3 WomenParticipants in the women group felt that some <strong>of</strong> the goalswere slightly vague and unspecific. Participants were alsounsure as to how some <strong>of</strong> the goals related to transportationand did not know how successful they would be.“It sounds like it’s a kind <strong>of</strong> umbrella <strong>of</strong> the <strong>Stoke</strong> [-on-Trent] <strong>City</strong> Council aims and objectives, rather than likespecifically transport, really, doesn’t it?”“The first one didn't seem particularly relevant at all totransport to me but I don’t know whether I didn't hear itquite right.”

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 20Capabilities on project:Transportation“That last one doesn’t really sound like they’re going todo anything, does it?”It was felt that too much emphasis was placed by planners onattracting businesses. Participants also felt that car users weregiven too much priority.“But the thing is, what frustrates me is that I can’tbelieve that in 2010 that there’s been a new Sainsbury'sopened up in Newcastle [under-Lyme] over the roadfrom us and it’s completely designed for the car user. Iwalked over there with my son’s buggy and you have tonegotiate two quite complicated traffic systems. I can’tbelieve they’ve only just built that, it’s like somethingfrom the 70’s. So you get across there with your buggyand then on the side <strong>of</strong> the road where the crossingsare, so that you don’t have to go across two lanes <strong>of</strong>traffic driving on, if you stay on that side the kerbs aren’tdropped. So you just have to sort <strong>of</strong> ram your poor childdown these big kerbs that are like that, so straightawaythat’s not been designed for wheelchair users orbuggies in mind.”“It’s cost 90 million quid, apparently and the architectshaven’t put any thought into is this going to be, how isthis going to be used by people, are people going tocome from the town and around on foot, they haven’tthought about it at all.“It’s just a classic example around here <strong>of</strong> the plannersgiving the nod to businesses to just do what they like.”“Yes, I think that’s probably why I’m harping on, Iassume that’s probably why the lanes into Hanley werebeing diverted into Tesco, because it was Tesco thatthe lanes that were prioritising over the other road usersand going into Hanley, so Tesco gets priority rather thanthe main road.”“But the supermarkets could all do that, couldn’t theyand especially this time <strong>of</strong> year.”Participants felt that the health and environment goals,especially encouraging people to walk and cycle, wereimportant. They felt, however, that the environment in <strong>Stoke</strong>on-Trentdid not encourage people to do this. Cambridge wasreferred to as a good example.“I think it’s good that they’re thinking about it.”“… it is obviously important that they have that goal inmind.”“They can promote getting people onto their bikes andwalking places, I don’t think they say enough about thatsort <strong>of</strong> stuff and the benefits.”“To be honest I just, I do think though about <strong>Stoke</strong>-on-Trent and I know we all live here and everything butthere is so much smoke and so much car fumes and it’sso built up and there’s so much deprivation, I don’t thinkit’s the kind <strong>of</strong> place where you’d be thinking oh, let’s g<strong>of</strong>or a nice bike ride, you’d want to be going from A to B.”“But in Cambridge there’s little parts <strong>of</strong> the city that arecar free zones and it’s just for bikes and pedestriansand it’s lovely and you can breathe.”“Yeah, I mean <strong>Stoke</strong> [-on-Trent] city centre, there isn’treally a city centre, is there, let’s face it, in <strong>Stoke</strong> [-on-Trent], like just here, only the buses can go up anddown the high street and I think that that, it’s got prosand cons. I think that would be really nice for that to justbecome pedestrianised but it’s good having the buses,being able to use different routes from the cars,because obviously it alleviates the congestion.”“I was quite impressed how much they’d changed theroad system to facilitate Tesco’s, because normallythey’ll stick a building there.”The women thought that it should be the responsibility <strong>of</strong> thebusinesses to provide access, for example via a shuttle bus, tothe site.“I think the shops and businesses round here could domore, they could put buses and stuff. Is it Asda who dobuses?”

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 21Capabilities on project:TransportationCurrent strategies designed to encourage sustainable travelwere deemed to be unsuccessful.“I work in a school and we have walk to school weekand the amount <strong>of</strong> stuff that they produce for thechildren to walk to school. I think if you can walk toschool you will, regardless <strong>of</strong> whether you’ve got car ornot and I just think they waste so much money, thesethings just get put in the bin, they have stickers, leaflets,you name it, for one whole week walking to school to tryand encourage and it doesn’t encourage them.”“Promoting something which doesn’t happen.”3.3.4 ParentsParents felt that the goals addressed the issues they hadraised. However, it was felt that people who travel by thevarious different modes within <strong>Stoke</strong>-on-Trent should beconsulted in order that the goals are implemented effectively.Further, the group thought that not enough priority was given tonon-car users when planning new developments.“It addresses the issue fine, it isn’t what they, well,actually saying this is our goal, it’s the way they goabout it. They’ve got to go about it sensibly and whenthey start to talk about we’ll make better routes forcyclists, is there going to be a committee <strong>of</strong> people whodon’t use them, who are going to arrange where thecycle routes will be or are they going to actually involvesomebody who’s a biker.”“Where they are regenerating the areas, they’ve notactually put in buses to service them and the buses thatthey are using to service them are like this lady’s here,that are charging her £3.80 to go via Birmingham, youknow, to get to Newcastle [-under-Lyme].”“Again you see that’s the sort <strong>of</strong> thing that’s probablyorganised by somebody who drives all the time, wherethis is where we have the bus routes, not somebodywho uses the bus, but surely they could monitor bus …,people who are at the bus stops during the day incertain areas, I mean they can get it right.”“When I was a kid all bus routes were done first,sorted.”“Absolutely, it is just the biggest waste <strong>of</strong> money andthat must cost a fair packet and I think they do that twicea year and it’s a total waste. Parents park like a little bitaway from the school just to walk, just so the childrencan get a sticker, so it doesn’t work. We waste a lot <strong>of</strong>money in <strong>Stoke</strong> [-on-Trent] on stupid things like that.”3.3.5 Bus UsersBus users felt that the issues they had raised were addressedby the LTP3 goals. Participants felt that the health goal wasespecially important for addressing their issue throughimproving access to transport and transport safety. Bus usersthought that bus travel was too expensive and should bereduced in order to encourage more people to consider it. Thegroup thought that encouraging more people to use buseswould benefit both the environment and the economy.“And I think if people are using the bus for work, they’rekeeping the traffic down, so they should give them adiscount, you know, because they are doing whatpeople are telling, you know, they’re all saying to you,don’t use your car, use the bus and everything, you useit and it’s so expensive.”“You see it would be good for like businesses, so likethe council, if you worked for the council and you’reusing the bus, if they give discounts to students, so whydoesn’t the company as a whole give you a discount forusing the bus.”It was suggested that employers could provide discounts forbus travel.“Like have something with First and it says oh, if you’reusing the bus, like they do for like Alton Towers, they docheaper tickets and that and that’s like a benefit, that’s

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 22Capabilities on project:Transportationlike an incentive to go and do it. Not just students orpeople that get the free bus passes”.3.3.6 Car UsersCar users were sceptical about how easily the LTP3 goalscould be achieved. Participants were uncertain as to whetherpeople could be encouraged to walk or cycle rather than drive.“There’s only so much encouraging people to walk theycan actually do. Being realistic people will choose towalk, but in this weather I’d rather jump in the car, butthen they’re to addressing the issues when it comes todrivers.”The group also thought that provision for walking and cyclingwas not considered when planning major developments.“I know this is a different issue but from the point <strong>of</strong> view<strong>of</strong> people who are older and who don’t drive, I don’tthink very much consideration is taken towards them asfar as provision made within town centres. They’resticking all these large shopping centres out and it’svery convenient for drivers but it isn’t necessarilyconvenient for people who are not so good on theirfeet.”Walking within the city was felt to be unsafe.“And they’re not really done that you could actually usethem, but walking in as well, it’s not very nice. They’dhave to seriously reduce the amount <strong>of</strong> traffic on theroads if people were going to walk at all.”“And yes you can get a taxi and probably because <strong>of</strong>the system that is in place now, you’re probably going tobe safer, because there’s not a good cycle path, if youwere walking anywhere, certainly at night time you’d bethinking twice, unless it was very well lit and a relativelysafe zone, so it’s got to be well used, hasn’t it, to feelsafe and therefore your taxi is the other option.”“They’re not cycle paths round there, they’re short areasand then they dwindle <strong>of</strong>f to nothing, so you’re sort <strong>of</strong>left to fend for yourself.”“Car drivers see the cycle lanes as just an extension <strong>of</strong>the road.”It was felt that it would be difficult to encourage people to usebuses which did not run in the evening and were perceived tobe unsafe.“I’m not sure, because it’s so long since I’ve used publictransport but I suppose the other issue is that from ayounger point <strong>of</strong> view, if you’re going out at weekends, Imean most people will get taxis back but you’ve also gotlate transport but it’s also got to drop <strong>of</strong>f in areas thatthen they can get home easily.”“There’s no way I’d get a bus back.”“I just wouldn’t, there’s no way on this earth, there’d bethat much trouble on a bus.”“But I work at the hospital and I would ideally prefer tocatch a bus into work, because you can’t park and I finda parking space at the hospital and if I’m on an earlyshift I can’t get a bus that early and if I’m on a late shift,I won’t catch a bus back at 10 o’clock at night, becauseyou don’t feel safe, so that to me is something that theycould improve on, because you would leave your car athome.”One solution that was suggested was a tram; however it wasfelt that this would not work due to the five towns.Cycling was also felt to be unsafe and facilities for cyclists werefelt to be inadequate.“Well, I tried to cycle into Burslem, I work in Burslem,from Newcastle [-under-Lyme] I tried to cycle in and it’san absolute nightmare, it’s just dangerous, there’s biglorries and too much traffic, the cycle paths they put inare just for them to say, so they can tick a box and saythey’ve put some cycle paths in, really.”

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 23Capabilities on project:Transportation3.4 Prioritising PoliciesParticipants were shown 17 cards, one for each policycontained in the LTP3. Participants were then asked to work asa team to sort them into sets, organising them into whateverway seemed appropriate. The groups were then asked to givea name to each set they had identified and rank the policies inorder within the sets. The groups were then asked to rank thesets in order <strong>of</strong> importance. Participants were asked whichgroups were important and which were not as well as whetherthere were any policies that were missing but that they feltshould be included. Finally, the groups were asked which <strong>of</strong>the polices should be developed in the next 5 years and whichshould be developed within the next 15 years.With the exception <strong>of</strong> the Young People group who prioritisedall 17 policies within one group, each group parcelled thepolicies into between three and five groups. All had a health,environment/green group and a business or economy group.Generally speaking respondents wished all bar theenvironmental policies to be implemented in the short term.The following policies were deemed important in most groups:- Increase labour pool and increase the area in which thepopulation can realistically work.- Encourage the use <strong>of</strong> sustainable modes <strong>of</strong> transport(buses, walking, cycling etc)- Tackle the high numbers <strong>of</strong> people in ill health and/orclaiming incapacity benefit.- Continue to reduce the risks <strong>of</strong> death or serious injuriesassociated with transportRespondents felt that people need attractive alternatives to thecar in order to switch modes and although some felt that workhad begun in this area, there is more to do. Several groupsmentioned the bus station at Hanley as being unattractive anddangerous and cycle routes were felt to be incomplete andused by other road users. All groups mentioned access tohealth care as problematic as local centres are being replacedwith out <strong>of</strong> town sites which are difficult to get to, parking isexpensive and/or difficult to find. The reducing obesity in thelocal population policy received mixed views as some felt thatthis should be up to the individual rather than the state.The following sections provide more detail on the responsesfrom each group.3.4.1 Young PeopleParticipants in the young people group prioritised all <strong>of</strong> thepolicies within one group. Health related policies were felt to be<strong>of</strong> the greatest importance followed by economic policies.Environmental policies were felt to be <strong>of</strong> least importanceamongst young people. Young people did not considerenvironmental policies to be important and felt that this shouldbe something that is tackled at a national rather than locallevel.“Well, it doesn’t matter what you do, you’re still going tohave people driving, aren’t you?”“Well, there’s nothing you can do about it, is there?Global warming.”Participants in the young people group felt that there should bea policy to address parking issues within <strong>Stoke</strong>-on-Trent. Itwas thought that although there is enough parking in the city, itis too expensive. This was felt to be especially problematic atdoctor’s surgeries and at the hospital.“Promote more parking spaces…outside my doctors, Igot a parking ticket there last week.”“My doctor’s is paying as well.”“They shouldn’t really, it’s bad.”“The hospital’s terrible as well, the main one.”“Yes, you have to pay, like you break a leg and youhave to go and pay.”“Places where there are spaces, it’s expensive, like carpark, it’s like £6-7 for 24 hours or something.”Participants also felt that policies needed to address the roadlayout / traffic flow in <strong>Stoke</strong>-on-Trent and pointed to the trafficlights at <strong>Stoke</strong> Bridge.“It was better with the roundabout, because I mean youmove five yards and the lights have gone red again.You know you’ve got the first set <strong>of</strong> lights as you comedown the bank, well, if them ones go to green, you haveto floor it to get through the other ones and you justmake it but otherwise you’re stuck there, you’re stuckthere for another ten minutes, but then everybody goesthrough, backs it up, people coming <strong>of</strong>f the A500,seriously it’s not working.”Young people felt that it was important to address the conflictbetween cars and bicycles that was seen to lead to accidents.

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 24Capabilities on project:Transportation“They’ve got cycle paths, they’ve got a lot more cyclepaths in <strong>Stoke</strong> [-on-Tent], where everyone parks in.”A full list <strong>of</strong> the policies can be seen in Table 3.1Table 3.1: Policies prioritised: young peoplePolicyImprove access to healthcare facilities 1Continue to reduce the risks <strong>of</strong> death or serious injuries associated with transport 1Tackle the high numbers <strong>of</strong> people in ill health and/or claiming incapacity benefits 3Improve access to further education and training opportunities 4Reduce obesity in the local population 5Encourage the use <strong>of</strong> sustainable modes <strong>of</strong> transport (buses, walking, cycling etc) 6Attract inward investment through improving the appearance <strong>of</strong> the city centre and its gateways 7Increase the labour pool and increase the area in which the population can realistically work 8Reduce air pollution 9Improve the internal environment through ‘place’ schemes which manage traffic and enhancepedestrian movementsSupport the development <strong>of</strong> the visitor economy 11Reduce the reliance on oil based transport – Increase transport efficiency 12Support existing businesses in maintaining their productivity 13Reduce the noise impacts <strong>of</strong> transport 15Support Core Strategy policies to rejuvenate the area including improvements to housing, and thedevelopment <strong>of</strong> land for employmentPromote the development <strong>of</strong> community facilitiesReduce carbon emissionsPriority1016already doingcouncil can'tinfluence

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 25Capabilities on project:Transportation3.4.2 Older PeopleParticipants in the older / disability group sorted the 17 policiesinto four groups: business; community; environment; andhealth.- Policies within the ‘business’ group related to inwardinvestment and the support <strong>of</strong> businesses and the visitoreconomy.- The ‘community’ group included policies that related to thelabour pool, education and training and regeneration.- The ‘environment’ group contained policies that related tocarbon emissions, air pollution and reducing the reliance onoil-based transport.- Policies in the ‘health’ group referred to reducing obesityand deaths associated with transport as well as improvingaccess to health care.Participants within the older people group thought that althoughhealth was important, it was already quite good within <strong>Stoke</strong>on-Trent.One problem that was mentioned however, was thelack <strong>of</strong> parking spaces at health care facilities.“You can’t do much without health, can you?”“No, you can’t but I find for the area we’re in, we havegot a very good health service system at the hospital,yes, they’ve got their faults but I don’t think they’re thatbad.”“You just can’t get parking spaces.”“Well, you can die while you’re running round thehospital trying to find somewhere.”The ‘community’ group was felt to be <strong>of</strong> greatest importancefollowed by the ‘business’ and ‘health’ groups. The‘environment’ group was thought to be <strong>of</strong> least importance.The policies deemed to be most important in each group were:- Support existing businesses in maintaining their productivity(Business)- Tackle the high numbers <strong>of</strong> people in ill health and/orclaiming incapacity benefits (Health)- Improve the internal environment through ‘place’ schemeswhich manage traffic and enhance pedestrian movements(Environmental)The policies within the community group were all felt to be <strong>of</strong>equal importance. A full list <strong>of</strong> the policies by group can beseen in Table 3.2. Participants felt that all <strong>of</strong> the policiesneeded to be implemented within five years with the exception<strong>of</strong> the environmental policies. The group felt that one <strong>of</strong> themost important issues for the LPT3 should be access toeducation and jobs along with the regeneration <strong>of</strong> the area.“That, increase the labour pool and increase the area inwhich the population realistically work is a cracker inthis area. People won’t go any further than probably amile and a half.”“First <strong>of</strong> all we need work in the area, that’s the mainthing, I think, make sure with the education.”“They tend to build out, don’t they and extend andextend but leave the rotten core in the middle, that’swhat I think <strong>of</strong> <strong>Stoke</strong> [-on-Tent]. They’ve got lovelyplaces but then you get into the centre and it’s like abad apple.”

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 26Capabilities on project:TransportationTable 3.2: Policies prioritised: older people / disabilityPolicyIncrease the labour pool and increase the area in whichthe population can realistically workImprove access to further education and trainingopportunitiesSupport Core Strategy policies to rejuvenate the areaincluding improvements to housing, and the development<strong>of</strong> land for employmentGroupGroupRankPriority 5 years 15 yearsCommunity 1 1 Community 1 1 Community 1 1 Promote the development <strong>of</strong> community facilities Community 1 1 already doingEncourage the use <strong>of</strong> sustainable modes <strong>of</strong> transport(buses, walking, cycling etc)Support existing businesses in maintaining theirproductivityAttract inward investment through improving theappearance <strong>of</strong> the city centre and its gatewaysCommunity 1 1 already doingBusiness 2 1 Business 2 2 Support the development <strong>of</strong> the visitor economy Business 2 3 Tackle the high numbers <strong>of</strong> people in ill health and/orclaiming incapacity benefitsHealth 3 1 already doingReduce obesity in the local population Health 3 2 already doingContinue to reduce the risks <strong>of</strong> death or serious injuriesassociated with transportHealth 3 3 Improve access to healthcare facilities Health 3 4 Improve the internal environment through ‘place’schemes which manage traffic and enhance pedestrianmovementsReduce the reliance on oil based transport – Increasetransport efficiencyEnvironmental 4 1 Environmental 4 2 Reduce carbon emissions Environmental 4 3 Reduce air pollution Environmental 4 4 Reduce the noise impacts <strong>of</strong> transport Environmental 4 5

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 27Capabilities on project:Transportation3.4.3 WomenParticipants in the women group sorted the 17 policies into fivedifferent groups. These groups were given the headings:economy; environment; health; lifestyle; and sustainablealternatives to car travel.- Policies that were included in the ‘economy’ group relatedto the support <strong>of</strong> businesses and the visitor economy,increasing the labour pool as well as policies relating toregeneration.- The ‘environment’ group included policies that referred tothe reduction <strong>of</strong> air pollution and carbon emissions alongwith policies that aim to reduce the reliance on oil basedtransport.- The ‘health’ group included policies that related toimproving the health <strong>of</strong> the population as well as reducingobesity and reducing the risk <strong>of</strong> death associated withtransport.- Policies in the ‘lifestyle’ group referred to improving accessto healthcare, education and training.- The ‘sustainable alternatives to car group’ containedpolicies that aim to encourage people to walk, cycle andtravel by public transport.The policies deemed to be most important in each group were:- Support existing businesses in maintaining their productivity(Economy)- Reduce the reliance on oil based transport – Increasetransport efficiency and Reduce air pollution (Environment)- Tackle the high numbers <strong>of</strong> people in ill health and/orclaiming incapacity benefits and Continue to reduce therisks <strong>of</strong> death or serious injuries associated with transport(Health)- Improve access to healthcare facilities (Lifestyle)- Encourage the use <strong>of</strong> sustainable modes <strong>of</strong> transport(buses, walking, cycling etc) (Sustainable alternatives to car)A full list <strong>of</strong> the policies by group can be seen in Table 3.3.Participants found it difficult to rank the groups. The group feltthat the majority <strong>of</strong> the policies needed to be implementedwithin the next five years. Of those policies that the group feltcould be implemented in the next 10-15 years, most <strong>of</strong> thesewere environmental policies.The group felt that encouraging people to use sustainabletransport rather than travelling by car was important and wouldlead to other benefits. It was felt, however, that before thiscould be achieved public transport and walking and cyclingfacilities needed to be improved.“I think as a city, country and a world we’ve got toreduce the reliance on oil and everything else on thetable will follow.”“I think if they were going to stop people using theircars so much you’ve got to improve like how manybuses they …, make it more, the bus shelters andeverything, perhaps a bit cosier and warmer.”“Yes, I mean has anybody been to Hanley bus stationrecently, I do travel training with the children that I workwith, because I work in a special school and it’sabsolutely horrific. We have to teach children how tokeep themselves safe before we teach them how to usethe bus, because it’s just so horrific. I think, I don’tknow whether it’s true or not, but I think that they aregoing to put money into Hanley bus station and it’sabout time too.”The group felt that access to healthcare was made difficult bythe lack <strong>of</strong> parking facilities.“I don’t know about access to healthcare facilities butparking in and around the hospital is an absolutelynightmare. You can’t park in our hospital.”Supporting local businesses and attracting new businesseswas also felt to be very important for the area.“… I think supporting existing business is important,because we want to attract more businesses to thearea, you want to attract visitors and to increase local,but surely the priority is making sure that the businesseswe’ve got round here don’t get moved to south eastAsia or wherever, like they are doing round here. <strong>Stoke</strong>[-on-Trent] has been the pottery industry, moving tosouth east Asia and we really need to support localbusinesses to stop any more <strong>of</strong> them doing the samething, because that’s what’s causing this city to getworse and worse, getting poorer and poorer.”“I think getting, attracting outside investment andimproving, like you say, all the roads and everythingelse.”Participants felt that certain policies, such as reducing obesityand reducing the impact <strong>of</strong> noise were less important that therest.“I was just going to say obese people can sortthemselves out, I think somebody said that. Noise

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 28Capabilities on project:Transportationpollution, it’s an issue, but it’s not like a major thing, isit.”Table 3.3: Policies prioritised: womenPolicy Group Priority 5 years 10 years 15 yearsSupport existing businesses in maintaining theirproductivitySupport Core Strategy policies to rejuvenate the areaincluding improvements to housing, and the development<strong>of</strong> land for employmentAttract inward investment through improving theappearance <strong>of</strong> the city centre and its gatewaysEconomy 1 Economy 2 Economy 3 Support the development <strong>of</strong> the visitor economy Economy 4 Increase the labour pool and increase the area in whichthe population can realistically workReduce the reliance on oil based transport – Increasetransport efficiencyEconomy 5 Environment 1 Reduce air pollution Environment 1 Reduce the noise impacts <strong>of</strong> transport Environment 2 Reduce carbon emissions Environment 2 Tackle the high numbers <strong>of</strong> people in ill health and/orclaiming incapacity benefitsContinue to reduce the risks <strong>of</strong> death or serious injuriesassociated with transportHealth 1 Health 1 Reduce obesity in the local population Health 2 Improve access to healthcare facilities Lifestyle 1 Improve access to further education and trainingopportunitiesLifestyle 2 Promote the development <strong>of</strong> community facilities Lifestyle 3 Encourage the use <strong>of</strong> sustainable modes <strong>of</strong> transport(buses, walking, cycling etc)Improve the internal environment through ‘place’ schemeswhich manage traffic and enhance pedestrian movementsSustainablealternatives tocarSustainablealternatives tocar1 2

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 29Capabilities on project:Transportation3.4.4 ParentsParticipants in the parents group sorted the policies into fourgroups under the headings: green; health; local businesses;and welfare.- Policies that were included in the ‘green’ group related toencouraging the use <strong>of</strong> sustainable transport and reducingcarbon emissions and air pollution.- The ‘health’ group included policies relating to tackling thenumbers <strong>of</strong> people in ill health, improving access tohealthcare and reducing obesity in the local population.- The ‘local businesses’ group included policies that referredto supporting existing businesses and the visitor economyas well as attracting inward investment.- Policies within the ‘welfare’ group included those thatrelated to increasing the labour pool and regeneration.The policies deemed to be most important in each group were:- Encourage the use <strong>of</strong> sustainable modes <strong>of</strong> transport(buses, walking, cycling etc) (Green)- Tackle the high numbers <strong>of</strong> people in ill health and/orclaiming incapacity benefits (Health)- Support existing businesses in maintaining their productivity(Local businesses)- Continue to reduce the risks <strong>of</strong> death or serious injuriesassociated with transport (Welfare)A full list <strong>of</strong> the policies by group can be seen in Table 3.4. Thegroup felt that they were unable to rank the different groups asthey could not prioritise between them. Parents felt that all <strong>of</strong>the policies, with the exception <strong>of</strong> those in the ‘green’ group,should be implemented within the next five years. This isbecause participants felt that they were bombarded withenvironmental advice and had grown tired <strong>of</strong> it.“I think the reason why, if I’m not speaking foreverybody shout up and tell me to shut up but I think thereason why we’re not so bothered about this green stuffwithin the next five years is because it’s been rammeddown our throats day in, day out, you shouldn’t bedriving a car that’s got a bigger than a 200 cc engine,because it burns a hole as soon as you open thethrottle, you should recycle, you should do this, youshould do that, you should do the other. You know itgets to a point where you’re sick and tired <strong>of</strong> it and it’sbeen doing it for that long and it obviously hasn’t madeany difference because that’s what the world does. Ifyou go through history it gets hotter, it gets colder, itgets hotter, it gets colder, there’s nothing to do withcarbon emissions.”The group felt that if there were improvements to alternativeforms <strong>of</strong> transport then people would be more likely to leavetheir car at home. In particular, the group felt that bus travelshould be made cheaper, especially for children.“You know when pensioners get free bus passes, I’vegot nothing against that but something seriously needsto be done and tell your bosses for children’s fares.”“Tell them then, kids should be free.”“Or at least half price.”A suggestion made by several participants was for a park andride.“If we’re expecting the, like reducing the pollution andreduce the noise in towns, which is what we’re talkingabout, then you’re automatically saying park and ride.There’s one way <strong>of</strong> reducing the pollution and the noiseis to remove the vehicles from the town, that’s the onlyway you can do it.”One <strong>of</strong> the policies felt to be <strong>of</strong> greatest importance wasaccess to health care facilities and parking.“But they’ve put the new hospital up and they haven’tgot the car park.”“You can’t get in, you can’t park.”“What they’ve done is they’ve utilised the space thatthey’ve got for the buildings that they need but thenhaven’t thought about oh, we’ve got another 900 beds,that’s another possibly 1800 car parking spaces that weneed.”“You can park your car but it’s going to cost you £60 tovisit the hospital, isn’t it?”One policy that the group did not agree with was the reduction<strong>of</strong> obesity in the local population.“Obesity, why should the council be involved, Whyshould any country or any political organisation beinvolved in reducing obesity. Anyone who’s gotcommon sense, can’t I say no to a cream cake.”

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 30Capabilities on project:TransportationTable 3.4 Policies prioritised: parentsPolicy Group Priority 5 years 15 yearsEncourage the use <strong>of</strong> sustainable modes <strong>of</strong> transport(buses, walking, cycling etc)Green 1 Reduce carbon emissions Green 2 Reduce the noise impacts <strong>of</strong> transport Green 3 Reduce the reliance on oil based transport – Increasetransport efficiencyGreen 3 Reduce air pollution Green 3 Improve the internal environment through ‘place’ schemeswhich manage traffic and enhance pedestrian movementsTackle the high numbers <strong>of</strong> people in ill health and/orclaiming incapacity benefitsImprove access to further education and trainingopportunitiesGreen 3 Health 1 Health 2 Improve access to healthcare facilities Health 3 Promote the development <strong>of</strong> community facilities Health 4 Reduce obesity in the local population Health 5 Support existing businesses in maintaining theirproductivitySupport the development <strong>of</strong> the visitor economyAttract inward investment through improving theappearance <strong>of</strong> the city centre and its gatewaysContinue to reduce the risks <strong>of</strong> death or serious injuriesassociated with transportIncrease the labour pool and increase the area in which thepopulation can realistically workSupport Core Strategy policies to rejuvenate the areaincluding improvements to housing, and the development<strong>of</strong> land for employmentLocalbusinessesLocalbusinessesLocalbusinesses1 2 3 Welfare 1 Welfare 2 Welfare 2

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 31Capabilities on project:Transportation3.4.5 Bus UsersParticipants in the bus users group sorted the 17 policies intothree groups and labelled them: health; economy; andenvironment.- Policies included within the ‘economy’ group coveredtackling the high numbers <strong>of</strong> people in incapacity benefit,improving access to further education and training,increasing the labour pool and supporting businesses andinvestment.- The ‘environment’ group contained policies that referred toreducing the risk <strong>of</strong> death or serious injury due to transport,reducing carbon emissions and air pollution and increasingtransport efficiency.- The ‘health’ group included policies relating to encouragingthe use <strong>of</strong> sustainable modes <strong>of</strong> transport,The ‘health’ group was thought to be the most important. Thiswas followed in importance by the ‘economy’ group, whilst the‘environment’ group was felt to be <strong>of</strong> least importance. Thepolicies deemed to be most important in each group were:- Tackle the high numbers <strong>of</strong> people in ill health and/orclaiming incapacity benefits (Economy)- Continue to reduce the risks <strong>of</strong> death or serious injuriesassociated with transport (Environment)- Encourage the use <strong>of</strong> sustainable modes <strong>of</strong> transport(buses, walking, cycling etc) (Health)A full list <strong>of</strong> the policies by group can be seen in Table 3.5.With the exception <strong>of</strong> the policies in the ‘environment’ group, itwas felt that all policies needed to be implemented within thenext five years. It was thought that healthcare policiesunderpinned all other policies and so were <strong>of</strong> greatestimportance.“Because if it wasn’t addressed or didn’t look at thatthere would be less people, plus there’d be more deathsand whatever and people wouldn’t live as long to takebenefits <strong>of</strong> the services and obviously make it their city.”“And also as well, if more people are getting like sick,they’re not going to be going and working and gettingmore money in for the economy and that way then theycouldn’t tackle the environment problem.”The group thought that bus travel should be cheaper and moreincentives needed to be provided to encourage people to usethe bus.“I think they should take into consideration more aboutthe cost factor and maybe ask more people about whatthey actually think based on peoples’ incomes and theactual bus fares, because if they’re going to moveforward and they’ve got these passes and everything, Ithink we need to think about that…”“I think we need to give something back, I think theyneed to do a bit as well to encourage people and maybeif they had, if people are constant bus users, after theyget so many points or something like that, where theycan get a discount after so many, you know, they’vepaid £17 a week for so long or give them a free pass.”“Once a year in the town centre they have the comewithout your car day, which I think it’s something like50p, the journey there and back but that’s just once ayear, I think if they did more <strong>of</strong> that, people that workedin the town would use them more.”It was felt that improvements were needed to the bus service,in particular the current bus station, which was felt to beunpleasant and unsafe.“It used to be fantastic. You see I’m looking forward towhen the new bus station comes, because I’m not beingfunny, I don’t like sitting in that bus station, it’s horrible,isn’t it?”“You go in and it smells horrible and it’s dark and it’swet and everything and most <strong>of</strong> the bus stations are likethat.”“And the bars you sit on, they’re just so uncomfortableand you’ve got your shopping and there’s nowhere youcan get a nice hot drink from or nothing.”“I work in Hanley and now the dark nights I wouldn’t likethe thought <strong>of</strong> going on to the bus station to wait for abus home.”Road safety was felt to be another important issue. This wasalso thought to be linked to public transport use.“That’s the death one, so I think that’s top priority.”“So changing you to go on public transport won’t alwaysaffect it directly, will it, it’s just the bad drivers out therethat do the deaths, really, would you say?”“Yes, but if there were more buses available, then therewouldn’t be daft drivers on the streets, they’d be usingthe bus.”

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 32Capabilities on project:TransportationTable 3.5: Policies prioritised: bus usersPolicyTackle the high numbers <strong>of</strong> people in ill health and/or claimingincapacity benefitsIncrease the labour pool and increase the area in which thepopulation can realistically workSupport Core Strategy policies to rejuvenate the area includingimprovements to housing, and the development <strong>of</strong> land foremploymentAttract inward investment through improving the appearance <strong>of</strong>the city centre and its gatewaysGroupGroupRankPriority 5 years 15 yearsEconomy 2 1 Economy 2 2 Economy 2 3 Economy 2 4 Support the development <strong>of</strong> the visitor economy Economy 2 5 Support existing businesses in maintaining their productivity Economy 2 6 Improve access to further education and training opportunities Economy 2 7 Continue to reduce the risks <strong>of</strong> death or serious injuriesassociated with transportImprove the internal environment through ‘place’ schemeswhich manage traffic and enhance pedestrian movementsEnvironment 3 1 Environment 3 2 Reduce the noise impacts <strong>of</strong> transport Environment 3 3 Reduce air pollution Environment 3 4 Reduce carbon emissions Environment 3 5 Reduce the reliance on oil based transport – Increase transportefficiencyEncourage the use <strong>of</strong> sustainable modes <strong>of</strong> transport (buses,walking, cycling etc)Environment 3 6 Health 1 1 Improve access to healthcare facilities Health 1 2 Promote the development <strong>of</strong> community facilities Health 1 3 Reduce obesity in the local population Health 1 4 Tackle the high numbers <strong>of</strong> people in ill health and/or claimingincapacity benefitsHealth 1 5

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 33Capabilities on project:Transportation3.4.6 Car UsersParticipants in the car user group sorted the 17 policies int<strong>of</strong>our groups. These were then labelled: access improvements;environmental; health; and business strategy.- Policies included within ‘access improvements’ coveredimproving access to education, training and healthcarefacilities, attracting investment and supporting the economy.- The ‘environmental’ group included policies aimed atreducing the reliance on oil based transport and reducingpollution and carbon emissions.- The ‘business strategy’ group included policies thatreferred to improving the internal environment, supportingbusinesses and rejuvenating the area.- Policies in the ‘health’ group covered reductions in obesityand the numbers <strong>of</strong> people in ill health as well asencouraging the use <strong>of</strong> sustainable modes <strong>of</strong> transport.The ‘health’ group was felt by the group to be the mostimportant. This was followed in importance by the‘environmental’ group and the ‘access improvements’ group.The ‘business strategy’ group was thought to be the leastimportant. The policies deemed to be most important in eachgroup were:- Continue to reduce the risks <strong>of</strong> death or serious injuriesassociated with transport (Access improvements)- Reduce the reliance on oil based transport – Increasetransport efficiency (Environmental)- Tackle the high numbers <strong>of</strong> people in ill health and/orclaiming incapacity benefits (Health)- Improve the internal environment through ‘place’ schemeswhich manage traffic and enhance pedestrian movements(Business strategy)A full list <strong>of</strong> the policies by group can be seen in Table 3.6.The policies in the ‘health’ group were felt to be most urgent,needing to be implemented in the next five years, whilst thepolicies in the ‘environmental’ group were felt to be the leasturgent. Policies relating to health were felt to be the mostimportant for car users. It was thought that health policieswere able to underpin other policies.“Well, tackling the high number <strong>of</strong> people in ill health isthe priority.”“You’ve got to look after your health or you’ve gotnothing else, have you, really?”The group felt, however, that improving the health <strong>of</strong> peoplewithin <strong>Stoke</strong>-on-Trent was dependent upon improving the localenvironment.“You want a good environment to live in, don’t you, ifyou’ve got a good environment your health is going to,everything’s going to help.”The environment was also thought to underpin the economy asit was felt that an unattractive area would act as a barrier tooutside investment.“You’ve got to make the area attractive before you’regoing to attract businesses, aren’t you, because we’vegot this north south divide and we’re not really takeninto consideration and I think really you’ve got to do agreat deal to improve.”“Well, you’ve got to attract people and unless they findthe area attractive and potentially having lots <strong>of</strong>business there they’re not going to come, are they.”The group pointed to the new healthcare centres as anexample <strong>of</strong> poor access the facilities.“They’re building these massive bloody health centres,aren’t they and they’re knocking down the local ones.”“But they’re not accessible, are they, because they’rebuilding one in Cobridge, who’s going to get there?”“Well, they built one where the Kings Arms is.”“So they’re getting rid <strong>of</strong> all the little ones and peoplehave got to travel to the big ones.”“By the time you’ve got there because <strong>of</strong> the trafficyou’re better.”Improving access in general was seen to lead to other benefitsincluding encouraging people to use more sustainable forms <strong>of</strong>transport.“I think if you put access first, if they improve access,these two come hand in hand with improving access.That’s like improving the whole <strong>of</strong> the gateway, so thecycle bikes, so if they did the cycle tracks and theyimproved the walkways and everything else, youraccess would get better where your health would comehand in hand, then, wouldn’t it, really.”

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 34Capabilities on project:TransportationTable 3.6: Policies prioritised: car usersPolicyContinue to reduce the risks <strong>of</strong> death or serious injuriesassociated with transportIncrease the labour pool and increase the area in which thepopulation can realistically workPromote the development <strong>of</strong> community facilitiesAttract inward investment through improving the appearance <strong>of</strong>the city centre and its gatewaysImprove access to further education and training opportunitiesImprove access to healthcare facilitiesSupport the development <strong>of</strong> the visitor economyReduce the reliance on oil based transport – Increase transportefficiencyGroupAccessimprovementsAccessimprovementsAccessimprovementsAccessimprovementsAccessimprovementsAccessimprovementsAccessimprovementsGroupRankPriority 5 years 15 years3 1 3 2 3 3 3 4 3 5 3 6 3 7 Environmental 2 1 Reduce carbon emissions Environmental 2 2 Reduce air pollution Environmental 2 3 Reduce the noise impacts <strong>of</strong> transport Environmental 2 4 Tackle the high numbers <strong>of</strong> people in ill health and/or claimingincapacity benefitsHealth 1 1 Reduce obesity in the local population Health 1 2 Encourage the use <strong>of</strong> sustainable modes <strong>of</strong> transport (buses,walking, cycling etc)Improve the internal environment through ‘place’ schemeswhich manage traffic and enhance pedestrian movementsSupport Core Strategy policies to rejuvenate the area includingimprovements to housing, and the development <strong>of</strong> land foremploymentSupport existing businesses in maintaining their productivityHealth 1 3 BusinessstrategyBusinessstrategyBusinessstrategy4 1 4 2 4 3

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 35Capabilities on project:Transportation3.5 ImplementationThe implementation section <strong>of</strong> the LTP3 sets out how it will bedelivered. Participants were asked if they had £100 to spend,how they would spend this across seven key service areas. As58 people attended the groups a total <strong>of</strong> £5800 was availableto ‘spend’ across the six groups. How this money wasallocated to each <strong>of</strong> the seven service areas is shown below;the amount <strong>of</strong> money allocated to each area is given inbrackets (one respondent under spent by £10). A full list <strong>of</strong>how the different groups scored can be found in Appendix C.- Works to Highways & Streets (£1383)- Management & Maintenance (£1128)- Public transport & public transport information (£876)- Walking & Cycling (£845.50)- Safety (£646)- Planning Integration (£514.50)- Influencing Travel Behaviour (£393)Below the areas are ranked in order <strong>of</strong> spend; the percentage<strong>of</strong> the total spend is given in brackets- Works to Highways & Streets (24%)- Management & Maintenance (20%)- Public transport & public transport information (15%)- Walking & Cycling (15%)- Safety (11%)- Planning Integration (9%)- Influencing Travel Behaviour (7%)Common issues for allocating funds to Works to Highways andStreets and Management and Maintenance were pot holes andfootpath resurfacing. Some groups had mixed feelings aboutplanting as some felt money would be better spent on workswhere as others felt that trees brightened areas up.Public transport was seen by some as being dirty andexpensive and not going where people wish to travel withouthaving to make changes. Bus travel was seen by some astime consuming and difficult at night and for shift workers. Itwas perceived that improvements to public transport servicescould act as a carrot to entice people out <strong>of</strong> their cars aspeople will not change modes unless there is a viablealternative. Improvements in information provision and RealTime Information were seen as beneficial.There was a desire for council Planning Departments to havemore control over local developments ensuring that developersare made to do more for the local area as a requirement <strong>of</strong>planning permission being given. There is a perception thatdevelopers have a lot <strong>of</strong> control and that more considerationneeds to be given to sustainable modes when newdevelopments are planned being less car orientated. It wassuggested in a number <strong>of</strong> groups that the council work withother bodies to deliver the policies. It was suggested thatschools could increase awareness <strong>of</strong> sustainable modes andlocal businesses could survey their staff to determine travelpatterns/requirements.How each group spent their funds is described in the followingsections.3.5.1 Young PeopleThe top three areas in terms <strong>of</strong> spend amongst the youngpeople group were as follows; the percentage <strong>of</strong> the totalyoung people group spend is shown in brackets:- Management & Maintenance (37%)- Works to Highways & Streets (31%)- Safety (11%)Participants within the young people group felt thatmanagement and maintenance, in particular the repairing <strong>of</strong>pot holes and resurfacing <strong>of</strong> pavements, was important.“There’s potholes absolutely everywhere.”“Clayton is just full <strong>of</strong> them and they’ll come and do onestreet and if there's one on the road that joins that streetthey’ll leave that and they won’t do it until it’s the turn todo that road.”“They need resurfacing as well, a lot <strong>of</strong> footpaths.”“I think the pavements should all be tarmaced orappropriately slabbed, because there’s hazardseverywhere.”Public transport was also felt to be another key area by thegroup, scoring fourth for importance receiving 10 percent <strong>of</strong> thefunding. Currently, buses are seen to be dirty and expensive.“You sit down on a seat, you get a mouthful <strong>of</strong> dust andyou can’t see out the window.”“It’s mainly about prices, because if you want to go toClayton from Hanley, I guess you have to get twobuses, don’t you?”The group felt that the bus routes were inconvenient andmeant that they could not access certain places.

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 36Capabilities on project:Transportation“Well, they just don’t go to where you want to and whereyou need to go.”“But if you want to go to Tunstall, then it’s a few buses,do you know what I mean, they’re just not accessible tothe locations that you need to go to.”Another issue that the young people had was that the busesdid not run late enough and were not frequent enough onSundays.“We have a few drinks sometimes and we get the busdown there but we have to get the taxi back, becauseit’s after 12 o’clock, but it’s just as cheap to get thatback if there’s five <strong>of</strong> you or four <strong>of</strong> you.”“They have the service on Sunday, I think they shouldbe half an hour, not an hour on Sundays, because youget a fair few people in the pubs on Sunday.”Improving bus services was seen to lead to improvements intraffic flow, especially during the school run.“They should improve the school buses that are runpurely for the schools.”“Like those yellow things they have in America.”“There’d be less traffic, then.”“It’s mainly, when the kids are <strong>of</strong>f school it’s not so bad.”Overall however, participants felt that trying to persuade peopleto use more sustainable modes <strong>of</strong> transport was unrealistic.“People just don’t have the time for that, do they? Ifyou’ve got to drop your child <strong>of</strong>f at school for 8.45 andthey’ve got to be at work for 9 o’clock, they’re not goingto walk to school, are they?”“It’s too inconvenient.”3.5.2 Older PeopleThe top three areas in terms <strong>of</strong> spend amongst the olderpeople group were as follows; the percentage <strong>of</strong> the total olderpeople group spend is shown in brackets:- Works to Highways & Streets (23%)- Walking & Cycling (19%)- Management & Maintenance (18%)The group felt that the maintenance <strong>of</strong> roads, in particularpotholes, was important in terms <strong>of</strong> spend.“Can we put one on the bottom, potholes?”“The council have gone on record, haven’t they, forsaying it’s cheaper to pay the allowances to people thanto repair.”Participants felt that even if public transport were improvedthey would still travel by car and those with free passes did notuse them. Buses were felt to be inconvenient and timeconsuming.“As long as I am fit to drive my car I would never usepublic transport.”“A lot <strong>of</strong> our friends now, they’ve got their bus passes,but they don’t use them.”“Because half an hour or an hour you can go to Hanleyand do shopping and come home, on the bus you’rethere all day.”“If it was cost effective to get into Hanley on the bus,then I would do it, because trying to find, especially thistime <strong>of</strong> year, trying to find parking spaces, but then theproblem is dependent on what you’re buying and tryingto get back on the bus.”“Yes, you can’t buy a lot if you go on the bus.”“You can’t get on the front <strong>of</strong> the bus with a pushchair.”The group did not think that all elements <strong>of</strong> works to highwaysand streets was important and felt that the money would bebetter spent elsewhere.“What stopped me from giving them more money waslandscaping and tree planting, I don’t really care what itlooks like, as long as it gets me from A to B quicker.”

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 37Capabilities on project:Transportation“I mean it’s all well and nice to look good but at the end<strong>of</strong> the day if you’ve only got a fixed budget, why waste iton planting a tree.”“I don’t think it’s wasting, it makes you feel happier, youcome in and the blossom’s out on the trees.”“But if you’ve got big holes in the road, for god’s sakerepair the road, don’t plant a tree.”Overall, the group felt that the LTP3 process could beimproved and were unconvinced as to whether it wouldproduce any benefits.“It would be a start.”“Well, that’s the budget gone, a lot <strong>of</strong> these schemesare, I’ll call them dreamt up by consultants in an idealworld and then when it gets down to reality it’s thankyou and good night.”“Not practical.”“I mean really shouldn’t they be surveying thepopulation, the people that vote them in or don’t votethem in, doing that as well.”3.5.3 WomenThe top three areas in terms <strong>of</strong> spend amongst the womengroup were as follows; the percentage <strong>of</strong> the total womengroup spend is shown in brackets:- Works to Highways & Streets (26%)- Public transport & public transport information (20%)- Walking & Cycling (17%)Participants in the women group felt that improvements topublic transport and walking and cycling facilities were centralto encouraging people to use more sustainable modes <strong>of</strong>transport. It was felt that publicity alone would not be enough.“I thought if public transport was better it wouldinfluence travel behaviour.”“I also put that walking and cycling and improving thewalking and cycling facilities.”“But the main investment has got to be improving publictransport, because you can have a big campaign forcingeveryone on the buses.”Parking was also seen as important. Specifically, the groupthought that more parking was needed in the towns.“I think from my point <strong>of</strong> view the parking arrangementsas well, like in the areas, the works to highways and thestreets is important for me.”“I know someone, I keep going on about my work but itannoys me, because I haven’t got parking, so it’s easyfor everyone to say, well, you can start going on a busand whatnot, but there’s people who literally live acrossthe road and have got parking passes on our car parkwho won’t walk across the road and they’ve got no kidsor anything. I think it should be more, especially frombusinesses point <strong>of</strong> view, more prioritised.”“When they built Newcastle [-under-Lyme] College aswell they only had a limited number <strong>of</strong> car parkingspaces there and like two years on they had to buildmore parking spaces, because it was affecting the livingenvironment <strong>of</strong> everybody else, just the cars on the side<strong>of</strong> the road, so it’s all well and good putting a limit butunless you’re going to support people getting to work ina different way then it just doesn’t work.”The group did not spend much on planning integration as theyfelt that this should be the responsibility <strong>of</strong> developers ratherthan the council. It was therefore felt that public money shouldnot be used.“The bottom one, because I think you shouldn’t usepublic money for that, builders should be doing more.”“Yes, but you’re choosing to spend public moneyworking with developers, you tell the developers yes,you can have planning permission to build 500 houses,including more for public transport, that is what they do,but they should do it a lot more and it should be a lotmore forceful.”Overall, the group felt that the LTP3 could achieve more andplanners had opted for the ‘easy options’.“I think they’ve gone for easy options, that’s perhaps mebeing cynical, but …”“Keep existing, improve existing.”“You haven’t got to make any big changes.”“Yes but I do think that they do need to make somechanges, though as well and then obviously they’ve gota limited amount <strong>of</strong> money to spend and it’s good thatthey are wanting to spend some on it, but doing thingslike improving knowledge and awareness and things like

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 38Capabilities on project:Transportationthat, a lot <strong>of</strong> those things can be done through schools,schools can do that, the council don’t need to spendmoney on perhaps doing that, you know, the teacherscould take, as long as the teachers know about it theycan do it.”3.5.4 ParentsThe top three areas in terms <strong>of</strong> spend amongst the parentsgroup were as follows; the percentage <strong>of</strong> the total parentsgroup spend is shown in brackets:- Works to Highways & Streets (24%)- Safety (19%)- Public transport & public transport information (17%)One <strong>of</strong> the most important issues amongst parents was safety.“And the amount <strong>of</strong> idiots I see driving round when I’mwalking my dog at night is unbelievable, so that’sdefinitely something.”“It doesn’t matter how much you drum it into a child,they’ll just still do …, as a parent you instil that safety,but when they’re with their mates and things like that,they’re very much taken by their peers.”you’ve got to give it priority, like a lot <strong>of</strong> major cities, likeManchester, they have places that only buses can g<strong>of</strong>or a reason, not to clog up the town and so on and s<strong>of</strong>orth. Also if you had better information, as somebodysaid, you’re probably going to use it more.”“Some <strong>of</strong> the transport systems work in the right sort <strong>of</strong>towns, like Manchester, you can get on a tram, you canget on a bus, because it’s built and designed around it,whereas like you can’t do that to <strong>Stoke</strong> [-on-Trent]unless you bombed it first and then you’d have to likerebuild it all round it, because like you said before it’svery Victorian, it’s very old in the way it’s laid out. You’dnever get a transport system working unless you wentunderground, which is what they do in London butLondon’s old and Victorian, the only way it works is it’sall underground, here it would be exactly the same buton a far smaller scale. You’re not going to lose sort <strong>of</strong>whole lanes <strong>of</strong> roads, to put buses on or trams, unlessyou start knocking more buildings roads and winding theroads.”“The amount <strong>of</strong> roads I drive down I don’t see whythere’s a speed camera there, apart from the fact thatit’s a trap and the amount <strong>of</strong> roads that I’ve walkeddown and seen cars coming down that should have aspeed camera on it that don’t is like beyond my sort <strong>of</strong>comprehension and logic, do you know what I mean.So that’s my reason.”It was felt that improvements in safety would encourage morepeople to walk and cycle, which in turn, would lead toimprovements in health.“Well, I’ve got children and, it’s for the kids and myself,safer places and better places for them to …, andencourage them to go out on their bikes and stuff more.”“It’d reduce obesity.”Improvements in public transport were seen to underpin a lot <strong>of</strong>other improvements. The group felt that larger cities, such asManchester or London, provided good examples <strong>of</strong> how thiscould be achieved.“When I read through it, I think the only way to get a lot<strong>of</strong> these points is by public transport is the fact that3.5.5 Bus UsersThe top three areas in terms <strong>of</strong> spend amongst the bus usersgroup were as follows; the percentage <strong>of</strong> the total bus usersgroup spend is shown in brackets:- Walking & Cycling (24%)- Public transport & public transport information (20%)

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 39Capabilities on project:Transportation- Influencing Travel Behaviour (17%)Participants in the bus users group felt that sustainable travelneeded to be promoted. The group also thought that it neededto be easier to obtain information about public transport.“I think they should give a bit more information as well, Imean that’s where I put my money, because sometimesyou don’t know if things change, so the bus doesn’t turnup or like the timetables and knowing which bus to geton and <strong>of</strong>f. So, if they did that, if it was a bit better likethat it would be good.”“That’s a prime example, we’ve had snow, you goacross to like the kiosk, like the shop is shut because <strong>of</strong>the weather but where do you get, you don’t knowwhere your buses are, you don’t know nothing, theinformation person isn’t there because <strong>of</strong> the weatherand you’re there in the snow and the freezing cold andyou don’t know where they are and then you asksomebody and it is, it’s going down the other end overthere and I think it just must be this hole they’re sendingus down to.”One <strong>of</strong> the main areas that the group felt they would like tospend their money was on the bus station, which was felt to beunpleasant. Participants thought that it could be improved bymodernising the waiting area and providing real time /interactive passenger information.“That is the oldest bus station, horrible bus station, itstinks.”“You get there, it’s horrible, it’s cold, it’s freezing, it’sfilthy, there’s people weeing everywhere.“I think that would be good, though, if it was like a bitmore high tech, like an airport or a train station, wherethey have the things that flip down.”“Or they could possibly have, they need a website thatpeople could go on to get information when thingschange, so you could just log on.”“Or those touch screen …”The group also felt that the bus services needed to start earlierin the morning and run later in the evening. It was felt that thiswould encourage people who work shifts to travel by bus.“Because I do shift work and a lot <strong>of</strong> people haven’tmanaged to get into work because <strong>of</strong> the snow but thenyou don’t know when the buses are and because <strong>of</strong> thetimes we start, the buses don’t start early enough andthey don’t go late enough, because some people canget on but can’t get home.”“I’ve got an idea what I think might be good, if they, withemployment, with people that travel a lot on the buses,public transport, maybe if they contacted some <strong>of</strong> thebigger employees in the city to sort <strong>of</strong> get somefeedback about people that travel on the buses everyday and the times, because they need to look atrejigging the actual times for people who are …, youknow what I mean, if they do sort <strong>of</strong> 9-5 or certain shifts,because they might get a lot <strong>of</strong> information back fromthose people.”The group felt that the council had already implemented somegood schemes to encourage people to be more active. Oneexample that was given was Lyme Valley.“I think they do a lot, really, I think they try with thewalking and cycling thing, I really do, because downwhere I live is Lyme Valley and they’ve done all the gymequipment all the way along that and it’s good stuff, youknow.”“It’s fantastic, it don’t get damaged, because it’s quiteexpensive equipment, isn’t it.”“And I do think they’re trying in that way, definitely, toget you fitter, because really you don’t need to go in thegym, you can just go along there and it’s really good,isn’t it and you can cycle along there as well, it’s flat butit’s just getting to the place on your bike but it is good. Ithink they are getting that bit right but it’s just the publictransport that’s not right.”3.5.6 Car UsersThe top three areas in terms <strong>of</strong> spend amongst the car usersgroup were as follows; the percentage <strong>of</strong> the total car usergroup spend is shown in brackets:- Works to Highways & Streets (26%)- Management & Maintenance (26%)- Planning Integration (17%)The management and maintenance area was seen to beimportant as the group felt that it underpinned all other areas <strong>of</strong>the LTP3.

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 40Capabilities on project:Transportation“If they’ve got the management <strong>of</strong> it and themaintenance <strong>of</strong> it and the planning <strong>of</strong> it all right,everything else would come hand in hand, so it wouldbecome safer for cyclists to cycle without a cycle pathand people would walk better without having to worryabout the congestion around the city.”One <strong>of</strong> the most important aspects <strong>of</strong> the LTP3 was thought tobe planning integration. It was felt that when planning newdevelopments, consideration had to be given to all modes <strong>of</strong>transport and not just car users. The new Tesco developmentwas seen to be difficult to access via walking, cycling or publictransport. It was felt to be the developer’s responsibility to fundthis.“Well, I’ve put planning integration for the most amount<strong>of</strong> money and mainly because they’re changingeverything here, like you say with Tesco’s andwhatever, they don’t seem to force them into doingloads <strong>of</strong> stuff to improve the transport. I mean like I say,they’ve got a nice road going up Tesco’s and that’s it,but they should force them into saying, right, if you’regoing to build a Tesco’s here and make lots <strong>of</strong> money in<strong>Stoke</strong> [-on-Trent], then you have to do some other stuff,whereas it’s got nothing to do with you.”“Well, the classic thing with the Tesco is that Tescoactually paid for that junction, the road down as far asEtruria Road and then the roads were continued onthrough this terrible word, the Foukes Oil Company andthen joined up at Bale Place to become a complete ringroad but because the company who owned the landwent bankrupt, they haven’t put it in, now I think that’sbad planning by the city council, they may well have justsaid well, we’ll fund that and get it in, because at somepoint it’s got to come, you know and another falseeconomy.”“Well, they don’t make it for people to walk to, though,they make it for people to drive to, so that totallyundermines what they’re trying to do anyway.”3.6 Investment areasThe LTP identifies three main areas <strong>of</strong> investment as follows:- Making best use <strong>of</strong> the existing transport network –improved maintenance the existing streets and routes,management <strong>of</strong> signals etc, smarter routes- Improving Public Transport – bus partnership, improving busspeeds etc to achieve mode shift- Supporting behaviour change – active travel (walking &cycling), school and business travel planning, place makingand improving streetsThe groups’ investment priorities appear to concur with these.All groups, with the exception <strong>of</strong> bus users, ranked Works toHighways and Streets in their top three <strong>of</strong> service investmentpriorities and half the groups ranked management andmaintenance in their top three (young, older, car users).Half <strong>of</strong> the groups (women, parents and bus users) rankedpublic transport and public transport information in their topthree services for investment and half (older, women and bususers) ranked walking and cycling in their top three. Safety wasranked in the top three service provisions by half <strong>of</strong> the groups(young, parents and bus users).“But they should also say, you know, say to Tesco’s andSainsbury's, all these different people, put some moneyinto the transport system, put some money into thebuses, you know, support walking and cycling andwhatever to get to their stores. Instead they just plonkthem in the middle <strong>of</strong> …”“I think the other thing with Tesco’s is, where’s thenearest bus stop?”

4 Summary

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 42Capabilities on project:Transportation4 Summary4.1 OverviewSix focus groups were conducted with a variety <strong>of</strong> <strong>Stoke</strong>-on-Trent residents during early December 2010. Fifty eight peopletook part in the groups which discussed current transportconditions in the city and gathered views on the goals andpolicies set out in the LTP3 document. Respondents alsoprioritised seven service areas by allocating their preferredimaginary spend to them.The following sections provide a summary <strong>of</strong> the currenttransport issues, respondents views on the LTP3 goals, policyand implementation prioritisation.4.2 Current Transport IssuesDuring the warm up exercise when respondents were asked toindicate the level <strong>of</strong> ease with which they could travel toeveryday places such as their GP, supermarket and leisurefacilities the majority <strong>of</strong> respondents did not raise any majorproblems when travelling around <strong>Stoke</strong>-on-Trent.Respondents tended to drive and walk to the suggestedlocations although some used buses and taxis. Cars wereseen as the preferred mode by most respondents as they wereviewed as the most convenient means <strong>of</strong> travel.One destination was mentioned repeatedly as being difficult toget to; the hospital. This location was seen to require severalbus changes to get to and if travelling by car, parking there wasan issue due to lack <strong>of</strong> spaces as well as being expensive.The following areas were felt to be congested:- <strong>City</strong> centre during morning peak- <strong>City</strong> centre during evening peak- Hanley Shopping Centre- Area around The <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent 6 th Form College- TescoIn addition, the road network was felt to lack flexibility as ifthere was an incident on one route, all routes tended to grind toa halt. The poor condition <strong>of</strong> the road and footpaths was alsocited by many respondents.Non-regular bus users perceived bus services to be:- Unreliable- Lacking direct routes so multiple services have to be used toreach destination covering only a short distance- Lacking connectivity leading to long waiting times- Expensive, especially for children- Lacking late night service provisionRegular bus users were more satisfied with bus services thanthose respondents who had less experience <strong>of</strong> buses althoughthey did view them as busy and wished for better integration <strong>of</strong>services to reduce waiting time and the distances they had towalk between services. People tended to use the bus becausethey had no alternative.Some viewed cycle lanes as disjointed being put in for the sake<strong>of</strong> a cycle lane rather than providing a joined up network. Lack<strong>of</strong> enforcement <strong>of</strong> parking in cycle lanes was felt to lead todangers for cyclists and other road users.Several respondents mentioned that they felt <strong>Stoke</strong>-on-Trent islimited in the improvements that it can make due to the existingVictorian infrastructure.4.3 LTP3 GoalsParticipants were given a definition <strong>of</strong> a local transport planand then asked what issues they would like the council toconsider in the LTP. Respondents tended to focus on specificlocal issues such as resolving congestion, improving the localroad network and road maintenance. They mentionedimproving cycle paths, providing shuttle buses and a park andride citing examples in other areas. Bus service considerationswere felt to be improving driver attitudes, cheaper faresespecially for children, reduced journey times and direct routes.Some mentioned that new developments needed moreconsideration.Participants were given some information about the three goalsthat the <strong>Stoke</strong>-on-Trent LTP3 aims to achieve and were askedhow well these goals addressed the issues that they had justspoken about. Some groups felt that the LTP3 goalsaddressed the issues <strong>of</strong> the area whilst others felt that theywere too vague and found it hard to see how transport wouldcontribute towards the goals.The health goal was well received but many felt it would bedifficult to achieve as current initiatives to encouragesustainable travel were perceived as ineffective and thealternatives to the car are not attractive. Some groups wereconcerned for their safety when not using a car. It wasdeemed important to protect the local economy.

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 43Capabilities on project:Transportation4.4 Prioritising PoliciesParticipants were shown 17 cards, one for each policycontained in the LTP3. Participants were then asked to workas a team to sort them into sets, organising them into whateverway seemed appropriate. The groups were then asked to givea name to each set they had identified and rank the policies inorder within the sets. The groups were then asked to rank thesets in order <strong>of</strong> importance. Participants were asked whichgroups were important and which were not as well as whetherthere were any policies that were missing but that they feltshould be included. Finally, the groups were asked which <strong>of</strong>the polices should be developed in the next five years andwhich should be developed within the next 15 years.With the exception <strong>of</strong> the Young People group who prioritisedall 17 policies within one group, each group parcelled thepolicies into between three and five groups. All had a health,environment/green group and a business or economy group.Generally speaking respondents wished all bar theenvironmental policies to be implemented in the short term(next 5 years).The following policies were deemed important in most groups:- Increase labour pool and increase the area in which thepopulation can realistically work.- Encourage the use <strong>of</strong> sustainable modes <strong>of</strong> transport(buses, walking, cycling etc)- Tackle the high numbers <strong>of</strong> people in ill health and/orclaiming incapacity benefit.- Continue to reduce the risks <strong>of</strong> death or serious injuriesassociated with transport4.5 Implementation PrioritiesParticipants were asked if they had £100 to spend, how theywould spend this across seven key service areas. As 58people attended the groups a total <strong>of</strong> £5800 was available to‘spend’ across the six groups. How this money was allocatedto each <strong>of</strong> the seven service areas is shown below; the amount<strong>of</strong> money allocated to each area is given in brackets (onerespondent under spent by £10).- Works to Highways & Streets (£1383)- Management & Maintenance (£1128)- Public transport & public transport information (£876)- Walking & Cycling (£845.50)- Safety (£646)- Planning Integration (£514.50)- Influencing Travel Behaviour (£393)Below the areas are ranked in order <strong>of</strong> spend; the percentage<strong>of</strong> the total spend is given in brackets- Works to Highways & Streets (24%)- Management & Maintenance (20%)- Public transport & public transport information (15%)- Walking & Cycling (15%)- Safety (11%)- Planning Integration (9%)- Influencing Travel Behaviour (7%)Common issues for allocating funds to Works to Highways andStreets and Management and Maintenance were pot holes andfootpath resurfacing. Some groups had mixed feelings aboutplanting as some felt money would be better spent on workswhere as others felt that trees brightened areas up.Public transport was seen by some as being dirty andexpensive and not going where people wish to travel withouthaving to changes buses. Bus travel was seen by some astime consuming and difficult at night and for shift workers. Itwas perceived that improvements to public transport servicescould act as a carrot to entice people out <strong>of</strong> their cars as it wasfelt that people will not change modes unless there is a viablealternative. Improvements in information provision and RealTime Information were seen as beneficial.There was a desire for council Planning Departments to havemore control over local developments ensuring that developersare made to do more for the local area as a requirement <strong>of</strong>planning permission being given. There is a perception thatdevelopers have a lot <strong>of</strong> control and that more considerationneeds to be given to sustainable modes when newdevelopments are planned being less car orientated. It wassuggested in a number <strong>of</strong> groups that the council work withother bodies to deliver the policies. It was suggested thatschools could increase awareness <strong>of</strong> sustainable modes andlocal businesses could survey their staff to determine travelpatterns/requirements.The LTP identifies three main areas <strong>of</strong> investment as follows:- Making best use <strong>of</strong> the existing transport network- Improving Public Transport- Supporting behaviour changeThe groups’ investment priorities appear to concur with these.

Appendix A: Discussion Guide

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 45Capabilities on project:TransportationError! Reference source not found.Appendix A: Discussion Guide<strong>Stoke</strong> on Trent <strong>City</strong> Council Local Transport Plan 3Discussion GuideThis guide outlines the topic areas and questions, which need to be covered during the focus groups. It isintended to act as an aid- memoir for the researcher, and as a result the researcher may not necessarilyask all these questions or follow them in the order shown. The guide will be used to check that allrelevant issues have been covered.INTRODUCTION:Welcome everyone. (10 mins)• Introduce yourself/AECOM independent research agency• Conducting group on behalf <strong>of</strong> <strong>Stoke</strong>-on-Trent <strong>City</strong> Council. The purpose <strong>of</strong> this group is todiscuss transport issues/problems currently facing the city and to determine your views on thecurrent LTP3. LTP3 is a strategy document that explains how the city is going to take forwardtransport investment and develop plans to tackle transport issues over the next 15 years.• Explain your role (to keep discussion going, stick to aim)Establish ground rules –• ‘phones and pagers <strong>of</strong>f• Point out toilet and refreshment areas• Confidentially, anonymity and tape recorder• Emphasise there are no right/wrong answers• listen to and show respect for the opinion <strong>of</strong> others, all views have equal value• no criticism without a possible alternative• only one conversation at a time – direct comments at me rather than between yourselves• everyone will be given an opportunity to give their view and most people enjoy the process• May stop people if they are talking about something I know we want to discuss at a later point – soplease don’t be upset, I will come back to you when we are discussing that subject.WARM UP: (15 mins) 25• Ask each person in the group to introduce themselves(write this down according to their position round the table so that you can use people’s names).• Where live• What do for a living

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 46Capabilities on project:TransportationError! Reference source not found.WARM UP EXCERCISE – hand out below list – ask to rate how easy it is for them to get to each place, how they wouldtravel there and which they would normally go toAreaTransportUsedVery EasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health ClinicDentistChemistsHospitalPost OfficeSupermarket/shops –weekly shopLeisure e.g.cinema/theatre/bingo/restaurant/pub/barLeisure centre/GymJob centreWorkSchool/ college/universityLibraryChildcare/ nursery• How do people normally travel places?• Why choosing that mode? (choose different mode at different times? when/why?)• Is their current mode(s) meeting their needs? Why/why not?• What are the current transport problems?o For locations marked as difficult/very difficult – why?o What areas are these in?o What effect does this have?• Is there anywhere want to go but don’t/ or don’t go as <strong>of</strong>ten because <strong>of</strong> travelling difficulties?Where, why difficult, how improved?• Have they ever not applied/ or turned down an employment opportunity because <strong>of</strong> problemsaccessing it? What/when/whereLOCAL TRANSPORT PLAN 3:(5 mins) 30LTP is a strategy document that explains how the city is going to take forward transport investment anddevelop plans to tackle transport issues over the next 15 years.

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 47Capabilities on project:TransportationError! Reference source not found.• Generally, what issues would you like the council to consider in the LTP?LTP3 GOALS: (10 mins) 40The three goals which the <strong>Stoke</strong>-on-Trent LTP3 aims to achieve are:• Economy – improving the local economy through increasing productivity for existing businesses andencouraging new investment by making the area more attractive.• Health – caring for local health through improving access to transport, transport safety andencouraging walking and cycling• Environment – improving the local environment through reducing the impact <strong>of</strong> traffic (air and noisepollution) and moving towards more sustainable transport technology and modes, coupled withimproving the appearance <strong>of</strong> local areas.How do these address the issues we’ve just spoken about?PRIORITISING POLICIES: (30 mins) 70In order to achieve these goals, the council has developed the following policies.EXERCISE 1 – There are 17 cards with a policy written on them.• I am now going to give you a set <strong>of</strong> cards, which describe each <strong>of</strong> these Policy Areas. Please workas a team to sort them out into sets, organising them in whatever way seems appropriate.(Facilitator to note the groups and policies within each).• Now name each set you have identified• Now rank them in order <strong>of</strong> importance within the sets• Now rank the sets in order <strong>of</strong> importance.Why have these policies been separated into these groups?What groups are important and what’s not? Why is this group more important than that one? Is there apolicy that you think should be included but is missing?EXERCISE 2 – Now group these into 2 groups, policies that should be developed within the next 5 yearsand policies that should be developed in the next 15 years.Why should these policies be developed within the next 5 years?Why should these policies be developed within the next 15 years? Why can they wait?

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 48Capabilities on project:TransportationError! Reference source not found.IMPLEMENTATION: (20 mins) 90 minsThe implementation section <strong>of</strong> the LTP sets out how it will be delivered.If you had £100 to spend how would you spend your money across the following key service areas:• Public transport & public transport information - work with bus operators to improve busservices, give priority for buses for example at traffic signals. Work with railway operators toimprove and promote rail services and stations. Bus timetable and route information provision,improved public transport guides and internet tools.• Works to Highways & Streets - improve traffic flow through better parking arrangements andenforcement, review crossings and bus stop locations, and works to improve the appearance <strong>of</strong>main routes, for example improved footways, landscaping and tree planting.• Influencing Travel Behaviour - Travel planning work to help people to know what transportchoices are available, for example to schools and workplaces.• Management & Maintenance - maintenance <strong>of</strong> road and pavement surfaces, improved signs androad markings, better operation <strong>of</strong> traffic lights.• Walking & Cycling - Improve walking and cycling facilities, such as more greenways, crossings,route signage and cycle parking. Encouraging walking and cycling, for example to schools andworkplaces, through promotions, training, marketing and information. Also cycle hire, cyclemaintenance and re-cycling <strong>of</strong> bikes.• Safety - safety engineering works, 20mph zones, safety promotion & education, safety training,enforcement <strong>of</strong> speed limits & traffic rules, and CCTV.• Planning Integration - work with developers building in <strong>Stoke</strong>-on-Trent to provide transportfacilities, and link to and promote existing transport links.How have you spent the money? Where are you spending the most and least? What’s most/leastimportant?The three main areas <strong>of</strong> investment are:• Making best use <strong>of</strong> the existing transport network – improved maintenance the existing streets androutes, management <strong>of</strong> signals etc, smarter routes• Improving Public Transport – bus partnership, improving bus speeds etc to achieve mode shift• Supporting behaviour change – active travel (walking & cycling), school and business travelplanning, place making and improving streetsHow does this compare with your spending patterns?

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 49Capabilities on project:TransportationError! Reference source not found.Does it fit well or should other areas be looked at?CLOSING• Thank everyone for their time• Report findings to the clientCIRCULATE INCENTIVE AND OBTAIN SIGNATURES FOR RECEIPT

Appendix B: Warm-up ExerciseResults

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 51Capabilities on project:TransportationAppendix B: Warm-up ExerciseResultsYOUNG PEOPLEAreaTransportUsedVeryEasyEasyNeithereasy nordifficultGP Surgery/Health Clinic Trent Vale Car 1Dentist Clayton Car 1Chemists Trent Vale Car 1Hospital Hartshill Car 1Post Office Clayton Car 1Supermarket/shops – Clayton Car 1weekly shopLeisure e.g.Newcastle-under- Car 1cinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym Car 1DifficultVeryDifficultDo notvisitJob centre 1Work Van 1School/ college/university 1Library 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 52Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Trent Vale Car 1Dentist Clayton Car 1Chemists Clayton Car 1Hospital Hartshill Car 1Post Office Clayton Car 1Supermarket/shops – Trent Vale Car 1weekly shopLeisure e.g.1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym 1Job centre 1Work Staffordshire Car 1School/ college/university 1Library 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 53Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health ClinicDentistChemistsNewcastle-under-LymeNewcastle-under-LymeCarCarHospital HartshillPost Office Clayton WalkSupermarket/shops –weekly shopLeisure e.g.cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym Clayton WalkJob centreWorkSchool/ college/universityLibraryChildcare/ nursery

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 54Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Hanley Walk 1Dentist Hanley Walk 1Chemists Sneyd Green Walk 1HospitalNewcastle-under- Taxi 1LymePost Office Hanley Walk 1Supermarket/shops – Hanley Walk 1weekly shopLeisure e.g.Hanley Walk / Taxi 1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym Festival Park Taxi 1Job centre Hanley Taxi 1Work 1School/ college/university 1Library 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 55Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic <strong>Stoke</strong> Walk 1Dentist <strong>Stoke</strong> Walk 1Chemists <strong>Stoke</strong> Walk 1HospitalNewcastle-under- Car 1LymePost Office <strong>Stoke</strong> Walk 1Supermarket/shops – Newcastle-under- Car 1weekly shopLymeLeisure e.g.Taxi 1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym 1Job centre 1Work Chesterfield Car 1School/ college/university 1Library 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 56Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitChemists Wolstanton Walk 1Hospital 1Post Office 1GP Surgery/Health Clinic Newcastle-under- Car 1LymeDentist Meir Park Car 1Supermarket/shops –Asda Car 1weekly shopLeisure e.g.Newcastle-under- Taxi 1cinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym 1Job centre 1Work Blythe Bridge Car 1School/ college/university 1Library 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 57Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Oakhill Car 1Dentist Oakhill Car 1Chemists <strong>Stoke</strong> Car 1Hospital Hartshill Car 1Post Office <strong>Stoke</strong> Car 1Supermarket/shops –<strong>Stoke</strong> Car 1weekly shopLeisure e.g.<strong>Stoke</strong> Walk 1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym 1Job centre 1Work 1School/ college/university 1Library 1Childcare/ nurseryNewcastle-under-LymeCar 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 58Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Trent Vale Walk 1Dentist Trent Vale Walk 1Chemists Trent Vale Walk 1Hospital North Staffs Car 1Post Office Trent ValeSupermarket/shops – Trent Vale Bus 1weekly shopLeisure e.g.1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym 1Job centreNewcastle-under- Bus 1LymeWork 1School/ college/university 1Library 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 59Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Hartshill Taxi 1Dentist Sleighton Bus 1Chemists Trent Vale Walk 1Hospital North Staffs 1Post Office Trent Vale Walk 1Supermarket/shops – <strong>Stoke</strong> / Trent Vale Taxi / Bus 1weekly shopLeisure e.g.Newcastle-under- Taxi / Buscinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym 1Job centreNewcastle-under- WalkLymeWork All over Car 1School/ college/university 1Library 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 60Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Blythe Bridge 1Dentist Meir Heath 1Chemists Wolstanton 1HospitalNewcastle-under-LymePost Office Blythe BridgeSupermarket/shops – Wolstantonweekly shopLeisure e.g.1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym 1Job centre 1Work Wolstanton 1School/ college/university 1Library 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 61Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Clayton Car 1Dentist Clayton Car 1Chemists Westbury Park Car 1Hospital North Staffs Car 1Post Office Clayton Car 1Supermarket/shops –Tesco Car 1weekly shopLeisure e.g.Newcastle-under- Car 1cinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym Newcastle-under- Car 1LymeJob centreNewcastle-under- Car 1LymeWork Staffordshire Car 1School/ college/universityLibraryChildcare/ nursery

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 62Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Hanley 1Dentist Sneyd Green Bus 1Chemists Hanley 1HospitalNewcastle-under-LymePost Office Hanley 11Supermarket/shops – Hanley 1weekly shopLeisure e.g.Hanley Taxi 1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym 1Job centre 1Work Hanley 1School/ college/university Shelton Bus 1LibraryChildcare/ nursery

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 63Capabilities on project:TransportationOLDER PEOPLE / DISABILITYAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Kidsgrove Car 1Hospital Hartshill Car 1Post Office Butt – Lane Walk 1Supermarket/shops –weekly shopLeisure e.g.cinema/theatre/bingo/restaurant/pub/barLeisure centre/GymDentistNewcastle-under- Car 1LymeChemists Butt – Lane Walk 1Newcastle-under-Lyme / Kidsgrove /HanleyHanley /Newcastle-under-Lyme / local / intoCheshireNewcastle-under-Lyme / KidsgroveCar 1Car 1Car 1Job centre Kidsgrove Car 1Work 1School/ college/university 1Library Kidsgrove Car 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 64Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Whitehill Kids Car 1Dentist Tunstall Car 1Chemists Kidsgrove Car 1Hospital <strong>Stoke</strong> Car 1Post Office Kidsgrove Car 1Supermarket/shops – Tunstall Car 1weekly shopLeisure e.g.Festival Park Car 1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym Kidsgrove Car 1Job centre 1Work 1School/ college/university Kidsgrove Car 1Library Kidsgrove Car 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 65Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Norton Car 1Dentist Smallthorne Car 1Chemists Norton Car 1Hospital Hartshill Car 1Post Office Brown Edge Car 1Supermarket/shops – Brown Edge Car 1weekly shopLeisure e.g.Festival Park / Walk 1cinema/theatre/bingo/restaurant/pub/barBrown EdgeLeisure centre/Gym 1Job centre 1Work 1School/ college/university 1Library Burslem Walk 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 66Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Clayton / Walk 1Newcastle-under-LymeDentistNewcastle-under- Bus 1LymeChemistsNewcastle-under- Bus 1LymeHospital Hartshill Bus 1Post OfficeNewcastle-under- Bus 1LymeSupermarket/shops – Newcastle-under- Bus 1weekly shopLymeLeisure e.g.Hanley Car 1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym 1Job centre 1Work <strong>Stoke</strong> Bus 1School/ college/university 1Library Clayton Walk 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 67Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Burslem Car 1Dentist Tunstall Walk / Car 1Chemists Tunstall Walk / Car 1HospitalNewcastle-under- Car 1LymePost Office Tunstall Walk / Car 1Supermarket/shops – Wolstanton Car 1weekly shopLeisure e.g.Most areas Car 1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym Tunstall Walk / Car 1Job centre 1Work 1School/ college/university 1Library Tunstall Walk / Car 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 68Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Tunstall WalkDentist Tunstall WalkChemists Tunstall WalkHospitalNewcastle-under- Bus / TaxiLymePost Office Tunstall WalkSupermarket/shops – Tunstall Walk / Liftweekly shopLeisure e.g.Hanley / Bus / Liftcinema/theatre/bingo/restaurant/pub/barNewcastle-under-LymeLeisure centre/Gym 1Job centre 1Work 1School/ college/university 1Library Tunstall WalkChildcare/ nursery

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 69Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic 1Dentist Tunstall WalkChemists 1Hospital Hartshill Bus 1Post Office 1Supermarket/shops –1weekly shopLeisure e.g.Burslem Bus 1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym 1Job centre 1Work Longport Bus 1School/ college/university 1Library Tunstall WalkChildcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 70Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Shelton Bus / Car 1Dentist Shelton Bus / Car 1Chemists Shelton DeliveredHospital University Hosipital Taxi 1Post Office Trent Vale Car 1Supermarket/shops –<strong>Stoke</strong> Bus / Carweekly shopLeisure e.g.Newcastle-under- Bus / Car 1cinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym 1Job centre 1Work 1School/ college/university 1Library <strong>Stoke</strong> Bus / CarChildcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 71Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Newcastle-under- Car / Walk 1LymeDentist <strong>Stoke</strong> Car 1ChemistsNewcastle-under- Car / Walk 1LymeHospital <strong>Stoke</strong> CarPost OfficeNewcastle-under- Walk 1LymeSupermarket/shops – Newcastle-under- Car 1weekly shopLymeLeisure e.g.Newcastle-under- Car / Walk 1cinema/theatre/bingo/restaurant/pub/barLyme / <strong>Stoke</strong>Leisure centre/Gym 1Job centre 1Work <strong>Stoke</strong> Car 1School/ college/university 1Library 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 72Capabilities on project:TransportationWOMENAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Hanford Car 1Dentist Shelton Car 1Chemists Oakhill Walk 1HospitalNewcastle-under- Car 1LymePost Office <strong>Stoke</strong> Car / Walk 1Job centre 1Work Festival Park Car 1School/ college/university Staffs / Shelton Car 1Library <strong>Stoke</strong> Car / Walk 1Childcare/ nurserySupermarket/shops –Tesco Car 1weekly shopLeisure e.g.Festival Park / Car 1cinema/theatre/bingo/restaurant/pub/barNewcastle-under-LymeLeisure centre/Gym Fenton Car 1Newcastle-under-Lyme1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 73Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Newcastle-under- Car 1LymeDentist Wolstanton Walk 1Chemists May Bank / Car 1SheltonHospitalNewcastle-under- Car 1LymePost OfficeNewcastle-under- Car 1LymeSupermarket/shops – <strong>Stoke</strong> / Newcastleunder-LymeCar 1weekly shopLeisure e.g.<strong>Stoke</strong> / Newcastleunder-LymeCar 1cinema/theatre/bingo/restaurant/pub/bar/HanleyLeisure centre/Gym 1Job centre 1Work Hanley Car 1School/ college/university 1Library 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 74Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Hanford Car 1Dentist <strong>Stoke</strong> Car 1Chemists Trent Vale Car 1Hospital <strong>Stoke</strong> Car 1Post Office Clayton CarSupermarket/shops – Trent Vale Car 1weekly shopLeisure e.g.Newcastle-under- Car 1cinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym Trent Vale 1Job centreNewcastle-under-LymeWork Burslem Car 1School/ college/university Clayton 1Library Clayton Car 1Childcare/ nursery Clayton Car 11

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 75Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitWork <strong>Stoke</strong> Car 1School/ college/university 1LibraryChildcare/ nurseryGP Surgery/Health Clinic Newcastle-under- Walk 1LymeDentistNewcastle-under- Walk 1LymeChemistsNewcastle-under- Walk 1LymeHospitalNewcastle-under- Car 1LymePost OfficeNewcastle-under- Walk 1LymeSupermarket/shops – Newcastle-under- Walk 1weekly shopLymeLeisure e.g.Newcastle-under- Walk 1cinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym Newcastle-under- Car 1LymeJob centre 1Newcastle-under-LymeNewcastle-under-LymeWalk 1Car 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 76Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Trentham Car 1Dentist Longton Car 1Chemists Trentham Car 1Hospital North Staffs Car 1Post Office Fenton Walk 1Supermarket/shops – Longton Car 1weekly shopLeisure e.g.Hanley / Car / Taxi 1cinema/theatre/bingo/restaurant/pub/barNewcastle-under-LymeLeisure centre/Gym Fenton Car 1Job centre 1Work Stafford Car 1School/ college/university 1Library Fenton Car 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 77Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Wolstanton Walk 1Hospital Hartshill Car 1Post Office Milehouse Walk 1DentistNewcastle-under- Cycle 1LymeChemists Milehouse Walk 1Supermarket/shops – Milehouse Car 1weekly shopLeisure e.g.Newcastle-under- Cycle 1cinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym 1Job centre 1Work Tunstall Car 1School/ college/university 1LibraryNewcastle-under- Cycle 1LymeChildcare/ nursery Hempstalls Walk 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 78Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Wolstanton Walk 1Dentist Audley Car 1Chemists Wolstanton Walk 1Hospital Hartshill Car 1Post Office Wolstanton Walk 1Work Bucknall Car 1School/ college/university 1Supermarket/shops – Newcastle-under- Car 1weekly shopLymeLeisure e.g.Festival Park Car 1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym Newcastle-under- Car 1LymeJob centre 1LibraryNewcastle-under- Walk 1LymeChildcare/ nursery Porthill Car 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 79Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Audley Car 1Dentist Audley Car 1Chemists Audley Car 1HospitalNewcastle-under- Car 1LymePost OfficeNewcastle-under- Car 1LymeSupermarket/shops – Newcastle-under- Car 1weekly shopLyme / AudleyLeisure e.g.Hanley / Car 1cinema/theatre/bingo/restaurant/pub/barNewcastle-under-LymeLeisure centre/Gym 1Job centre 1Work Abbey Hutton Car 1School/ college/university 1LibraryNewcastle-under- Car 1LymeChildcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 80Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Wolstanton Walk 1Dentist Hanford Car 1Chemists Wolstanton Walk 1HospitalNewcastle-under- Bus 1LymePost Office Wolstanton Walk 1Supermarket/shops – End <strong>of</strong> road Walk 1weekly shopLeisure e.g.Newcastle-under- Bus 1cinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym 1Job centre 1Work Hanley Car 1School/ college/university 1Library 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 81Capabilities on project:TransportationPARENTSAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Trent Vale Walk 1Dentist Trent Vale Walk 1Chemists Trent Vale Walk 1Hospital Penkhull Car 1Post Office Trent Vale Walk 1Supermarket/shops –1weekly shopLeisure e.g.1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym 1Job centre 1Work <strong>Stoke</strong> Car 1School/ college/university 1Library 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 82Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Wolstanton Car 1DentistNewcastle-under- Car 1LymeChemists Shelton Foot 1Hospital Hartshill Car 1Post Office Shelton Foot 1Work Shelton Car 1School/ college/university 1Supermarket/shops – Newcastle-under- Car 1weekly shopLymeLeisure e.g.Newcastle-under- Car 1cinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym Newcastle-under- Car 1LymeJob centre 1LibraryNewcastle-under-LymeChildcare/ nursery Clayton Car 11

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 83Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitChemists Westbury Park Car 1Hospital Hartshill Car 1Post Office Clayton Car 1GP Surgery/Health Clinic Newcastle-under- Car 1LymeDentist Westbury Park Car 1Supermarket/shops – Trent Vale Car 1weekly shopLeisure e.g.Newcastle-under- Car 1cinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym 1Job centre 1Work Norton Car 1School/ college/university Seabridge Primary Car 1LibraryNewcastle-under- Car 1LymeChildcare/ nursery Seabridge Primary Car 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 84Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Clayton CarDentistNewcastle-under- BusLymeChemists Clayton CarHospitalNewcastle-under- BusLymePost Office Clayton CarSupermarket/shops – Newcastle-under- Carweekly shopLymeLeisure e.g.Hanley Carcinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym Clayton CarJob centre 1Work Clayton CarSchool/ college/university 1Library Clayton CarChildcare/ nursery Clayton Car

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 85Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Wolstanton Car 1DentistNewcastle-under- Car 1LymeChemistsNewcastle-under-LymeHospitalNewcastle-under- Car 1LymePost Office Basford Walk 11WorkSupermarket/shops – Newcastle-under- Car 1weekly shopLymeLeisure e.g.Newcastle-under- Car 1cinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym Newcastle-under- Car 1LymeJob centre 1School/ college/university Newcastle-under- Car 1LymeLibraryNewcastle-under- Car 1LymeChildcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 86Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Newcastle-under- Walk 1LymeDentistNewcastle-under- Walk 1LymeChemistsNewcastle-under- Walk 1LymeHospital Hartshill Bus 1Post OfficeNewcastle-under- Walk 1LymeSupermarket/shops – Newcastle-under- Bus 1weekly shopLymeLeisure e.g.Hanley / Bus 1cinema/theatre/bingo/restaurant/pub/barNewcastle-under-LymeLeisure centre/Gym 1Job centre 1Work 1School/ college/university 1LibraryNewcastle-under- Bus 1LymeChildcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 87Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Clayton Car 1Dentist Shelton Car 1Chemists Clayton Car 1Hospital <strong>Stoke</strong> / Stafford Car 1Post Office Clayton Walk 1Supermarket/shops – Newcastle-under- Car 1weekly shopLymeLeisure e.g.Newcastle-under- Car 1cinema/theatre/bingo/restaurant/pub/barLyme / HanleyLeisure centre/Gym Newcastle-under- Car 1LymeJob centre 1Work Hanley Car 1School/ college/university <strong>Stoke</strong> Car 1Library Clayton Car 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 88Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Clayton Car 1Dentist Wolstanton Car 1Chemists Clayton Walk 1Hospital North Staffs Car 1Post Office Clayton Walk 1Supermarket/shops – Newcastle-under- Car 1weekly shopLymeLeisure e.g.1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym 1Job centre 1Work Warrington Car 1School/ college/university 1Library 1Childcare/ nursery Clayton Walk 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 89Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Hanford CarDentist Oakhill CarChemists Hanford CarHospital Trent Vale CarPost Office Clayton CarSupermarket/shops –weekly shopLeisure e.g.cinema/theatre/bingo/restaurant/pub/barLeisure centre/GymJob centreTrent Vale CarNewcastle-under-Lyme / Hanley /LeekLeek / Newcastleunder-LymeNewcastle-under-LymeTaxi / CarCarCarWork Uttoxeter Taxi / CarSchool/ college/university Seabridge Walk / CarLibrary Clayton Walk / CarChildcare/ nursery Clayton Walk / Car

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 90Capabilities on project:TransportationBUS USERSAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Trent Vale Bus 1Dentist Shelton Bus 1Chemists Hanford Walk 1HospitalNewcastle-under- Bus 1LymePost Office Hanford Walk 1Supermarket/shops –<strong>Stoke</strong> Bus 1weekly shopLeisure e.g.Newcastle-under- Bus 1cinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym Trent Vale Walk 1Job centre 1Work Fenton Bus 1School/ college/university 1Library <strong>Stoke</strong> Bus 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 91Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Burslem Lift 1Dentist Burslem Lift 1Chemists Sneyd Green Walk 1Hospital Hartshill Lift 1Post Office Sneyd Green Walk 1Supermarket/shops – Hanley Lift 1weekly shopLeisure e.g.Hanley Taxi 1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym 1Job centre 1Work Hanley Bus 1School/ college/university 1Library 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 92Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Talke Pits Walk 1Dentist Silverdale Car 1Chemists Talke Pits Walk 1Hospital Hartshill Car / Bus 1Post Office Talke Pits Walk 1Supermarket/shops – Tunstall Car / Bus 1weekly shopLeisure e.g.Talke Pits Walk 1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym Kidsgrove Car / Bus 1Job centre 1Work Hanley Car / Bus 1School/ college/university Talke Pits Walk / Car 1Library Talke Pits WalkChildcare/ nursery Talke Pits Walk

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 93Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Trent Vale Walk 1Dentist Trent Vale Walk 1Chemists Trent Vale Walk 1Hospital Trent Vale Walk 1Post Office Trent Vale Walk 1Supermarket/shops – Trent Vale Walk 1weekly shopLeisure e.g.Newcastle-under- Taxi 1cinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym Newcastle-under- Walk 1LymeJob centre 1WorkNewcastle-under- WalkLymeSchool/ college/university <strong>Stoke</strong> BusLibrary <strong>Stoke</strong> BusChildcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 94Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Trentham Walk 1Dentist <strong>Stoke</strong> Bus 1Chemists Trentham WalkHospital 1Post Office Trentham Walk 1Supermarket/shops – Hanley Lift 1weekly shopLeisure e.g.Hanley Lift / Bus 1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym Trent Vale Lift 1Job centre 1Work Hanley Lift / Bus1WalkSchool/ college/university 1Library 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 95Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Trent Vale Car 1Dentist Shelton Bus 1Chemists Clayton WalkHospitalNewcastle-under- WalkLymePost Office Clayton WalkSupermarket/shops – Newcastle-under- Bus 1weekly shopLymeLeisure e.g.Hanley / Bus 1cinema/theatre/bingo/restaurant/pub/barNewcastle-under-LymeLeisure centre/Gym Clayton WalkJob centre 1Work Clayton WalkSchool/ college/university 1Library Clayton WalkChildcare/ nursery Clayton Walk / Bus 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 96Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Trent Vale Car share 1Dentist Clayton Walk 1Chemists Trent Vale Lift 1HospitalNewcastle-under- Lift 1LymePost Office 1Supermarket/shops – Trent Vale Lift 1weekly shopLeisure e.g.Newcastle-under- Bus 1cinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym Clayton Lift 1Job centre 1Work Community Lift 1School/ college/university 1LibraryNewcastle-under- Bus 1LymeChildcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 97Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Hanley WalkDentist Birches Head WalkChemists Hanley WalkHospitalNewcastle-under- Bus 1LymePost Office Birches Head WalkSupermarket/shops – Etruria Taxi 1weekly shopLeisure e.g.Etruria Buscinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym 1Job centre 1Work Etruria Bus / Walk 1School/ college/university 1Library 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 98Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic BurslemDentist Cobridge 1Chemists Tunstall Bus 1Hospital Hartshill Bus 1Post Office Burslem Walk 1Supermarket/shops –weekly shopLeisure e.g.cinema/theatre/bingo/restaurant/pub/barLeisure centre/GymBurslem LiftFestival Park 1Job centre 1Work Tunstall Car / Bus 1School/ college/university 1Library Hanley / Burslem Walk 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 99Capabilities on project:TransportationCAR USERSAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitChemistsTesco or Car 1Morrison’sHospital North Staffs Car 1GP Surgery/Health Clinic Newcastle-under- Car 1LymeDentist Kidsgrove Car 1Post OfficeNewcastle-under- Car 1LymeSupermarket/shops – Kidsgrove / Car 1weekly shopNewcastle-under-LymeLeisure e.g.Hanley / Car 1cinema/theatre/bingo/restaurant/pub/barNewcastle-under-LymeLeisure centre/Gym 1Job centre 1WorkNewcastle-under- Car 1LymeSchool/ college/university Newcastle-under- Car 1LymeLibrary Clayton Car 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 100Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitPost Office Clayton Car 1Job centre 1Work Porthill Car 1School/ college/university 1GP Surgery/Health Clinic Newcastle-under- Car 1LymeDentistNewcastle-under- Car 1LymeChemistsNewcastle-under- Car 1LymeHospital <strong>Stoke</strong> Car 1Supermarket/shops – Newcastle-under- Car 1weekly shopLymeLeisure e.g.Hanley Car 1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym 1LibraryNewcastle-under- Car 1LymeChildcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 101Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitChemists Clayton 1GP Surgery/Health Clinic Newcastle-under- Car 1LymeDentist <strong>Stoke</strong> Car 1HospitalNewcastle-under- Car 1LymePost OfficeNewcastle-under-1LymeSupermarket/shops – Newcastle-under- Car 1weekly shopLymeLeisure e.g.Hanley Car 1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym Newcastle-under- Car 1LymeJob centreNewcastle-under- Car 1LymeWork Uttoxeter Car 1School/ college/universityLibrary Clayton Walk 1Childcare/ nursery

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 102Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Trentham Car 1Dentist Trentham Car 1Chemists Longton Car 1Hospital Hartshill Car 1Post Office Hanley Foot 1Supermarket/shops – Trent Vale Car 1weekly shopLeisure e.g.Dresden Foot 1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym 1Job centre 1Work Hanley Car 1School/ college/university 1Library 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 103Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Hanford Car 1Dentist Hanford Car 1Chemists Blurton Walk 1HospitalNewcastle-under- Car 1LymePost Office Trentham Car 1Supermarket/shops – Longton Car 1weekly shopLeisure e.g.Longton / Car / Taxi 1cinema/theatre/bingo/restaurant/pub/barTrenthamLeisure centre/Gym 1Job centre 1Work Crewe Car 1School/ college/university 1Library 1Childcare/ nursery Trentham Car 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 104Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitPost Office 1GP Surgery/Health Clinic Newcastle-under- Walk 1LymeDentistNewcastle-under- Walk 1LymeChemistsNewcastle-under- Walk 1LymeHospital Hartshill Car 1Supermarket/shops – Trent Vale Car 1weekly shopLeisure e.g.Newcastle-under- Walk 1cinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym <strong>Stoke</strong> Car 1Job centre 1Work Burslem Car 1School/ college/university 1LibraryNewcastle-under- Walk 1LymeChildcare/ nursery <strong>Stoke</strong> Car 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 105Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Longton Car 1Dentist Longton Walk 1Chemists Longton Walk 1Hospital <strong>Stoke</strong> Car 1Post Office Longton Walk 1Supermarket/shops – Longton Car 1weekly shopLeisure e.g.Newcastle-under- Car 1cinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym Fenton Car 1Job centre 1Work All over Car 1School/ college/university 1Library 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 106Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Hanford Car 1Dentist Birches Head Car 1Chemists Hanley Car 1Hospital Hartshill Car 1Post Office 1Supermarket/shops – Hanley Car 1weekly shopLeisure e.g.Newcastle-under- Taxi 1cinema/theatre/bingo/restaurant/pub/barLymeLeisure centre/Gym 1Job centre 1Work Hartshill Car 1School/ college/university Newcastle-under- Car 1LymeLibrary 1Childcare/ nursery 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 107Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitPost Office Local Walk 1GP Surgery/Health Clinic Newcastle-under- Car 1LymeDentistNewcastle-under- Walk 1LymeChemistsNewcastle-under- Walk 1LymeHospital <strong>Stoke</strong> Car 1Supermarket/shops –<strong>Stoke</strong> Car 1weekly shopLeisure e.g.Newcastle-under- Taxi / Car 1cinema/theatre/bingo/restaurant/pub/barLyme / HanleyLeisure centre/Gym 1Job centreNewcastle-under-LymeWork From homeBus / Car 1School/ college/university Clayton Walk 1Library Clayton Walk 1Childcare/ nursery Clayton Car / Walk 1

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 108Capabilities on project:TransportationAreaTransportUsedVeryEasyEasyNeithereasy nordifficultDifficultVeryDifficultDo notvisitGP Surgery/Health Clinic Newcastle-under- Car 1LymeDentistNewcastle-under- Car 1LymeChemistsNewcastle-under- Car 1LymeHospitalNewcastle-under- Car 1LymePost Office 1Supermarket/shops – Newcastle-under- Carweekly shopLymeLeisure e.g.1cinema/theatre/bingo/restaurant/pub/barLeisure centre/Gym 1Job centre 1Work Hanley Car 1School/ college/university 1Library 1Childcare/ nursery 1

Appendix C: ImplementationExercise

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 110Capabilities on project:TransportationError! Reference source not found.Appendix C: Implementation ExerciseService areasYoungOlder /Bus CarOverallWomen ParentsTotal (N) (%)disabilityusers userspriorityPublic transport & public transport information 125 147.5 180 148.5 180 95 1657 15.66 3Works to Highways & Streets 375 204 231 213 100 260 2506 23.69 1Influencing Travel Behaviour 50 75.5 35 46.5 150 40 754 7.13 7Management & Maintenance 440 163 108 142 20 255 2001 18.91 2Walking & Cycling 55 174 149 107.5 220 140 1551 14.66 4Safety 135 61 65 165 180 40 1252 11.83 5Planning Integration 20 75 132 67.5 50 170 859 8.12 6Total 1200 900 900 890 900 1000 10580 100 -Young Older / disability Women Parents Bus users Car usersService areas Spend (£) % Spend (£) % Spend (£) % Spend (£) % Spend (£) % Spend (£) %Public transport & public transport information 125 10 147.5 16 180 20 148.5 17 180 20 95 10Works to Highways & Streets 375 31 204 23 231 26 213 24 100 11 260 26Influencing Travel Behaviour 50 4 75.5 8 35 4 46.5 5 150 17 40 4Management & Maintenance 440 37 163 18 108 12 142 16 20 2 255 26Walking & Cycling 55 5 174 19 149 17 107.5 12 220 24 140 14Safety 135 11 61 7 65 7 165 19 180 20 40 4Planning Integration 20 2 75 8 132 15 67.5 8 50 6 170 171200 100 900 100 900 100 890 100 900 100 1000 100