City of Stoke-on-Trent Local Transport Plan 3 Focus Groups

AECOM <strong>City</strong> <strong>of</strong> <strong>Stoke</strong>-on-Trent Local Transport Plan 3 45Capabilities on project:TransportationError! Reference source not found.Appendix A: Discussion Guide<strong>Stoke</strong> on Trent <strong>City</strong> Council Local Transport Plan 3Discussion GuideThis guide outlines the topic areas and questions, which need to be covered during the focus groups. It isintended to act as an aid- memoir for the researcher, and as a result the researcher may not necessarilyask all these questions or follow them in the order shown. The guide will be used to check that allrelevant issues have been covered.INTRODUCTION:Welcome everyone. (10 mins)• Introduce yourself/AECOM independent research agency• Conducting group on behalf <strong>of</strong> <strong>Stoke</strong>-on-Trent <strong>City</strong> Council. The purpose <strong>of</strong> this group is todiscuss transport issues/problems currently facing the city and to determine your views on thecurrent LTP3. LTP3 is a strategy document that explains how the city is going to take forwardtransport investment and develop plans to tackle transport issues over the next 15 years.• Explain your role (to keep discussion going, stick to aim)Establish ground rules –• ‘phones and pagers <strong>of</strong>f• Point out toilet and refreshment areas• Confidentially, anonymity and tape recorder• Emphasise there are no right/wrong answers• listen to and show respect for the opinion <strong>of</strong> others, all views have equal value• no criticism without a possible alternative• only one conversation at a time – direct comments at me rather than between yourselves• everyone will be given an opportunity to give their view and most people enjoy the process• May stop people if they are talking about something I know we want to discuss at a later point – soplease don’t be upset, I will come back to you when we are discussing that subject.WARM UP: (15 mins) 25• Ask each person in the group to introduce themselves(write this down according to their position round the table so that you can use people’s names).• Where live• What do for a living