Car Rental Locations & Vehicle Type Codes - Global Learning Center
Car Rental Locations & Vehicle Type Codes - Global Learning Center
Car Rental Locations & Vehicle Type Codes - Global Learning Center
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
Lesson:<br />
Total Time:<br />
Content:<br />
Question/Answer:<br />
<strong>Car</strong> Select <strong>Car</strong> <strong>Rental</strong><br />
<strong>Locations</strong> and <strong>Vehicle</strong><br />
<strong>Type</strong> <strong>Codes</strong><br />
60 minutes<br />
45 minutes<br />
15 minutes<br />
Lesson Description:<br />
This 60-minute lesson expands the experienced Worldspan user’s<br />
knowledge with hands on shortcuts for the <strong>Car</strong> List, rental locations<br />
for specific cities, and shortcuts using <strong>Vehicle</strong> <strong>Type</strong> codes.<br />
Author: Gina Collins<br />
SME: Marcia Phares<br />
Instructor Review: Paula Vecchione<br />
Approved: QA - Toni Newman<br />
Updated: Angela Hightower-Larsen<br />
Instructors’ notes:<br />
This class requires creation of a PNR. It is recommended that the<br />
PNR be created prior to the start of the class so that it is available<br />
during the presentation. Please use dates that are at least six<br />
months out so that current operations are not disrupted. Book or<br />
keep these four flights and city pairs as an example. Also, please do<br />
not create MK or HK segments for this purpose.<br />
1.1HAWKINS/GEORGE*ADT<br />
1 DL1605Y 12OCT TU ATLDEN HK1 850A 1001A/O $ E<br />
2 F9 653Y 15OCT FR DENSFO HK1 845A 1015A/O $ E<br />
3 UA 979Y 18OCT MO SFOLAX HK1 700A 819A/O $ E<br />
4 DL1488Y 21OCT TH LAXATL HK1 845A 413P/O $ E<br />
©2003 Worldspan L.P. All Rights Reserved.<br />
6/04 1
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
PowerPoint - 1<br />
Welcome<br />
to<br />
<strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong> and<br />
<strong>Vehicle</strong> <strong>Type</strong> <strong>Codes</strong><br />
PowerPoint - 2<br />
Objectives<br />
• Display the <strong>Car</strong> List<br />
• Use the options in the Location Table<br />
• Identify specific Location <strong>Codes</strong> for a car<br />
associate<br />
• Display the <strong>Vehicle</strong> Code Matrix<br />
• Request specific vehicle types in an availability<br />
• Request specific vehicle class in an availability<br />
Instructors’ Notes<br />
Let’s begin with the <strong>Car</strong> List. This display shows all active<br />
locations stored in Worldspan by the specified car associate, by<br />
city and/or airport code, and includes the location code and<br />
number.<br />
This information can be used to display car details or car<br />
availability. City information stored in the location table varies by<br />
associate.<br />
Application Sharing<br />
1. Access the <strong>Car</strong> <strong>Rental</strong> Location Code display.<br />
6/04 2
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
CRG/L<br />
RENTAL LOCATION CODES<br />
A - AIRPORT / BOTH T-O<br />
C - CITY<br />
E - EAST<br />
H - HOTEL<br />
N - NORTH<br />
O - OFF TERMINAL<br />
P - PORT/FERRY<br />
R - RESORT<br />
S - SOUTH<br />
T - TERMINAL<br />
W - WEST<br />
X - RAIL<br />
><br />
Instructors’ Notes<br />
This display lists the codes for each location type. You can<br />
select either a specific direction (north, south) or a location type<br />
such as rail, resort, and hotel.<br />
If you see an unfamiliar code, you can use this display to<br />
determine the location type.<br />
For our example, we do not know the type of location, but know<br />
the code.<br />
2. Decode location code X.<br />
CRG/LX<br />
CRG/LX<br />
X - RAIL<br />
Instructors’ Notes<br />
Think of it as <strong>Car</strong> Reference Guide/LocationX<br />
6/04 3
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
3. Decode the location code R.<br />
CRG/LR<br />
CRG/LR<br />
R - RESORT<br />
Instructors’ Notes<br />
Use these codes as a generic request for a type of location or<br />
combine them with the specific location code for one location<br />
only.<br />
Now that we have looked at the location codes, let’s use these<br />
in specific entries.<br />
First, here are some formats.<br />
4. Display INFO CRL for generic location entries.<br />
INFO CRL<br />
> CAR SELECT RENTAL LOCATIONS INFO CRL<br />
FUNCTION<br />
FUNCTION ID<br />
TO DISPLAY LOCATIONS STORED BY CAR COMPANIES<br />
CRL<br />
EXAMPLES<br />
1. EXAMPLE AND EXPLANATION OF CRL ENTRIES.<br />
ENTRY<br />
DEFINITION<br />
----- ----------<br />
CRLLAX/CZD<br />
RENTAL LOCATIONS BY CAR COMPANY<br />
CRLLAX/CZI/LT<br />
RENTAL LOCATIONS BY CAR COMPANY<br />
AND LOCATION CODE. SEE >CRG/L<br />
FOR A LIST OF LOCATION CODES)><br />
Instructors’ Notes<br />
Use the basic CRL for a specific car company (as shown) or for<br />
a car company and type of location (Terminal, in this case.)<br />
6/04 4
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
5. Move down for the explanation of display.<br />
MD<br />
EXAMPLE OF DISPLAY AND EXPLANATION<br />
ENTRY - CRLLAX/CZD<br />
RESPONSE -<br />
LAX ALL LOCATIONS ADDRESS<br />
LN CO LOC TITLE ADDRESS<br />
0001 ZD T01 LOS ANGELES INTERNATIONAL 9775 AIRPORT BLVD<br />
0002 ZD C01 UNION STATION - LOS ANGEL 800 NORTH ALAMEDA<br />
0003 ZD C02 1256 WEST 7TH STREET 1256 WEST 7TH STREET<br />
0004 ZD C04 WEST CENTURY BLVD 5711 WEST CENTURY<br />
EXPLANATION<br />
LINE 1 CITY/LOCATION/ADDRESS<br />
LINE 2 LINE NUMBER/CHAIN CODE/LOCATION CODE/TITLE OF<br />
LOCATION AND ADDRESS)><br />
Instructors’ Notes<br />
The display includes line number, participant indicator, when<br />
applicable (AccessPlus = $, Source = #), car associate code,<br />
location code, location title, and street address. Looking at line<br />
1, the location code is T01, the company is Budget, and the title<br />
is Los Angeles International, at 9775 Airport Blvd. Line 2 is<br />
location code C01, the Union Station - Los Angeles, at 800<br />
North Alameda.<br />
Let’s look at a full list of Budget locations.<br />
6. Display rental car locations in Los Angeles for Budget.<br />
CRLLAX/CZD<br />
LAX ALL LOCATIONS<br />
#ZD-BUDGET<br />
21JUL-MO/22JUL-TU<br />
LN CO LOC TITLE ADDRESS<br />
001 #ZD C06 LOS ANGELES CA WILSH 3600 WILSHIRE BOULEVARD<br />
002 #ZD W03 MALIBU CA 22853 PACIFIC COAST HWY<br />
003 #ZD T01 LOS ANGELES INTERNAT 9775 AIRPORT BLVD<br />
004 #ZD C07 LOS ANGELES CA WASHI 1910 EAST WASHINGTON<br />
005 #ZD C01 UNION STATION 800 NORTH ALAMEDA<br />
006 #ZD N01 BEVERLY HILLS CA WIL 9815 WILSHIRE BOULEVARD<br />
007 #ZD C03 LOS ANGELES CA MANCH 5560 MANCHESTER AVENUE<br />
008 #ZD N02 MARINA DEL REY CA 4363 LINCOLN BOULEVARD ><br />
6/04 5
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
Instructors’ Notes<br />
The display lists all active locations stored by Worldspan for<br />
Budget, including all location codes. T is for Terminal locations,<br />
C for City locations, N for North locations, S for South locations,<br />
E for East locations and W for West locations. If you are not<br />
sure of the Location code you can always refer back to your<br />
entry of CRG/L.<br />
7. Request all car rental locations in Tampa.<br />
CRLTPA<br />
TPA ALL LOCATIONS<br />
21JUL-MO/22JUL-TU<br />
LN CO LOC TITLE ADDRESS<br />
001 #ZE W02 CLEARWATER COLLISION 2300 DREW ST<br />
002 #AC O01 ACE SPECIALITY AUTO RENTAL-<br />
003 #ET N07 NEW PORT RICHEY 5510 US HWY 19<br />
004 #ZA O01 PAYLESS OFF AIRPORT 1810 NORTH WESTSHORE BL<br />
005 $LM O01 EZ RENT EZ RENT 4500 CYPRESS ST<br />
006 #ZD N03 TAMPA FL WESTSHORE B 1110 N WESTSHORE BLVD<br />
007 #ZI C14 OLDSMAR/TAMPA 13946 W HILLSBOROUGH AV<br />
008 #ZE C12 TAMPA NORTH HLE 1514B EAST FOWLER AVENU<br />
009 #ET W05 LAKELAND 619 E MEMORIAL BLVD<br />
010 OF T01 ALAMO 5402 W.SPRUCE ST.)><br />
Instructors’ Notes<br />
Again, this lists all locations stored by Worldspan. By adding<br />
the location option /L and the location code, the list can be<br />
shortened.<br />
8. Request all locations in North Indianapolis for Budget.<br />
CRLIND/CZD/LN<br />
IND<br />
NORTH LOCATIONS<br />
LN CO LOC TITLE ADDRESS<br />
0001 ZD N01 1523 NORTH SHADELAND 1523 NORTH SHADELAND<br />
0002 ZD N02 NORTH KEYSTONE 4555 NORTH KEYSTO<br />
6/04 6
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
Instructors’ Notes<br />
Budget has two north locations.<br />
9. Request city car rental locations in Boston.<br />
CRLBOS/LC<br />
BOS CITY<br />
21JUL-MO/22JUL-TU<br />
LN CO LOC TITLE ADDRESS<br />
001 #ZD C01 MOTOR MART GARAGE 24 PARK PLAZA<br />
002 #ZE C23 SEAPORT HOTEL HLE 164 NORTHERN AVENUE<br />
003 #ET C98 PRUDENTIAL CENTER 800 BOYLSTON ST<br />
004 #ZI C03 AVIS OF BOSTON-GOVT 3 CENTER PLAZA BOSTON M<br />
005 #ZE C24 WESTIN COPLEY HLE 10 HUNTINGTON AVE<br />
006 #ZR C02 BOSTON - GOVT CENTER BOSTON GOVERNMENT CENTE<br />
007 #ZI C04 CHARLES HOTEL-CAMBRI 1 BENNETT ST CAMBRIDGE<br />
008 #ZE C10 BOSTON-30 PARK PLAZA 30 PARK PLAZA<br />
009 #ZR C04 BOSTON MARIOTT COPLE MARIOTT COPLEY PLACE LO<br />
010 #ZI C05 FBO-PRIVATE PLANES O LOGAN INTERNATIONAL AIR<br />
Instructors’ Notes<br />
<strong>Locations</strong> could share a city center location. Both Dollar and<br />
Avis list a location at Boston- Govt. <strong>Center</strong>.<br />
Avis has a city office in Clearwater, FLA, near Tampa.<br />
10. Request all city locations for Avis in Tampa.<br />
CRLTPA/CZI/LC<br />
TPA CITY<br />
#ZI-AVIS<br />
21JUL-MO/22JUL-TU<br />
LN CO LOC TITLE ADDRESS<br />
001 #ZI C10 ST PETE BEACH 5400 GULF BLVD<br />
002 #ZI C14 OLDSMAR/TAMPA 13946 W HILLSBOROUGH AV<br />
003 #ZI C07 CLEARWATER CENTRAL 26236 US HIGHTWAY 19 NO<br />
004 #ZI C02 10035 E ADAMO DRIVE 10035 E ADAMO DRIVE<br />
005 #ZI C01 FOWLER AVENUE 2200 E FOWLER AVENUE<br />
006 #ZI C13 AVIS RENT A CAR 1111 E MAIN ST<br />
6/04 7
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
Instructors’ Notes<br />
Now, let’s use the location codes in an availability request.<br />
11. Request car rental availability for Avis at 10AM in San<br />
Francisco on the 22nd of next month, returning at 5PM<br />
on the 25th of next month for location S01 like this:<br />
CRLSFO/CZI/LS<br />
LN CO LOC TITLE ADDRESS<br />
001 #ZI S01 BELMONT 1501 EL CAMINO REAL STE<br />
CRASFO22MMM25MMM/ARR-10A/DT-5P/CZI/LS01<br />
#ZI-AVIS AVIS THANKS YOU FOR YOUR BUSINESS<br />
AND FOR USING WORLDSPAN SOURCE AVAILABILITY<br />
SFO / SOUTH OF CITY22OCT-WE-10A/25OCT-SA-10A<br />
STAND/PROMO<br />
LN CODE DAILY FREE CHARGE TOTAL RATE RATECD D USD<br />
01 ECAR 35.99 UNL -- 116.88 W1<br />
02 EBAR 35.99 UNL -- 116.88 W1<br />
03 EDAR 35.99 UNL -- 116.88 W1<br />
04 CDAR 38.99 UNL -- 126.62 W1 *<br />
05 CCAR 38.99 UNL -- 126.62 W1 *<br />
06 ICAR 41.99 UNL -- 136.36 W1 *<br />
07 SCAR 43.99 UNL -- 142.86 2A *<br />
08 FCAR 49.99 UNL -- 162.34 W1 *<br />
09 SFAR 57.99 UNL -- 188.32 2B *<br />
Instructors’ Notes<br />
The location code was included in the request to specify a<br />
location other than the terminal default. Look again at the<br />
location code.<br />
Either display your PNR or discuss booking the flights that were<br />
suggested.<br />
6/04 8
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
12. Display a PNR for Mr. Hawkins.<br />
*-HAWKINS<br />
1P- 4NREZ8<br />
1.1HAWKINS/GEORGE*ADT<br />
1 DL 1605Y 12OCT TU ATLDEN HK1 850A 1001A/O $ E<br />
2 F9 653Y 15OCT FR DENSFO HK1 845A 1015A/O $ E<br />
3 UA 290Y 21OCT TH SFOATL HK1 1100A 630P/O $ E<br />
P- 1.PQ2 770 555-1234-T/E-LEARNING TRAVEL/YITTA<br />
T- 1.T/<br />
TKG FAX-NOT PRICED FARE TYPE EX<br />
*** DI ITEMS EXIST **><br />
13. Request a list of Avis offices south of Denver.<br />
CRLDEN/CZI/LS<br />
DEN SOUTH<br />
#ZI-AVIS<br />
21JUL-MO/22JUL-TU<br />
LN CO LOC TITLE ADDRESS<br />
001 #ZI S01 LAKEWOOD 3234 S WADSWORTH BLVD U<br />
002 #ZI S03 AURORA 15055 EAST MISSISSIPPI<br />
Instructors’ Notes<br />
Avis shows two locations listed as South.<br />
14. Request Avis availability for this location S01 for<br />
segment 1.<br />
CRAS1/CZI/LS01<br />
6/04 9
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
#ZI-AVIS AVIS THANKS YOU FOR YOUR BUSINESS<br />
AND FOR USING WORLDSPAN SOURCE AVAILABILITY<br />
DEN / SOUTH OF CIT22OCT-WE-957A/24OCT-FR-740A STAND/PROMO<br />
LN CODE DAILY FREE CHARGE TOTAL RATE RATECD D USD<br />
01 EDAR 37.99 UNL -- 82.21 2A<br />
02 EBAR 37.99 UNL -- 82.21 2A<br />
03 ECAR 37.99 UNL -- 82.21 2A<br />
04 CCAR 39.99 UNL -- 86.54 2B *<br />
05 CDAR 39.99 UNL -- 86.54 2A *<br />
06 ICAR 41.99 UNL -- 90.87 2A *<br />
07 SCAR 47.99 UNL -- 103.85 2A *<br />
08 FCAR 51.99 UNL -- 112.51 2B *<br />
09 PCAR 56.99 UNL -- 123.33 2A * ><br />
Instructors’ Notes<br />
Notice the availability also verifies the request was for south of<br />
the city. Let’s use these location codes to look at detail as well.<br />
Detail information is also available by specific location code.<br />
We need to know how much later than 5PM we can return the<br />
car. If the date is not included the date defaults to current day.<br />
15. Request details for Avis’s Denver office.<br />
CRDDEN/CZI/LS01<br />
ZI-AVIS MON 21JUL / PHONE: 720-963-9772<br />
DEN S001 – LAKEWOOD 1-800-331-1212<br />
3234 S WADSWORTH BLVD UNIT B ** SEE PHONE POLICY<br />
LAKEWOOD<br />
CO<br />
HOURS:<br />
** SEE HOURS POLICY<br />
80227-5004 CO<br />
WRITTEN CONFO: NO<br />
CITY POLICIES INDEX<br />
>CRD*ALLFACTS (COMPLETE POLICY INFORMATION<br />
>CRD*AGE (AGE REQUIREMENTS<br />
>CRD*CDW (COLLISION DAMAGE WAIVER<br />
>CRD*COMMS (AGENCY COMMISSION<br />
>CRD*CRED (CREDIT CARD INFORMATION FOR GUARANTEES/DEPOSITS)><br />
6/04 10
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
16. Move down and tab to hours and enter.<br />
MD<br />
Tab<br />
Enter<br />
Instructors’ Notes<br />
The office is open until 6PM.<br />
ZI-AVIS DEN S001 LAKEWOOD<br />
** HOURS ** MON 21JUL<br />
MON 21JUL OPEN-CLOSE<br />
700A-600P<br />
MONDAY – FRIDAY<br />
>CRD*ALL (ALL LOCATION DETAILS<br />
Instructors’ Notes<br />
Remember, the system retains the last detail just as it does the<br />
last availability until overridden.<br />
You can request keyword information for specific locations from<br />
the detail display (e.g., MAKES, AGE). You can view all<br />
detailed information by entering CRD*ALL. Add an asterisk (*),<br />
then keyword after the associate code or location code, to<br />
directly access topics. This entry applies to the CRD request.<br />
17. Request the car rental locations for Avis in Tampa.<br />
CRLTPA/CZI<br />
6/04 11
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
TPA ALL LOCATIONS<br />
#ZI-AVIS<br />
21JUL-MO/22JUL-TU<br />
LN CO LOC TITLE ADDRESS<br />
001 #ZI C10 ST PETE BEACH 5400 GULF BLVD<br />
002 #ZI C01 FOWLER AVENUE 2200 E FOWLER AVENUE<br />
003 #ZI C02 10035 E ADAMO DRIVE 10035 E ADAMO DRIVE<br />
004 #ZI T01 TAMPA INTERNATIONAL AIRPORT SERVICE ROAD<br />
005 #ZI N01 NEW PORT RICHEY 7315 US HWY 19 N<br />
006 #ZI C13 AVIS RENT A CAR 1111 E MAIN ST<br />
007 #ZI C14 OLDSMAR/TAMPA 13946 W HILLSBOROUGH AV<br />
008 #ZI C07 CLEARWATER CENTRAL 26236 US HIGHTWAY 19 NO<br />
><br />
18. Request ‘Age’ information for the Clearwater (C07)<br />
location.<br />
CRDTPA/CZI/LC07*AGE<br />
ZI-AVIS TPA C007 CLEARWATER CENTRAL<br />
** AGE ** MON 21JUL<br />
THE MINIMUM AGE TO RENT OR DRIVE AN AVIS CAR IS 25.<br />
WHEN PRESENTED WITH AVIS ACCEPTED PAYMENT AND<br />
APPROPRIATE PROGRAM ID AGE REQUIREMENT MAY BE REDUCED.<br />
PAYMENT<br />
EXCEPTION<br />
//////////////////////////////////////////// /////////<br />
* AVIS CHARGE CARD. 18 YEARS<br />
* AVIS-HONORED CHARGE CARDS WITH QUALIFYING<br />
CORPORATE DISCOUNT ID.<br />
* GOVERNMENT TRAVEL/PURCHASE ORDERS OR<br />
GOVERNMENT VISA/MASTERCARD.)><br />
Instructors’ Notes<br />
Let’s try another keyword. Let’s look at a toddler seat.<br />
Equipment is the keyword, and toddler seat is the category.<br />
Place a slash (/) and the category (CST), following the keyword<br />
(Equip).<br />
19. Request toddler seat detail for Avis’s Denver location<br />
S01 for the 22 nd of next month.<br />
CRDDEN22MMM/CZI/LS01*EQUIP/CST<br />
6/04 12
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
ZI-AVIS DEN S001 LAKEWOOD<br />
** SPECIAL EQUIPMENT ** WED 22OCT<br />
CST-CHILD SEAT/TODDLER<br />
SEE EXPLANATION<br />
CHILD SAFETY SEAT - /SQ-CST<br />
8.00 USD PER DAY<br />
40.00 USD PER WEEK<br />
50.00 USD MAXIMUM FEE<br />
15.00 USD ONE-WAY SERVICE FEE<br />
50.00 USD FEE WILL APPLY IF LOST/DAMAGED<br />
50.00 USD DEPOSIT REQURED FOR CASH RENTAL<br />
24 HOUR ADVANCE RESERVATION RECOMMENDED<br />
>CRD*EQUIP (SPECIAL EQUIP INDEX >CRD*ALL (LOCATION DETAIL/I)> ZI-AVIS<br />
Instructors’ Notes<br />
A toddler seat is available with charge. You can return to the<br />
complete index from this category, or just to the special<br />
equipment list.<br />
Now, let’s look at some unique locations. Later this year, our<br />
customer is going to Europe and has some questions about<br />
rental locations. He needs some help.<br />
20. Request car rental locations in Munich (MUC). He is<br />
traveling by rail and would like car rental locations for<br />
rail stations. (Remember the location for rail is X).<br />
CRLMUC/LX<br />
MUC RAIL<br />
21JUL-MO/22JUL-TU<br />
LN CO LOC TITLE ADDRESS<br />
001 #SX X06 SIXT RENT A CAR MUENCHEN RAILSTATION<br />
002 CC X01 MUC RAIL-COUNTY CARS CAR RENTAL CENTRE LN CO LOC TITLE<br />
Instructors’ Notes<br />
It looks as if it could be located right in the rail station, location<br />
X06. Let’s check.<br />
6/04 13
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
21. Request detail information for the Muenchen Rail<br />
station location for Sixt GMBH.<br />
CRDMUC/CSX/LX06<br />
SX-SIXT GMBH MON 21JUL / PHONE:089 550 2447<br />
MUC X006 – SIXT RENT A CAR 0381 80700<br />
MUENCHEN RAILSTATION<br />
MIETWAGENZENTRUM<br />
HOURS:<br />
80335 MUENCHEN MON 21JUL 700A-900P<br />
GERMANY<br />
WRITTEN CONFO: YES<br />
CITY POLICIES INDEX<br />
>CRD*ALLFACTS (COMPLETE POLICY INFORMATION<br />
>CRD*AIRP (PRIME AND ASSOCIATED AIRPORT LIST<br />
>CRD*AGE (AGE REQUIREMENTS<br />
>CRD*CDW (COLLISION DAMAGE WAIVER<br />
)><br />
Instructors’ Notes<br />
It is in the rail station.<br />
A word of caution here, even though we find many locations<br />
using specific location type, it is best to check all location codes<br />
to search. All associates may not list, or choose to list the<br />
location by unique code. You may find your location with city<br />
locations, or with specific directional location (N, S, E, and W).<br />
Paris is also a popular vacation destination. We know there is<br />
a location at Marne La Vallee. Let’s check it out.<br />
22. Request resort car rental locations in Paris (PAR).<br />
CRLPAR/LR<br />
PAR RESORT<br />
21JUL-MO/22JUL-TU<br />
LN CO LOC TITLE ADDRESS<br />
001 $EP R01 MARNE LA VALLEE PLACE DES PASSAGERS DU<br />
6/04 14
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
Instructors’ Notes<br />
Europcar has location R01. We want a toddler seat.<br />
23. Request “Equip” detail specifically for a toddler seat at<br />
Europcar’s (EP) Marne La Vallee location.<br />
CRDPAR/CEP/LR01*EQUIP/CST<br />
Or<br />
CRD1*EQUP/CST<br />
EP-EUROPCAR PAR R001 MARNE LA VALLEE<br />
** SPECIAL EQUIPMENT ** MON 21JUL<br />
CST-CHILD SEAT/TODDLER<br />
SEE EXPLANATION<br />
CHILD SEAT TODDLER<br />
EUR 30.00 /RNTL<br />
>CRD*EQUIP (SPECIAL EQUIP INDEX >CRD*ALL (LOCATION DETAIL/INDEX<br />
Instructors’ Notes<br />
Now, let’s see if there are luggage racks available.<br />
24. Request the Luggage rack equipment for the same<br />
location (EP/LR01, the keyword for luggage is LUG.)<br />
CRDPAR/CEP/LR01*EQUIP/LUG<br />
EP-EUROPCAR PAR R001 MARNE LA VALLEE<br />
** SPECIAL EQUIPMENT ** MON 21JUL<br />
LUG-LUGGAGE RACK<br />
SEE EXPLANATION<br />
.<br />
LUGGAGE RACK<br />
EUR 30.00 /RNTL<br />
>CRD*EQUIP (SPECIAL EQUIP INDEX >CRD*ALL (LOCATION DETAIL/INDEX<br />
6/04 15
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
Instructors’ Notes<br />
See the topic CAR AVAILABILITY, RULES, AND DETAILS for<br />
complete information on car details.<br />
Once the location code is determined, more accurate<br />
availability and detail information can be determined with fewer<br />
keystrokes.<br />
Remember when looking by location type, not all associates<br />
categorize locations by type. Check all location types to assure<br />
a complete search for your location.<br />
Things to remember about car rental locations:<br />
• The car companies assign the numerics in the location<br />
codes.<br />
• The /L field allows a maximum of seven characters<br />
(LAXT012). For locations not stored see: >INFO CR/PUP-<br />
• The location information prints on the Itinerary/Invoice. For<br />
additional information, see INFO EZLCAR<br />
Before we move on, let’s look a little more at the car rental list.<br />
The CRL allows use of other availability options, such as date,<br />
arrival, drop-time, and location codes, and carry over of these<br />
codes to the availability display. The system allows a maximum<br />
of three associate codes and three location type codes in the<br />
entry.<br />
25. Display a car rental list in San Francisco for the dates<br />
of the 22 nd of next month, return the 24 th , include Avis,<br />
Budget, and Hertz, and include car rental location of<br />
airport (A) and south (S).<br />
CRLSFO/D22XXX24XXX/C-ZI-ZD-ZE/LA-S<br />
6/04 16
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
SFO APT – SOUTH<br />
ZI-ZD-ZE<br />
22SEP-MO/24SEP-WE<br />
LN CO LOC TITLE ADDRESS<br />
001 #ZI T01 SAN FRANCISCO INTL A SAN FRANCISCO CA 94128<br />
002 #ZD S02 PALA ALTO CA 4230 EL CAMINO REAL<br />
003 #ZE T15 SAN FRANCISCO INTL A 780 MCDONNELL RD<br />
004 #ZE S02 SAN MATEO MARRIOTT 1770 SOUTH AMPHLETT BLV<br />
005 #ZE S03 SAN MATEO NORTH HLE 1014 HOWARD AVENUE<br />
006 #ZD S03 HYATT REGENCY 1333 BAYSHORE HIGHWAY<br />
007 #ZE S24 AIRPORT MARRIOTT HOT 1800 OLD BAYSHORE HWY<br />
008 #ZD T01 SAN FRANCISCO INTL A 780 MCDONNELL ROAD<br />
009 #ZI S01 BELMONT 1501 EL CAMINO REAL STE ><br />
)><br />
Instructors’ Notes<br />
Find Hertz location T15 so we can request availability and detail<br />
from this list.<br />
26. Request availability for Hertz location T15 with an<br />
arrival time of 4PM and drop time of 4PM. Note X is for<br />
the LN number in the availability display.<br />
CRAX/ARR-4P/DT-4P<br />
#ZE-HERTZ IATA/ARC NOT RECOGNIZED BY ZE-SEE KEYWORD TIP<br />
SFO / TERMINAL 22SEP-MO-4P/24SEP-WE-4P STAND/PROMO<br />
LN CODE DAILY FREE CHARGE TOTAL RATE RATECD D USD<br />
01 ECAR 62.99 UNL -- 149.36 MCLD *<br />
02 IFAR 64.99 UNL -- 153.69 MWR *<br />
03 SFAR 64.99 UNL -- 153.69 MWR *<br />
04 CCAR 68.99 UNL -- 162.35 MCLD *<br />
05 ICAR 74.99 UNL -- 175.34 MCLD *<br />
06 SCAR 82.99 UNL -- 192.66 MCLD *<br />
07 FCAR 82.99 UNL -- 192.66 MCLD *<br />
08 PCAR 86.99 UNL -- 201.32 MCLD *<br />
09 LCAR 91.99 UNL -- 212.15 MCLD *<br />
10 FFAR 102.99 UNL -- 235.96 MWR *<br />
Instructors’ Notes<br />
This display allows selling of the vehicle.<br />
6/04 17
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
27. Sell a vehicle from the display.<br />
CR0X<br />
(X = LINE NUMBER)<br />
CCR ZE SS01 SFO 22SEP 24SEP IFAR /BS-1P/RG-USD 129.98BR UNL<br />
/RC-MWR/LT15/ARR-1600/DT-1600/NM-HAWKINS GEORGE/RI-APPROX TTL US<br />
D153.69 INC TAX-OTH CHGS/CF-C25547298A8 #ZE#<br />
RG-64.99DY UNL<br />
APPROX TTL USD153.69 INC TAX-OTH CHGS<br />
FOR SPECIFIC TAXES-CHARGES – SEE LOCAL POLICY<br />
GOOD DRIVING RECORD REQUIRED-SEE KEYWORD VALID<br />
EXTRA DAY CHARGES MAY APPLY CALL HERTZ<br />
IATA/ARC NOT RECOGNIZED BY ZE-SEE KEYWORD TIPS #ZE#><br />
28. Request detail from line 2 of the car rental list.<br />
CRD2<br />
ZE-HERTZ MON 22SEP / WED 24SEP PHONE:650.624.6600<br />
SFO T015 – SAN FRANCISCO INTL AP 800.654.3131<br />
780 MCDONNELL RD<br />
SAN FRANCISCO<br />
HOURS:<br />
CA<br />
MON 22SEP 1201A-1200M<br />
94128-3114 WED 24SEP 1201A-1200M<br />
WRITTEN CONFO: YES<br />
CITY POLICIES INDEX<br />
>CRD*ALLFACTS (COMPLETE POLICY INFORMATION<br />
>CRD*AIRP (PRIME AND ASSOCIATED AIRPORT LIST<br />
>CRD*AGE (AGE REQUIREMENTS<br />
>CRD*CDW (COLLISION DAMAGE WAIVER)><br />
Instructors’ Notes<br />
These two options give you availability, list, and detail options<br />
allowing you to use location codes as well.<br />
Look at another shortcut. Many times, you want to see location<br />
and addresses of car rental locations located within the city (not<br />
at/near the airport). The wildcard display (/LC*) lists all<br />
locations besides Terminal and Off Terminal. Let’s try it.<br />
6/04 18
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
29. Display a car rental list in Boston for the 25 th of next<br />
month, return the 28 th , arrival at 9AM, return at 4PM,<br />
and display all non-airport locations.<br />
CRLBOS/D25MMM28MMM/ARR-9A/DT-4P/LC*<br />
BOS NON AIRPORT LOCATIONS<br />
25AUG-MO-9A/28AUG-TH-4P<br />
LN CO LOC TITLE ADDRESS<br />
001 #ET N71 MALDEN 2 99 COMMERCIAL STREET<br />
002 #ET S20 BROOKLINE 996 COMMONWEALTH ST<br />
003 #ZE S20 QUINCY MARRIOTT 1000 MARRIOTT DR<br />
004 #ET N03 BEVERLY 81 RANTUOL ST<br />
005 #ZI S04 AVIS OF MAYNARD MA CORNER GLENDALE AND ROU<br />
006 $ZL N02 1663 MASSACHUSETTS A 1663 MASSACHUSETTS AVEN<br />
007 #ET W15 ARLINGTON 4 DUDLEY STREET<br />
008 #ZD E02 BOSTON MA EAST MCCLE 175 MCCLELLAN HWY EAST<br />
009 #ZE N03 HAVERHILL HLE 259 MAIN STREET<br />
010 #ZR C05 MOTOR MART GARAGE 26 PARK PLAZA)><br />
Instructors’ Notes<br />
This option is particularly helpful when you know the location is<br />
not at the airport and you need a display that possibly shows<br />
location and address.<br />
Look at one more.<br />
30. Display a car rental list for Orlando using the city code<br />
(ORL), arriving the 22 nd of next month at 10AM,<br />
returning the 25 th at 4PM, for all non-airport locations.<br />
Request locations for Alamo, Enterprise, and Payless<br />
only.<br />
CRLORL/D22MMM25MMM/ARR-10A/DT-4P/LC*/CZA-ET-AL<br />
6/04 19
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
ORL NON AIRPORT LOCATIONS<br />
ZA-ET-AL<br />
22SEP-MO-10A/25SEP-TH-4P<br />
LN CO LOC TITLE ADDRESS<br />
001 #AL R13 DISNEY WORLD DOLPHIN 1500 EPCOT RESORT BLVD.<br />
002 #AL R02 WALT DISNEY WORLD CA WALT DISNEY WORLD CAR C<br />
003 #AL R03 LAKE BUENA VISTA LAKE BUENA VISTA<br />
004 #AL R05 OMNI ROSEN HOTEL OMNI ROSEN HOTEL<br />
005 #AL C02 HOLIDAY INN – UCF 12125 HIGH TECH AVENUE<br />
006 #AL R06 ECONO LODGE MAINGATE ECONO LODGE MAINGATE –<br />
007 #AL R01 SHERATON STUDIO CITY SHERATON STUDIO CITY 006 #ET N11<br />
Instructors’ Notes<br />
Note: The display verifies the dates and times requested and<br />
the associates included.<br />
Let’s move on to <strong>Vehicle</strong> <strong>Type</strong> <strong>Codes</strong>.<br />
<strong>Vehicle</strong> <strong>Type</strong> <strong>Codes</strong><br />
Instructors’ Notes<br />
When selling a car, vehicle type codes identify the vehicle type.<br />
The letters in a vehicle type code indicate specific information<br />
about the car (i.e., Class, <strong>Type</strong>, Shift, Air, Rate/Rule Variation<br />
Numeric, etc.).<br />
The agent creates the vehicle type code from the list of options<br />
contained in the vehicle codes table. To create a vehicle,<br />
select one letter from each of the first four columns (e.g.,<br />
ECAR).<br />
To simplify an availability display, options can be included in a<br />
request for a specific class or type.<br />
This lesson includes discussion of the following vehicle type<br />
options.<br />
6/04 20
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
PowerPoint - 3<br />
<strong>Vehicle</strong> <strong>Type</strong> Options<br />
Entry<br />
/VSFAR<br />
/VID<br />
/VI*<br />
Result<br />
Request a specific vehicle type only.<br />
Request specific class, type and system<br />
defaults to automatic/manual air/non-air<br />
request.<br />
Request a specific class of car and<br />
higher. System defaults to all car types.<br />
PowerPoint - 4<br />
<strong>Vehicle</strong> <strong>Type</strong> Options<br />
Entry<br />
/VSC*<br />
/VT-D*<br />
/VC-I*<br />
Result<br />
Request a specific class of car and higher,<br />
and specific type for all.<br />
Request limits the display to all vehicle<br />
classes for the type requested and higher.<br />
Request a specific class of car and<br />
higher.<br />
6/04 21
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
PowerPoint - 5<br />
<strong>Vehicle</strong> <strong>Type</strong> Options<br />
Entry<br />
/VICAR*<br />
/VZEPC<br />
Result<br />
Request searches for the indicated vehicle<br />
type and all higher classes<br />
(ICAR/SCAR/FCAR/LCAR/XCAR).<br />
Request one pseudo car type (/VZEPC) on<br />
Hertz <strong>Car</strong> Source specific availability<br />
entries for Hertz Prestige Collection only.<br />
Instructors’ Notes<br />
Before we begin, look at the table of vehicles from the <strong>Car</strong><br />
Reference Guide.<br />
Application Sharing<br />
1. To display the table, enter CRG/V.<br />
CRG/V<br />
VEHICLE TYPE TABLE<br />
CLASS TYPE SHIFT AIR RATE<br />
M-MINI B-2 DOOR CAR A-AUTOMATIC R-YES 1-9<br />
E-ECONOMY C-CAR M-MANUAL N-NO SPACE<br />
C-COMPACT<br />
D-4 DOOR CAR<br />
I-INTERMEDIATE W-WAGON<br />
S-STANDARD<br />
V-VAN<br />
F-FULL SIZE<br />
L-LIMO<br />
P-PREMIUM<br />
R-REC VEHICLE<br />
L-LUXURY<br />
X-SPECIAL<br />
T-CONVERTIBLE<br />
S-SPORTS CAR<br />
F-4 WHEEL DR<br />
P-PICKUP<br />
J-ALL TERRAIN<br />
K-HEAVY TRUCK)><br />
6/04 22
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
Instructors’ Notes<br />
As mentioned, to create a vehicle type, the agent chooses one<br />
code from each of the first four columns. The last column is for<br />
a rate type, or variation, (ECAR would be variation 1) or<br />
remains blank if there is no variation to the rate. HELP<br />
VCODES, HELP MATRIX, and HELP CRTYPE also displays<br />
this table.<br />
To request a two-character vehicle use only the Class and <strong>Type</strong><br />
of vehicle. The default includes air/non-air, automatic, and<br />
manual for requests for only Class and <strong>Type</strong>.<br />
Use the <strong>Car</strong> <strong>Rental</strong> Guide (CRG) for decoding the vehicle type.<br />
Enter CRG/V followed by the vehicle type code (CRG/VSFMN).<br />
2. Decode vehicle type STMN.<br />
CRG/VSTMN<br />
STMN - STANDARD CONVERTIBLE MANUAL NO AIR<br />
><br />
If a vehicle code is unfamiliar, this is an easy entry.<br />
Let’s try another.<br />
3. Decode vehicle type FFAR.<br />
CRG/VFFAR<br />
FFAR - FULL SIZE 4 WHEEL DR AUTOMATIC AIR<br />
6/04 23
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
Instructors’ Notes<br />
Let’s talk about vehicle classes, vehicle types, and tips for<br />
requesting only one or combinations of each.<br />
Remember, vehicle class is the size (Standard, Intermediate,<br />
Economy, etc.). <strong>Vehicle</strong> type is the model (4-door, Full-size,<br />
Van, Convertible, etc.) If you have displayed the PNR, ignore<br />
and redisplay it or if you have only booked the flights, then<br />
cancel the previously booked car segments.<br />
Let’s continue our practice.<br />
4. Ignore and redisplay the PNR for Mr. Hawkins.<br />
IR<br />
1P- 4NREZ8<br />
1.1HAWKINS/GEORGE*ADT<br />
1 DL 1605Y 12OCT TU ATLDEN HK1 850A 1001A/O $ E<br />
2 F9 653Y 15OCT FR DENSFO HK1 845A 1015A/O $ E<br />
3 UA 290Y 21OCT TH SFOATL HK1 1100A 630P/O $ E<br />
P- 1.PQ2 770 555-1234-T/E-LEARNING TRAVEL/YITTA<br />
T- 1.T/<br />
TKG FAX-NOT PRICED FARE TYPE EX<br />
*** DI ITEMS EXIST ***<br />
**** ITEMS SUPPRESSED ****/DR><br />
5. Request Standard 4 Wheel Drive, Automatic with Air<br />
vehicle in Denver. (If you need help with the vehicle<br />
code. (remember CRG/V)<br />
CRAS1/VSFAR<br />
6/04 24
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
** MONEYSAVER ** STAND/PROMO<br />
DEN AIRPORT 22OCT-WE-957A/24OCT-FR-740A USD<br />
LN CO CODE L A DAILY FREE CHARGE TOTAL RATE RATECD<br />
01#AD SFAR T S 47.59 G UNL -- 125.08 SYS<br />
02#ET SFAR T S 49.97 G UNL -- 128.94 ETBEST<br />
03#ZT SFAR T S 55.99 G UNL -- 145.50 RCUD1<br />
04#ZR SFAR T S 58.99 G UNL -- 153.04 RCUD1<br />
05#ZA SFAR T S 64.91 G UNL -- 169.35 DY<br />
06#ZE SFAR T S 67.99 G UNL -- 175.60 MWR<br />
07#ZI SFAR T S 67.99 G UNL -- 175.63 2E<br />
08$AL SFAR T S 48.99 G UNL -- -- 86JS<br />
09#AC SFAR O S 49.99 G UNL -- -- DEN67N<br />
10$ZL SFAR T S 65.85 G UNL -- -- ALDM<br />
>CRR(--RULES >CRD(--DETAILS >CRA/V(VEHICLE CODES<br />
> ><br />
Instructors’ Notes<br />
This is an integrated display of <strong>Car</strong> Source, AccessPlus, and<br />
non-AccessPlus associates. The display includes all<br />
associates with Standard 4 Wheel Drive, automatic and with air.<br />
Before we go on, let’s stop for a minute and look at the vehicle<br />
table again.<br />
6. Display the <strong>Vehicle</strong> code table.<br />
CRG/V<br />
VEHICLE TYPE TABLE<br />
CLASS TYPE SHIFT AIR RATE<br />
M-MINI B-2 DOOR CAR A-AUTOMATIC R-YES 1-9<br />
E-ECONOMY C-CAR M-MANUAL N-NO SPACE<br />
C-COMPACT<br />
D-4 DOOR CAR<br />
I-INTERMEDIATE W-WAGON<br />
S-STANDARD<br />
V-VAN<br />
F-FULL SIZE<br />
L-LIMO<br />
P-PREMIUM<br />
R-REC VEHICLE<br />
L-LUXURY<br />
X-SPECIAL<br />
T-CONVERTIBLE<br />
S-SPORTS CAR<br />
F-4 WHEEL DR<br />
P-PICKUP<br />
J-ALL TERRAIN<br />
K-HEAVY TRUCK)<br />
6/04 25
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
7. Request a car availability for an Midsize car with<br />
manual, no-air arriving in Paris (CDG) the 25 th of next<br />
month at 8AM, and returning the 28 th at 5PM.<br />
CRACDG25MMM28MMM/ARR-8A/DT-5P/VICMN<br />
/V TYPE OR ASSOCIATE NOT AVAILABLE...DISPLAYING CRAG<br />
** MONEYSAVER ** STAND/PROMO<br />
CDG TERMINAL 25OCT-SA-8A/28OCT-TU-5P USD<br />
LN CO CODE L A DAILY FREE CHARGE TOTAL RATE RATECD<br />
01#ZI EBMN T S 47.75 G UNL -- 268.56 2PI<br />
02#ZI EDMR T S 50.00 G UNL -- 279.33 2PI<br />
03#ZE ECMN T S 51.86 C UNL -- 288.27 AEXDMC<br />
04#ZE EDMN T S 53.39 C UNL -- 295.56 AEXDMC<br />
05#ZI CDMR T S 54.00 G UNL -- 298.47 2PI<br />
06#ZE CDMR T S 58.70 C UNL -- 320.99 AEXDMC<br />
07#ZI IVMR T S 62.25 G UNL -- 337.92 2PI<br />
08#ZI IDMR T S 62.25 G UNL -- 337.92 2PI<br />
09#ZE IVMR T S 68.39 C UNL -- 367.36 AEXDMC<br />
Instructors’ Notes<br />
Thrifty does have a non-air. Is there also a vehicle with<br />
automatic and air available if we need it? Let’s look.<br />
8. Request the same dates in Paris (CDG) for only an<br />
economy car using the continuation entry. (Use only<br />
those two codes.)<br />
CRA/VIC<br />
** MONEYSAVER ** STAND/PROMO<br />
CDG AIRPORT 25OCT-SA-8A/28OCT-TU-5P USD<br />
LN CO CODE L A DAILY FREE CHARGE TOTAL RATE RATECD<br />
01#ZT ICMR O S 54.53 C UNL -- 280.20 2257<br />
02#ZD ICMR T S 67.44 C UNL -- -- BWI<br />
>CRR(--RULES >CRD(--DETAILS >CRA/V(VEHICLE CODES<br />
>><br />
6/04 26
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
Instructors’ Notes<br />
The display returned includes air and non-air. The system<br />
defaults to, automatic, manual, and air/non-air. The system<br />
checks for combinations and returns what is available.<br />
Before we look at the next display, look at the <strong>Vehicle</strong> <strong>Type</strong><br />
Table again.<br />
9. Display the <strong>Vehicle</strong> <strong>Type</strong> Table.<br />
CRG/V<br />
VEHICLE TYPE TABLE<br />
CLASS TYPE SHIFT AIR RATE<br />
M-MINI B-2 DOOR CAR A-AUTOMATIC R-YES 1-9<br />
E-ECONOMY C-CAR M-MANUAL N-NO SPACE<br />
C-COMPACT<br />
D-4 DOOR CAR<br />
I-INTERMEDIATE W-WAGON<br />
S-STANDARD<br />
V-VAN<br />
F-FULL SIZE<br />
L-LIMO<br />
P-PREMIUM<br />
R-REC VEHICLE<br />
L-LUXURY<br />
X-SPECIAL<br />
T-CONVERTIBLE<br />
S-SPORTS CAR<br />
F-4 WHEEL DR<br />
P-PICKUP<br />
J-ALL TERRAIN<br />
K-HEAVY TRUCK)><br />
Instructors’ Notes<br />
In an availability request, it is possible to limit a request to a<br />
specific Class or vehicle <strong>Type</strong> or higher vehicle. An asterisk (*)<br />
indicates a search for the class specified or higher based on<br />
hierarchy from the <strong>Vehicle</strong> <strong>Type</strong> Table. For example, to<br />
request Intermediate class and higher, but include all vehicle<br />
types, request /VI*. Looking at the table, that request would<br />
include from Intermediate (I) through Special classes (X), and<br />
all car <strong>Type</strong>s. If a Standard class and above, but only <strong>Car</strong>s as<br />
the <strong>Type</strong> is desired, the request would be /VSC*.<br />
Let’s practice some more.<br />
6/04 27
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
10. Redisplay the PNR (or the flights).<br />
*R<br />
1P- 2ZSJBO<br />
1.1HAWKINS/GEORGE*ADT<br />
1 DL1605Y 12OCT TU ATLDEN HK1 850A 1001A/O $ E<br />
2 F9 653Y 15OCT FR DENSFO HK1 845A 1015A/O $ E<br />
3 UA 290Y 21OCT TH SFOLAX HK1 1100A 630P/O $ E<br />
4 DL1420Y 21MAR FR LAXATL HK1 845A 400P/O $ E<br />
P- 1.PQ21234 ELEARNING TEST PNR<br />
2.PQ2000-H<br />
T- 1.T/ELEARNINGTESTPNR<br />
TKG FAX-NOT PRICED FARE TYPE EX<br />
FOP- 1.CK<br />
**** ITEMS SUPPRESSED ****/EDT/DR<br />
><br />
11. Request availability for Standard class, <strong>Car</strong> type and<br />
above, from segment 2 (CRAS2/VSC*). Remember the<br />
asterisk (*) indicates a request equal to the request or<br />
larger.<br />
CRAS2/VSC*<br />
** MONEYSAVER ** STAND/PROMO<br />
SFO AIRPORT 24OCT-FR-1015A/27OCT-MO-945A USD<br />
LN CO CODE L A DAILY FREE CHARGE TOTAL RATE RATECD<br />
01#ET SCAR T S 28.95 G UNL -- 106.02 ETBEST<br />
02#ET FCAR T S 28.97 G UNL -- 106.08 ETBEST<br />
03#ZA FCAR O S 32.89 G UNL -- 118.81 GEND<br />
04#ZA SCAR O S 33.89 G UNL -- 122.06 GEND<br />
05#ZT SCAR T S 37.99 G UNL -- 136.36 RCUD3<br />
06#ZT FCAR T S 37.99 G UNL -- 136.36 RCUD3<br />
07#ET PCAR T S 39.97 G UNL -- 141.80 ETBEST<br />
08#ZI SCAR T S 41.99 G UNL -- 148.36 8A<br />
09#ZI FCAR T S 41.99 G UNL -- 148.36 8A<br />
10#ZE SCAR T S 41.99 G UNL -- 149.35 MCLE<br />
>CRR(--RULES >CRD(--DETAILS >CRA/V(VEHICLE CODES ><br />
6/04 28
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
Instructors’ Notes<br />
The request has returned Standard, Full size, and Premium<br />
class.<br />
12. Move down in the availability.<br />
CRAD<br />
* MONEYSAVER ** STAND/PROMO<br />
SFO AIRPORT 24OCT-FR-1015A/27OCT-MO-945A USD<br />
LN CO CODE L A DAILY FREE CHARGE TOTAL RATE RATECD<br />
11#ZE FCAR T S 41.99 G UNL -- 149.35 MCLE<br />
12#ZT PCAR T S 43.99 G UNL -- 155.85 RCUD3<br />
13#ZI PCAR T S 49.99 G UNL -- 174.34 8A<br />
14#ZE PCAR T S 49.99 G UNL -- 175.33 MCLE<br />
15#ZT LCAR T S 62.99 G UNL -- 217.55 RCUD3<br />
16#ZI LCAR T S 81.99 G UNL -- 278.26 8B<br />
17#ZE LCAR T S 81.99 G UNL -- 279.25 MCLE<br />
18$FX SCAR O S 24.99 G UNL -- -- PRO<br />
19$HO SCAR O S 25.89 G UNL -- -- GEND<br />
20$FX FCAR O S 25.99 G UNL -- -- PRO<br />
>CRR(--RULES >CRD(--DETAILS >CRA/V(VEHICLE CODES<br />
><br />
Instructors’ Notes<br />
Luxury class is also included. We have requested and received<br />
anything other the Mini, Economy, Compact, or Intermediate.<br />
Mr. Hawkins wants to look at only 4-door and higher.<br />
13. Request a 4-door vehicle for segment 2. Include the<br />
/VT (<strong>Vehicle</strong> <strong>Type</strong>) option for this request, like this:<br />
CRAS2/VT-D*<br />
(Remember the asterisk.)<br />
6/04 29
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
** MONEYSAVER ** STAND/PROMO<br />
SFO AIRPORT 24OCT-FR-1015A/27OCT-MO-945A USD<br />
LN CO CODE L A DAILY FREE CHARGE TOTAL RATE RATECD<br />
01#ZI EDAR T S 35.99 G UNL -- 128.88 8A<br />
02#ZI CDAR T S 36.99 G UNL -- 132.13 8A<br />
03#ZE CDAR T S 36.99 G UNL -- 133.12 MCLE<br />
04#ZE IDAR T S 39.99 G UNL -- 142.86 MCLE<br />
05#ZE FDAR T S 41.99 G UNL -- 149.35 MCLE<br />
06#ZA EDAR O S 42.99 G UNL -- 151.61 GEND<br />
07#ET SFAR T S 49.99 G 150M .25M 174.34 ETBEST<br />
08#ZE IFAR T S 51.99 G UNL -- 181.83 MCLE<br />
09#ZA CDAR O S 52.99 G UNL -- 184.09 GEND<br />
10#ZE CFAR T S 54.99 G UNL -- 191.57 MCLE<br />
>CRR(--RULES >CRD(--DETAILS >CRA/V(VEHICLE CODES<br />
Instructors’ Notes<br />
The /VT-D* option limits the displays to vehicle types equal to<br />
or greater than a D type. <strong>Type</strong>s B and C would not display. All<br />
Classes are included. Our customer may need an even larger<br />
vehicle while he is in San Francisco. Now he would like to<br />
check Vans.<br />
14. Change the request to <strong>Vehicle</strong> <strong>Type</strong> - Van or higher.<br />
CRA/VT-V*<br />
** MONEYSAVER ** STAND/PROMO<br />
SFO AIRPORT 24OCT-FR-1015A/27OCT-MO-945A USD<br />
LN CO CODE L A DAILY FREE CHARGE TOTAL RATE RATECD<br />
01#ZR SFAR T S 44.99 G UNL -- 159.10 RCME3<br />
02#ET SFAR T S 49.99 G 150M .25M 174.34 ETBEST<br />
03#ET MVAR T S 59.97 G UNL -- 206.75 ETBEST<br />
04#ZR MVAR T S 60.89 G UNL -- 210.73 RCUE3<br />
05#ZA MVAR O S 61.49 G UNL -- 211.69 GEND<br />
06#ZR STAR T S 64.89 G UNL -- 223.72 RCUD3<br />
07#ZE IPAR T S 64.99 G UNL -- 224.05 MCLE<br />
08#ZE MVAR T S 66.99 G UNL -- 230.54 MCLS<br />
09#ZE STAR T S 67.99 G UNL -- 233.79 MCLS<br />
10#ZI MVAR T S 68.99 G UNL -- 236.05 8B<br />
>CRR(--RULES >CRD(--DETAILS >CRA/V(VEHICLE CODES<br />
><br />
6/04 30
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
Instructors’ Notes<br />
In just this first screen, we have Vans (V), Four Wheel Drive,<br />
and Convertible (T). Again, all Classes area included.<br />
Another easy search is for <strong>Vehicle</strong> Class. The asterisk (*) or<br />
wildcard indicates a search for the vehicle class requested or<br />
higher. A request for Intermediate class or higher would be<br />
/VC-I*.<br />
Let’s look at this search.<br />
We want to look at only Intermediate class for the car rental in<br />
Denver. He is not particular about the <strong>Type</strong>, but definitely does<br />
not want Mini, Economy, or Compact.<br />
15. Change your request to Intermediate class of vehicles<br />
or higher.<br />
CRA/VC-I*<br />
** MONEYSAVER ** STAND/PROMO<br />
SFO AIRPORT 24OCT-FR-1015A/27OCT-MO-945A USD<br />
LN CO CODE L A DAILY FREE CHARGE TOTAL RATE RATECD<br />
01#ET ICAR T S 26.97 G UNL -- 99.59 ETBEST<br />
02#ZA ICAR O S 28.49 G UNL -- 104.52 GEND<br />
03#ET SCAR T S 28.95 G UNL -- 106.02 ETBEST<br />
04#ET FCAR T S 28.97 G UNL -- 106.08 ETBEST<br />
05#ZA FCAR O S 32.89 G UNL -- 118.81 GEND<br />
06#ZA SCAR O S 33.89 G UNL -- 122.06 GEND<br />
07#ZT ICAR T S 34.99 G UNL -- 126.62 RCUD3<br />
08#ZT SCAR T S 37.99 G UNL -- 136.36 RCUD3<br />
09#ZT FCAR T S 37.99 G UNL -- 136.36 RCUD3<br />
10#ET PCAR T S 39.97 G UNL -- 141.80 ETBEST<br />
>CRR(--RULES >CRD(--DETAILS >CRA/V(VEHICLE CODES<br />
Instructors’ Notes<br />
For this request, the search has returned Intermediate class of<br />
car and above (Standard, Full size) and all <strong>Type</strong>s (Compact, 4-<br />
6/04 31
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
door, 4-wheel drive). Now, you are sure how to request a<br />
<strong>Vehicle</strong> <strong>Type</strong>, or a <strong>Vehicle</strong> Class and include higher levels of<br />
cars.<br />
Review the display. All of the displays previously discussed<br />
have been U.S. cities. The most common request for vehicles<br />
would be with Automatic/Air-conditioning (AR).<br />
For a true look at the default, look at another city for the<br />
request.<br />
16. Request Intermediate class of car and higher for<br />
arrival in Paris (CDG) on the 23 rd of next month at 10<br />
AM, returning the 26 th at 5PM.<br />
CRACDG23MMM26MMM/ARR-10A/DT-5P/VI*<br />
** MONEYSAVER ** STAND/PROMO<br />
CDG AIRPORT 23OCT-TH-10A/26OCT-SU-5P USD<br />
LN CO CODE L A DAILY FREE CHARGE TOTAL RATE RATECD<br />
01#ZT ICMR O S 54.13 C UNL -- 278.12 2257<br />
02#ZE IDMR T S 62.05 C UNL -- 336.70 AEXDMC<br />
03#ZI IDMR T S 62.25 G UNL -- 337.04 2PI<br />
04#ZI IVMR T S 62.25 G UNL -- 337.04 2PI<br />
05#ZE IVMR T S 62.23 C UNL -- 337.55 AEXDMC<br />
06#ZT FCMR O S 78.94 C UNL -- 396.82 2257<br />
07#ZE IVAR T S 86.55 C UNL -- 453.92 AEXDMC<br />
08#ZE FDMR T S 93.91 C UNL -- 489.15 AEXDMC<br />
09#ZI FDMR T S 94.25 G UNL -- 490.13 2PI<br />
10#ZE SDAR T S 101.83 C UNL -- 527.03 AEXDMC<br />
>CRR(--RULES >CRD(--DETAILS >CRA/V(VEHICLE CODES ><br />
Instructors’ Notes<br />
The display returned shows all classes Intermediate and<br />
higher, all types. For some locations, the majority may be<br />
manual. Here, we see manual and air/no-air. This display has<br />
returned all classes *I* and higher, all types, and all shift and air<br />
combinations (MR, MN, AN, AR).<br />
One last vehicle search - a request using all four letters. For<br />
6/04 32
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
example, /VICAR* searches for ICAR/SCAR/FCAR/LCAR and<br />
XCAR. Just as in the two-character search, the system<br />
determines the vehicle type hierarchy based on information in<br />
the <strong>Vehicle</strong> <strong>Type</strong> Table.<br />
17. Request availability for segment 2 for Standard <strong>Car</strong>s<br />
and higher.<br />
CRAS2/VSCAR*<br />
** MONEYSAVER ** STAND/PROMO<br />
SFO AIRPORT 24OCT-FR-1015A/27OCT-MO-945A USD<br />
LN CO CODE L A DAILY FREE CHARGE TOTAL RATE RATECD<br />
01#ET SCAR T S 28.95 G UNL -- 106.02 ETBEST<br />
02#ET FCAR T S 28.97 G UNL -- 106.08 ETBEST<br />
03#ZA FCAR O S 32.89 G UNL -- 118.81 GEND<br />
04#ZA SCAR O S 33.89 G UNL -- 122.06 GEND<br />
05#ZR SCAR T S 34.99 G UNL -- 126.62 RCUE3<br />
06#ZR FCAR T S 34.99 G UNL -- 126.62 RCUE3<br />
07#ZT SCAR T S 37.99 G UNL -- 136.36 RCUD3<br />
08#ZT FCAR T S 37.99 G UNL -- 136.36 RCUD3<br />
09#ET PCAR T S 39.97 G UNL -- 141.80 ETBEST<br />
10#ZI SCAR T S 41.99 G UNL -- 148.36 8A<br />
>CRR(--RULES >CRD(--DETAILS >CRA/V(VEHICLE CODES<br />
><br />
><br />
Instructors’ Notes<br />
The search has returned all types as CAR (car, automatic, airconditioning),<br />
but Standard and above as vehicle class (Full<br />
size, Premium). You are ready for any vehicle search needed.<br />
You can request a search for specific vehicles (maximum of 3).<br />
To request, add the first vehicle after the vehicle option (/V),<br />
and separate the other vehicles with a dash (-).<br />
18. Request car availability for Standard convertibles, Mini<br />
vans, Intermediate 4-door (all air and automatic) for an<br />
arrival in Boston the 22 nd of next month at 10AM,<br />
return the 25 th at 5PM.<br />
CRABOS22MMM25MMM/ARR-10A/DT-5P/VSTAR-MVAR-IDAR<br />
6/04 33
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
** MONEYSAVER ** STAND/PROMO<br />
BOS AIRPORT 22SEP-MO-10A/25SEP-TH-5P USD<br />
LN CO CODE L A DAILY FREE CHARGE TOTAL RATE RATECD<br />
01#ET MVAR T S 49.97 G UNL -- 245.21 ETBEST<br />
02#ZE MVAR T S 59.99 G 100M .29M 299.62 MWR<br />
03#ZI MVAR T S 59.99 G UNL -- 300.19 2B<br />
04#ZE IDAR T S 74.99 G UNL -- 371.84 MCLD<br />
05#ZI IDAR T S 74.99 G UNL -- 372.68 2A<br />
06#ZE STAR T S 84.99 G 100M .29M 419.98 MWR<br />
07#ZT MVAR T S 91.99 G 150M .25M 461.92 RCMD3<br />
08#ZT STAR T S 100.00 G UNL -- 502.11 PRDC0<br />
09$ZR IDAR T S 48.99 G UNL -- -- DY004<br />
10$AL MVAR T S 59.99 G 150M .25M -- 86IV<br />
>CRR(--RULES >CRD(--DETAILS >CRA/V(VEHICLE CODES<br />
><br />
Instructors’ Notes<br />
Return displays only the vehicles requested.<br />
19. Move down for the last screen.<br />
CRAD<br />
** MONEYSAVER ** STAND/PROMO<br />
BOS AIRPORT 22SEP-MO-10A/25SEP-TH-5P USD<br />
LN CO CODE L A DAILY FREE CHARGE TOTAL RATE RATECD<br />
11$ZL MVAR T S 59.99 G 100M .25M -- SPDY<br />
12$AL IDAR T S 70.99 G UNL -- -- 86IV<br />
13$ZL IDAR T S 73.99 G UNL -- -- ALTD<br />
14$SV MVAR O S 74.99 G 150M .39M -- STD<br />
15$AL STAR T S 82.99 G UNL -- -- 86H4<br />
16$ZR MVAR T S 99.99 G UNL -- -- DY004<br />
17 EE STAR T S 229.00 G 100M .50M -- STD<br />
18$ZD STAR T S 999.99 G 75M .20M -- AR<br />
>CRR(--RULES >CRD(--DETAILS >CRA/V(VEHICLE CODES ><br />
Instructors’ Notes<br />
Rather than requesting a hierarchy, this format returns only the<br />
vehicles in the request and no others.<br />
6/04 34
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
Remember these items when requesting vehicles or vehicle<br />
searches.<br />
PowerPoint - 6<br />
<strong>Vehicle</strong>s and <strong>Vehicle</strong> Searches<br />
• Characters-codes are positional and must be<br />
input in the order specified. Class – <strong>Type</strong> – Shift –<br />
Air – Rate Variation<br />
• The /V option can be used with up to three vehicle<br />
types. Only vehicle types entered return in<br />
availability.<br />
Instructors’ Notes<br />
Let’s review what we have learned in this lesson.<br />
PowerPoint - 7<br />
Summary<br />
• Use the basic CRL for a specific car company or<br />
for a car and type of location.<br />
• To request a specific location use the location<br />
option (/L).<br />
• Use a location area (N, S, E, W, T, O, C, X, R, P, H,<br />
A) specific location code (S01) to request a<br />
location.<br />
• To request detail by specific location code use<br />
the entry CRD/CZI/LC07.<br />
• To append a keyword to a detail request use an<br />
asterisk.<br />
6/04 35
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
PowerPoint - 8<br />
Summary<br />
• The car company assigns numerics in the<br />
location codes.<br />
• The /L field allows a maximum of seven<br />
characters (LAXT012 - city code and rental<br />
location code).<br />
• Use availability dates, drop-off, return, and<br />
location codes to obtain a <strong>Car</strong> <strong>Rental</strong> List.<br />
• Use a maximum of three associate codes<br />
and a maximum of three location type codes.<br />
PowerPoint - 9<br />
Summary<br />
• Use the following options to request vehicle<br />
types:<br />
- Specific vehicle type only (/VSFAR*)<br />
- Specific class and type (/VID)<br />
- Specific class of car and higher (/VI*)<br />
- Specific class of car and higher, and specific<br />
type for all vehicles (/VSC*)<br />
- Displays equal to or higher than class<br />
requested (/VICAR*)<br />
6/04 36
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
PowerPoint - 10<br />
Questions<br />
1. Which entry requests city locations for Budget in San<br />
Francisco?<br />
a. CRLSFO/CZD/LCTY<br />
b. CRLSFO/LC*CZD<br />
c. CARLSFO/CZD*LC<br />
d. CRLSFO/CZD/LC<br />
Answer: d<br />
2. What entry requests hours of operation for the location<br />
LC05 in San Francisco?<br />
a. CARDSFO/CZD/LCO5/*HOURS<br />
b. CRDSFO/CZD/LC05*HOURS<br />
c. CRDSFO/CZD*HOURS/LC05<br />
d. CARDSFO/CZD/LC05*HOURS<br />
Answer: b<br />
3. What entry requests the <strong>Rental</strong> Location Code Table?<br />
a. CRG/L<br />
b. CARG/L<br />
c. CRLC<br />
d. CARLC<br />
Answer: a<br />
4. The detail display provides Keyword information for<br />
specific locations.<br />
True<br />
False<br />
6/04 37
<strong>Car</strong> <strong>Rental</strong> Location and <strong>Vehicle</strong> <strong>Codes</strong><br />
Advanced <strong>Car</strong> Select<br />
5. Which entry requests car availability in Boston for 29<br />
August, arriving at 8 AM, for city locations.<br />
a. CRA29AUGBOS*LC/ARR-8A/DT-5P<br />
b. CRABOS29AUG/ARR-8A/LCTY<br />
c. CRABOS29AUG/ARR-8A/DT-5P/LC<br />
d. CRAOS/D29AUG*LCTY/ARR-8A<br />
Answer: c<br />
6. What is the location code requested in the following<br />
entry?<br />
a. Off Terminal<br />
b. Lake Ontario<br />
c. Office<br />
d. On Terminal<br />
Answer: a<br />
CRAMSP29MMM/ARR-8A/DT-5P/LO<br />
PowerPoint - 11<br />
Related Topics<br />
• Virtual e-<strong>Learning</strong>:<br />
- <strong>Car</strong> Availability, Rules and Details<br />
- <strong>Car</strong> Default Record<br />
- <strong>Car</strong> Direct Sell<br />
• Self-Paced Tutorial<br />
- <strong>Car</strong> Select<br />
6/04 38
Advanced <strong>Car</strong> Select<br />
<strong>Car</strong> <strong>Rental</strong> <strong>Locations</strong><br />
PowerPoint - 12<br />
Thank You<br />
PowerPoint - 13<br />
Evaluation<br />
6/04 39