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Investing in Citi Manager: Where We Are<br />

The platform <strong>to</strong> deliver a growth business <strong>to</strong> our clients<br />

Cardholder Objectives<br />

• Localized <strong>to</strong> in-country<br />

requirements (Language,<br />

Functionality, Currency)<br />

• Intuitive and easy <strong>to</strong> use<br />

• Highly secure due <strong>to</strong><br />

personal information<br />

Corporate Client Objectives<br />

• Allow au<strong>to</strong>mation of workflow<br />

between Cardholders,<br />

Program Administra<strong>to</strong>rs and<br />

Citi<br />

• Globally consistent workflow<br />

<strong>to</strong>ol across all of Citi’s markets<br />

• Single sign-on <strong>to</strong>ol <strong>to</strong> multiple<br />

Citi systems<br />

18<br />

Citi Objectives<br />

• Digitization of internal and clientfacing<br />

processes<br />

• Stability and scalability of<br />

Infrastructure<br />

• Robust client communication platform<br />

<strong>to</strong> deliver ongoing au<strong>to</strong>mation

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