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Investing in Citi Manager: Where We Are<br />
The platform <strong>to</strong> deliver a growth business <strong>to</strong> our clients<br />
Cardholder Objectives<br />
• Localized <strong>to</strong> in-country<br />
requirements (Language,<br />
Functionality, Currency)<br />
• Intuitive and easy <strong>to</strong> use<br />
• Highly secure due <strong>to</strong><br />
personal information<br />
Corporate Client Objectives<br />
• Allow au<strong>to</strong>mation of workflow<br />
between Cardholders,<br />
Program Administra<strong>to</strong>rs and<br />
Citi<br />
• Globally consistent workflow<br />
<strong>to</strong>ol across all of Citi’s markets<br />
• Single sign-on <strong>to</strong>ol <strong>to</strong> multiple<br />
Citi systems<br />
18<br />
Citi Objectives<br />
• Digitization of internal and clientfacing<br />
processes<br />
• Stability and scalability of<br />
Infrastructure<br />
• Robust client communication platform<br />
<strong>to</strong> deliver ongoing au<strong>to</strong>mation