2005 SUSTAINABLE DEVELOPMENT REPORT

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130 countries 18 global brands 4.4 billion units manufactured annually BACKGROUND TO THIS REPORT 52,403 employees 14.5 billion euros in consolidated sales L’Oréal undertook this appraisal by examining current practices and studying the recommendations of international institutions and specialist organisations such as the UN, OECD, European Commission and WBCSD. The Global Reporting Initiative (GRI) Sustainability Reporting Guidelines 2002 have helped guide this review. Scope This report covers all of L’Oréal’s operations and joint venture with Galderma over the year January–December 2005. Verification Data relating to safety, health and the environment was examined and verified by Environmental Resources Management, and social data, shown with an asterisk (*), were validated by PricewaterhouseCoopers Audit. The verification statements can be found at the end of the report. 496 million euros in R&D investments L’Oréal USA Research and Development Mascara Laboratory, in Clark, New Jersey.
SUSTAINABLE DEVELOPMENT REPORT L’ORÉAL 2005 Contents Chairman’s message 2 Governance 6 ■ Our values and guiding principles 6 ■ Corporate governance 8 Economic affairs 10 ■ A growing market 11 ■ A sustainable growth strategy 12 ■ Our business categories and brands 12 ■ Commitment to improve financial information 15 Research and development 16 ■ Committed research and development 17 ■ Raw material selection and supplier relations 23 ■ Consumer safety 26 Social affairs 28 ■ L’Oréal’s commitment to employee development 29 ■ Diversity, a basic L’Oréal value 29 ■ Recruiting international and multicultural managers 32 ■ Personalised career development 34 ■ Skills development 34 ■ A remuneration and welfare policy that is motivating for everyone 36 ■ An ongoing dialogue on all levels 36 ■ Supply chain labour standards auditing 37 ■ Our labour standards 37 ■ Targets 37 ■ Implementing our social responsibility programme with our suppliers 38 Safety, health and environment 40 ■ Summary of achievements and goals 41 ■ Organisation and management 44 ■ Health and safety performance 48 ■ Environmental performance 49 ■ Packaging 55 Community affairs 56 ■ For Women In Science 57 ■ A commitment to the community 59 ■ Evaluation and measurement 61 Verification statements 62 GRI content index 64 For more detailed information, consult the group Internet site www.loreal.com
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Page 5 and 6: correspond to an ingrained need, as
Page 7 and 8: Management Committee 1 SIR LINDSAY
Page 9 and 10: Owen-Jones, Chairman and Chief Exec
Page 11 and 12: care and attention, while having co
Page 13 and 14: ECONOMIC AFFAIRS As an internationa
Page 15 and 16: DIVISION TURNOVER MISSION BRANDS (
Page 17 and 18: CREATING VALUE FOR SHAREHOLDERS Div
Page 19 and 20: 16 l 17 RESEARCH AND DEVELOPMENT L
Page 21 and 22: The L’Oréal Research Institute f
Page 23 and 24: Episkin: reconstructed skin kits as
Page 25 and 26: RAW MATERIAL SELECTION AND SUPPLIER
Page 27 and 28: and extending knowledge of the raw
Page 29 and 30: In particular, L’Oréal research
Page 31 and 32: SOCIAL AFFAIRS 28 l 29 L’Oréal b
Page 33 and 34: Case study - The United States L’
Page 35 and 36: 515,500 applications received world
Page 37 and 38: Apprenticeship facts and figures in
Page 39 and 40: Promoting social dialogue at the Eu
Page 41 and 42: ➔ ➔ ➔ ➔ OUR OBJECTIVES FOR
Page 43 and 44: SUMMARY OF ACHIEVEMENTS AND GOALS
Page 45 and 46: Shampoo packaging line, Rambouillet
Page 47 and 48: 18001 H&S system. The others are in
Page 49 and 50: ■ our Safety, Industrial Hygiene
Page 51 and 52: No L’Oréal employee has experien
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3,300 3,100 2,900 2,700 WATER CONSU
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WASTE In thousands of tonnes Sludge
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PACKAGING The packaging of a produc
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COMMUNITY AFFAIRS 56 l 57 As a comp
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Françoise Rivière, General sub-ma
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Jean-Philippe Charrier, General Man
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Statutory Auditors’ statement on
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Published by the Corporate Communic
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2005 SUSTAINABLE DEVELOPMENT REPORT

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