2005 SUSTAINABLE DEVELOPMENT REPORT

ORGANISATION
AND MANAGEMENT
Organisation
The Executive Vice-President for the Production
and Technology Department (DGT) has
functional responsibility for SHE. He is a
member of the L’Oréal Executive Committee
reporting directly to the President of L’Oréal.
He has a Senior Vice-President reporting to
him who manages the SHE Department
which is located within DGT. This Department
is administratively tied to DGT but has grouplevel
responsibilities across L’Oréal.
The SHE Department is linked to each operational
entity through SHE managers who
coordinate the actions of local experts at each
of their sites. Each Division or zone has a
dedicated person or persons responsible for
the management of SHE within their areas.
This includes factories, warehouses, administrative
sites, stores, and research.
At the local level, SHE managers have responsibility
for their operations. The number of
people assigned this responsibility varies by
the complexity of the operations and their size.
For example, for a typical factory of 350 workers,
3 to 4 full time staff are usually found in
SHE department, while administrative sites
typically have one person assigned this
responsibility on a country wide basis.
❯ The DGT SHE Department is responsible
for:
■ worldwide technical assistance in Safety,
Industrial Hygiene and Environment,
■ the technical supervision of experts and
SHE specialists at all levels of the organisation
on all sites and locations,
■ developing and monitoring the application
of internal standards and best practice through
auditing and other measures,
■ providing technical training on SHE matters,
■ measuring and publishing our SHE performance
internally.
Coordination with
the Director of Sustainability
In 2005, the Department of External Affairs
took over the management of Sustainability,
previously the responsibility of the Production
and Technology Department. The SHE
Department maintains an active partnership
Sustainable Development Report_L’ORÉAL 2005
with the new Director for Sustainability and
the Sustainable Development Steering Committee.
For example, we have appointed a dedicated
member of the DGT SHE department
as responsible for sustainability. This person
is responsible for producing a sustainability
newsletter which is published quarterly and
distributed throughout L’Oréal, and works
on new sustainability initiatives.
Sharing best practice
The SHE department organises many activities
to share SHE best practice internally.
This includes quarterly all day meetings in
Paris of all regional SHE managers worldwide
for factories and separately for warehouses.
These meetings include a review of
SHE performance, current issues and new
initiatives. The SHE department also has a
number of ongoing task forces comprising
these members for the development of new
standards, best practices, and technologies.
Quarterly training sessions are held for new
SHE staff to familiarise them with SHE management.
Finally, a three day worldwide SHE
conference is held every two years.
We also participate in many technical organisations
which allows for learning, benchmarking
and sharing of best practice. Many
of these organisations are international in
their scope, such as the Conference Board
(Health & Safety and Environmental Councils),
International Occupational Hygiene
Association, World Business Council on Sustainable
Development and others. We take
part in quarterly meetings with the worldwide
SHE managers of other multinationals
to share best practice and compare our SHE
performance data.
SHE management systems
L'Oréal makes use of several different but
internationally recognised SHE management
systems including OHSAS 18001, the Occupational
Safety and Health Administration
Voluntary Protection Programme (OSHA VPP)
in the United States, and ISO 14001.
As of March 2006, all but two factories were
fully ISO 14001 accredited. The remaining two
sites are expected to achieve their accreditation
in 2006 thus fulfilling the goal set in
2003 to have every L’Oréal factory accredited.
Six of our seven factories in the United States
are in the OSHA VPP. This is a government
supported management system that includes
very strict entrance and performance requirements
representing the best of the best in
safety and health management. The remaining
factory not in this programme is in the
process of applying. This programme is available
only in the United States. We are ahead
of the public commitment we made three
years ago to have all of our manufacturing
sites in this programme within five years.
In Europe, Africa and the Middle East, 15 of
our 23 factories are registered to OHSAS
100% factories certified to ISO 14001 by 2006,
Piscataway plant (United States).