Distributor - ISSA.com
Distributor - ISSA.com
Distributor - ISSA.com
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TIME TRACK SESSION/EVENT*<br />
MONDAY, NOVEMBER 18<br />
1:30 PM–4:30 PM n n $ Smart Staffing: Cleaning Times and Work Assignments<br />
1:30 PM–5:30 PM n n $ IICRC Basic Skills: Stone, Masonry, and Ceramic Floor Care Certificate Program<br />
2:45 PM–3:45 PM<br />
4:00 PM–5:00 PM<br />
n n n J<br />
n n n<br />
n n n<br />
n n n<br />
n n n<br />
n n<br />
n n n n n<br />
n J<br />
n n n n<br />
n n n<br />
n n n<br />
n n<br />
TUESDAY, NOVEMBER 19<br />
Transpare: Simplifying the Search for Green Products<br />
Women’s Forum: Leading the Way!<br />
Harness the Y Factor<br />
Managing the Daily Workflow<br />
Crush Sales Goals With Persuasive Proposals<br />
Advanced <strong>Distributor</strong> Program: Value-Added Selling<br />
What You Don’t Know Can Hurt You<br />
Healthcare Best Practices for Non-Healthcare Cleaning<br />
Be<strong>com</strong>e More Than the Next Generation<br />
Winning RFPs: Swimming in the Deep End<br />
Advanced <strong>Distributor</strong> Program: Conquer Price Objections<br />
8:15 AM–9:30 AM J<br />
<strong>ISSA</strong> Keynote Address: John Foley, former Blue Angel<br />
11:00 AM–11:45 AM n n n B Behind the Broom: Managing a Professional Cleaning Operation<br />
1:00 PM–1:45 PM n n n B Education session brought to you by IEHA<br />
2:00 PM–2:45 PM n n n B Media Matters: PR for Small Business Growth<br />
3:00 PM–3:45 PM n n n n B<br />
4:00 PM–4:45 PM n n B<br />
WEDNESDAY, NOVEMBER 20<br />
GHS Training 101: The New Safety Data Sheet<br />
ARCSI: Celebrating Ten Years of Support for the<br />
Residential Cleaning Industry<br />
8:15 AM–9:30 AM J<br />
<strong>ISSA</strong> Keynote Address: Tony Hsieh, Zappos CEO<br />
11:00 AM–11:45 AM<br />
n n n B J<br />
Transpare: Simplify the Search for Green Products<br />
12:00 PM–12:45 PM n n n B Critical Factors in Operations Improvement<br />
4:30 PM–5:30 PM J<br />
Show Floor Happy Hour and <strong>ISSA</strong> Innovation Award Presentation<br />
THURSDAY, NOVEMBER 21<br />
9:00 AM–10:00 AM J<br />
<strong>ISSA</strong> Keynote Address: David Blaine, magician and endurance artist<br />
Co-sponsored by BSCAI<br />
*Schedule as of May 23, 2013. For the latest information, go to issa.<strong>com</strong>/schedule.<br />
NEW <strong>ISSA</strong> Convention Seminar<br />
Premium Package<br />
includes <strong>ISSA</strong> Convention Seminars registration<br />
and 24/7 online access to the audio recording<br />
and fully synchronized PowerPoint presentation<br />
to all of Monday’s seminars.<br />
(Some restrictions may apply. See page 15 for fees.)<br />
DON’T FORGET!<br />
You can apply your coursework<br />
toward earning the<br />
Professional Certificate in<br />
Industrial Distribution awarded<br />
by Purdue University!<br />
Register online at issa.<strong>com</strong>/register.<br />
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