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News<br />
Virgin loses West Co<strong>as</strong>t franchise to FirstGroup<br />
by Katie Silvester<br />
FirstGroup is to take over the West<br />
Co<strong>as</strong>t franchise from December 2012,<br />
having pipped Virgin Trains to the post in a<br />
franchise competition.<br />
First will pay £5.5bn in premiums over<br />
the lifetime of the contract, which will l<strong>as</strong>t<br />
for up to 15 years, relying on ticket revenues<br />
rising by 10 per cent annually in order to<br />
fund the payments.<br />
The deal will see First introduce new<br />
electric trains, in addition to the 106 new<br />
Pendolino cars already on order, and cut<br />
the cost of its Standard Anytime fares by an<br />
average of 15 per cent.<br />
<strong>Rail</strong> minister Theresa Villiers said: ‘This<br />
new franchise will deliver big improvements<br />
for p<strong>as</strong>sengers, with more seats and plans for<br />
more services. Targets to meet on p<strong>as</strong>senger<br />
satisfaction will be introduced for the first<br />
time in an InterCity rail franchise and<br />
p<strong>as</strong>sengers will also benefit from smart<br />
ticketing and from investment in stations. <br />
‘The West Co<strong>as</strong>t is the first of the new<br />
longer franchises to be let by the coalition,<br />
which h<strong>as</strong> helped us secure real benefits for<br />
p<strong>as</strong>sengers by encouraging First West Co<strong>as</strong>t<br />
Limited to invest in the future of the service.’<br />
But Virgin Trains – a joint venture<br />
between Stagecoach and the Virgin Group –<br />
w<strong>as</strong> unhappy about the failure of its ‘strong<br />
and deliverable bid’, which now sees it with<br />
no franchises at all.<br />
Sir Richard Branson, founder of Virgin<br />
Group, believes that First h<strong>as</strong> overbid for<br />
the franchise and may not be able to deliver<br />
its £5.5bn of premiums. He thinks its<br />
projections of 10 per cent growth annually<br />
are not realistic.<br />
‘The government decision to award<br />
the West Co<strong>as</strong>t Main Line Franchise to<br />
FirstGroup is extremely disappointing for<br />
Virgin, and for our staff that have worked so<br />
hard to transform this railway over the l<strong>as</strong>t<br />
15 years,’ he said.<br />
‘We submitted a strong and deliverable<br />
bid b<strong>as</strong>ed on improving customers’<br />
experience, incre<strong>as</strong>ed investment and<br />
sustained innovation. To have bid more<br />
would have involved dramatic<br />
cuts to customer quality and<br />
considerable fare rises which<br />
we were unwilling to entertain.<br />
‘We also did not want<br />
to risk letting everybody down<br />
with almost certain bankruptcy<br />
at some time during the<br />
franchise <strong>as</strong> happened to<br />
GNER and National Express<br />
who overbid on the E<strong>as</strong>t Co<strong>as</strong>t<br />
mainline. Sadly the government<br />
h<strong>as</strong> chosen to take that risk<br />
with FirstGroup and we only<br />
hope they will continue to<br />
drive dramatic improvements<br />
on this line for years to come<br />
without letting everybody<br />
down.’<br />
Branson, who said that<br />
Virgin w<strong>as</strong> unlikely to bid for<br />
UK rail franchises again, called<br />
the practice of giving franchises<br />
to the highest bidder, whether<br />
or not the premiums promised were<br />
deliverable, ‘insanity’.<br />
The RMT union said that FirstGroup<br />
had b<strong>as</strong>ed its bid on ‘the same kind of overgeared<br />
financial projections that lead to the<br />
collapse of the GNER and National Express<br />
contracts on the E<strong>as</strong>t Co<strong>as</strong>t – forcing the<br />
government to renationalise the service’.<br />
The franchise contract includes<br />
substantial financial penalties that First<br />
would incur if it w<strong>as</strong> unable to meet its<br />
premium payments. The transport group h<strong>as</strong><br />
had to put up £10m of shareholder capital,<br />
a £45m performance bond agreement and a<br />
subordinated loan of £190m.<br />
On top of that, it h<strong>as</strong> had to provide<br />
a se<strong>as</strong>on ticket bond of £5m and a £15m<br />
parent company guarantee to ensure that its<br />
contractual station facilities maintenance<br />
obligations are met.<br />
The company that First h<strong>as</strong> formed to<br />
run the operation is called First West Co<strong>as</strong>t<br />
Ltd, but it is expected that a new brand<br />
name will be introduced when the franchise<br />
begins. • See comment, page 4<br />
COMPLY SERVE<br />
PARTNERS WITH<br />
FORGETRACK<br />
Forgetrack, a project<br />
management training<br />
provider for the rail industry, h<strong>as</strong><br />
signed a partnership agreement<br />
with Comply Serve to sell its<br />
flagship e-collaborative, Cloudb<strong>as</strong>ed<br />
project compliance software,<br />
ComplyPro. Chris Loxley-Ford,<br />
director of Forgetrack, said: ‘We<br />
were actively looking for open,<br />
standards-b<strong>as</strong>ed, value-added<br />
solutions that enhanced our<br />
current offerings, and ComplyPro<br />
is an ideal fit.’<br />
<strong>Rail</strong>way Children appeals for volunteers<br />
AJP/Shutterstock.com<br />
The charity <strong>Rail</strong>way Children is<br />
recruiting volunteers to <strong>as</strong>sist at events<br />
and opportunities related to the railways.<br />
The <strong>Rail</strong>way Children <strong>Rail</strong> Network aims to<br />
raise vital funds and awareness for the charity.<br />
<strong>Rail</strong>way Children fights for children living<br />
alone and at risk on the streets, so volunteers<br />
are crucial in helping them to support many<br />
vulnerable children and young people in the<br />
UK, India and E<strong>as</strong>t Africa.<br />
Former Manchester councillor Keith<br />
Whitmore h<strong>as</strong> recently been elected <strong>as</strong><br />
honorary alderman of Manchester City<br />
Council for long service and is responsible<br />
for co-ordinating volunteers on behalf of the<br />
network. He is a keen railway enthusi<strong>as</strong>t.<br />
Whitmore said: ‘I am very much looking<br />
forward to taking on this important role. It<br />
combines my interest both in railways and<br />
in making life more tolerable for vulnerable<br />
youngsters who need help. I will be looking for<br />
more volunteers – especially from the heritage<br />
railway movement – to support this important<br />
work, attending events to fundraise for this<br />
special railway charity.’<br />
If you are interested in joining the group<br />
and volunteering your time, ple<strong>as</strong>e email Keith<br />
Whitmore at: k.whitmore@railwaychildren.<br />
org.uk For more information on <strong>Rail</strong>way<br />
Children visit: www.railwaychildren.org.uk<br />
SEPTEMBER 2012 Page 7