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News<br />

Virgin loses West Co<strong>as</strong>t franchise to FirstGroup<br />

by Katie Silvester<br />

FirstGroup is to take over the West<br />

Co<strong>as</strong>t franchise from December 2012,<br />

having pipped Virgin Trains to the post in a<br />

franchise competition.<br />

First will pay £5.5bn in premiums over<br />

the lifetime of the contract, which will l<strong>as</strong>t<br />

for up to 15 years, relying on ticket revenues<br />

rising by 10 per cent annually in order to<br />

fund the payments.<br />

The deal will see First introduce new<br />

electric trains, in addition to the 106 new<br />

Pendolino cars already on order, and cut<br />

the cost of its Standard Anytime fares by an<br />

average of 15 per cent.<br />

<strong>Rail</strong> minister Theresa Villiers said: ‘This<br />

new franchise will deliver big improvements<br />

for p<strong>as</strong>sengers, with more seats and plans for<br />

more services. Targets to meet on p<strong>as</strong>senger<br />

satisfaction will be introduced for the first<br />

time in an InterCity rail franchise and<br />

p<strong>as</strong>sengers will also benefit from smart<br />

ticketing and from investment in stations. 

<br />

‘The West Co<strong>as</strong>t is the first of the new<br />

longer franchises to be let by the coalition,<br />

which h<strong>as</strong> helped us secure real benefits for<br />

p<strong>as</strong>sengers by encouraging First West Co<strong>as</strong>t<br />

Limited to invest in the future of the service.’<br />

But Virgin Trains – a joint venture<br />

between Stagecoach and the Virgin Group –<br />

w<strong>as</strong> unhappy about the failure of its ‘strong<br />

and deliverable bid’, which now sees it with<br />

no franchises at all.<br />

Sir Richard Branson, founder of Virgin<br />

Group, believes that First h<strong>as</strong> overbid for<br />

the franchise and may not be able to deliver<br />

its £5.5bn of premiums. He thinks its<br />

projections of 10 per cent growth annually<br />

are not realistic.<br />

‘The government decision to award<br />

the West Co<strong>as</strong>t Main Line Franchise to<br />

FirstGroup is extremely disappointing for<br />

Virgin, and for our staff that have worked so<br />

hard to transform this railway over the l<strong>as</strong>t<br />

15 years,’ he said.<br />

‘We submitted a strong and deliverable<br />

bid b<strong>as</strong>ed on improving customers’<br />

experience, incre<strong>as</strong>ed investment and<br />

sustained innovation. To have bid more<br />

would have involved dramatic<br />

cuts to customer quality and<br />

considerable fare rises which<br />

we were unwilling to entertain.<br />

‘We also did not want<br />

to risk letting everybody down<br />

with almost certain bankruptcy<br />

at some time during the<br />

franchise <strong>as</strong> happened to<br />

GNER and National Express<br />

who overbid on the E<strong>as</strong>t Co<strong>as</strong>t<br />

mainline. Sadly the government<br />

h<strong>as</strong> chosen to take that risk<br />

with FirstGroup and we only<br />

hope they will continue to<br />

drive dramatic improvements<br />

on this line for years to come<br />

without letting everybody<br />

down.’<br />

Branson, who said that<br />

Virgin w<strong>as</strong> unlikely to bid for<br />

UK rail franchises again, called<br />

the practice of giving franchises<br />

to the highest bidder, whether<br />

or not the premiums promised were<br />

deliverable, ‘insanity’.<br />

The RMT union said that FirstGroup<br />

had b<strong>as</strong>ed its bid on ‘the same kind of overgeared<br />

financial projections that lead to the<br />

collapse of the GNER and National Express<br />

contracts on the E<strong>as</strong>t Co<strong>as</strong>t – forcing the<br />

government to renationalise the service’.<br />

The franchise contract includes<br />

substantial financial penalties that First<br />

would incur if it w<strong>as</strong> unable to meet its<br />

premium payments. The transport group h<strong>as</strong><br />

had to put up £10m of shareholder capital,<br />

a £45m performance bond agreement and a<br />

subordinated loan of £190m.<br />

On top of that, it h<strong>as</strong> had to provide<br />

a se<strong>as</strong>on ticket bond of £5m and a £15m<br />

parent company guarantee to ensure that its<br />

contractual station facilities maintenance<br />

obligations are met.<br />

The company that First h<strong>as</strong> formed to<br />

run the operation is called First West Co<strong>as</strong>t<br />

Ltd, but it is expected that a new brand<br />

name will be introduced when the franchise<br />

begins. • See comment, page 4<br />

COMPLY SERVE<br />

PARTNERS WITH<br />

FORGETRACK<br />

Forgetrack, a project<br />

management training<br />

provider for the rail industry, h<strong>as</strong><br />

signed a partnership agreement<br />

with Comply Serve to sell its<br />

flagship e-collaborative, Cloudb<strong>as</strong>ed<br />

project compliance software,<br />

ComplyPro. Chris Loxley-Ford,<br />

director of Forgetrack, said: ‘We<br />

were actively looking for open,<br />

standards-b<strong>as</strong>ed, value-added<br />

solutions that enhanced our<br />

current offerings, and ComplyPro<br />

is an ideal fit.’<br />

<strong>Rail</strong>way Children appeals for volunteers<br />

AJP/Shutterstock.com<br />

The charity <strong>Rail</strong>way Children is<br />

recruiting volunteers to <strong>as</strong>sist at events<br />

and opportunities related to the railways.<br />

The <strong>Rail</strong>way Children <strong>Rail</strong> Network aims to<br />

raise vital funds and awareness for the charity.<br />

<strong>Rail</strong>way Children fights for children living<br />

alone and at risk on the streets, so volunteers<br />

are crucial in helping them to support many<br />

vulnerable children and young people in the<br />

UK, India and E<strong>as</strong>t Africa.<br />

Former Manchester councillor Keith<br />

Whitmore h<strong>as</strong> recently been elected <strong>as</strong><br />

honorary alderman of Manchester City<br />

Council for long service and is responsible<br />

for co-ordinating volunteers on behalf of the<br />

network. He is a keen railway enthusi<strong>as</strong>t.<br />

Whitmore said: ‘I am very much looking<br />

forward to taking on this important role. It<br />

combines my interest both in railways and<br />

in making life more tolerable for vulnerable<br />

youngsters who need help. I will be looking for<br />

more volunteers – especially from the heritage<br />

railway movement – to support this important<br />

work, attending events to fundraise for this<br />

special railway charity.’<br />

If you are interested in joining the group<br />

and volunteering your time, ple<strong>as</strong>e email Keith<br />

Whitmore at: k.whitmore@railwaychildren.<br />

org.uk For more information on <strong>Rail</strong>way<br />

Children visit: www.railwaychildren.org.uk<br />

SEPTEMBER 2012 Page 7

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