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Compleat Consultant 360° Assessment Report - Linkage, Inc.

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<strong>Compleat</strong> <strong>Consultant</strong> <strong>Assessment</strong> Profile for A. Sample<br />

Item Ratings by Rater Group: BUSINESS PROCESS EXPERTISE<br />

Average<br />

within<br />

Rating<br />

Group<br />

Range<br />

Norm<br />

Average<br />

(n=4399)<br />

2. Displays a credible understanding of<br />

the organizational environment and<br />

industry context (i.e., industry issues and<br />

trends, competitors, suppliers, customers,<br />

regulators, etc.).<br />

3.00<br />

3.00<br />

**<br />

**<br />

3.67<br />

3.60<br />

3-3<br />

3-3<br />

**<br />

**<br />

3-4<br />

3-4<br />

2.89<br />

2.92<br />

3.30<br />

3.14<br />

3.13<br />

3.13<br />

14. Displays a thorough understanding of<br />

the business or functional mission,<br />

strategic positioning, and current<br />

initiatives.<br />

3.00<br />

3.00<br />

**<br />

**<br />

3.67<br />

3-3<br />

3-3<br />

**<br />

**<br />

3-4<br />

2.92<br />

2.91<br />

3.31<br />

3.15<br />

3.06<br />

3.60<br />

3-4<br />

3.10<br />

26. Carefully considers the business<br />

operating context (i.e., structures,<br />

systems, cultural patterns, etc.) when<br />

diagnosing issues and planning<br />

interventions.<br />

2.00<br />

2.00<br />

**<br />

**<br />

3.33<br />

3.00<br />

2-2<br />

2-2<br />

**<br />

**<br />

3-4<br />

2-4<br />

2.91<br />

2.85<br />

3.15<br />

3.01<br />

3.11<br />

3.05<br />

38. Displays a credible understanding of<br />

the the primary work processes through<br />

which the business creates value.<br />

3.00<br />

3.00<br />

**<br />

**<br />

2.67<br />

3-3<br />

3-3<br />

**<br />

**<br />

2-3<br />

2.90<br />

2.96<br />

3.25<br />

3.08<br />

3.05<br />

2.80<br />

2-3<br />

3.08<br />

50. Displays effective understanding of<br />

how the business measures operating<br />

performance (financial measures,<br />

productivity measures, customer<br />

satisfaction, etc.)<br />

2.00<br />

2.00<br />

**<br />

**<br />

2.67<br />

2.60<br />

2-2<br />

2-2<br />

**<br />

**<br />

2-4<br />

2-4<br />

2.67<br />

2.82<br />

3.22<br />

2.93<br />

2.91<br />

2.94<br />

62. Appropriately uses the client's<br />

language, idioms, and slang for<br />

communicating about the business or<br />

function.<br />

3.00<br />

3.00<br />

**<br />

**<br />

3.33<br />

3.40<br />

3-3<br />

3-3<br />

**<br />

**<br />

3-4<br />

3-4<br />

2.87<br />

3.08<br />

3.10<br />

3.08<br />

3.05<br />

3.07<br />

0 1 2 3 4<br />

* Overall average includes managers, direct reports, peers, and customers (not self ratings,<br />

however).<br />

A score of ** (0.00) indicates that an insufficient number of responses was received.<br />

ID: 6002<br />

Self (n=1)<br />

Run Date: 12/26/2008 ------------------------- Confidential <strong>Report</strong> ------------------------- Page 6<br />

Manager<br />

(n=1)<br />

Direct <strong>Report</strong><br />

(n=0)<br />

Peer (n=1)<br />

Customer<br />

(n=3)<br />

Overall Average*<br />

(n=5)

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