Compleat Consultant 360° Assessment Report - Linkage, Inc.

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Roles and Competencies Each of the roles utilized by the Compleat Consultant is comprised of two primary competencies as follows: Grounded Expert Trusted Advisor Business Driver Insightful Observer Committed Partner Change Leader HR/OD Expertise Business Process Experience Confident Presentation Authentic Communication Engagement Management Results Orientation Rigorous Inquiry Systems Thinking Service Orientation Collaborative Orientation Powerful Facilitation Organizational Influence ©Copyright Linkage, Inc. 2009
Roles and Competencies - Definitions Grounded Expert: The Grounded Expert possesses a depth of technical/functional and general business knowledge and the ability to make that knowledge accessible and easy to understand. The outputs of this role include business and HR strategies; plans, tactics, and interventions for specific people-related problems; program designs and implementations; HR applications; and business processes. HR/OD Expertise: The possession and appropriate use of relevant knowledge regarding the design and implementation of Human Resource systems, consulting interventions and methodologies for assessment. Business Process Expertise: The possession and appropriate use of knowledge regarding generic business practices, client business practices, and how business processes translate into financial measures or other terms. Trusted Advisor: The Trusted Advisor gives quality advice and counsel. The Advisor has established credibility through consistently kept commitments and a track record of useful prior advice. The outputs of this role include purpose and value statements, guiding and operating principles, speeches, evaluations of past performance, visions of future performance, recommendations for action, and reductions in client uncertainty. Confident Presentation: Exudes self-assurance, poise, emotional clarity, conviction, and verbal skills that are compelling, convincing, and reassuring; and, in turn, inspires a commensurate calm, confidence, and sense of security in the client. Authentic Communication: Demonstrates clear and visible principles and values that create openness and trust among people and promote the generation of valid information, informed choices, and internal commitment to action. Business Driver: The Business Driver understands how the business produces customer value and measurable results, and shows an unrelenting, unstoppable drive to achieve success. The outputs of this role include business goals, coordinated action, roles and commitments, calculated risks, project plans, measurement systems and data, and business results. Engagement Management: Controls the quality of outputs delivered to the client through articulation of commitments, accurate specification of performance standards and requirements, and disciplined management of accountabilities. Results Orientation: Demonstrates a consistent and persistent focus upon setting challenging objectives, doing things better, improving the quality of results, and achieving significant business impact. ©Copyright Linkage, Inc. 2009
Page 1 and 2: Compleat Consultant 360° Assessmen
Page 3 and 4: Part I The Compleat Consultant Mode
Page 5: Model Design The Roles of the Compl
Page 9 and 10: Part II Interpretive Guide ©Copyri
Page 11 and 12: Reading and Interpreting Your Resul
Page 13 and 14: Reading and Interpreting Your Resul
Page 15 and 16: Compleat Consultant Assessment Prof
Page 37 and 38: Sample If you could give this perso
Page 39 and 40: Part IV Developmental Plan ©Copyri
Page 41 and 42: Development Planning (continued) 4.
Page 43 and 44: Sample Plan for Leveraging Strength
Page 45: Leveraging Strengths Goals for Leve

Compleat Consultant 360° Assessment Report - Linkage, Inc.

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