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business advice - Craft Focus Magazine

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usiness <strong>advice</strong><br />

word on the web - a basic guide<br />

to website terminology<br />

Bob Scott of Loud-n-Clear.com provides a simple guide to what you need to know to<br />

ensure a successful website.<br />

In the fi rst of our series on terminology,<br />

we’ll deal with the terms that get used when<br />

discussing your website requirements with<br />

website developers and hosting companies.<br />

In the next article, we’ll look at some of the<br />

technical terms for the building blocks of a<br />

website.<br />

Backend<br />

Put simply, the backend of a website is the<br />

database, software and various services that<br />

should be invisible to the user. If the<br />

backend processing is all working fi ne then<br />

the users should be able to browse, shop,<br />

pay for, track and receive their purchases<br />

whilst remaining blissfully unaware of what is<br />

happening behind the scenes.<br />

CMS<br />

This stands for Content Management System,<br />

the interface that allows the easy maintenance<br />

of a website, usually in terms of updating<br />

content such as news items, changing prices<br />

and adding (or removing) products.<br />

Domain Names<br />

The snappy .com or .co.uk in your website<br />

address, such as craft-fair.co.uk or craftfocus.<br />

com, is the domain name. There are many<br />

types of domain name, some of them<br />

restricted to particular types of organisation<br />

(eg .ac.uk for academic institutions, .gov.uk for<br />

government bodies etc). Domain registrations<br />

come with an expiry date, typically 2 years<br />

after fi rst registration for .co.uk domains and<br />

1 year for .com, although many registration<br />

services will bill and renew automatically unless<br />

instructed otherwise. The most important ones<br />

from a UK <strong>business</strong> viewpoint are the .com<br />

and .co.uk domains – these are readily available<br />

to anyone that wants one, as long as no-one<br />

else has got there fi rst…<br />

To get a domain you need to register it<br />

through a domain registration service, or ask<br />

your website developer to do so on your<br />

behalf. If someone else is registering a domain<br />

for you it is worth making sure that they<br />

register it in your name as that makes any<br />

future transfer (or sale) of the domain more<br />

straightforward.<br />

If your preferred domain name has already<br />

been registered by someone else you can<br />

always offer to buy it, as there is a thriving<br />

market in domains. Domain prices are<br />

infl uenced by factors such as how long a<br />

domain has been registered, whether there<br />

is a website associated with the domain<br />

and how specifi c the name is (for examples,<br />

bloggsphones.co.uk would be worth less than<br />

mobilephones.co.uk).<br />

If you feel that someone has registered a<br />

domain that is directly related to your trading<br />

name (known as squatting) there is a process<br />

for resolving the situation but it’s a good idea<br />

to seek specialist <strong>advice</strong>.<br />

The most important domain names<br />

from a UK <strong>business</strong> viewpoint are<br />

the .com and .co.uk domains –<br />

readily available as long as no-one<br />

else has got there fi rst…<br />

Dynamic Website<br />

Most basic web pages are “static” which means<br />

that they are the same for every user and the<br />

pages are stored on the server the<br />

way they will appear to users. With dynamic<br />

web pages each user sees a page that is<br />

generated on the fl y as they request it.<br />

This means that the content and layout are<br />

independent of each other with the content<br />

being drawn from a database. This is ideal for<br />

websites which will need updating regularly<br />

(such as e-commerce sites) as only the<br />

database will need changing rather than every<br />

page featuring the changed information. It’s<br />

also a very useful solution for large websites<br />

such as directories, as it allows them to store<br />

a few page layouts and then fi ll them from the<br />

database rather than having to have hundreds<br />

(or even thousands) of pages on the server.<br />

Hosting<br />

Put simply, the hosting of a website involves<br />

providing space on a server and keeping that<br />

server connected to the Internet. The amount<br />

of space a site needs on the server and how<br />

much Internet traffi c the site attracts have<br />

a major infl uence on how much hosting will<br />

cost. Other factors affecting hosting include<br />

the software requirements of the website:<br />

Does it need a database or specialist software<br />

requirements such as Coldfusion, PHP or Java?<br />

Companies providing hosting need to<br />

provide a resilient service so will have to<br />

consider issues such as auxiliary power<br />

supplies, data backups, software and server<br />

maintenance.<br />

Server<br />

This is the actual, physical computer that serves<br />

(hence the name) the web pages, image fi les<br />

etc to any users that request them. When<br />

you’re browsing a website the whole process<br />

should be completely invisible to you, but an<br />

unreliable or overloaded server will soon make<br />

itself apparent.<br />

The next article will look at the components<br />

of a website, covering HTML, databases,<br />

software, Google Analytics and more. C<br />

Further information<br />

Loud-n-Clear.com runs the Internet <strong>Craft</strong> Fair<br />

and specialises in websites for craft companies<br />

Contact details: www.loud-n-clear.com<br />

enquiries@loud-n-clear.com<br />

craftfocus 91

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