LingHe Simulation - INSEAD CALT

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after having performed poorly in the simulation. Nevertheless, it remains a point that deserves on-going monitoring in future workshops. The feedback received from the limited test among European subjects (who mostly had significant experience in living and working in China) showed relatively higher scores on almost all questions, suggesting that the simulation was deemed very effective and realistic at capturing change dynamics in a Chinese environment. However, more substantive testing is required in order to further validate the use of the LingHe Simulation as a learning tool for Western managers wanting to introduce change in a Chinese environment. Conclusions The business environment in China is undergoing fast and significant changes, part of which are also driven by the introduction of information & communication technologies into business relationships. These changes to the business environment also force managers to more effectively implement change within their organizations. The LingHe Simulation provides a new approach for managers to experience the complex dynamics of organizational change in a multimedia computer-simulated environment. The LingHe Simulation is very different from traditional learning tools and methods, making use of advanced technology to offer an interactive learning environment. Authors’ research has so far demonstrated that participants consistently rate the LingHe Simulation as highly effective at building awareness and understanding of the major factors (including people profiles, influence tactics, and the different phases of change) that impact the success and failure of organizational change projects. The use of computer simulation specifically lets participants experience the challenges and frustrations of having to deal with the complexity of these various factors interacting with each other in sometimes unpredictable ways – a reflection of the complex and seemingly unpredictable nature of how individuals and groups of people react to changes – which traditional teaching methods cannot achieve as effectively. Further substantive testing of the effectiveness of the LingHe Simulation is required among in particular Western managers to also validate its use to better prepare these for introducing change in Chinese business environments. Also, attention must be given to the fact that Chinese participants have sometimes pointed to an opportunity to further improve the correspondence between the simulated context and dynamics and those encountered in real life situations, a reflection of the fact that the LingHe Simulation is necessarily a simplified model of a very specific business situation. Authors may continue releasing new versions over time to further increase also the perceived realism of the simulation relative to the real-life situation. References 18
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