Report Report - Ohio Department of Insurance - State of Ohio

Accomplishments
Department Saves Ohioans Almost $10 Million
In 2008, the Department saved or recovered more than $9.7 million
for Ohioans. The Department’s consumer services staff fielded 128,061
phone calls in 2008 and handled 6,506 consumer complaints. There
were 634 fewer consumer complaints filed in 2008, down from
7,140 complaints in 2007. The Department reported claim denials
from insurance companies were the number one complaint of Ohio
insurance consumers in 2008. Of these, the majority related to denial of
health insurance claims.
OSHIIP Hosts Pilot “Welcome to Medicare”
Events in Cleveland, Columbus and Cincinnati
Ohio Insurance Department Hold
Statewide Medicare Check-up Days
The Department’s Ohio Senior Health Insurance Information
Program (OSHIIP) conducted Medicare Check-Up Days in
each of Ohio’s 88 counties to compliment Medicare’s annual
open enrollment period, Nov. 15 to Dec. 31. The events
helped beneficiaries determine what Medicare coverage
suits them best. Nearly 27,000 Ohioans were assisted through
outreach and personalized assistance.
The Ohio Department of Insurance’s Ohio Senior Health Insurance Information Program
(OSHIIP) and partner organizations held pilot “Welcome to Medicare” events in Cleveland,
Columbus, and Cincinnati. The events were held for Ohioans who would have soon turned
65 so they can learn about Medicare and more than 950 people attended them.
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www.insurance.ohio.gov