Report Report - Ohio Department of Insurance - State of Ohio

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Accomplishments Department Saves Ohioans Almost $10 Million In 2008, the Department saved or recovered more than $9.7 million for Ohioans. The Department’s consumer services staff fielded 128,061 phone calls in 2008 and handled 6,506 consumer complaints. There were 634 fewer consumer complaints filed in 2008, down from 7,140 complaints in 2007. The Department reported claim denials from insurance companies were the number one complaint of Ohio insurance consumers in 2008. Of these, the majority related to denial of health insurance claims. OSHIIP Hosts Pilot “Welcome to Medicare” Events in Cleveland, Columbus and Cincinnati Ohio Insurance Department Hold Statewide Medicare Check-up Days The Department’s Ohio Senior Health Insurance Information Program (OSHIIP) conducted Medicare Check-Up Days in each of Ohio’s 88 counties to compliment Medicare’s annual open enrollment period, Nov. 15 to Dec. 31. The events helped beneficiaries determine what Medicare coverage suits them best. Nearly 27,000 Ohioans were assisted through outreach and personalized assistance. The Ohio Department of Insurance’s Ohio Senior Health Insurance Information Program (OSHIIP) and partner organizations held pilot “Welcome to Medicare” events in Cleveland, Columbus, and Cincinnati. The events were held for Ohioans who would have soon turned 65 so they can learn about Medicare and more than 950 people attended them. 20 www.insurance.ohio.gov
Accomplishments Director Hudson Opposes Optional Federal Insurance Charter Insurance Director Mary Jo Hudson spoke before the Ohio General Assembly’s House Insurance Committee in February to express her support for a legislative resolution in support of state-based insurance regulation. The Department – along with other state insurance agencies – opposes a separate, federally-based regulator for the business of insurance. The Director said that insurance produces many issues unique to other industries – such as the federal oversight of banking and securities – that require local expertise. Insurance products can generate a high level of consumer backlash and dissatisfaction that requires a higher level of regulatory resources and responsiveness, best done by state officials, the Director said. Department Assures Ohioans Insurance Industry is Strong, Despite Economic Downturn Department officials worked to assure Ohioans that the insurance industry is viable and solvent, despite the recent economic downturn and the troubles being reported internationally regards American International Group (AIG), the world’s largest financial conglomerate. AIG was given a federal government financial lifeline due to its poor investment decisions made by its parent company, regulated by the federal government. However, the Department reported that AIG’s insurance company subsidiaries that operate in Ohio are financially stable and the Department will continue its vigilant oversight of them. The Department also cautioned agents against disparaging AIG products using misinformation in order to unnecessarily resell insurance to consumers. 21 www.insurance.ohio.gov
Page 1 and 2: 2008 Annual Report Ted Strickland G
Page 3 and 4: Table of Contents About the Directo
Page 5 and 6: About The Ohio Department of Insura
Page 7 and 8: Department Areas Product Regulation
Page 9 and 10: Department Areas Fraud, Enforcement
Page 11 and 12: Department Areas Information and Te
Page 13 and 14: Department Areas Human Resources an
Page 15 and 16: Key Department Staff Craig Predieri
Page 17 and 18: Key Department Staff Michelle Brugh
Page 19: Accomplishments Department Unveils
Page 23 and 24: Accomplishments Department Investig
Page 25 and 26: Company Financial Information Fire
Page 27 and 28: Fire and Casualty Companies Summary
Page 49 and 50: Health Insuring Corporations Summar
Page 51 and 52: Life Insurance Companies Summary Fi
Page 57 and 58: Multiple Employer Welfare Arrangeme
Page 59: Title Companies Summary Financial I

Report Report - Ohio Department of Insurance - State of Ohio

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