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14 Business & Professional Programs
Lean Boot Camp
NEW!
with Tom Fabrizio of NWCPE
Get hands-on experience with exercises, simulations,
case studies, and examples of essential Lean tools
in this program. Lean Boot Camp sets a foundation
for achievement and personal growth in Lean concepts.
Designed and taught by experts with over 30
years of Lean experience in all industries, this course
will give you the information and skills necessary
to begin your Lean journey, or sustain your Lean
knowledge. Learn how to lead a Lean improvement
project with the tools and resources of the trade.
Understand the importance of culture in Lean success,
and align to standards of Lean knowledge and
competency. Fee: $1,400
Item F9756 T. Fabrizio NORTH, V1127
4 sessions ThF Oct 2 - Oct 17 8:30am - 4:00pm
This class runs 2 days on (10/2 and 10/3), one week off, 2
days on (10/16 and 10/17) to finish.
BREAKFAST SERIES
Developing Strategic NEW!
Influence for Career Success
Your powerbase is your network of influence
that helps to accomplish goals, improve performance,
and leverage connections to make
an impact in your professional life, community,
and the world around you. Learn how to assess
the power in the people you know, leverage
the power you already have, and create connections
to help you succeed in any circumstance.
Fee: $69
Item F9883 T. Citterman NORTH, V1102
1 Thursday Oct 9 8:00 - 10:00am
Check our website for additions to the
Breakfast Series in Winter quarter.
Business Marketing
Techniques
NEW!
Find out how to create and market products and
services to meet customer needs. Discover how effective
marketing builds on a thorough understanding
of buyer behavior to create value for customers.
Determine how to maximize return on investment
by using current marketing concepts to make quality-driven
marketing decisions. Get guidance on
pricing and promoting your product or service to
generate profit, and understand how profit drives
business growth. Fee: $299
Item F9753 B. Ghosh NORTH, V1126
3 Saturdays Sep 13 - Sep 27 12:00 - 4:00pm
Item F9855 B. Ghosh NORTH, V1122
3 Saturdays Nov 1 - Nov 15 12:00 - 4:00pm
Collaborative Leadership
Find out how to influence others to achieve goals
and make a positive difference. Develop key competencies
that successful leaders use to build and
maintain credibility, collaborate effectively, and
guide people to a better future. Simply managing
people well enough to get the work done is no
longer enough. Today’s businesses are looking for
managers who are also leaders — those who can
work on the strategic level, provide vision, create
change, and build an environment where people
can thrive and do their best. This course can help
you develop the leadership skills to “make extraordinary
things happen.” Required textbook: The
Leadership Challenge Workbook, by James Kouzes
and Barry Posner, 3rd ed. Recommended textbook:
The Leadership Challenge, by James Kouzes and Barry
Posner, 5th ed. Fee: $449
Item F9838 M. Cox NORTH, V1122
6 Mondays Sep 22 - Oct 27 6:00 - 9:00pm
Delivering Great Presentations
Captivate, educate, and motivate your audience by
learning to prepare, design, and deliver presentations
that inspire them to achieve desired outcomes.
Discover effective presentation techniques, directly
apply them in a series of in-class presentations, and
receive constructive feedback on your performance.
Prepare to deliver presentations ranging from updates
for small groups to keynotes at conferences.
This course can increase any employee’s effectiveness
in the workplace. Based on Presentation Zen:
Simple Ideas on Presentation Design and Delivery
by Garr Reynolds. Prerequisites: Ability to create
presentations in tools like PowerPoint, Keynote or
equivalent. Required textbook: Presentation Zen:
Simple Ideas on Presentation Design and Delivery, 2nd
ed. by Garr Reynolds. Fee: $479
Item F9835 H. Riesco NORTH, V1122
5 Thursdays Sep 18 - Oct 23 6:00 - 9:00pm
No class 9/25
Effective Negotiations
Become proficient in analyzing a negotiation and
choosing appropriate techniques and tactics to maximize
results. Numerous in-class exercises can help
you move from positional bargaining to identifying
and developing interests acceptable to all. Develop
the skills to negotiate well in settings ranging
from single-issue, two-party situations to complex
multiparty, multi-interest negotiations. Required
text: Getting to Yes, by Roger Fisher & William Ury.
Recommended text: Secrets of Power Negotiating, by
Roger Dawson. Fee: $149
Item F9752 C. Shah NORTH, V1128
2 Saturdays Sep 6 - Sep 13 9:00am - noon
Item F9829 C. Shah NORTH, V1122
2 Saturdays Oct 11 - Oct 18 9:00am - noon
Email Marketing
NEW!
Email Marketing has emerged as the leading method
of outbound marketing as direct mail is increasingly
seen as an expensive and inefficient way of reaching
prospects and customers. Can email Marketing be a
strategic and vital part of your communication plan?
How can you use email Marketing to improve lead
nurturing, customer engagement and satisfaction?
How can you comply with the law and ensure that
your email is not seen as junk? Learn about the best
practices of email marketing in our introductory
email Marketing Class! Fee: $129
Item F9895 B. Ghosh NORTH, 1122
1 Saturday Oct 25 noon - 4:00pm
Fundamentals of Business
Gain an understanding of the key business principles
and critical functions that provide the foundation for
a successful enterprise in this introductory course.
Develop a working knowledge of business strategy,
the value chain, and the role of diverse business
functions such as marketing, sales, the supply chain,
finance, accounting, human resources, and information
technology. Practice applying key concepts to
meet common business challenges. Recommended
textbook: How a Business Works, by William C. Haeberle.Optional
textbook: Anatomy of a Business, by
Sasha Galbraith. Fee: $379
Item F9832 D. Loney NORTH, V1122
5 Tuesdays Sep 23 - Oct 21 6:00 - 9:00pm
Managing People
Gain practical insight into the art of managing others.
Obtain guidelines and techniques to successfully
develop high-performing teams that get results.
Practice management skills in class to reinforce key
concepts in this hands-on course based on management
models from Alessandra and Hunsaker’s
The New Art of Managing People and lessons from
Buckingham and Coffman’s First, Break All the Rules.
Get the instruction you need to develop the unique
skill set required to manage people effectively. Required
textbook: The New Art of Managing People, by
Hunsaker and Alessandra. Recommended textbook:
First, Break All the Rules, by Buckingham and Coffman.
Fee: $379
Item F9868 P. Bravo NORTH, V1122
5 Mondays Nov 10 - Dec 8 6:00 - 9:00pm
Navigating Change
Discover how to apply proven techniques to help
your team accept, embrace, and champion change.
Understand the challenges of change, and assess
your own change-readiness. Develop the skills
required to manage the human side of change
more effectively. Based on lessons from Managing
Transitions by William Bridges and The Leadership
Challenge Workbook by James Kouzes and Barry Posner.
Recommended Prerequisite: Previous training
or experience in basic planning. Required textbook:
Managing Transitions, 3rd ed. by William Bridges.
Recommended textbook: The Leadership Challenge
Workbook, 3rd ed. by James Kouzes and Barry Posner.
Fee: $299
Item F9872 K. Hiukka NORTH, V1122
4 sessions T Nov 18 - Dec 9 6:00 - 9:00pm
Operational & Financial
Management
Develop a better appreciation of how operations
and finance work together to influence every aspect
of business in this management course. Practice
using financial principles and concepts to evaluate
business performance and efficiency. Discover techniques
that will help you understand key business
concepts. Find out how to develop a business plan,
execute it, and measure its success. This course can
help you view a business as a set of processes instead
of a collection of separate functions and appreciate
the importance of cross-functional integration of
business operations. Required Textbook: Financial
Intelligence, Revised Edition: A Manager’s Guide to