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16 Business & Professional Programs
We Develop
Professionals
Contact us today for information on Classes
and Certifications at (425) 564-2263.
For information on Corporate Training
contact us at (425) 564-2892.
BCconted.com
So, You Want to be an
Entrepreneur? Know What it
Takes to Start Your Own Business
Gain greater comprehension of the meaning and
demands of entrepreneurship and assess your ability
to be an entrepreneur in this brief overview class.
Identify the basic financial, marketing, and legal
issues involved in starting a business. Find out how
to gather the information your business needs and
identify available resources that support the development
of your dream business. Fee: $99
Item F9890 M. DePaoli NORTH, V1124
1 Saturday Sep 13 9:00am - noon
Item F9845 M. Libes NORTH, V1122
1 Tuesday Nov 4 5:00 - 9:00pm
Social Media Strategies
for Small Business
If you are an entrepreneur, a small business or a large
company, your opportunities are impacted by social
media. Implement a basic social media foundation
you can use to create community and conversation.
In this class we’ll survey the platforms, tools, and
strategies that are critical to building a successful
web presence to attract business. Do you need a
Facebook Business page or a Google+ or LinkedIn
account? What do Pinterest, YouTube, Twitter, or
Foursquare have to do with creating business opportunity?
Make a plan and watch your contacts
grow. Fee: $149
Item F9818 R. Fabre NORTH, V2137
2 Mondays Sep 29 - Oct 6 6:00 - 9:00pm
www.BCconted.com
Communication Skills
Active Listening
Active listening is a critical skill used by the most
effective business communicators. Connecting powerfully
opens the door to mutual engagement and
respect. Topics: techniques to focus your attention,
coaching tips for listening and interacting, feedback
skills, connecting with other cultures and generations
and “listening” to non-verbal messages. Using
these skills in this fast-paced, inter-connected world
can set you apart as a strong communicator. Yields
4 PDUs. Fee: $119
Item F9836 C. Shearer NORTH, V1122
1 Friday Oct 24 8:30am - 12:30pm
Assertiveness in the Workplace
Quiet, aggressive or assertive? Assertive behavior is a
valuable trait that can help your career as you affirm
your point of view. This session will help participants
to act assertively at work, while remaining respected
and admired. Communicate in a professional manner
so your opinions and ideas will be heard. The
session will be based on actual workplace scenarios
allowing participants to take practical approaches
back to their workplace. Yields 4 PDUs. Fee: $119
Item F9843 C. Shearer NORTH, V1122
1 Friday Oct 31 8:30am - 12:30pm
Communicating to Inspire
Creativity & Innovation
Instill the excitement of possibility and kick-start
your audience’s creative thinking through the
power of language. In this class you will learn to
master semantic tools for effective problem solving,
non-verbal techniques that help by-pass analytical
thinking modes, and strengthen your ability to
create messages that inspire creative and innovative
thought in yourself and others. Fee: $149
Item F9893 A. Frazier NORTH, V1128
1 Saturday Nov 8 9:00am - 4:00pm
How to Speak Spontaneously
on Any Topic
This workshop is for executives, managers and
other professionals who are asked to “say a few
words,”propose ideas, or add commentary. Being
able to think on your feet is a valuable skill in both
the business world and in your private life. When you
are asked to participate in a company meeting, professional
association, panel discussion, school PTA or
board meeting and want to speak with greater assurance,
this workshop will build confidence. If you
are already an experienced “spur-of-the-moment”
speaker, this class will add polish. Fee: $119
Item F9846 C. Shearer NORTH, V1122
1 Wednesday Nov 5 8:30am - 12:30pm
How to Write and
Speak Persuasively
Gain tips for writing ads, flyers, letters, and brochures
that promote your product, service, cause,
or self. Practice easy ways to write catchy headlines,
convincing copy, testimonials, and offers that inspire
readers to take action. Find out how to market
yourself and motivate others with the spoken word
on the phone, at meetings, in public, before the
media, and in job interviews. Gain experience in
managing your speaking anxiety. Look and sound
convincing by applying six body language tips, by
using questions, stories, and persuasive formulas,
and by developing the voice and delivery techniques
of broadcasters. Fee: $169
Item F9815 M. Buschmohle NORTH, V1124
1 Saturday Sep 27 9:00am - 4:00pm
It’s Not What We Say,
It’s How We Say It! Part 1
The words we use, tone of voice and body language
dramatically affect how people respond to us. Communicate
with confidence by learning specific ways
to: get cooperation without forcing your ideas, be
positive yet direct, handle annoying behavior tactfully,
and learn the 12 words that “push people’s
buttons.” Yields 3 PDUs. Fee: $89
Item F9833 M. Ortman NORTH, V1124
1 Tuesday Oct 21 6:00 - 9:00pm
Item F9851 M. Ortman NORTH, V1100
1 Thursday Nov 13 9:00am - noon
It’s Not What We Say, It’s How We
Say It! Part 2: Advanced Skills
Strong emotions often complicate communication.
When tempers flare, verbal attacks and complaints
can easily put people on the defensive. How we respond
is crucial to the outcome. Navigate tense conversations
with confidence drawing upon skills used
in mediation and hostile negotiations. Learn and
practice a powerful three-step process that quickly
calms negative emotions, gets to the bottom of the