View - My Laureate - Laureate Education

QUALITY ASSURANCE
AND DEVELOPMENT
The Bell Quality Assurance & Development (QAD) system provides the overall quality assurance and development
for English language teaching operations under the Laureate English program. This ensures that
Laureate can measure the operational quality and efficiency of centres delivering the program.
The QAD system provides a framework and a methodology for:
• accurately profiling Laureate’s language programs
• explicitly stating expected quality standards for a program
• assessing whether a program currently meets required quality levels in all areas of work
• encouraging exchange of information and ideas within the Laureate network
• helping to set goals for future development towards even higher standards
To achieve these aims, highly trained Quality Assurance professionals conduct assessment and advisory visits
– focusing on teaching, learning and program management. The assessments are made within 14 evaluation
frames, and adhering to 170 measurable criteria statements.
Through a secure micro-site, Laureate has full visibility of all the assessments, the detailed reports, a dashboard
with which to compare across its centers, and an Action Logframe which details actions taking place
around its network, with the set timeframes for these to be achieved.
TEACHER TRAINING FOR LAUREATE
Within the Laureate English Program, Bell provides English language teacher training to help shape
Laureate’s own professional development continuum. Bell’s experience and depth of resources enables it to
provide training on demand – at any time, and in any part of the world.
Among Bell’s portfolio of teacher training services are:
BELL TEACHER CAMPUS
Based at the University of Cambridge, Homerton College, more than 800 teachers per year attend specialist
two-week courses in order to develop their skills.
4 LAUREATE ENGLISH PROGRAM