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Annual Report and Accounts 2011 - Bermuda Stock Exchange

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HSBC HOLDINGS PLC<br />

<strong>Report</strong> of the Directors: Operating <strong>and</strong> Financial Review (continued)<br />

Financial summary > Critical accounting policies<br />

Critical accounting policies<br />

(Audited)<br />

Introduction<br />

The results of HSBC are sensitive to the accounting<br />

policies, assumptions <strong>and</strong> estimates that underlie the<br />

preparation of our consolidated financial statements.<br />

The significant accounting policies are described in<br />

Note 2 on the Financial Statements.<br />

When preparing the financial statements, it is<br />

the Directors’ responsibility under UK company law<br />

to select suitable accounting policies <strong>and</strong> to make<br />

judgements <strong>and</strong> estimates that are reasonable <strong>and</strong><br />

prudent. The accounting policies that are deemed<br />

critical to our results <strong>and</strong> financial position, in terms<br />

of the materiality of the items to which the policies<br />

are applied <strong>and</strong> the high degree of judgement<br />

involved, including the use of assumptions <strong>and</strong><br />

estimation, are discussed below.<br />

Impairment of loans <strong>and</strong> advances<br />

Our accounting policy for losses arising from the<br />

impairment of customer loans <strong>and</strong> advances is<br />

described in Note 2g on the Financial Statements.<br />

Loan impairment allowances represent<br />

management’s best estimate of losses incurred<br />

in the loan portfolios at the balance sheet date.<br />

Management is required to exercise judgement<br />

in making assumptions <strong>and</strong> estimates when<br />

calculating loan impairment allowances on both<br />

individually <strong>and</strong> collectively assessed loans <strong>and</strong><br />

advances. Of the Group’s total loans <strong>and</strong> advances<br />

to customers before impairment allowances of<br />

US$958bn (2010: US$978bn), US$17bn or 2%<br />

(2010: US$16bn; 2%) were individually assessed<br />

for impairment, <strong>and</strong> US$941bn or 98% (2010:<br />

US$962bn; 98%) were collectively assessed for<br />

impairment.<br />

The most significant judgemental area is the<br />

calculation of collective impairment allowances. The<br />

geographical area with most exposure subject to this<br />

judgement is North America. Collective impairment<br />

allowances in North America were US$7bn,<br />

representing 62% (2010: US$9bn; 64%) of the total<br />

collectively assessed loan impairment allowance.<br />

The methods used to calculate collective<br />

impairment allowances on homogeneous groups<br />

of loans <strong>and</strong> advances that are not considered<br />

individually significant are disclosed in Note 2g<br />

on the Financial Statements. They are subject to<br />

estimation uncertainty, in part because it is not<br />

practicable to identify losses on an individual loan<br />

basis because of the large number of individually<br />

insignificant loans in the portfolio.<br />

The methods involve the use of statistically<br />

assessed historical information which is<br />

supplemented with significant management<br />

judgement to assess whether current economic <strong>and</strong><br />

credit conditions are such that the actual level of<br />

inherent losses is likely to be greater or less than<br />

that suggested by historical experience. In normal<br />

circumstances, historical experience provides the<br />

most objective <strong>and</strong> relevant information from which<br />

to assess inherent loss within each portfolio.<br />

Sometimes, however, it provides less relevant<br />

information about the inherent loss in a given<br />

portfolio at the balance sheet date, for example,<br />

when there have been changes in economic,<br />

regulatory or behavioural conditions which result in<br />

the most recent trends in portfolio risk factors being<br />

not fully reflected in the statistical models. In these<br />

circumstances, the risk factors are taken into account<br />

by adjusting the impairment allowances derived<br />

solely from historical loss experience.<br />

Risk factors include loan portfolio growth,<br />

product mix, unemployment rates, bankruptcy trends,<br />

geographical concentrations, loan product features,<br />

economic conditions such as national <strong>and</strong> local<br />

trends in housing markets, the level of interest rates,<br />

portfolio seasoning, account management policies<br />

<strong>and</strong> practices, changes in laws <strong>and</strong> regulations, <strong>and</strong><br />

other influences on customer payment patterns.<br />

Different factors are applied in different regions<br />

<strong>and</strong> countries to reflect local economic conditions,<br />

laws <strong>and</strong> regulations. The methodology <strong>and</strong> the<br />

assumptions used in calculating impairment losses<br />

are reviewed regularly in the light of differences<br />

between loss estimates <strong>and</strong> actual loss experience.<br />

For example, roll rates, loss rates <strong>and</strong> the expected<br />

timing of future recoveries are regularly<br />

benchmarked against actual outcomes to ensure<br />

they remain appropriate.<br />

Under certain specified conditions, the Group<br />

provides forbearance to borrowers experiencing<br />

financial difficulties by agreeing to modify the<br />

contractual payment terms of loans in order to<br />

improve the management of customer relationships,<br />

maximise collection opportunities <strong>and</strong>, if possible,<br />

avoid default or repossession. Where forbearance<br />

activities are significant, higher levels of judgement<br />

<strong>and</strong> estimation uncertainty are involved in<br />

determining the effects of loan forbearance on loan<br />

impairment allowances. Forbearance activities take<br />

place in both retail <strong>and</strong> wholesale loan portfolios, but<br />

the Group’s largest concentration is in the US, in<br />

HSBC Finance’s CML portfolio. A detailed review<br />

of the CML portfolio was carried out during <strong>2011</strong> to<br />

improve the risk differentiation in the segmentation<br />

of the portfolio. The review involved extensive<br />

38

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