Facilitator Guide - Community Services & Health Industry Skills ...

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CHC08 Disability Behaviour Support Skill Set Facilitator Guide CHCCS400B - Work within a relevant legal and ethical framework ELEMENT PERFORMANCE CRITERIA MAPPING 1. Demonstrate an understanding of legislation and common law relevant to work role 2. Follow identified policies and practices 1.1 Demonstrate in all work, an understanding of the legal Part One: 1.1, 1.2 responsibilities and obligations of the work role 1.2 Demonstrate key statutory and regulatory requirements relevant Part One: 1.1, 1.2, 1.3, 1.4, 1.5 to the work role 1.3 Fulfil duty of care responsibilities in the course of practice Part One: 1.15, 1.16, 1.17, 1.18 1.4 Accept responsibility for own actions Part One: 2.1, 2.2, 2.8, 2.9, 2.10 1.5 Maintain confidentiality Part One: 1.30, 1.31, 2.6, 2.7 1.6 Where possible, seek the agreement of the client prior to Part One: 2.7 providing services 2.1 Perform work within identified policies, protocols and procedures Part One: 2.1, 2.2 2.2 Contribute to the review and development of policies and Part One: 2.10, 2.11 protocols as appropriate 2.3 Work within position specifications and role responsibilities Part One: 1.29, 1.23, 1.24, 2.2 2.4 Seek clarification when unsure of scope of practice as defined by Part One: 1.24, 2.2, 2.8, 2.9, 2.10 position description or specific work role requirements 2.5 Seek clarification of unclear instructions Part One: 2.8, 2.9, 2.10 3. Work ethically 3.1 Protect the rights of the client when delivering services Part One: 1.7, 1.8, 1.9, 3.2, 3.3 3.2 Use effective problem solving techniques when exposed to Part One: 3.3, 3.6 competing value systems 3.3 Ensure services are available to all clients regardless of personal Part One: 3.4, 3.5, values, beliefs, attitudes and culture 3.4 Recognise potential ethical issues and ethical dilemmas in the Part One: 3.7 workplace and discuss with an appropriate person 3.5 Recognise unethical conduct and report to an appropriate person Part One: 3.14 3.6 Work within boundaries applicable to work role Part One: 1.29, 1.23, 1.24, 2.2, 3.3 © Community Services and Health Industries Skills Council Ltd www.cshisc.com.au Page 27 of 42
4. Recognise and respond when client rights and interests are not being protected CHC08 Disability Behaviour Support Skill Set 3.7 Demonstrate effective application of guidelines and legal Part One: 1.13 requirements relating to disclosure and confidentiality 3.8 Demonstrate awareness of own personal values and attitudes and Part One: 3.3 take into account to ensure non-judgemental practice 3.9 Recognise, avoid and/or address any conflict of interest Part One: 1.18 4.1 Support the client and/or their advocate/s to identify and express Part One: 2.14 their concerns 4.2 Refer client and/or their advocate/s to advocacy services if Part One: 2.15, 2.18, 3.14 appropriate 4.3 Follow identified policy and protocols when managing a complaint Part One: 2.15, 2.16, 2.17 4.4 Recognise witnessed signs consistent with financial, physical, emotional, sexual abuse and neglect of the client and report to an appropriate person as required 4.5 Recognise and respond to cultural/linguistic religious diversity, for example providing interpreters where necessary Part One: 1.11, 1.12 Part One: 3.8 Facilitator Guide Required Skills and Knowledge ESSENTIAL KNOWLEDGE MAPPING Distinction between ethical and legal problems Part One: 3.1 Importance of ethics in practice Part One: 3.2 Importance of principles and practices to enhance sustainability in the workplace, including environmental, economic, workforce and social sustainability Part One: 2.21 Occupational health and safety (OHS) requirements Part One: 1.23 – 1.28 Outline of common legal issues relevant to the workplace Part One: 1.3, 1.8, 1.10, 1.12, 1.23 Overview of relevant legislation in the sector and jurisdictions Part One: 1.1, 1.2, 1.7, 1.10, 1.23 Principles and practices for upholding the rights of the client Part One: 2.13, 2.14 Principles and practices of confidentiality Part One: 1.30, 1.31 Relevant standards and codes of practice in the sector Part One: 1.6, 1.7 Rights and responsibilities of clients Part One: 1.3, 3.13 © Community Services and Health Industries Skills Council Ltd www.cshisc.com.au Page 28 of 42
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