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Tenant Handbook - Brookfield Properties

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Alterations and Remodeling<br />

All contemplated changes to your leasehold improvements must be reviewed and approved by<br />

<strong>Brookfield</strong> <strong>Properties</strong>, prior to the commencement of construction. In general, tenants are<br />

required to submit:<br />

• Three (3) complete sets of working drawings including architectural, mechanical and<br />

electrical specifications detailing all changes.<br />

• Name and telephone numbers of the design firm, general contractor and a list of all subtrades.<br />

• Copy of Building Permit Application with actual permit to follow.<br />

• Certificate of Insurance from the General Contractor.<br />

For further information regarding alterations and remodeling, please call <strong>Brookfield</strong> <strong>Properties</strong><br />

Project Manager listed in the Management Directory in Management Office and Operations in this<br />

Guide or refer to the <strong>Tenant</strong> Design Criteria Manual.<br />

Courtesy Umbrellas<br />

For your convenience, courtesy umbrellas are available by visiting the main lobby security desk.<br />

<strong>Brookfield</strong> <strong>Properties</strong> Online Concierge<br />

<strong>Brookfield</strong> <strong>Properties</strong>' Online Concierge Service is a service that we offer our tenants to purchase<br />

services and tickets to popular events and attractions through our partner eservus. Be sure to<br />

take advantage of our many discounts and access to great seats. If you can't find what you're<br />

looking for contact us at request@eservus.com.<br />

The service offers exclusive savings or preferred seating on:<br />

• Concerts<br />

• Hotels<br />

• Travel<br />

• Cineplex Odeon & Famous Players<br />

• Theatre<br />

• Sporting Events<br />

• And much, much, more!<br />

To contact our online Concierge Service please go to our building web site at<br />

www.hsbcyorkst.com and click on the word eservus below the picture of the Exchange Tower.<br />

Alternatively you can call (416-598-8888) to place your request.<br />

How to Place An Order<br />

<strong>Tenant</strong>s may contact the Concierge Service by:<br />

• e-mail at: request@eservus.com.<br />

• or phone(416) 598-8888<br />

Indicate method of payment: Visa, MasterCard, Cash or Cheque.<br />

Tickets will be delivered to your office the day after you’ve made your payment. Please note that<br />

some event tickets will be delivered approximately one week prior to the event.<br />

70 York Street <strong>Tenant</strong> <strong>Handbook</strong> 12<br />

March 18, 2010

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