Tenant Handbook - Brookfield Properties

More documents

Recommendations

Info

TABLE OF CONTENTS INTRODUCTION ............................................................................................................................. 1 WELCOME .................................................................................................................................................... 1 BROOKFIELD PROPERTIES PRIVACY STATEMENT .............................................................................................. 1 MANAGEMENT OFFICE AND OPERATIONS .............................................................................. 3 MANAGEMENT OFFICE ................................................................................................................................... 3 MANAGEMENT DIRECTORY ............................................................................................................................. 3 OPERATIONS DIRECTORY............................................................................................................................... 4 MAILING ADDRESS AND POSTAL CODE INFORMATION ........................................................................................ 4 HOURS OF BUSINESS OPERATION ................................................................................................................... 4 STATUTORY HOLIDAYS .................................................................................................................................. 5 LEASING INFORMATION .................................................................................................................................. 5 EMERGENCY NUMBERS ................................................................................................................................. 5 LOCAL BUSINESS DIRECTORY ........................................................................................................................ 5 TENANT AND BUILDING SERVICES............................................................................................ 8 TENANT SERVICE REQUESTS (310-SERV) ..................................................................................................... 8 TENANT INSURANCE REQUIREMENTS .............................................................................................................. 9 SIGNAGE ...................................................................................................................................................... 9 SMOKING POLICY .......................................................................................................................................... 9 MOVING AND DELIVERY GUIDELINES ............................................................................................................... 9 LOADING DOCK ........................................................................................................................................... 10 PARKING .................................................................................................................................................... 11 LOST AND FOUND ........................................................................................................................................ 11 PUBLIC TELEPHONES ................................................................................................................................... 11 BICYCLE RACKS .......................................................................................................................................... 11 ALTERATIONS AND REMODELING ................................................................................................................... 12 COURTESY UMBRELLAS ............................................................................................................................... 12 BROOKFIELD PROPERTIES ONLINE CONCIERGE ............................................................................................. 12 SECURITY AND LIFE SAFETY .................................................................................................... 14 BUILDING SECURITY .................................................................................................................................... 14 CARD ACCESS SYSTEM ............................................................................................................................... 14 BROOKFIELD PROPERTIES EMERGENCY ALERT SYSTEM ................................................................................. 15 LOCKSMITH SERVICES ................................................................................................................................. 15 ADDITIONAL SECURITY SERVICES ................................................................................................................. 16 SOLICITATION ............................................................................................................................................. 16 SUITE SECURITY MEASURES ........................................................................................................................ 16 POWER FAILURE ......................................................................................................................................... 17 BOMB THREATS .......................................................................................................................................... 18 FIRE ALARM SYSTEMS ................................................................................................................................. 18 LIFE SAFETY TEAM ...................................................................................................................................... 20 FIRE DRILLS ............................................................................................................................................... 20 MEDICAL EMERGENCIES .............................................................................................................................. 20 HOUSEKEEPING .......................................................................................................................... 21 NIGHTLY SERVICES ..................................................................................................................................... 21 SCHEDULED HOUSEKEEPING SERVICES ........................................................................................................ 21 SPECIAL CLEANING SERVICES ...................................................................................................................... 21 WINDOW CLEANING ..................................................................................................................................... 21 RECYCLING PROGRAM ................................................................................................................................. 22 CARTON DISPOSAL ..................................................................................................................................... 22 70 York Street Tenant Handbook i March 18, 2010
CENTRAL BUILDING SERVICES ................................................................................................ 24 HEATING, VENTILATING AND AIR CONDITIONING (HVAC) ................................................................................ 24 ELEVATORS ................................................................................................................................................ 24 LIGHTING ................................................................................................................................................... 25 SAFE FLIGHT PROGRAM .............................................................................................................................. 25 ELECTRICAL SYSTEMS ................................................................................................................................. 25 UTILITY SERVICE ACCESS ............................................................................................................................ 26 TELEPHONE, INTERNET AND CABLE TV ......................................................................................................... 26 FINANCIAL REQUIREMENTS ..................................................................................................... 27 MONTHLY RENT SCHEDULE ......................................................................................................................... 27 PARKING .................................................................................................................................................... 27 BUILDING SERVICES .................................................................................................................................... 27 OTHER INVOICES ........................................................................................................................................ 27 PAYMENT ................................................................................................................................................... 27 STANDARD ADDITIONAL SERVICE RATES ....................................................................................................... 28 BUILDING RULES AND REGULATIONS .................................................................................... 29 BUILDING RULES AND REGULATIONS ............................................................................................................. 29 BUILDING DOCUMENTS ............................................................................................................. 32 FLOOR PLANS ............................................................................................................................................. 33 BUILDING FORMS ........................................................................................................................................ 36 70 York Street Tenant Handbook ii March 18, 2010
Page 1: HSBC Building Tenant Handbook 70 Yo
Page 5 and 6: Brookfield Properties Privacy State
Page 7 and 8: Management Directory (Continued) Pr
Page 9 and 10: Local Business Directory (Continued
Page 11 and 12: Tenant and Building Services Tenant
Page 13 and 14: Moving and Delivery Guidelines (Con
Page 15 and 16: Alterations and Remodeling All cont
Page 17 and 18: Security and Life Safety Building S
Page 19 and 20: Additional Security Services Securi
Page 21 and 22: Bomb Threats Statistics have shown
Page 23 and 24: Fire Alarm Systems (Continued) Evac
Page 25 and 26: Recycling Program In an effort to c
Page 27 and 28: Central Building Services Heating,
Page 29 and 30: Utility Service Access Access to a
Page 31 and 32: Payment (Continued) Pre-Authorized
Page 33 and 34: Rules and Regulations (Continued)
Page 35 and 36: Building Documents 70 York Street T
Page 39: Building Documents (Continued) Buil

Tenant Handbook - Brookfield Properties

Create successful ePaper yourself

Delete template?

Save as template?