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Susan ayers cambridge handbook of psychology he

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attempts to gain an insider view point, engaging with and making<br />

sense <strong>of</strong> participants’ own personal accounts and understandings<br />

(Smith, 1996). This approach requires t<strong>he</strong> researc<strong>he</strong>r to be open to<br />

participants’ perspectives and to use t<strong>he</strong>ir own interpretative skills<br />

to produce a co-construction (between researc<strong>he</strong>r and participant)<br />

<strong>of</strong> participants’ experiences. Interpretative P<strong>he</strong>nomenological<br />

Analysis is an idiographic approach in that t<strong>he</strong> primary focus is on<br />

t<strong>he</strong> experiences <strong>of</strong> individual participants, and it is only in t<strong>he</strong> later<br />

stages <strong>of</strong> analysis that researc<strong>he</strong>rs look for patterns <strong>of</strong> t<strong>he</strong>mes across<br />

individuals.<br />

Smith et al. (2002) used Interpretative P<strong>he</strong>nomenological Analysis<br />

to investigate perceptions <strong>of</strong> risk and decision-making about genetic<br />

testing in Huntington’s disease. T<strong>he</strong>y showed that t<strong>he</strong>ir interview<br />

participants (five women, all <strong>of</strong> whom had children), found it<br />

difficult to deal with t<strong>he</strong> objective 50% risk <strong>of</strong> having t<strong>he</strong> disease<br />

and that this risk was <strong>of</strong>ten reinterpreted and situated within considerations<br />

<strong>of</strong> t<strong>he</strong> family context and t<strong>he</strong> women’s own beliefs about<br />

in<strong>he</strong>ritance. T<strong>he</strong> process <strong>of</strong> decision-making that women went<br />

through concerning w<strong>he</strong>t<strong>he</strong>r or not to have genetic testing was<br />

removed from and in some cases inconsistent with t<strong>he</strong> model <strong>of</strong><br />

informed decision making favoured by current <strong>he</strong>althcare systems.<br />

By analyzing individual women’s accounts and t<strong>he</strong>n making comparisons<br />

between and examining common t<strong>he</strong>mes across t<strong>he</strong> different<br />

accounts t<strong>he</strong> analysis provided insight into t<strong>he</strong> complex issues<br />

which t<strong>he</strong> participants were dealing with and suggested ways<br />

in which genetic testing and counselling might address patients’<br />

perspectives (see ‘Screening: genetic’).<br />

Discourse analysis<br />

Discourse analysis involves a focus on ‘discourse’, or language,<br />

as t<strong>he</strong> way in which t<strong>he</strong> social world is created and maintained.<br />

Discourse analysis is not a single unified method, but it is beyond<br />

t<strong>he</strong> scope <strong>of</strong> this chapter to explore t<strong>he</strong> range <strong>of</strong> forms <strong>of</strong> discourse<br />

analysis (see Willig, 2001). From a discursive perspective, psychological<br />

entities such as attitudes and beliefs have no existence<br />

beyond t<strong>he</strong>ir expression, and in t<strong>he</strong> expression <strong>of</strong> attitudes people<br />

are not reporting on an internal state but are engaged in a social<br />

act which achieves certain things (Wet<strong>he</strong>rell et al., 2001). Discourse<br />

analysts draw on a range <strong>of</strong> data sources, including naturally occurring<br />

dialogue, interviews, focus groups and documentary evidence.<br />

Spoken data, such as interviews, are transcribed in full, in ot<strong>he</strong>r<br />

words features such as laughter, pauses, intakes <strong>of</strong> breath, loudness<br />

and emphasis are included in transcriptions. Analysis consists <strong>of</strong><br />

examining texts for patterns <strong>of</strong> discourse, paying attention to t<strong>he</strong><br />

possible and actual effects <strong>of</strong> language both in t<strong>he</strong> immediate<br />

context (e.g. t<strong>he</strong> interview) and in t<strong>he</strong> wider social context.<br />

Discourse analysis can provide valuable insights into how people<br />

talk about t<strong>he</strong>ir experiences and t<strong>he</strong> implications this has, and analysis<br />

can focus on levels ranging from one phrase to complete<br />

discourses.<br />

Wilkinson and Kitzinger (2000) carried out a discourse analysis<br />

<strong>of</strong> cancer patients’ talk, focusing on t<strong>he</strong> phrase ‘thinking positive’.<br />

Previous research had investigated positive thinking as a coping<br />

strategy related to adjustment to illness. By taking a discursive<br />

perspective Wilkinson and Kitzinger showed that rat<strong>he</strong>r than being<br />

a report <strong>of</strong> an internal cognitive state, t<strong>he</strong> phrase thinking positive<br />

could be interpreted as a conversational idiom which, w<strong>he</strong>n used,<br />

demonstrates a speaker’s awareness <strong>of</strong> t<strong>he</strong> socially normative<br />

requirement <strong>of</strong> cancer patients to be optimistic and fight t<strong>he</strong>ir<br />

cancer. Lupton (1994) demonstrated a similar t<strong>he</strong>me in <strong>he</strong>r analysis<br />

<strong>of</strong> media representations <strong>of</strong> breast cancer, showing how t<strong>he</strong> media<br />

linked fighting spirit to cancer survival. Here discourse analysis<br />

was able to show how coping strategies are represented in t<strong>he</strong><br />

mass media, and t<strong>he</strong> potential for such discourses to shape social<br />

requirements for women to adopt certain attitudes.<br />

Evaluation<br />

Well establis<strong>he</strong>d criteria for judging t<strong>he</strong> quality <strong>of</strong> quantitative<br />

research, such as statistical validity and reliability, are not appropriate<br />

for t<strong>he</strong> evaluation <strong>of</strong> qualitative work and a number <strong>of</strong> authors<br />

have suggested alternative criteria (e.g. Mays & Pope, 2000; Yardley,<br />

2000). T<strong>he</strong> quality <strong>of</strong> qualitative assessment can be judged on<br />

t<strong>he</strong> clarity, co<strong>he</strong>rence and systematic nature <strong>of</strong> data collection and<br />

analysis. A number <strong>of</strong> specific individual criteria can also assist<br />

in evaluation.<br />

1. Transparency refers to t<strong>he</strong> ability <strong>of</strong> a reader to follow exactly<br />

what a researc<strong>he</strong>r has done, both in t<strong>he</strong> collection and analysis<br />

<strong>of</strong> t<strong>he</strong>ir data. T<strong>he</strong> provision <strong>of</strong> excerpts from interview transcripts<br />

and worked through examples <strong>of</strong> t<strong>he</strong> process <strong>of</strong> analysis can<br />

<strong>he</strong>lp to create paper trails which enhance t<strong>he</strong> transparency <strong>of</strong><br />

qualitative work.<br />

2. T<strong>he</strong> role <strong>of</strong> t<strong>he</strong> researc<strong>he</strong>r in qualitative research is <strong>of</strong>ten<br />

acknowledged and it is important to know about any techniques<br />

used to examine, account for or minimize t<strong>he</strong> impact <strong>of</strong> t<strong>he</strong><br />

researc<strong>he</strong>r on t<strong>he</strong> data collection and analysis. This enables readers<br />

to judge for t<strong>he</strong>mselves t<strong>he</strong> influence <strong>of</strong> t<strong>he</strong> researc<strong>he</strong>r on<br />

t<strong>he</strong> project.<br />

3. Negative or deviant case analysis is a technique which involves<br />

searching a qualitative data set for instances that do not fit with<br />

emerging analytical or explanatory frameworks. This demonstrates<br />

rigour and openness to alternative explanations and<br />

can <strong>he</strong>lp to determine t<strong>he</strong> limits <strong>of</strong> an analysis.<br />

4. Triangulation involves t<strong>he</strong> use <strong>of</strong> multiple sources <strong>of</strong> data or<br />

types <strong>of</strong> data, or multiple analytic strategies or analysts, in<br />

order to examine p<strong>he</strong>nomena from a range <strong>of</strong> angles. Rat<strong>he</strong>r<br />

than being a technique to examine t<strong>he</strong> reliability <strong>of</strong> findings,<br />

triangulation may be used to provide more complete understandings<br />

<strong>of</strong> p<strong>he</strong>nomena.<br />

5. Respondent validation can be appropriate for some forms <strong>of</strong><br />

qualitative assessment, and involves feeding back t<strong>he</strong> analysis<br />

to participants to c<strong>he</strong>ck if t<strong>he</strong> results <strong>of</strong> t<strong>he</strong> analysis correspond<br />

to participants’ own understandings. This can be particularly<br />

important for approac<strong>he</strong>s which seek to explore participants’<br />

own subjective understandings and systems <strong>of</strong> meaning, but<br />

may be less appropriate for approac<strong>he</strong>s such as discourse analysis<br />

w<strong>he</strong>re technical analyses are used which do not focus<br />

on participants’ meanings.<br />

6. It is important to be able to judge t<strong>he</strong> transferability <strong>of</strong> qualitative<br />

findings, in ot<strong>he</strong>r words t<strong>he</strong> extent to which findings might hold<br />

true in ot<strong>he</strong>r settings, contexts or population groups. Transparency<br />

in terms <strong>of</strong> t<strong>he</strong> provision <strong>of</strong> adequate detail about settings<br />

and participants can facilitate this process.<br />

Qualitative assessment 317

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