University of New Brunswick - The 2013 ResNet Student ...

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Program Descriptions Presentation 3E: (wiki + ResTechs) = (fresh documentation + organic knowledge management + good,cheap technical writers) Presenter/Institution: Niki Serakiotou (Rice University) Format: Lecture Theme: Cool Tools Technical level: 2 Location: Tilley 223 Description: Rice University IT adopted a wiki to use as a tool for internal documentation and for presenting content to the campus. The internal documentation was to include infrastructure configurations, internal procedures and organizational information. The “public” content to be presented to the campus would be replacing parts of our website, FAQs and guides and tutorials. In this presentation I will discuss - How to allocate spaces and permissions within a wiki tool to enable student workers contribute to and maintain technical documentation. - How to structure the pages to enable navigation. - How to use plugins to feed reference materials. - What techniques have worked (and what has not worked) to encourage participation from peers in It and from Restechs Presentation 3F: Building the Connection Presenter/Institution: David Ecker (Stony Brook University) Format: Lecture Theme: Leadership and Management Technical level: 2 Location: Tilley 224 Description: After researching most of my work on team building, motivation, culture, and creating great leaders. I found all a manager/leader needs is to establish a connection with their students/staff. These connections are key to meeting the objectives and goals of your group as well as providing outstanding customer service. This presentation will be an interactive audience participation session where I will demonstrate some ways I have built connections. Time: 10:15 - 11:15 AM Presentation 4A: Oh the Places They'll Go - If You Let Them! Presenter/Institution: Loriann Higashi (Yale University) Format: Lecture Theme: ResNet Operations Technical level: 0 Location: Singer 151 Description: Student employees can be used for much more than just computing help. This presentation will cover a number of projects that we have utilized our student employees for as well as the management provided to each project. Samples of end results will also be presented. Presentation 4B: Back it up, Bucknell Presenter/Institution: Bud Hiller (Bucknell University) Format: Lecture Theme: ResNet Operations Technical level: 2 Location: Singer 161 Description: All schools deal with copyrighted content on student computers throughout the course of the year. At Bucknell, we provide full service at our tech desk for student computers, which includes software and hardware diagnosis, and which regularly requires re-imaging of the computer. The issue of what to do with many gigs of copyrighted material on student computers is a thorny one. In order to better serve the student population, we have instituted a Back it up, Bucknell campaign. The purpose of this campaign is to better prepare students for that day when their hard drive dies or their computer slows beyond the point of repair. The drive has 2 main points: back up your academic documents on Bucknell's 600mb of server space and back up your photos, music and movies on an external hard drive. The word is spread through bookmarks , radio interviews, print ads (student newspaper), posters, YouTube, Bucknell's web page, portal, and ITS Blog ResNet 2008 @ University of New Brunswick
Program Descriptions Presentation 4C: ConPortal Use Cases Presenter/Institution: George Casper (Bucknell University) Format: Lecture Theme: ResNet Operations Technical level: 5 Location: Singer 351 Description: In the spring of 2007, Bucknell's Technology Desk was looking for a new system to help manage it's 40 student employees. There was also a major change about to happen in the university-wide payroll system. This presentation will discuss the challenges we faced, how we adapted ConPortal, an open-sourced web-based scheduling application developed at the College of Pomona, to meet our scheduling and timeclock needs, and how we've adapted it to suit other student-employing groups on campus. ConPortal was first introduced to the ResNet community at the 2007 conference. Come see what we've done with it, and how it might benefit you! Presentation 4D: Creating Customized Diagnostic and Install Discs Presenter/Institution: Adam Bray (Yale University) Format: Lecture Theme: Cool Tools Technical level: 7 Location: Tilley 205 Description: I will show you how to create customized Windows XP and Vista discs that include slipstreamed updates, patches, and drivers, thereby reducing Windows installation time by more than 50%. Your Windows install discs will seamlessly detect and install everything you need to get Windows up and running as quickly as possible. For diagnosing computers that won't boot, I will show you how to create a customized troubleshooting disc that includes major hardware and software diagnostics. This custom CD can also boot into a Windows-like environment to recover personal files before reinstalling. Presentation 4E: Digital Citizen Project: Copyright Infringement Program Presenter/Institution: Jason Tucholke (Illinois State University) Format: Lecture Theme: Security and Policy Technical level: 0 Location: Tilley 223 Description: During this presentation, I will present the data and findings Illinois State University has obtained as part of the Digital Citizen Research Project. I will also give a general overview of the Project, including the Project's origins and where we've been. Tuesday, June 24 2008 Time: 9:00 - 10:00 AM Presentation 5A: York Secure Scan vs Microsoft Windows - our story and how we dealt with it Presenter/Institution: Leonard Chow (York University) Format: Lecture Theme: Security and Policy Technical level: 7 Location: Singer 151 Description: Clients want to get ResNet Internet service - ResNet Network Administrators want a secure and safe network - and our ResNet Support Team is right in the middle of it! This is the story of how we dealt with York Secure Scan, the application on the York University ResNet network that grants permission to registration for Microsoft Windows workstations. First, a brief introduction to the history of the York University ResNet service will be done outlining the important role our York Secure Scan application takes to only allow clean secured workstations onto the our ResNet service. Next, there will be some discussion into the problems that were reported by clients (missing MS OS patches, problems loading MS OS patches, etc). Lastly, some solutions to the problems that we faced will be presented (how to get patches loaded) and our procedures for dealing with some of our more problematic clients/students. ResNet 2008 @ University of New Brunswick
Page 1 and 2: University of New Brunswick June 21
Page 3 and 4: Letter from the Chair Dear ResNette
Page 5 and 6: Schedule at a Glance Friday June 20
Page 7 and 8: Professional Development Sessions M
Page 9 and 10: Program Themes Future of ResNet Wha
Page 11 and 12: Event Definitions Afternoon Activit
Page 13 and 14: Program Descriptions Presentation 1
Page 15: Program Descriptions Monday, June 2
Page 19 and 20: Program Descriptions Presentation 5
Page 21 and 22: Attendees By Name Ahlersmeyer, Tad
Page 23 and 24: Attendees By Name Garro, Thomas Res
Page 25 and 26: Attendees By Name McGallis, George
Page 27 and 28: Attendees By Name Thomas, Sean Acad
Page 29 and 30: Attendees By Institution Jankura, R
Page 31 and 32: Attendees By Institution Nishimura,
Page 33 and 34: Attendees By Institution Curtis, Rh
Page 35 and 36: Menu Any meals in McConnell Hall ar
Page 37 and 38: Senti-Merriman Scholarship Greeting
Page 39 and 40: Sponsors Gold Sponsors Bradford Net
Page 41 and 42: University of New Brunswick UNB His
Page 43 and 44: Fredericton Information Fredericton
Page 45 and 46: Dedicated to the advancement and re

University of New Brunswick - The 2013 ResNet Student ...

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