BRITISH AIRYWAYS ELECTRONIC TICKETING FOR HKG ABACUS ...

BRITISH AIRYWAYS ELECTRONIC TICKETING FOR HKG ABACUS
Auto Revalidation
Quick Reference
Supported.
Provided coupon is confirmed to confirmed status
Steps to revalidate the E-ticket:
1. Display the PNR e.g. *ABCDEF
2. Display the E-ticket record e.g. WETR*T1251234567890
3. Enter the segment & coupon
number to be revalidated.
e.g. WETRL/S2/C2
(Where S2 = segment 2 in PNR, C2 = coupon 2 in ETR)
Unable to revalidate if:
• Class code /routing changed
• Code-share flights
ETR retention date
ETR Status
OPEN (unused ETR)
USED (fully used ETR)
VOID/EXCH/RFND
Retention Date
Available 13 months in system from date of last flight coupon.
Stored for 30 days after the last flight coupon.
Stored for 30 days after transaction date.
E-ticket Refund
Please proceed with BSP guidelines.
Procedures
Cancel E-Ticket
E
Refund
Supported.
BA requires that if the ticket that has been b
re-opened by performing either a “Cancel
Refund” or a “Void Exchange” is still to be used for travel then a further ticketing
transaction must be performed in order to ensure that the passenger is ready for travel.
This would consist of either Revalidating the re-opened ticket or reissuing it again.
Code-share flights Supported
After segment sold: "/E" indicator will be appended.
For Non ET sectors: “/N” indicator or blank will be appended.
Interline Carrier Supported
Please refer to WETP*BA for eligible Interline carriers.
To successfully issue the Interline E-ticket, all flight segments must have an indicator
“/E” at the end of segment sold.
E-Ticket Hotline -----
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Last Update: 20-Jan-11 Page 2 of 2