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Supporting nurses in PRIMARY HEALTH CARE<br />

Primary Times<br />

Volume 9 <strong>September</strong> 2010<br />

THIS ISSUE<br />

ISSN 1838-0840<br />

Nutrition and chronic disease<br />

Gastroenteritis in children<br />

Common nutritional deficiencies<br />

Motivational interviewing


General practice education<br />

for musculoskeletal conditions<br />

Osteoarthritis is the 10th<br />

most commonly managed<br />

problem in general practice<br />

and 11% of men and 27%<br />

of women aged 60 years<br />

or over are osteoporotic.<br />

Only 7–20% of patients<br />

who have sustained<br />

an osteoporotic fracture<br />

receive treatment for<br />

osteoporosis to prevent<br />

further fractures. *<br />

These projects are supported by funding from the<br />

Australian Government Department of Health and<br />

Ageing through the Better Arthritis and Osteoporosis<br />

Care Initiative<br />

* The RACGP Clinical guidelines for the management<br />

of musculoskeletal diseases<br />

How can general practice manage<br />

these conditions better<br />

The RACGP Clinical guidelines for the management<br />

of musculoskeletal diseases are now available from<br />

www.racgp.org.au/guidelines<br />

To support the practice team implementing these<br />

guidelines, a range of activities which are specific to these<br />

conditions have been developed. These include:<br />

• PDSA activities using the Clinical Audit Tool<br />

• check Programs on osteoporosis, osteoarthritis,<br />

and rheumatoid arthritis/juvenile idiopathic arthritis<br />

• an online learning activity (gplearning)<br />

• small group learning modules for the practice team<br />

• a clinical audit<br />

• a practice nurse guide<br />

• a GP Network resource.<br />

QA&CPD points are available for all activities.<br />

For more information contact qualitycare@racgp.org.au


CONTENTS<br />

EDITORIAL BOARD<br />

<strong>APNA</strong> NEWS<br />

President and CEO messages 2<br />

Member questions 3<br />

Making sense of professional indemnity 6<br />

FEATURES<br />

Setting up a PoCT service 10<br />

Helping patients through<br />

motivational interviewing 14<br />

Practice nurse appointments<br />

for new patients 16<br />

Gastroenteritis in children 18<br />

Identifying common nutritional deficiencies 20<br />

Practice nurses and dietitians<br />

working together 22<br />

Nutrition and chronic disease 24<br />

NEWS<br />

Greetings from the Editorial Board<br />

Welcome to the <strong>September</strong> issue of<br />

Primary Times.<br />

With the rising prevalence of chronic and<br />

complex disease, there is increasing emphasis on<br />

supporting the self-management and reduction<br />

of lifestyle risk factors. Accordingly, this issue<br />

includes articles to assist nurses in identifying<br />

common nutritional deficiencies, the role of<br />

nutrition in chronic disease management and<br />

strategies for working with dietitians. We also<br />

explore the importance of motivational<br />

interviewing in assisting patients in behavioural<br />

change.<br />

Other articles provide advice about establishing<br />

point of care testing in general practice and<br />

managing gastroenteritis in children. We also<br />

feature PN resourcefulness in setting up nurse<br />

appointments for new patients.<br />

We have our first message from the newlyappointed<br />

<strong>APNA</strong> President, Julianne Badenoch,<br />

as well as a brief review of the 2010 <strong>APNA</strong><br />

member satisfaction survey. We also present the<br />

latest results of the human papillomavirus<br />

vaccination program.<br />

In addition, we have selected a number of<br />

member questions to help you keep up-to-date<br />

with the latest changes surrounding the new<br />

national award, national registration, professional<br />

indemnity and CPD requirements. Information<br />

about professional indemnity insurance has been<br />

provided in consultation with Mediprotect and<br />

Medisure Indemnity Australia.<br />

We hope you find this issue of Primary Times of<br />

interest and assistance in your everyday practice.<br />

We welcome your feedback: editor@apna.asn.au<br />

Julianne Badenoch<br />

Early success for HPV vaccination program 8<br />

<strong>APNA</strong> Best Practice Nurse Awards now open 8<br />

<strong>APNA</strong> Member Satisfaction Survey 2010 12<br />

Asthma website improved for patients 27<br />

Role of codeine questioned Malaria<br />

treatment now on PBS 28<br />

Primary Times<br />

The Primary Times is the official publication of the Australian<br />

Practice Nurses Association (<strong>APNA</strong>) and is published 4 times<br />

a year in March, June, <strong>September</strong> and December.<br />

<strong>APNA</strong> is the peak national body for nurses working in primary<br />

health care, providing representation, professional<br />

development and support at a local, state and national level.<br />

AUSTRALIAN PRACTICE NURSES ASSOCIATION INC.<br />

149 Drummond Street, Carlton, Victoria, 3053<br />

ABN 30 390 041 210<br />

T: (03) 9669 7400 F: (03) 9669 7499<br />

www.apna.asn.au<br />

<strong>APNA</strong> CHIEF EXECUTIVE OFFICER<br />

belinda.caldwell@apna.asn.au<br />

PRIMARY TIMES CORRESPONDENCE Editor<br />

editor@apna.asn.au<br />

Advertising<br />

advertising@apna.asn.au<br />

<strong>APNA</strong> EDITORIAL BOARD<br />

Carmen Pearce Brown Belinda Caldwell<br />

Lucy Dear<br />

Dr Elizabeth Halcomb<br />

Matt Hall<br />

Anne Matyear<br />

Ruth Mursa Meredith Prestwood<br />

Shirley-Ann Rowley Assoc. Prof. Meredith Temple Smith<br />

COPY EDITOR<br />

Mary Petro<br />

Writer<br />

Nigel Dear<br />

DESIGN<br />

Perry Watson Design<br />

GENERAL DISCLAIMER<br />

The views expresses in articles are those of the contributors<br />

and not necessarily those of <strong>APNA</strong>. Statements of fact are<br />

believed to be true, but no legal responsibility is accepted for<br />

them. Primary Times reserves the right to edit, or not publish,<br />

any material submitted for publication. <strong>APNA</strong> takes no<br />

responsibility for the advertising content in Primary Times and<br />

does not necessarily endorse any products or services<br />

advertised. © Australian Practice Nurses Association Inc,<br />

2010. No part of Primary Times may, in any form, or by any<br />

means, be reproduced without prior written permission from<br />

the Chief Executive Officer.<br />

Platinum partners<br />

<strong>September</strong> 2010 Primary Times<br />

1


PRESIDENT AND CEO MESSAGES<br />

Reflections from the President<br />

It’s been a very busy few months for <strong>APNA</strong> and<br />

for me as the new President.<br />

Within hours of being elected as <strong>APNA</strong> President<br />

I was off to New Zealand with Belinda Caldwell,<br />

our dynamic CEO, to visit general practices and Primary<br />

Health Organisations (PHOs); which have a similar role<br />

to our Divisions in Australia. We met several amazing<br />

nurses working in many varied roles.<br />

Nurse practitioners in NZ are a growing primary<br />

healthcare workforce, further progressed and entrenched<br />

in the primary healthcare system than the Australian<br />

sector and much respected by their colleagues in<br />

general practice. I was equally impressed by the<br />

nurses that work on the frontline of general practice.<br />

Much of their basic day-to-day work is similar to the<br />

PN role in Australia, in that they run acute clinics daily,<br />

triage unbooked clients, organise and manage chronic<br />

disease self management clinics, and plan and run<br />

preventive health programs.<br />

What stood out was that the PNs in the PHOs we<br />

visited are well respected by their clients and colleagues<br />

and are reasonably renumerated for their contribution<br />

to the health of the population they serve. They also<br />

have a well structured career path that allows for<br />

growth and development in areas of interest. The<br />

PHOs, in line with the national registration boards,<br />

run graduate nursing entry to practice programs in<br />

general practice, based on competencies that are well<br />

structured and allow for individualised learning plans<br />

Looking to the future<br />

and the development of portfolios against knowledge,<br />

skills and scope of practice. These nurses each have an<br />

enthusiastic preceptor who is constantly challenged,<br />

educated and supported to provide a balanced<br />

educative experience with learning objectives and<br />

demonstrated outcomes.<br />

There is a prevalence of PNs at every level in the<br />

NZ health system. Since the establishment of the NZ<br />

Primary Health Care Strategy in 2001, there has been<br />

a business case for the development of a Primary<br />

Health Care nursing strategic plan in 2010, which has<br />

nurses on the advisory group. District Health Boards<br />

(DHB) have Directors of Nursing, nurses are on the<br />

boards of DHBs and PHOs, and several of the PHOs<br />

have nursing development teams with nurses employed<br />

as Nurse Leaders.<br />

PHOs encourage nurse leaders to run dynamic<br />

preventive health decision support programs and the<br />

data from these feed back from the general practice<br />

to the PHOs — the evidence ensuring funding of<br />

future projects.<br />

At the end of our tour we attended the 2010 NZ<br />

Primary Health Care Nurses Conference in Auckland.<br />

It provided a wonderful opportunity to hear more about<br />

the inspiring work of nurses in primary healthcare in<br />

NZ. The culmination of the conference was the official<br />

launch of the NZ College of Primary Health Care Nurses.<br />

The College is a merger of three colleges and sections,<br />

and is made up of members from the former New<br />

Zealand Nurses Organisation (NZNO) District Nurses<br />

Section, Public Health Nurses Section (NZNO) and NZ<br />

College of Practice Nurses (NZNO).<br />

We are delighted to hear that our NZ colleague<br />

Rosemary Minto was recently elected as the chair of<br />

the NZNO’s 2000-strong College of Primary Health<br />

Care Nurses. Debbie Davies and Rachel Calverley are<br />

also on the executive committee of the College. These<br />

three amazing primary healthcare nurses attended the<br />

<strong>APNA</strong> 2010 conference and shared their stories of<br />

hard work, growth and development of nursing. They<br />

have been instrumental in the development of nursing<br />

into a respected and well structured career path for<br />

primary healthcare nurses.<br />

We look forward to continuing our friendship with our<br />

NZ colleagues and extending our international links to<br />

further value add to <strong>APNA</strong>’s growth and development.<br />

Finally, I would like to thank our immediate past<br />

president Anne Matyear who has led us so well and<br />

continues to support and mentor me on my journey as<br />

<strong>APNA</strong> President for 2010. Thanks so much Anne.<br />

Julianne Badenoch<br />

President<br />

Australian Practice Nurses<br />

Association<br />

We finally know what the future holds, or have<br />

a better idea of its general direction, now that<br />

the Australian government has been formed.<br />

delayed writing this message until the announcement,<br />

I as the policy differences between a Coalition and<br />

Labor government has significant ramifications for<br />

primary care nurses and for <strong>APNA</strong>.<br />

It was a busy period while we attempted to have a<br />

voice in the election campaign and provide members<br />

with an overview of the different policies proposed in<br />

general practice and health. It has been great to see<br />

members engaged in the process, putting their<br />

tuppence worth in and at times holding us to account.<br />

Member engagement is a key achievement for which<br />

we aim and encourage.<br />

Now we know what lies ahead, we can get down to<br />

the task of advocating for nurses on primary<br />

healthcare reform, including the practice nurse funding<br />

incentive, formation of primary healthcare organisations<br />

(Medicare Locals), after hours telephone triage,<br />

telehealth consultations and patient controlled electronic<br />

health records. It will be a busy time and I look forward<br />

to engaging with members over their experiences and<br />

views of the challenges and opportunities for nursing<br />

in each of the proposed reforms.<br />

The conference committee 2011 has met and<br />

developed a very exciting and robust program for next<br />

year’s conference, to be held in Sydney (see ad on<br />

page 5). Members of the committee range from ENs,<br />

RNs and a NP candidate, and also have an academic<br />

and public health nurse in the mix. Rural and city<br />

locations are also well represented. I cannot speak<br />

more highly of the value of grass roots members<br />

taking full ownership of the conference program.<br />

Finally, in response to the <strong>APNA</strong> member survey,<br />

you may have noticed we have ramped up the<br />

member rewards program. The intention is to provide<br />

value to members and, in some cases, revenue to<br />

the association, so that we can limit the need for<br />

membership subscription increases. However, we are<br />

monitoring for impact and suitability and welcome<br />

any feedback as to level of benefit of such programs.<br />

We also welcome suggestions of other companies<br />

we could approach.<br />

Belinda Caldwell, MPH<br />

Chief Executive Officer<br />

Australian Practice Nurses Association<br />

belinda.caldwell@apna.asn.au<br />

2<br />

Primary Times <strong>September</strong> 2010


PROFESSIONAL ISSUES<br />

Member questions<br />

It’s been a busy year, with many industry changes. As expected, lots of questions have been raised.<br />

Do you have a list of the mandatory indemnity<br />

requirements/competencies for practice nurses<br />

To remain registered, you are required to undertake<br />

20 hours (not points) of learning a year. National<br />

registration does not require you to do anything<br />

other than that which will ensure you remain<br />

competent to continue to work in your role — this<br />

is up to you to decide as a professional. You will<br />

need to prepare a learning plan looking at your<br />

role and determine what you need to undertake<br />

over the year.<br />

<strong>APNA</strong> has developed an online CPD portal that<br />

allows nurses to develop learning plans and record<br />

CPD activity. <strong>APNA</strong> is also endorsing learning<br />

activities, so that learning providers display<br />

how many hours certain activities are worth.<br />

(Check out the <strong>APNA</strong> website: www.apna.asn.au)<br />

As for professional indemnity, there are new<br />

standards in national registration around indemnity.<br />

You will be required to either present evidence of<br />

your employer’s cover or have your own (see<br />

article on page 6). The Mediprotect policy covers<br />

you for full scope of practice and does not have<br />

specific requirements. So, again it is up to you to<br />

determine your own scope of practice and ensure<br />

you are appropriately qualified and trained,<br />

competent and confident.<br />

Colleagues who attended the PNCE legal issues<br />

session in Sydney have said we need to have our<br />

own professional indemnity insurance even if<br />

covered by our employer’s insurance. However, I<br />

have received information from GP NSW and the<br />

NSW Nurses Association that there is no need to<br />

have your own insurance policy if you are<br />

covered by your employer’s insurance.<br />

You do not need to have your own professional<br />

indemnity insurance. However, if you are relying<br />

on your employer’s indemnity insurance, you need<br />

to make sure that your employer has practice<br />

indemnity insurance and that you have sighted it.<br />

The new national board can require you to<br />

submit evidence of your employer’s insurance.<br />

You need to also make sure the practice has<br />

practice indemnity insurance, not GP professional<br />

indemnity insurance only. If you are relying on<br />

your practice indemnity insurance, you need to<br />

look at it and check what nursing care is covered.<br />

Some policies cover specific nursing activities<br />

and others cover scope of practice.<br />

We still recommend having your own<br />

professional indemnity insurance even though it<br />

is not a requirement under national registration.<br />

Relying on your practice indemnity insurance will<br />

not cover you for the three years after you have<br />

left the practice, during which a patient is entitled<br />

to make a claim. Having your own insurance<br />

means that you know what you are covered for<br />

and it will travel with you to a new employer.<br />

I am keen to find out more about the removal of<br />

MBS item numbers. How does the Government<br />

find out what nurses are being used for<br />

The ‘for and on behalf of’ nurse item numbers had<br />

significant issues in terms of being focused on a task,<br />

paying insufficiently, and implying a medicolegal<br />

liability that did not exist. The proposed new<br />

funding changes are intended to expand the scope<br />

of practice of nurses in general practice, as well as<br />

increase the funding going to general practice for<br />

nurses.<br />

The new funding is a significant increase on<br />

the funding provided by the PIP incentive and the<br />

nurse item numbers. The intent is to not change<br />

what you do, only how it is funded. This is a big<br />

change, however, and we expect there to be a lot<br />

of work and consultation to get the business rules<br />

correct. This funding provides a greater<br />

acknowledgment of the autonomous nurse role<br />

than the current item numbers, which imply<br />

nurses only work at the direction or under the<br />

supervision of the GP.<br />

How will we know what nurses are doing<br />

We suspect we will see more sophisticated use<br />

of medical software being uploaded to two local<br />

networks. The GP analogy is that we only have<br />

evidence of what they are doing through the<br />

BEACH study — their item numbers do not<br />

indicate the clinical care provided. We will<br />

certainly be arguing that a similar annual<br />

study is undertaken for the nursing role.<br />

Nurse practitioners will be funded differently<br />

from November with access to generic attendance<br />

item numbers in a similar way to the GP.<br />

We will keep members up-to-date with the<br />

changes, and will be seeking input as the<br />

consultation progresses.<br />

We have conflicting ideas with some of our GPs<br />

at the moment regarding nurses undertaking<br />

cryotherapy treatment, mainly for warts. Are<br />

there standards for this or education we can<br />

undertake<br />

Cryotherapy needs to be considered in the same<br />

way as any extension to scope of practice — are<br />

you authorised (probably no restriction here), are<br />

you educated to do it (is there training available)<br />

and are you competent/confident And, finally,<br />

does the practice/organisation have a suitable<br />

clinical policy and procedure If no training exists<br />

in this area, you can do research, reading, etc.<br />

If you are confident that GPs are undertaking<br />

current best practice, they can teach you. Or, you<br />

can organise a deemed expert to teach you, such<br />

as a dermatologist.<br />

Would you please clarify the hourly rate for<br />

a Registered Nurse NO2 as a practice nurse<br />

From what I understand, practice nurses are now<br />

under the same award as nurses working in the<br />

hospitals. When I checked out the hourly rate, it<br />

was significantly less per hour. I have thought<br />

this would be a great career move, but I can’t<br />

justify the loss of income. Do you think wages<br />

will increase in the near future<br />

It is true that from January all nurses were placed<br />

under the same award. However, what nurses in<br />

the hospital get paid will continue to vary, as the<br />

hourly rate they are paid is part of an enterprise<br />

bargaining agreement negotiated by the union.<br />

The average hourly rate for nurses in general<br />

practice is around $30.50, but can vary depending<br />

on your negotiations with your employer. Every<br />

practice is different. We hope you continue to<br />

consider general practice nursing as a great career<br />

move, as nurses in general practice a very satisfied<br />

group with their role and the pay and conditions<br />

will continue to improve.<br />

I understand the 20% casual loading will increase<br />

1% each year, as part of the Modern Awards that<br />

commenced from 1 July. Can you confirm if this<br />

should be paid to casual practice nurses from the<br />

first full pay after 1 July<br />

The casual loading applies on and from 1 July and<br />

is adjusted by 1% each year until it reaches 25%:<br />

• 01/07/2010: 21%<br />

• 01/07/2011: 22%<br />

<strong>September</strong> 2010 Primary Times 3


PROFESSIONAL ISSUES<br />

Member questions – continued<br />

• 01/07/2012: 23%<br />

• 01/07/2013: 24%<br />

• 01/07/2010: 25%<br />

You can contact the ANF for further advice on<br />

pay and conditions.<br />

I have a keen interest in Well Women’s Health<br />

and, more specifically, incontinence. I have been<br />

furthering my education in this field by completing<br />

the Benchmarque course in Continence<br />

Management and a Pauline Chiarelli Workshop.<br />

As a result, I feel confident in promoting,<br />

discussing and educating women on this health<br />

condition. The practice GPs refer women to me<br />

for consultation. The issue is what do we ‘bill’<br />

them to still be ‘legal’ How can we work it out<br />

so it is of benefit to everyone<br />

This is exactly the issue we have been arguing<br />

for in the restriction of the current MBS PN<br />

item numbers. The only way you can ‘bill’ for<br />

incontinence services is by including the GP in<br />

the consult so that he/she can bill through a<br />

normal GP consult or you can privately bill for<br />

this service — which is uncommon, but quite<br />

OK (frequently done in New Zealand).<br />

The intention of the new PN funding incentive<br />

coming in 2012 is to allow a flexible funding<br />

model through which nurses can provide a range<br />

of clinical services without having to involve GPs<br />

for the purpose of billing. There is a high degree<br />

of opposition to this model of funding from the<br />

GPs and there will be a lot of working out to do<br />

in its implementation.<br />

You must not get ‘legal’ and ‘billing’ confused.<br />

You are legally able to provide the care in which<br />

you have been trained and are competent to do.<br />

Whether it can be funded is a different matter —<br />

the ‘for and on behalf of’ type of language in the<br />

MBS is not a legal ruling for the GPs.<br />

As a PN, I can see a huge advantage in the removal<br />

of ‘task based’ item numbers. Unfortunately, the<br />

majority of GPs only see the bottom line. Our GPs<br />

have already starting talking about reducing<br />

nursing hours as this has also come at the same<br />

time as when they are getting significantly less<br />

income due to the changes in health assessment<br />

funding. Are larger practices going to be<br />

disadvantaged financially from the proposed<br />

changes<br />

Larger practices are potentially going be<br />

disadvantaged under the new proposal due to<br />

the capping at 5 EFT GPs. However, we will have<br />

the opportunity to argue for increasing the cap<br />

through the advisory group process and both the<br />

medical and nursing groups agree on this point.<br />

In addition there is a commitment that if the<br />

practice can demonstrate that it will be<br />

disadvantaged under the new system, it can be<br />

grandfathered into the scheme over three years.<br />

This would provide plenty of time to assess the<br />

operational benefits and disadvantages. GPs who<br />

currently receive a percentage of the PN item<br />

numbers as income (contractor or employee GPs)<br />

will have a reduction in income. However, if the<br />

overall income to the practice is increased, the<br />

practice can revisit their contracts with those GPs<br />

and amend these to ensure no loss of income.<br />

There will be grandfathering arrangements for<br />

the first three years of the program to ensure<br />

that practices are not adversely impacted by the<br />

restructure of the Practice Incentive Program<br />

practice nurse incentive and the MBS practice<br />

nurse items.<br />

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34–36 Chandos Street, St Leonards NSW 2065<br />

Primary Times <strong>September</strong> 2010 ® : Trademark of Flen Pharma Ph +61 2 8436 8300 ■ www.aspenpharma.com.au


<strong>APNA</strong> NATIONAL CONFERENCE 2011<br />

Great Expectations<br />

After the outstanding success of its first two conferences (The Right Stuff and Golden Opportunities),<br />

<strong>APNA</strong> will be holding a third inspiring conference, in 2011. The conference ‘Roadmap for the future<br />

- great expectations’ will feature renowned keynote speakers, interactive Masterclasses, extensive<br />

opportunities to network with practice nurses from around Australia, and much more. All topics and<br />

sessions have been designed to meet the needs of nurses working in general practice and primary<br />

health care. Learn and network over 2.5 exciting days.<br />

When: Thursday 7th - Saturday 9th April 2011<br />

Where: Hilton Hotel Sydney, 488 George Street, Sydney<br />

CPD Hours: 13-20hrs<br />

Earlybird: <strong>APNA</strong> Members - Conference + Workshops:<br />

$645 (tbc*); Conference only $495 (tbc*)<br />

Non-members - Conference + Workshops:<br />

$845 (tbc*); Conference only $695 (tbc*)<br />

* indicative pricing, to be confirmed shortly<br />

Don’t miss this outstanding opportunity to network<br />

with general practice nurses from all around Australia<br />

while contributing to your professional development.<br />

Attendance at the <strong>APNA</strong> National Conference meets<br />

mandatory CPD requirements under National Registration.<br />

Program: A fantastic program will include Workshops,<br />

Masterclasses, Learning on the Move sessions, abstract<br />

presentations and inspiring plenary sessions including<br />

panel discussions.<br />

Social functions include: Welcome cocktail party for all<br />

delegates plus a Gala dinner featuring the presentation<br />

of the 2010 <strong>APNA</strong> Best Practice Nurse Award winners.<br />

Earn CPD: Under the new National Registration CPD<br />

requirements, nurses must undertake at least 20 hours<br />

of Continuing Professional Development each registration<br />

year, starting from 1 June 2010. Attendance at both<br />

days of the <strong>APNA</strong> National Conference will give nurses<br />

at least 13 hours of CPD, and more if you attend optional<br />

Workshops and lunch or breakfast sessions, helping you<br />

meet the majority of your CPD requirements for the year.<br />

Registrations will be open soon.<br />

Email events@apna.asn.au with your full name and email<br />

address to be notified as soon as registrations are open.<br />

Scholarships now available!<br />

The Nursing and Allied Health Scholarship and Support<br />

Scheme (NAHSSS), funded by Australian Government<br />

Department of Health and Ageing is now open for<br />

scholarship applications. The scheme is an Australian<br />

Government initiative supporting nurses and midwives<br />

to undertake continuing professional education activities,<br />

short courses and conferences. This scheme is now open<br />

and closes on 1 October 2010. Please note late applications<br />

will not be accepted.<br />

The NAHSSS Scholarships (which include the former<br />

Practice Nurse scholarship program) are open to all<br />

currently registered nurses who are Australian citizens<br />

or permanent residents. The scholarship program is<br />

administered by the RCNA for the Commonwealth<br />

Department of Health and Ageing.<br />

Visit www.rcna.org.au for more information.


PROFESSIONAL ISSUES<br />

Making sense of<br />

professional indemnity<br />

As a general practice nurse, you may have a<br />

‘personal exposure’ for the healthcare you provide.<br />

personal exposure might mean a civil<br />

A liability claim for damages or compensation<br />

being brought against the individual. This is<br />

regardless of whether you are an employee or not.<br />

Employers are not responsible for claims made<br />

directly against a nurse.<br />

Professional indemnity insurance (PII)<br />

generally covers civil liability claims made against<br />

you as a result of your professional services.<br />

Examples of civil liability claims include (but are<br />

not limited to): an adverse or unexpected<br />

outcome for a patient, or an error or omission<br />

on your part while providing your professional<br />

services; and a breach of patient confidentiality,<br />

or libel and slander. Professional indemnity<br />

insurance also covers: an unintentional breach<br />

of Trade Practices legislation, or unintentional<br />

infringement of rights to intellectual property;<br />

and claims arising from rending, or failing to<br />

render, emergency first aid and assistance<br />

(Good Samaritan acts).<br />

The role of a general practice nurse has<br />

expanded to the point that, in certain situations,<br />

the nurse is the only healthcare provider seen by<br />

the patient. While GPs are responsible for making<br />

sure current insurance is in place for themselves,<br />

it is up to the practice or the individual person to<br />

ensure they are covered sufficiently. Accordingly,<br />

national registration states that nurses and<br />

midwives must not practise their professions<br />

unless they are covered in the conduct of their<br />

practice by appropriate PII arrangements.<br />

A copy of the Professional Indemnity Insurance<br />

Arrangements Registration Standard can be<br />

downloaded from the Nursing and Midwifery<br />

Board of Australia and <strong>APNA</strong> websites.<br />

The <strong>APNA</strong> has appointed Mediprotect and<br />

Medisure Indemnity Australia (MIA), a leading<br />

health industry insurance intermediary and<br />

underwriting agency, to provide members with an<br />

individual professional indemnity product. They<br />

have provided answers to some common queries<br />

or situations:<br />

Q. Does the doctor’s malpractice insurance<br />

cover me<br />

This is a difficult one to advise on in a general<br />

context, as each doctor and each practice has<br />

its own set of circumstances. In general, most<br />

medical defence organisations only cover a nurse<br />

when the doctor has given specific instructions<br />

and/or is supervising the procedure, i.e. is in the<br />

room with you and the patient. As this is not<br />

always the case, it is possible for the doctor’s<br />

insurance cover to not extend cover in the event<br />

of an incident, leaving you responsible for your<br />

own defence and possible costs. While a general<br />

query may lead to a positive response, each claim<br />

is taken on its own merits, leaving this possible<br />

gap in cover.<br />

Consideration needs to be given as to whether<br />

the supervising doctor is your employer or not,<br />

as well. Many practices employ nurses and other<br />

staff to provide services to contracted doctors.<br />

It is likely that, if you are being ‘instructed’ or<br />

‘supervised’ by a contractor, their insurance will<br />

not extent to cover you as they are a separate<br />

entity to you and your employer. This onus falls<br />

on the employer.<br />

Q. I perform ‘certain’ procedures/activities.<br />

Am I covered for this<br />

In general, you are most likely covered for the<br />

duties and activities of a general practice nurse;<br />

meaning that all of the common nursing activities<br />

that you are trained in are included. Further<br />

training, for example in Pap smears or<br />

immunisations, can allow you to perform other<br />

activities. These will be covered as long as you<br />

hold current and accepted training and/or<br />

certification (if required).<br />

The insurance policy is very broad. If you do<br />

something MIA deems to be outside of these<br />

activities (e.g. Botox injections), we can evaluate<br />

your circumstances and make alterations to your<br />

policy or advise you on alternatives. If you are<br />

ever unsure, call David at MIA on (07) 3426 0440<br />

to discuss your situation.<br />

Q. But I already have public liability insurance.<br />

Public liability and professional indemnity are<br />

the two different types of insurance and are<br />

often confused, or are often perceived to be<br />

overlapping. The two policies, however, cover<br />

very different circumstances.<br />

Public liability insurance will cover a physical<br />

mishap, for example turning a corner and<br />

knocking over a patient, causing them injury.<br />

Professional indemnity covers you for an omission<br />

or breach of professional duties, such as giving the<br />

wrong vaccine, also causing harm or an ‘injury’ to<br />

a patient.<br />

These are very simple examples of the two<br />

covers, and employees of a practice are generally<br />

covered by the public liability of the practice.<br />

If you are a contractor it is imperative you seek<br />

advice on your own public liability cover, as<br />

contractors are seen as separate legal entities.<br />

Q. How do I know if I’m adequately covered<br />

How do you ask the tough question Consider<br />

the following example: Kate has been a practice<br />

nurse for five years and has been employed at<br />

her practice for three of those years. Following<br />

attendance at a PNCE event, where Kate<br />

participated in a session on legal issues and<br />

indemnity for general practice, she asked her<br />

employer about her indemnity cover. The<br />

employer’s response was ‘you’re covered’ and<br />

Kate, not wanting to seem difficult by asking<br />

lots of questions, left it at that.<br />

Many practice nurses can probably relate to<br />

Kate’s experience, but the question remains: is<br />

Kate adequately covered Perhaps she is, but most<br />

importantly Kate doesn’t know if she is — and as<br />

an accountable health professional she should<br />

be 100% confident in her indemnity cover.<br />

So what should Kate have done differently<br />

in this scenario She did the right thing in<br />

approaching her employer and asking about her<br />

coverage. However, after being informed she was<br />

covered, Kate should have requested to sight the<br />

policy and obtained a copy for her records.<br />

6<br />

Primary Times <strong>September</strong> 2010


PROFESSIONAL ISSUES<br />

All practice nurses, whether covered by an<br />

individual policy or a practice policy, should have<br />

a copy of the indemnity policy for their own peace<br />

of mind and for nurses board registration<br />

compliance records. As soon as she obtained a<br />

copy of the policy, Kate should have checked the<br />

following criteria:<br />

1. Is the policy appropriate for you and your<br />

activities Check that none of YOUR activities<br />

are excluded. You will need a copy of the policy<br />

wording to do this effectively. This document<br />

is often referred to (by name and document<br />

version/number) on the schedule of insurance.<br />

2. Are you comfortable with the level and type of<br />

cover that is in place Is the indemnity level<br />

high enough — does it have vicarious liability<br />

for medical practitioners<br />

3. Can you control and ensure that the cover is<br />

maintained should you move on<br />

Professional indemnity needs to be kept in<br />

place year after year. If you leave your current<br />

employer you will be relying on this policy, should<br />

a claim happen at some future date.<br />

And finally, provided Kate was happy with the<br />

coverage she had under her employer, she should<br />

mention to her employer that she will require a<br />

copy of the policy (for her own registration<br />

purposes) each time it is updated or renewed (this<br />

is generally on an annual basis). By forewarning<br />

her employer, Kate will find asking for a copy of<br />

the policy easier next time.<br />

So, for those who think you are covered by your<br />

practice, follow in Kate’s footsteps and obtain a<br />

copy of your policy and check that you are<br />

adequately covered.<br />

Q. If my practice has a policy why should I look<br />

at having my own<br />

Even if your practice does have a policy that<br />

covers you, there are several benefits to having<br />

your own indemnity insurance cover.<br />

The policy is yours to control and take with you<br />

wherever you go in Australia. You do not need to<br />

rely on a current or past employer to maintain<br />

their insurance in order to ensure you are covered.<br />

The policy offers a range of covers and<br />

categories to cover all employment arrangements,<br />

with a standard excess on the policy being $500<br />

(the displayed premium prices do not include<br />

<strong>APNA</strong> membership).<br />

The policy will cover you, as an individual, for<br />

civil liability claims, i.e. claims for compensation<br />

and expenses made against you resulting from the<br />

provision of your professional duty — general<br />

practice nursing. The policy also has cover for<br />

Good Samaritan acts and enquiry costs.<br />

The policy will not cover you<br />

for activities that you are not<br />

qualified to perform ...<br />

Cover on the policy is limited to you practising<br />

your professional duty in a general practice<br />

environment — that is to say that you must be<br />

working in a GP clinic or medical centre, but we<br />

have included off site activities such as aged care<br />

assessment.<br />

You will also need to bear in mind your ‘scope<br />

of practice’. The policy will not cover you for<br />

activities that you are not qualified to perform<br />

— even if instructed to do so by your employer.<br />

For example pap smears are becoming a common<br />

activity for nurses in general practice. However, it<br />

is advised that you complete a certified Pap Smear<br />

provider course, even if you currently perform or<br />

have been performing this activity for some time<br />

without having completed a relevant course. As a<br />

general rule of thumb, if a certificate or course is<br />

available for a particular activity, then you should<br />

complete the qualification and hold the relevant<br />

certificate/qualification to ensure coverage under<br />

your professional indemnity policy.<br />

The policy will cover what is considered to be<br />

‘normal nursing activities associated with general<br />

practice’. We understand that these change<br />

frequently and the list of practice nursing<br />

activities is growing.<br />

So, for those of you out there who think you are<br />

covered by your practice, follow in Kate’s<br />

footsteps and obtain a copy of your policy and<br />

check you are adequately covered.<br />

The <strong>APNA</strong> recommends that members seek<br />

appropriate advice concerning PII for their<br />

individual needs and requirements. If you would<br />

like more information on how to apply for the<br />

Mediprotect General Practice Nurse Professional<br />

Indemnity product, please call the <strong>APNA</strong> on<br />

(03) 9669 7400 or (Free Call) 1300 303 184.<br />

Application details are also available on the <strong>APNA</strong><br />

website: www.apna.asn.au<br />

You can also call David from MIA on (07) 3426<br />

0440 to discuss your individual needs or if you<br />

have any questions about the Mediprotect/MIA<br />

General Practice Nurse Professional Indemnity<br />

product.<br />

This information is provided by Insurance Marketing Group<br />

of Australia as a service to <strong>APNA</strong> members. <strong>APNA</strong> does not<br />

offer any advice on professional indemnity insurance.<br />

<strong>September</strong> 2010 Primary Times 7


NEWS<br />

Early success for HPV<br />

vaccination program<br />

Australia is the first country to rollout a human papillomavirus (HPV) immunisation program, and has achieved a high level of coverage<br />

across the catch-up cohorts of 12 to 26-year-olds. Two new studies suggest that the impact of the program is already being felt.<br />

When the national program commenced, the<br />

Federal Government funded a two-year<br />

catch-up program to cover 13 to 18-year-old girls,<br />

with vaccinations delivered through schools, as<br />

well as 18 to 26-year-old women, who received<br />

vaccinations through general practice and<br />

community-based programs.<br />

The Gardasil HPV vaccine works by preventing<br />

the transmission the four main cancer-causing<br />

strains of the HPV — two of which cause cervical<br />

cancer and two which cause genital warts. The<br />

vaccine is the most effective when it is given before<br />

sexual activity begins and exposure to HPV occurs.<br />

A recent study carried out by The University<br />

of New South Wales National Centre in HIV<br />

Epidemiology and Clinical Research showed<br />

that rates of new genital wart infections have<br />

significantly dropped by 60% in women under<br />

27 years of age since the program was launched<br />

in mid-2007.<br />

The data also showed a 30% reduction in new<br />

genital warts cases in heterosexual men, which<br />

researchers have attributed to reductions in<br />

transmission from their partners — herd immunity<br />

benefits. (Herd immunity theory suggests that, in<br />

diseases passed from person to person, it is more<br />

difficult to maintain a chain of infection when large<br />

numbers of a population are immune.)<br />

In another recent study, Victorian Cytology<br />

Services demonstrated the world’s first drop in<br />

precancerous lesions since the introduction of an<br />

HPV vaccination program. The study showed the<br />

number of cases of high grade cervical lesions has<br />

fallen in women aged less than 20 years, suggesting<br />

that the program is starting to reduce the<br />

burden of cervical cancer.<br />

Without the high level of coverage achieved in<br />

the catch-up program these reductions in warts<br />

and cervical abnormalities would not have been<br />

realised as early they have been.<br />

As a group we should all take great pride in our<br />

role in the success of the program. Practice nurses<br />

played a significant role targeting 18 to 26-yearold<br />

women to participate in the HPV vaccination<br />

program and getting them back for second and<br />

third doses. We are aware of many of the efforts<br />

in actively recalling and opportunistically<br />

vaccinating eligible women and many <strong>APNA</strong><br />

members have been awarded for initiatives they<br />

have put in place to support the HPV vaccination<br />

program. It is fantastic to see the impact of the<br />

program already being demonstrated.<br />

<strong>APNA</strong> Best Practice Nurse Awards now open<br />

The Australian Practice Nurses Association is<br />

proud to announce that nominations for the<br />

2010 <strong>APNA</strong> Best Practice Nurse Awards are<br />

now open! With five award categories, the<br />

<strong>APNA</strong> Best Practice Nurse Awards aim to<br />

recognise and reward outstanding nurses<br />

working in general practice.<br />

In 2010 five awards are on offer, with prizes of<br />

$5,000 for each winner to use in enhancing<br />

their continuing professional development.<br />

Previous recipients have used their monetary<br />

prize to undertake work experience and education<br />

in both local and international locations.<br />

When considering whether to nominate,<br />

remember that while what you do in your practice<br />

might seem normal to you, it may be novel or new<br />

to someone else. Please refer the 2009 Best<br />

Practice Nurse Awards page on the <strong>APNA</strong> website<br />

to read examples of what the past Best Practice<br />

Nurse Award winners had done in their practices.<br />

Nominations for the Best Practice Nurse Awards will close at 5.00 p.m. on Friday, 14 January 2011,<br />

so make sure you send your nomination in soon!<br />

Visit www.apna.asn.au then click through to ‘Best Practice Nurse Awards’ under the Events tab.<br />

The categories open for nomination are:<br />

Sponsor<br />

Award Category<br />

CSL Biotherapies Best Practice Nurse Award for Immunisation<br />

TENA Best Practice Nurse Award for Continence Care<br />

MSD Best Practice Nurse Award for Chronic Disease Management<br />

Royal Australian College of General Practitioners Quality Care<br />

Musculoskeletal Best Practice Nurse Award<br />

Pfizer Best Practice Nurse Award for Innovation<br />

AGPAL Best Practice Nurse Award for Quality Improvement<br />

8<br />

Primary Times <strong>September</strong> 2010


Secure your<br />

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If you are a new customer or wish to<br />

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to register or phone customer service<br />

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PBS Information: This product is listed on the National Immunisation Program (NIP) Schedule. Refer to the NIP Schedule.<br />

Please review product information before prescribing.<br />

Product information is available from CSL Biotherapies Pty Ltd.<br />

MINIMUM PRODUCT INFORMATION: Fluvax ® Inactivated infl uenza vaccine (split virion). For winter 2010, antigens representative of types: *A/California/7/2009 (NYMC X-181)<br />

(A/California/7/2009 (H1N1) - like), *A/Wisconsin/15/2009 (NYMC X-183)(A/Perth/16/2009 (H3N2) - like) and *B/Brisbane/60/2008 (B/Brisbane/60/2008 - like); 15 µg haemagglutinin<br />

of each per 0.5mL dose. INDICATION: Prevention of infl uenza caused by Infl uenza Virus, Types A and B. CONTRAINDICATIONS: Anaphylactic hypersensitivity to previous infl uenza vaccination<br />

or to eggs, neomycin, polymixin B sulphate or any of the constituents or trace residues of the vaccine. Postpone immunisation in people with febrile illness or acute infection. PRECAUTIONS:<br />

Treatment for anaphylactic reactions should be available; in immunocompromised patients antibody response may be lower; history of Guillain-Barré Syndrome within 6 weeks of previous<br />

infl uenza vaccination. *During the 2010 Southern Hemisphere infl uenza season, there was an unexpected increase in reports of fever and febrile convulsions in children aged less than 5<br />

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PRACTICE MATTERS<br />

Setting up a PoCT service<br />

Point of care testing (PoCT) is<br />

laboratory diagnostic testing<br />

performed at or near the site where<br />

clinical care is delivered. 1 It is<br />

gaining popularity in general<br />

practice as it provides pathology<br />

results during patient consultation,<br />

resulting in faster patient treatment<br />

and reducing the need for the<br />

patient to come back to the surgery<br />

for pathology results. Although it<br />

offers an illusion of simplicity, it can<br />

cause significant risk to patient care<br />

if not performed properly.<br />

The goal of POCT<br />

implementation should be to<br />

improve patient short term and long<br />

term outcomes. The decision to<br />

adopt POCT requires careful<br />

thought to ensure the correct<br />

decisions are made for the practice.<br />

Three important areas should be<br />

considered before developing a<br />

POCT service:<br />

1. Establishing a clinical need.<br />

2. Equipment requirements and<br />

selection.<br />

3. Implementation process, training<br />

and technical support.<br />

Generally health professionals<br />

considering PoCT and vendors of<br />

PoCT equipment tend to focus on<br />

the advantages of PoCT and often<br />

overlook potential disadvantages.<br />

The fundamental question is ‘will<br />

Advantages<br />

Simpler sample collection.<br />

Reduced pre-analytical errors.<br />

Faster test results available leading<br />

to more timely treatment.<br />

Removes pathology access barriers<br />

in rural and remote areas.<br />

Increased patient satisfaction.<br />

Improved medical outcomes.<br />

Table 1. The advantages and disadvantages of PoCT.<br />

the improvement in outcomes for<br />

the patient and practice outweigh<br />

the costs of PoCT in terms of<br />

resources (staff time) and money’<br />

If you are interested in PoCT, it<br />

is advisable to identify an individual<br />

in the practice who will take the<br />

responsibility of the clinical needs<br />

assessment, instrument selection,<br />

training and implementation. This<br />

person would be identified as the<br />

PoCT co-ordinator for the practice.<br />

Before implementing PoCT, the<br />

following action should be taken to<br />

ensure decisions made best fit the<br />

purpose intended by the practice.<br />

Establishing a clinical need<br />

If you are considering PoCT, it is<br />

highly likely you have identified a<br />

clinical need within your practice.<br />

If not, you need to consider to the<br />

following questions:<br />

• What are you trying to achieve<br />

by introducing PoCT<br />

• What are the benefits you are<br />

expecting to achieve by<br />

introducing PoCT<br />

• How will PoCT integrate into the<br />

clinical management of your<br />

patients (see Table 2).<br />

Primary care will most likely<br />

consider PoCT implementation to<br />

improve patient quality of care,<br />

health outcomes and the financial<br />

Disadvantages<br />

Increased workload.<br />

Potential errors due to poor analytical<br />

performance.<br />

Potentially incompatible to local<br />

laboratory method.<br />

Increased costs.<br />

Wastage due to consumable short<br />

expiry.<br />

Inadequate quality control (QC), quality<br />

assurance (QA) and documentation.<br />

feasibility of their practice. 2<br />

Implementation of PoCT has the<br />

potential to help manage the<br />

increasing burden of chronic disease<br />

that practices have to face. (See<br />

Figure 1.)<br />

Equipment requirements and<br />

selection<br />

A wide variety of PoCT equipment<br />

is available in Australia for selection.<br />

Diversity of equipment is confusing<br />

and can result in incorrect costly<br />

decisions, which may not achieve<br />

the improved clinical outcomes<br />

planned.<br />

The Australasian Association of<br />

Clinical Biochemists (AACB) PoCT<br />

Patient<br />

questions<br />

PoCT test<br />

performed in<br />

presence of<br />

patient<br />

Outcome<br />

Faster decision making.<br />

Starting treatment earlier.<br />

Improved adherence to treatment.<br />

Reduced incidence of complications.<br />

Quicker optimisation of treatment.<br />

Patient satisfaction.<br />

• Space requirements<br />

• Consumable storage<br />

requirements/expiry date<br />

• Availability of QC material<br />

• Portability<br />

• Maintenance requirements<br />

• Cost per test<br />

• Capital cost — is it affordable<br />

• Connectivity — can it<br />

electronically download results to<br />

your patient information system<br />

Does the manufacturer supply<br />

training and/or training materials<br />

Does the manufacturer provide a<br />

technical support hotline<br />

It is important to check that the<br />

device you are considering is suitable<br />

for the intended clinical use. This<br />

Decision<br />

made by<br />

clinician<br />

Outocme<br />

action<br />

initiated<br />

Figure 1. Key objectives of introducing PoCT to generate a result quickly so that appropriate treatment<br />

can be implemented, leading to an improved clinical or economic outcome.<br />

Working Party has produced a PoCT<br />

Implementation Guide, which is a<br />

useful resource for anyone interested<br />

in setting up a PoCT service in their<br />

practice. 3 The implementation guide<br />

outlines PoCT characteristics that<br />

should be considered before<br />

deciding on a piece of equipment for<br />

your practice.<br />

These include:<br />

• Sample requirements — type and<br />

volume (whole blood preferred<br />

for PoCT)<br />

• Turnaround time<br />

• Is it user friendly<br />

includes accuracy and precision<br />

required and patient population.<br />

You will also need to consider any<br />

drugs that may interfere with the<br />

method and whether these are<br />

common substances for the<br />

population you intend to be testing.<br />

Implementation process, training<br />

and technical support<br />

Introduction of PoCT into your<br />

practice should follow a systematic<br />

approach and be implemented<br />

within a quality framework.<br />

Currently, there are no mandatory<br />

Example<br />

Chest pain, heart failure, drug overdose.<br />

Chest pain, heart failure, drug overdose.<br />

Diabetes.<br />

Diabetes, anticoagulation.<br />

Anticoagulation<br />

Fewer journeys, ownership of disease.<br />

Table 2. Examples of improved clinical outcomes that can be achieved from introducing PoCT.<br />

10<br />

Primary Times <strong>September</strong> 2010


PRACTICE MATTERS<br />

standards or guidelines written<br />

specifically for PoCT in Australia.<br />

Responsibility lies with individual<br />

organisations running PoCT to<br />

develop their own quality<br />

framework.<br />

The Australian Government<br />

recently funded a multi-centre trial<br />

to determine the safety, clinical<br />

effectiveness and satisfaction of<br />

PoCT in general practice 4 . The<br />

Quality framework for the trial was<br />

developed around the Interim<br />

Standards for PoCT 5 , which were<br />

developed by the PoCT Implementation<br />

Subcommittee of the Quality<br />

Use of Pathology Committee of the<br />

Federal Department of Health and<br />

Ageing. These standards take into<br />

consideration resources in nonlaboratory<br />

environments, to ensure<br />

the quality of test outputs is the same<br />

as for tests performed by pathology<br />

laboratories. They are a useful<br />

resource for PoCT co-ordinators.<br />

PoCT Operator Training is a<br />

critical element in achieving quality<br />

results. Implementation of PoCT<br />

into your surgery should include the<br />

following minimum requirements:<br />

• PoCT operators should undergo<br />

appropriate training and be<br />

certified as competent.<br />

• Practices should have written<br />

policies for all PoCT tests. This<br />

should include sample collection<br />

and storage requirements, testing<br />

procedures, safety/waste disposal,<br />

quality testing, maintenance and<br />

reporting of results.<br />

• It is important that all users of<br />

PoCT equipment should follow<br />

manufacturers’ instructions.<br />

• There should be a process in place<br />

for routinely monitoring<br />

instrument performance,<br />

including quality.<br />

• Medical alert/critical/panic values<br />

must be defined.<br />

• Complete, accurate and timely<br />

records of patient results should<br />

be maintained.<br />

• In addition to the test minimum<br />

requirements, there are surgery<br />

requirements to consider.<br />

These include:<br />

• Sufficient space availability<br />

• Power/network requirements<br />

• Connectivity — can results be<br />

transferred electronically to<br />

patient records<br />

• Portability — is this required<br />

• Capital cost<br />

• Warranty<br />

• Service contract<br />

• Running costs<br />

Once you have selected the device<br />

that suits your clinical need, you<br />

should explore what support is<br />

available from the device supplier.<br />

Most companies offer training and<br />

training materials that will assist you<br />

in the implementation process. You<br />

should also explore what technical<br />

support is offered after purchase.<br />

These two important points should<br />

be considered before purchasing the<br />

device. If no training or support is<br />

offered, implementation could be<br />

problematic.<br />

Quality control and external quality<br />

assurance testing<br />

Quality control is a set of procedures<br />

designed to monitor test results to<br />

ensure the test system is performing<br />

correctly. This involves testing<br />

control materials, document ing<br />

results and taking remedial action<br />

if appropriate. External quality<br />

assurance (EQA) is run externally<br />

from the practice and allows the<br />

practice to check the quality of its<br />

results to other sites by testing an<br />

identical sample with an unknown<br />

value 6 . The EQA provider issues<br />

reports on results which show how<br />

the practice performs compared to<br />

other sites performing the particular<br />

test.<br />

Quality testing involves running<br />

QC and EQA tests to ensure the<br />

PoCT test is performing as expected.<br />

The AACB PoCT position<br />

statement sets minimum requirements<br />

for QC as at least one QC<br />

sample to be run each month. A QC<br />

sample should also be run with<br />

every new shipment of consumables.<br />

Although EQA testing is highly<br />

desirable, it is only mandatory if a<br />

rebate is being sought from the<br />

Australian Government 7 .<br />

Where can I get help<br />

Local pathology laboratories are a<br />

huge source of knowledge and<br />

support for health centres performing<br />

PoCT and may be a useful<br />

resource if you require help with<br />

training, QC/QA or management<br />

of results.<br />

The AACB recognises the<br />

importance of PoCT in Australasia<br />

and through its PoCT working party<br />

is committed to developing<br />

educational materials for healthcare<br />

providers with an interest in PoCT.<br />

The PoCT working party will work<br />

closely with the Australian Point of<br />

Care Practitioner’s Network (APPN).<br />

Recently funded by the Federal<br />

Department of Health and Ageing,<br />

the APPN will be developed to<br />

provide a professional effective<br />

program for training, certification<br />

and professional development for all<br />

PoCT operators. The APPN will<br />

bring together all stakeholders<br />

involved in PoCT, including doctors,<br />

nurses, scientists, pathologists,<br />

industry and consumers. The project<br />

will also provide educational content<br />

of the training, competency<br />

standards and assessment, and<br />

ongoing education for PoCT device<br />

operators. The APPN site will also<br />

provide forums. Technical assistance<br />

can be sought from APPN scientific<br />

and nursing staff with extensive<br />

experience in PoCT. The website<br />

www.appn.net.au is currently under<br />

construction and has an operational<br />

forum for health professionals to<br />

express what resources they would<br />

like to see developed to assist them<br />

with implementation of a quality<br />

PoCT service in their practice.<br />

References<br />

1. Nichols J. Point of Care Testing.<br />

Clin Lab Med. 2007;27:893–908.<br />

2. Price C, Kricka L. Improving healthcare<br />

accessibility through point-of-care<br />

technologies. Clinical Chemistry.<br />

2007;53:1665–1675.<br />

3. Australasian Association of Clinical<br />

Biochemists. Point of Care Testing<br />

Implementation Guide. 2008. Accessed<br />

12 August 2010: www.aacb.asn.au/<br />

admin/getfile=1902<br />

4. Laurence C, Gialamas A, Yelland L,<br />

Bubner T, Ryan P, Willson K et al. A<br />

pragmatic cluster randomised controlled<br />

trial to evaluate the safety, clinical<br />

effectiveness, cost effectiveness and<br />

satisfaction with point of care testing<br />

in a general practice setting — rationale,<br />

design and baseline characteristics. Trials.<br />

2008; 9:50.<br />

5. Australian Government Department of<br />

Health and Ageing. Interim standards for<br />

point of care testing in general practice.<br />

Incorporating POCT trial guidelines.<br />

Canberra: DoHA, 2004.<br />

6. Australasian Association of Clinical<br />

Biochemists. Guidelines for conducting<br />

quality control and quality assurance for<br />

PoCT. Accessed 2 August 2010:<br />

www.aacb.asn.au/web/POCT/<br />

7. Australasian Association of Clinical<br />

Biochemists. Point of Care Testing<br />

Position Statement. January 2007.<br />

Accessed 2 August 2010: www.aacb.asn.au<br />

Rosy Tirimacco<br />

Rosy is the Operations and Research Manager of the<br />

Integrated Cardiovascular Clinical Network SA (iCCnet SA),<br />

funded by Country Health SA. Rosy has extensive experience<br />

in implementing and running point of care testing (PoCT)<br />

in hospitals and general practice. She is heavily involved in<br />

PoCT education of rural doctors and nurses across SA.<br />

She is currently the chair of the AACB Point of Care Testing<br />

Working Party and the IFCC Glucose POCT working group.<br />

<strong>September</strong> 2010 Primary Times 11


SURVEY HIGHLIGHTS<br />

<strong>APNA</strong> Member<br />

Satisfaction Survey 2010<br />

Many members took part in this year’s <strong>APNA</strong> Member Satisfaction Survey, conducted in June. The survey provides valuable insight into how<br />

members view <strong>APNA</strong> services, as well as areas of improvement. This information will allow the Association to direct its time and resources<br />

over the coming year to areas members value most.<br />

Participants were asked to share<br />

their thoughts on <strong>APNA</strong> events,<br />

publications, learning and training<br />

opportunities, commercial benefits<br />

and customer service, and the<br />

Association’s role. Additional<br />

feedback was also gathered on how<br />

patients and other medical<br />

professionals perceive the nursing<br />

role in general practice.<br />

Member profile<br />

The year’s results have shown that<br />

the growth in practice nursing is<br />

continuing. Four in five respondents<br />

have been nursing for more than 20<br />

years, with under half employed as<br />

practice nurses for six years or<br />

longer. This represents a 4% increase<br />

on the 2009 results.<br />

Our members cite a variety of<br />

reasons for joining <strong>APNA</strong>. The most<br />

common reasons relate to <strong>APNA</strong><br />

representation for the practice<br />

nursing profession, networking<br />

opportunities with other colleagues<br />

and up-to-date industry news and<br />

information.<br />

<strong>APNA</strong> role<br />

We asked respondents to consider<br />

the effectiveness of the <strong>APNA</strong> role in:<br />

• developing the practice nursing<br />

profession;<br />

• representing member interests;<br />

• influencing policy; and<br />

• maintaining a suitable image.<br />

The results can be seen in the<br />

accompanying chart.<br />

Member satisfaction with each of<br />

these fundamental areas was rated<br />

highly; with each category scoring a<br />

satisfaction rate of 80% or higher.<br />

The Association’s greatest<br />

100<br />

90<br />

80<br />

%<br />

70<br />

Considered<br />

importance<br />

Satisfaction<br />

60<br />

50<br />

Developing your profession<br />

opportunity for improvement was<br />

its ability to influence policy, with a<br />

13% difference between those who<br />

considered it important and those<br />

who were satisfied with <strong>APNA</strong><br />

progress in this area to date.<br />

<strong>APNA</strong> services and benefits<br />

Respondents were asked to rate<br />

<strong>APNA</strong> services. These encompassed<br />

<strong>APNA</strong> events, training opportunities,<br />

the member rewards program and<br />

publications, such as the e-News,<br />

Primary Times and the website.<br />

When comparing the considered<br />

relevance of each service with<br />

respondents’ levels of satisfaction, the<br />

results suggest the most prominent<br />

areas for improvement are <strong>APNA</strong><br />

education and online learning<br />

resources and discounts for events.<br />

We also gathered feedback on<br />

some of the general services that<br />

<strong>APNA</strong> provides. These include<br />

customer service, the scholarship<br />

program and information provided<br />

<strong>APNA</strong>'s roles<br />

Representing nurses' interests<br />

Influencing policy<br />

Our image<br />

on education and training<br />

opportunities. The survey results<br />

showed an increasing recognition of<br />

the importance of responsive and<br />

helpful communication with<br />

members. This suggests that many<br />

members value improvements in<br />

<strong>APNA</strong> staff responses to enquiries<br />

and the support provided.<br />

Website<br />

Primary Times<br />

Online learning<br />

Member rewards<br />

Medical Observer Practice Nurse<br />

Access to education<br />

e-News<br />

Discounts to events<br />

Conference<br />

Member services<br />

Member satisfaction and areas<br />

for improvement<br />

The majority of members are<br />

generally satisfied with their<br />

membership. More than 99%<br />

provided an overall satisfaction<br />

rating of ‘average’ or above and 85%<br />

gave an overall rating of ‘satisfied’ or<br />

‘very satisfied’. Three quarters of the<br />

respondents ‘agree’ or ‘strongly<br />

agree’ that their membership<br />

represents good value for money.<br />

While this is a pleasing result,<br />

many respondents provided useful<br />

and pertinent comments about<br />

areas of improvement. Some of the<br />

most frequently cited needs include:<br />

• Continuing development of training<br />

opportunities, with an emphasis<br />

on a redeveloped CPD program.<br />

• Continuing lobbying for wages<br />

and improved working conditions<br />

for nurses in primary healthcare.<br />

• Minimisation of membership<br />

costs by increasing membership<br />

numbers.<br />

The <strong>APNA</strong> would like to thank all<br />

members who participated in this<br />

year’s survey and the valuable input<br />

provided.<br />

0 1 2 3 4 5<br />

Average rating (1-5)<br />

Considered importance<br />

Satisfaction<br />

12<br />

Primary Times <strong>September</strong> 2010


CLINICAL CARE<br />

Helping patients through<br />

motivational interviewing<br />

It has become commonplace to link the phrase ‘the chronic disease epidemic’ with the<br />

changing face of general practice and primary care reform.<br />

The National Primary Health<br />

Care Strategy 1 emphasises the<br />

important role practice nurses have<br />

in delivering effective prevention<br />

and management of chronic disease.<br />

In its response to the National<br />

Preventative Health Taskforce<br />

report 2 , the Commonwealth<br />

Government promised $390.3m<br />

over four years to boost support for<br />

nurse positions in general practice<br />

— to support nurses to undertake a<br />

broad range of prevention activities,<br />

such as health assessments, health<br />

promotion and patient education on<br />

lifestyle issues.<br />

Chronic disease accounts for a<br />

third of all problems managed in<br />

Australian general practice.<br />

Hypertension, diabetes, depression,<br />

cholesterol and lipid disorders,<br />

arthritis and asthma account for a<br />

half of these problems 3 . Interestingly,<br />

behavioural risk factors (smoking,<br />

nutrition, alcohol consumption and<br />

physical activity 4 ) are key to<br />

prevention and management for<br />

many of these conditions.<br />

Lifestyle counselling remains an<br />

important part of general practice<br />

and nurses are taking a prominent<br />

role in this work 5 . The way nurses<br />

and doctors interact with patients<br />

in lifestyle counselling is critical to<br />

their effectiveness, particularly given<br />

the busy, time-limited nature of<br />

general practice.<br />

Motivational interviewing (MI),<br />

originally developed by psychologists<br />

in the field of smoking<br />

cessation, is a theoretically based<br />

framework that has been shown to<br />

be effective in the provision of brief<br />

lifestyle counselling in general<br />

practice 6–8 , and helping patients<br />

make behavioural change. It can<br />

be adapted for use in routine<br />

consultations between nurse and<br />

patient or used as a planned strategy<br />

over a number of consultations<br />

specifically targeting lifestyle risk<br />

factors. It is particularly useful in<br />

getting away from the sort of tussle<br />

and wrestle that can come to<br />

characterise consultations where the<br />

GP or nurse is frustrated that the<br />

patient does not seem to follow their<br />

advice about a healthier lifestyle.<br />

This sort of conflict tends not to<br />

result in change. More often it leads<br />

each party to dig their heels in to<br />

resist change.<br />

The key concept of MI is<br />

‘ambivalence’. In this context,<br />

ambivalence means conflicting<br />

thoughts and feelings that the<br />

patient may have towards the<br />

behaviour they are trying to change.<br />

Ambivalence is normal. Of course<br />

people would not keep smoking if<br />

they did not continue to enjoy it at<br />

least in some way. The result is that<br />

patients come to feel stuck and<br />

unable to change. Ambivalence is<br />

also a powerful tool. Mobilising and<br />

helping patients to talk about their<br />

ambivalence is the aim of MI.<br />

One way to initiate this sort of<br />

dialogue with a patient is to ask<br />

about ‘importance and confidence’.<br />

For example, when talking with a<br />

patient about smoking, you can<br />

gauge a patient’s readiness to make a<br />

change (see Figure 1) with questions<br />

such as: How important would you<br />

say it is for you to stop smoking, on<br />

14<br />

Primary Times <strong>September</strong> 2010


CLINICAL CARE<br />

1. Express empathy 2. Develop discrepancy 3. Roll with resistance 4. Support Self-Efficacy<br />

Accept where the patient is at Use decisional balance Avoid argument Acceptance<br />

Use reflective listening Confidence and importance ratings Reframe Positive reinforcement and encouragement<br />

Work with ambivalence Direct the intentiontowards change Reflect Acknowldege past successes (even part-success)<br />

Elaboratewith the patient<br />

Involve the patient in problem solving<br />

Table 1. Principles and Strategies of Motivational interviewing.<br />

Confidence<br />

10<br />

9<br />

8<br />

7<br />

6<br />

5<br />

4<br />

3<br />

2<br />

1<br />

0<br />

1 2 3 4 5 6 7 8 9 10<br />

Figure 1. Importance, confidence and readiness to change.<br />

a scale from 1 to 10 How confident<br />

would you say you are that you could<br />

stop smoking on the same scale<br />

from 1 to 10 It also builds on the<br />

patient’s sense of autonomy, keeping<br />

the focus on what they believe and<br />

feel, not what the nurse or GP<br />

believes. If the patient scores low, a<br />

follow-up question could be asked<br />

about what they believe would help<br />

move them further along the scale.<br />

These questions can also open up<br />

the space for a ‘patient centred’ yet<br />

directive dialogue between nurse<br />

and patient, exploring the patient’s<br />

ambivalence and helping build<br />

motivation for change. The aim is<br />

to work collaboratively with the<br />

patient, avoiding direct confrontation.<br />

Miller and Rollnick 9 describe<br />

four principles of MI, each of which<br />

is supported by a range of strategies<br />

(see Table 1).<br />

Expressing empathy involves<br />

using all our previous training in<br />

good basic communication skills.<br />

Attending well to the patient, using<br />

an open posture, employing skilful<br />

and reflective listening and<br />

summarising back what the patient<br />

said will all help build a sense of<br />

empathy and understanding with<br />

the patient. Similar skills are used in<br />

affirming the patient’s efforts and<br />

Importance<br />

building his/her self-efficacy and<br />

confidence about the future.<br />

Developing discrepancy means<br />

building on the dialogue that starts<br />

with the importance and confidence<br />

questions. The aim is to help<br />

patients clarify important goals<br />

for themselves and to explore the<br />

consequences of their current<br />

behaviour, pointing out that there<br />

may be a discrepancy between these<br />

consequences and the goals they<br />

may have. Exploring both sides of<br />

the equation is what is meant by a<br />

‘decisional balance’. Again, talking<br />

about smoking is a good example.<br />

Key open questions can be: What<br />

are all the good things you enjoy<br />

about smoking What are some<br />

of the less good things about your<br />

smoking Helping the patient to<br />

make this an extensive list can<br />

give you a chance to weave in<br />

information about the known harms<br />

and health damaging effects of<br />

smoking. If the patient can’t identify<br />

many negatives, additional questions<br />

could be: What is there about your<br />

smoking that other people might see<br />

as reasons for concern What are<br />

some of the hassles that your<br />

smoking may have caused How<br />

does your smoking fit in with your<br />

diabetes/asthma/hypertension<br />

Generating positive talk from the<br />

patient about the possibility of<br />

change can be useful, with questions<br />

such as: What are the things that<br />

you would like to have in your life<br />

instead of tobacco If you did make a<br />

change to your lifestyle, how would<br />

you like things to turn out Who are<br />

the people in your life that would<br />

support you in quitting<br />

Rolling with resistance means<br />

reframing barriers that the patient<br />

may raise. ‘I couldn’t get through all<br />

the stress at work without smoking!’<br />

might be reframed as ‘It’s good that<br />

you have managed to identify some<br />

of the triggers that keep you<br />

smoking. Let’s think about how we<br />

could help you deal with that stress’.<br />

Motivational interviewing will<br />

not be suitable for all people or all<br />

situations. But it can be a useful<br />

strategy to employ when you have<br />

reached a block with a patient<br />

around a lifestyle behaviour that<br />

seems to be a problem. It can help<br />

you get beyond assumptions you may<br />

be making subconsciously that this<br />

patient is being ‘difficult’ and should<br />

take your advice now and change his/<br />

her lifestyle. It can generate new<br />

ideas for both you and the patient.<br />

The skill is to weave it into the<br />

complex ongoing relationship that<br />

develops between a practice nurse<br />

and a patient over time.<br />

References<br />

1. Commonwealth Department of Health<br />

and Aged Care. Building a 21st Century<br />

Primary Health Care System: Australia’s<br />

First National Primary Health Care<br />

Strategy. Canberra: Commonwealth<br />

Department of Health and Aged<br />

Care; 2010.<br />

2. Commonwealth Department of Health<br />

and Aged Care. Taking Preventative<br />

Action — A Response to Australia:<br />

The Healthiest Country by 2020 —<br />

The Report of the National Preventative<br />

Health Taskforce. Canberra:<br />

Commonwealth Department of Health<br />

and Aged Care; 2010.<br />

3. Britt H, Miller G, Charles J, Henderson J,<br />

Bayram C, Pan Y, et al. General practice<br />

activity in Australia, 2008–09. Canberra:<br />

AIHW; 2009.<br />

4. The Royal Australian College of General<br />

Practitioners National Standing<br />

Committee — Quality Care. Smoking,<br />

Nutrition, Alcohol and Physical activity<br />

(SNAP): A population health guide to<br />

behavioural risk factors in general<br />

practice. Melbourne: RACGP; 2004.<br />

5. Halcomb E, Moujalli S, Griffiths R,<br />

Davidson P. Effectiveness of general<br />

practice nurse interventions in cardiac<br />

risk factor reduction amongst adults:<br />

A systematic review. International<br />

Journal of Evidence-Based Healthcare.<br />

2007;5(3):269–295.<br />

6. Ashenden R, Silagy C, Weller D.<br />

A systematic review of the effectiveness<br />

of promoting lifestyle change in general<br />

practice. Fam Pract. 1997;14(2):160–176.<br />

7. Lai D, Cahill K, Qin Y, Tang J.<br />

Motivational interviewing for smoking<br />

cessation. Cochrane Database of<br />

Systematic Reviews. 2009(1).<br />

8. Rubak S, Sandboek A, Lauritzen T,<br />

Christensen B. Motivational interviewing:<br />

a systematic review and meta-analysis.<br />

Br J Gen Pract. 2005;55(513):305–312.<br />

9. Miller WR, Rollnick S. Motivational<br />

interviewing: preparing people for<br />

change. 2nd ed. New York: Guilford<br />

Press; 2002.<br />

Dr John Furler MBBS, FRACGP, PhD<br />

Senior Research Fellow Primary Care Research Unit<br />

Department of General Practice The University of<br />

Melbourne<br />

<strong>September</strong> 2010 Primary Times 15


PRACTICE NURSE PROFILE<br />

Practice nurse appointments<br />

for new patients<br />

East Brunswick Medical Centre is<br />

a general practice located in the<br />

inner suburbs of Melbourne with<br />

four doctors and two nurses. Like<br />

many practices, we have experienced<br />

a growing demand to accommodate<br />

new patients due to population<br />

growth, the retirement of older solo<br />

practitioners and closure of their<br />

practices.<br />

While most local practices have<br />

‘closed their books’ to new patients,<br />

we have always kept our doors open<br />

to these patients. Our policy was to<br />

provide all new patients with a<br />

30-minute appointment with a<br />

doctor to take a full medical history.<br />

Our dilemma, however, was that in<br />

most cases patients were waiting up<br />

to six weeks for a ‘new patient’<br />

appointment.<br />

We reviewed the structure of<br />

these appointments and realised<br />

that time-intensive medical history<br />

taking and recording of data in the<br />

electronic medical record was well<br />

within the scope of our practice<br />

nurses. In addition, feedback from<br />

our receptionists informed us that<br />

many patients wanted to be on our<br />

books to access a doctor when the<br />

need arose.<br />

Over a few weekly clinical<br />

meeting sessions, involving all the<br />

doctors and nurses, an agreed<br />

protocol was established for all new<br />

patients to be offered a ‘nurse<br />

registration appointment’. Patients<br />

do not see a doctor at this<br />

registration visit, unless an<br />

abnormality is noted, and the<br />

appointment is generally available<br />

within five working days. Patients<br />

could still choose to see a doctor for<br />

their initial appointment, but they<br />

will need to wait longer.<br />

Consultation was held with the<br />

practice medical indemnity insurers,<br />

who were satisfied that the<br />

specifications set down for the<br />

‘nurse registration appointment’<br />

would not in any way breach the<br />

cover provided under the practice<br />

insurance policy.<br />

The nurse registration<br />

appointments were launched.<br />

Nurses are responsible for taking<br />

a thorough history from the patient,<br />

including conditions, operations,<br />

medications, allergies and immunisations.<br />

Clinical assessment includes<br />

blood pressure, weight, height, waist<br />

measurement, urinalysis and<br />

random glucose.<br />

All details are recorded into the<br />

patient’s electronic medical record.<br />

If appropriate, a transfer of previous<br />

medical records is instigated. If the<br />

nurse detects an immediate clinical<br />

problem, there is a duty doctor<br />

allocated from each week day who<br />

can be accessed to provide a clinical<br />

assessment of the patient. Patients<br />

are charged a non-rebatable fee for<br />

the appointment, as it requires<br />

30–45 minutes of the nurse’s time<br />

— the fee is $56.00, payable<br />

on the day.<br />

As a practice, we believe that this<br />

process has had several positive<br />

outcomes. Patients see the nurses<br />

as part of the clinical team; initial<br />

records are established in line with<br />

accreditation standards; doctors<br />

feels they have excellent information<br />

available to them when they consult<br />

with the patient; and, patients<br />

express satisfaction with the process<br />

as it enables them to be registered<br />

with a practice of their choosing.<br />

Importantly, nurses’ professional<br />

satisfaction is enhanced by their<br />

independent and responsible role.<br />

Since commencing this new<br />

process in August 2008, we have<br />

welcomed 1128 new patients to our<br />

Roslyn O’Reilly<br />

Roz has worked extensively in both public and private<br />

hospitals, and also worked as a supervisor in a<br />

regional laboratory of Melbourne Pathology. She made<br />

the move into general practice as a practice nurse<br />

approximately five years ago. Roz has been a member<br />

of the GP working party through St Vincent’s Hospital<br />

in Melbourne and is part of a research project with<br />

The University of Melbourne, Department of General<br />

Practice, focusing on introducing diabetic patients<br />

to and educating them about insulin.<br />

Teresa Reid<br />

Teresa has extensive nursing experience in the UK and<br />

Australia. She has worked in general practice since<br />

2004 and at East Brunswick Medical Centre for the<br />

last three years. She is an immunisation provider and<br />

Pap test provider and has completed a Postgraduate<br />

Certificate in Women Centred Clinical Care.<br />

practice — 357 (32%) of these via a<br />

nurse registration appointment. One<br />

of our receptionists is the designated<br />

new patient co-ordinator. Initially,<br />

she had to encourage patients to<br />

accept the nurse registration option,<br />

but many new patients now ask to<br />

be booked for a nurse registration<br />

visit. Almost $20 000 in income has<br />

been generated from this initiative,<br />

which covers nurses’ wages for this<br />

service and generates income back<br />

to the practice. In addition, doctor<br />

time is available to see existing<br />

practice patients, and of course our<br />

new patients.<br />

Feedback is obtained monthly via<br />

a questionnaire sent out to a random<br />

sample of these patients. Feedback<br />

has been positive, with patients<br />

expressing satisfaction with their<br />

visit and the nurse’s thorough<br />

explanation about the centre and<br />

what it can offer patients.<br />

16<br />

Primary Times <strong>September</strong> 2010


idging the gap<br />

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• Identify patients at risk of chronic disease<br />

• Develop patient recall systems<br />

• Routinely implement GP Manangement Plans (GPMP) and Team Care Arrangements<br />

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• Access related MBS items such as:<br />

– 721 GPMP & 723 TCA<br />

– 10997 PN patient review for those on a GPMP<br />

• The program supports the partnership between practice nurses and general practitioners<br />

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18149


CLINICAL CARE<br />

Gastroenteritis in children<br />

Each year around 20 000 children suffering dehydration, as a result of<br />

gastroenteritis, are admitted to Australian hospitals and over a million<br />

more consult a general practitioner 1 .<br />

Gastroenteritis in infants<br />

and children is a common<br />

intestinal infection, which causes<br />

vomiting, diarrhoea and fever and<br />

can usually be managed at home<br />

by encouraging oral rehydration<br />

therapy (ORT).<br />

Acute gastroenteritis is the most<br />

frequent diagnosis in paediatric<br />

emergency departments across<br />

Australia and New Zealand 2 .<br />

Gastrointestinal conditions<br />

accounted for the highest number of<br />

calls to the Kidsnet helpline service 3 ,<br />

emphasising that managing<br />

vomiting and diarrhoea at home is<br />

still a great concern to parents.<br />

What is gastro<br />

Diagnosis of gastroenteritis evolves<br />

from the exclusion of other causes of<br />

vomiting and diarrhoea, such as<br />

infective, surgical and metabolic.<br />

Although it can sometimes be<br />

bacterial or parasitic, the majority of<br />

cases are viral — the most common<br />

of which is rotavirus.<br />

Gastroenteritis is seasonal and<br />

usually presents in autumn and<br />

winter, with rotavirus peaking in<br />

spring. As there are no indications<br />

for anti motility or anti diarrheal<br />

drugs in children, and antiemetics<br />

are avoided due to the high risk of<br />

Degree of Dehydration<br />

Very mild (3%)<br />

Mild (5%)<br />

Moderate (7-8%)<br />

Severe (>10%)<br />

Table 1. An overview of the signs and symptoms of dehydration.<br />

side effects, the key to managing<br />

gastroenteritis is achieving and<br />

maintaining adequate hydration 4 .<br />

How to determine dehydration<br />

Determining if a child is dehydrated<br />

and to what extent is difficult, as<br />

individual signs of dehydration<br />

are imprecise. The following<br />

combination of three clinical signs<br />

has been shown to be the most<br />

accurate for assessing dehydration 5 .<br />

1. Increased capillary refill<br />

>2 seconds<br />

2. Abnormal skin turgor<br />

3. Abnormal respiratory patterns<br />

(deep acidotic breathing)<br />

What next<br />

The use of ORT for mild and<br />

moderate dehydration can prevent<br />

or reduce hospitalisation and aid in<br />

a child’s recovery. Oral rehydration<br />

therapy has become the therapy of<br />

choice as it has been shown to be<br />

as effective as intravenous therapy,<br />

with fewer adverse effects 6 .<br />

As dehydration is a deficiency<br />

in both fluids and electrolytes,<br />

introducing oral rehydration<br />

solutions such as Hydralyte is<br />

extremely beneficial as early<br />

intervention. Oral rehydration<br />

solutions use the principle of glucose<br />

Symptoms and Signs<br />

Reduced urine output, thirst, no clinical signs<br />

Dry mucous membranes<br />

Mild tachycardia<br />

Lethargy, tachycardia, reduced skin turgor,<br />

sunken fontanelle, sunken eyes<br />

Above + poor perfusion, shock<br />

facilitated sodium transport in the<br />

small intestine, to facilitate intestinal<br />

water absorption 6 . Drinks with high<br />

sugar content have a high osmolarity<br />

and therefore may increase<br />

diarrhoea and the risk of dehydration.<br />

For this reason, sports drinks<br />

are unsuitable for rehydration 7 .<br />

Breastfed babies should continue<br />

with frequent feeds, and may be<br />

supplemented with oral rehydration<br />

solutions.<br />

It is imperative to give small<br />

amounts of oral rehydration<br />

solutions fluid via syringe, spoon,<br />

cup or bottle as the child will<br />

tolerate this better than larger<br />

volumes at once.<br />

Commencing a trial of fluid form<br />

(Table 1) when the child and family<br />

are seen will simultaneously educate<br />

the families in the methods of ORT<br />

and give staff a more accurate<br />

account of the fluid intake and<br />

output of the child with<br />

gastroenteritis.<br />

Early reintroduction of the child’s<br />

normal diet has been shown to<br />

improve the child’s weight gain, and<br />

reduce the duration of diarrhoea 6,4 .<br />

When dealing with children with<br />

gastroenteritis it is essential to<br />

educate the families on infection<br />

control, and the importance of hand<br />

washing.<br />

Five tips for managing rehydration<br />

1. Early intervention with oral<br />

rehydration solutions<br />

2. Offer small frequent sips of oral<br />

rehydration solutions, 0.5ml/kg<br />

every 5 min or a Hydralyte<br />

iceblock.<br />

3. Strict hand washing to prevent<br />

spread.<br />

4. Engage parents as partners in<br />

the therapeutic process.<br />

5. Utilise trial of fluid form.<br />

Introducing ORT with an oral<br />

rehydration solution and trial of<br />

fluid forms into your practice will<br />

ensure early intervention and<br />

education of families, leading to<br />

more effective and successful<br />

ongoing management of<br />

gastroenteritis.<br />

18<br />

Primary Times <strong>September</strong> 2010


CLINICAL CARE<br />

References<br />

1. Carlin J, Chondros P, Masendycz P,<br />

Bugg H, Bishop R, Barnes G. Rotavirus<br />

infection and rates of hospitalisation for<br />

acute gastroenteritis in young children<br />

in Australia, 1993–1996. Med J Aust.<br />

1998;169:252–256.<br />

2. Acworth J, Babl F, Borland M, Ngo P,<br />

Kriesser D, Schutz J, et al. Patterns of<br />

presentation to the Australian and New<br />

Zealand Paediatric Emergency Research<br />

Network. Emergency Medicine<br />

Australasia 2009;21:59–66.<br />

3. Harris C, Wilkinson F, Mazza D, Turner<br />

T. Evidence based guideline for the<br />

management of diarrhoea with or<br />

without vomiting in children. Special<br />

Issue. 2008;37:22–29.<br />

4. Steiner M, DeWalt D, Byerley J.<br />

Is this child dehydrated JAMA.<br />

2004;291:2746–2754.<br />

5. NSW Health Department. Infants and<br />

children: Acute Management of<br />

Gastroenteritis. 3rd Ed. Clinical practice<br />

guidelines for the treatment of infants<br />

and children with gastroenteritis. 2010.<br />

6. Hanson R, Exley B, Ngo P, Fitzpatrick M,<br />

Petering E, Matthews S, et al. Paediatric<br />

telephone triage and advice: the demand<br />

continues. MJA. 2004;180:333–335.<br />

7. Schultz J, Babl F, Sheriff N, Borland M.<br />

Paediatric Research in Emergency<br />

Departments International Collective<br />

(PREDICT). Journal of Paediatrics and<br />

Child Health. 2008;44: 560–563.<br />

Resources<br />

1. Paediatric clinical practice<br />

guidelines are available on the<br />

Clinical Information Access<br />

Program website: www.ciap.<br />

health.nsw.gov.au<br />

2. The Royal Children’s Hospital<br />

Melbourne website has<br />

information sheets for health<br />

professionals and parents:<br />

www.rch.org.au<br />

3. Parent fact sheets are also<br />

downloadable on the following<br />

websites:<br />

- Children’s Hospital at<br />

Westmead: www.chw.edu.au<br />

- Sydney Children’s Hospital:<br />

www.sch.edu.au<br />

Peta Dewar, RN, Master of<br />

Nursing Paediatrics and<br />

Neonates<br />

Peta has over 12 years of general<br />

and emergency paediatric<br />

experience. She worked as the<br />

Paediatric Emergency Clinical<br />

Nurse Consultant for Northern<br />

Sydney Central Coast Area<br />

Health Service for six years<br />

and is consulting for Hydration<br />

Pharmaceuticals.<br />

Coming soon<br />

Absolute cardiovascular<br />

disease risk vodcasts<br />

Want to know more about assessing absolute cardiovascular disease risk<br />

The National Vascular Disease Prevention Alliance* has collaborated with leading experts in the field to develop<br />

five vodcasts on absolute cardiovascular disease risk. These vodcasts are short video interviews that cover:<br />

• what absolute risk means in practice<br />

• overcoming barriers to using an absolute risk approach<br />

• engaging patients to think about absolute risk<br />

• assessing absolute risk in Aboriginal and Torres Strait Islander people<br />

• assessing absolute risk in younger people.<br />

For more information, visit www.heartfoundation.org.au/absoluterisk<br />

* The National Vascular Disease Prevention Alliance is a group of four leading<br />

and well-known Australian charities: Diabetes Australia, Kidney Health Australia, the<br />

National Heart Foundation of Australia and the National Stroke Foundation. It was<br />

established in 2000 and aims to reduce cardiovascular disease in Australia.


CLINICAL CARE<br />

Identifying common<br />

nutritional deficiencies<br />

Practice nurses are in a unique position to identify nutritional deficiencies<br />

in patients, and to motivate beneficial dietary changes.<br />

patient’s willingness to change<br />

A diet is paramount to successful<br />

treatment and requires sufficient<br />

education and confidence in the<br />

recommendations. The importance<br />

of good nutrition is widely<br />

recognised, and by understanding<br />

key demographic inadequacies<br />

nurses can provide recommendations<br />

for improved quality of life.<br />

Children and<br />

adolescents<br />

Children and teenagers have specific<br />

nutritional requirements to support<br />

rapid growth and development.<br />

Unfortunately, many Australian<br />

children are getting less than their<br />

recommended daily intake of<br />

essential vitamins and minerals.<br />

It is more important than ever to<br />

be aware of what kids are eating to<br />

identify possible deficiencies.<br />

Key nutrients for children and<br />

adolescents:<br />

• Calcium is essential for growing<br />

bones and teeth.<br />

• Vitamins A and C, zinc and iron<br />

help build a strong immune<br />

system.<br />

• B group vitamins to convert food<br />

into energy.<br />

• Iron, folate and vitamin B12 for<br />

growth and development.<br />

• Vitamin A is essential for eye<br />

health.<br />

• Iron deficiency can be associated<br />

with impaired physical<br />

performance as well as affecting<br />

memory, concentration and<br />

performance.<br />

Iodine<br />

Iodine is a trace mineral, essential<br />

for the synthesis of thyroid<br />

hormones that influence normal<br />

growth and development,<br />

particularly of the brain. The thyroid<br />

hormones T3 and T4 facilitate brain<br />

maturation from the womb through<br />

to our 20s, so it is vital that infants,<br />

children and teenagers receive<br />

adequate iodine to support<br />

development of advancing cognitive<br />

abilities for school performance,<br />

achievement and IQ. Iodine was<br />

once plentiful in the diet through<br />

dairy and iodised salt. However,<br />

changes in the diary industry and<br />

the decreased popularity of iodised<br />

salt have led to a widespread<br />

deficiency in our population.<br />

The iodine status of Australian<br />

children was studied in The<br />

Australian National Iodine Nutrition<br />

Study, published in The Medical<br />

Journal of Australia in 2006. This<br />

study investigated the iodine levels<br />

of 1709 children aged 8–10 years of<br />

age, and found that almost half the<br />

children may be deficient in iodine.<br />

However, it was not until the<br />

University of Otageo in New<br />

Zealand conducted a ground<br />

breaking study, investigating iodine<br />

supplementation in 184 school aged<br />

children, that the full benefit of<br />

iodine supplementation was<br />

realised.<br />

The study, published in The<br />

American Journal of Clinical<br />

Nutrition, assessed cognitive<br />

performance in children<br />

supplemented with iodine. The<br />

iodine tablets developed for the<br />

study were supplied by Blackmores.<br />

The children who received iodine<br />

displayed significantly improved<br />

performance in tests of perceptual<br />

reasoning, a high level intellectual<br />

function. This is the first time iodine<br />

supplementation was shown to<br />

benefit average mildly deficient<br />

children. Sheila Skeaff, study author<br />

and Senior Lecturer, University of<br />

Otago, New Zealand, said that<br />

supplementing with iodine can help<br />

to ensure children are not iodine<br />

deficient, and help them to reach<br />

their full intellectual potential.<br />

Food sources of iodine are kelp,<br />

seafood, iodised salt and more<br />

recently fortified bread. The<br />

recommended daily intake for<br />

children 1–18 years is 90–150 mcg.<br />

Preconception,<br />

pregnancy and<br />

breastfeeding<br />

Good health and nutrition provides<br />

a solid foundation for healthy<br />

conception, pregnancy and<br />

breastfeeding. Optimal nutrition<br />

provides key nutrients to support<br />

the parents’ fertility, the baby’s<br />

development, and maternal health<br />

throughout pregnancy and lactation.<br />

Parents should be encouraged to eat<br />

a varied diet of seasonal fresh, whole<br />

foods to support the increased<br />

nutritional requirements and to<br />

establish healthy eating patterns for<br />

the growing family.<br />

Prospective parents share the<br />

opportunity to prepare for healthy<br />

conception by maximising<br />

nutritional intake. It is ideal to start<br />

preconception care 3–4 months<br />

before a planned pregnancy to allow<br />

for healthy sperm production,<br />

establish healthy ovulation<br />

(particularly following the use of the<br />

oral contraceptive pill) and replenish<br />

existing nutritional deficiencies.<br />

Key nutrients for maternal<br />

preconception, pregnancy and<br />

breastfeeding:<br />

• Iron requirements increase during<br />

pregnancy due to accelerated red<br />

blood cell formation, immune<br />

function and thyroid function.<br />

Supports foetal brain, blood, eye<br />

and bone development.<br />

• Zinc is important for healthy<br />

growth and development<br />

especially during first and second<br />

trimesters. It is important for the<br />

mother as it can help to<br />

facilitating labour and prevent<br />

cracked nipples during<br />

breastfeeding.<br />

• Folic acid reduces the risk of<br />

neural tube defects if taken<br />

pre-conceptually and in the early<br />

stages of pregnancy. The majority<br />

of women have below<br />

recommended intakes of folate<br />

prior to conception.<br />

• Vitamin D is involved in healthy<br />

bone building. Maternal vitamin<br />

D status during pregnancy and<br />

lactation directly affects the baby<br />

for the first few months of life, and<br />

later influences the child’s height<br />

and bone strength. A recent study<br />

published in The Journal of<br />

Nutrition (American Society of<br />

Nutrition) found that 66.1% of<br />

newborn babies were born<br />

deficient in vitamin D. CoQ10, a<br />

powerful antioxidant, is linked to<br />

healthy conception and<br />

pregnancy, particularly the first<br />

trimester and labour. The normal<br />

curve of plasma CoQ10 rises with<br />

each trimester of pregnancy.<br />

Key nutrients for male<br />

preconception health:<br />

Zinc is involved in cellular<br />

reproduction, so is very important<br />

for healthy sperm count and<br />

motility, testosterone levels and<br />

facilitating a healthy conception.<br />

Selenium, a potent antioxidant,<br />

20<br />

Primary Times <strong>September</strong> 2010


CLINICAL CARE<br />

is important for healthy sperm<br />

production and motility.<br />

B group vitamins particularly B5<br />

for testicular health and B12 to<br />

increase sperm count and motility.<br />

Omega 3 essential fatty acids<br />

Research has highlighted the<br />

importance of omega 3 essential<br />

fatty acids (EFA) for conception,<br />

pregnancy and breastfeeding. These<br />

‘good fats’ must be obtained in<br />

sufficient quantities in the diet for<br />

healthy fertility, pregnancy and<br />

breastfeeding.<br />

Inadequate maternal and paternal<br />

EFA levels have been associated with<br />

infertility, particularly for men, as a<br />

strong negative correlation has been<br />

established with low omega 3 levels<br />

and total sperm count, motility<br />

and morphology. This is a strong<br />

recommendation for increasing<br />

consumption as part of<br />

preconception preparations.<br />

The metabolic demand for omega<br />

3s, particularly docosahexaenoic<br />

acid (DHA) increases in pregnancy<br />

and during lactation. The benefits of<br />

meeting requirements are many and<br />

varied. A recent meta-analysis of<br />

studies showed that<br />

supplementation with fish oil in the<br />

second half of the pregnancy<br />

resulted in increased length of<br />

gestation and slightly greater birth<br />

weight. Higher maternal intake in<br />

DHA has also been shown to have<br />

beneficial effects on visual acuity,<br />

cognitive function, hand-eye<br />

co-ordination and maturity of sleep<br />

patterns in infants. Supplementation<br />

continuing through lactation<br />

ensured higher concentrations of<br />

DHA in breast milk, in order to<br />

provide for the rapid growth of the<br />

baby, particularly the brain. Human<br />

milk DHA levels have been<br />

positively correlated to visual<br />

development in breastfed infants,<br />

and investigations are continuing<br />

into other areas, such as language<br />

production, comprehension and<br />

cognitive function.<br />

It is recommended that pregnant<br />

and breastfeeding mothers consume<br />

2–3 servings of most types of fish<br />

weekly. Blackmores Conceive Well<br />

Gold and Pregnancy & Breastfeeding<br />

Gold contain a range of<br />

nutrients to support preconception<br />

and pregnancy such as those<br />

mentioned above.<br />

Seniors<br />

There is no doubt that Australia is<br />

faced with an ageing population, and<br />

this demographic has been identified<br />

at a disproportionate risk of<br />

nutritional deficiencies. Ageing is<br />

associated with a decline in a<br />

number of physiological functions<br />

that can impact nutritional status in<br />

addition to medication,<br />

hospitalisation and other social<br />

realities. The nutritional status of<br />

older people is an important<br />

determinant of quality of life.<br />

A study published in the Journal of<br />

the American Dietetic Association<br />

suggested a significant proportion<br />

of people over 50 do not receive<br />

sufficient nutrients from diet alone<br />

and therefore may benefit from<br />

supplementation. Those that did<br />

supplement were more likely to<br />

receive adequate levels of essential<br />

nutrients. Many members of this age<br />

group are motivated to maintain<br />

health and vitality through good<br />

nutrition and are open to nutritional<br />

education.<br />

Key nutrients for seniors:<br />

• Calcium is well recognised for<br />

building strong healthy bones and<br />

preventing osteoporosis, but is<br />

also involved in cardiovascular<br />

health particularly regulation of<br />

healthy blood pressure.<br />

• Co enzyme Q10 is a naturally<br />

occurring nutrient; unfortunately,<br />

human tissue concentrations<br />

decrease with advancing age. This<br />

potent antioxidant is concentrated<br />

in metabolically active tissues and<br />

supports cardiovascular health,<br />

immune function, and energy<br />

levels.<br />

• Increasing evidence supports the<br />

multifactor benefits of optimal<br />

omega 3 EFA consumption,<br />

including a protective role in<br />

cardiovascular health, cognitive<br />

function, visual acuity and<br />

reduction of inflammatory states<br />

such as arthritis.<br />

• Vitamin B12 deficiency is<br />

estimated to affect 10–15% of the<br />

population aged over 60; however,<br />

this can be difficult to diagnose<br />

as the elderly do not frequently<br />

display the classical signs and<br />

symptoms. B12 deficiency may<br />

be a result of atrophic gastritis,<br />

hypochlorhydria and resulting<br />

gastrointestinal dysbiosis binding<br />

B12 and preventing absorption.<br />

Adequate levels are necessary<br />

for cognitive and psychiatric<br />

performance and cardiovascular<br />

health. Food fortification with<br />

folate may further complicate<br />

diagnosis of this deficiency.<br />

• Antioxidants such as vitamin A,<br />

E, carotenes and zinc may be<br />

lowered resulting in lowered<br />

immune resistance to infection,<br />

delayed recovery and poor tissue<br />

healing. Maximising consumption<br />

of these nutrients may support<br />

healthy immune resistance,<br />

recovery from infection and<br />

healthy tissue healing.<br />

Vitamin D<br />

Vitamin D has been identified as a<br />

major deficiency in the ageing<br />

Australian population — possibly<br />

affecting up to 75% of this segment.<br />

Older people are prone to deficiency<br />

due to low dietary intake,<br />

diminished exposure to sunlight,<br />

poor intestinal absorption and<br />

impaired hydroxylation in the<br />

kidneys and liver (conversion of D3<br />

into its metabolically active forms).<br />

One of the most recognised<br />

functions of vitamin D is to mediate<br />

calcium homoeostasis to reduce<br />

likelihood of osteoporosis. This is<br />

achieved via stimulation of intestinal<br />

calcium absorption, reabsorption of<br />

calcium from the kidneys and<br />

regulation of parathyroid hormone<br />

influence on skeletal calcium stores.<br />

Vitamin D supplementation has<br />

been investigated for preservation<br />

of muscle strength and functional<br />

ability. Successful treatment with<br />

vitamin D resulted in clinical<br />

improvement in muscle strength,<br />

walking distance, functional ability<br />

and body sway; therefore identifying<br />

vitamin D as an important nutrient<br />

to reduce risk of bone fracture.<br />

Higher concentrations of vitamin<br />

D have been shown to have a<br />

protective affect on age related<br />

diseases, marking vitamin D as an<br />

‘anti ageing’ vitamin. The American<br />

Journal of Clinical Nutrition<br />

published a study that identified<br />

higher concentrations of vitamin D<br />

with increased telomere length —<br />

a chromosomal marker of ageing.<br />

Researchers conclude that higher<br />

levels of vitamin D may age more<br />

slowly than those with low levels.<br />

The National Health and Medical<br />

Research Council has set the AI<br />

(adequate intake) for vitamin D at<br />

5–15 mcg for adult women and men.<br />

There are two forms of vitamin D.<br />

One is produced by the action of<br />

sunlight on skin (D3 or cholecalciferol)<br />

and the other is found in a<br />

limited range of foods (D2 or<br />

ergocalciferol). With current food<br />

supplies and patterns of eating,<br />

it is almost impossible to obtain<br />

sufficient vitamin D from the diet<br />

alone. Vitamin D in foods is fat<br />

soluble and is biologically less active.<br />

Supplementation provides a reliable<br />

and convenient method to maintain<br />

intake.<br />

Danielle Steedman B. Hlth Sc, Ad Dip NAt,<br />

DBM, DRM, MATMS<br />

Danielle is a naturopath with over 10 years of<br />

experience in clinical practice and the natural<br />

supplement industry. Her interests are women’s<br />

and children’s health, utilising dietary, nutritional<br />

and herbal medicines to educate and motivate<br />

patients to achieve optimal health.<br />

<strong>September</strong> 2010 Primary Times 21


SPECIALIST INTERVENTION<br />

Practice nurses and dietitians<br />

working together<br />

Health professionals, such as practice nurses and dietitians, must work<br />

together to help Australians be healthier.<br />

In order to effectively partner with<br />

dietitians, practice nurses need a<br />

good understanding of the services<br />

dietitians provide, when to refer and<br />

how to find a suitable practitioner.<br />

Medical nutrition therapy: a<br />

dietitian’s ‘bread and butter’<br />

Dietitians translate scientific<br />

nutrition information into practical<br />

advice to help people make the right<br />

decisions about what to eat. Medical<br />

nutrition therapy involves nutrition<br />

assessment, dietary advice,<br />

knowledge and skill development,<br />

and behavioural counselling. The<br />

aim is to facilitate long-term<br />

behaviour change by encouraging<br />

patients to self-manage their health<br />

through nutrition, diet and other<br />

lifestyle changes.<br />

Accredited Practising Dietitians:<br />

who are they and what do they do<br />

In Australia there are no rules<br />

governing the use of the terms<br />

‘dietitian’ and ‘nutritionist’. These<br />

titles may be used by dietitians,<br />

nutrition scientists, and nutrition<br />

graduates — or people with very<br />

limited nutrition qualifications! The<br />

Dietitians Association of Australia<br />

(DAA) recommends looking for the<br />

APD credential when choosing a<br />

dietitian.<br />

Accredited Practising Dietitians<br />

(APDs) have either completed a<br />

DAA-accredited university degree,<br />

comprising a minimum of four<br />

years full-time training, or have<br />

successfully sat the DAA<br />

examination for overseas-trained<br />

dietitians. They must also take part<br />

in ongoing continuing professional<br />

development, and are bound by<br />

DAA Code of Professional Conduct.<br />

Most Australian health funds<br />

have levels of cover that give a rebate<br />

for visits to private practice APDs.<br />

Patients may also get a rebate<br />

through Medicare if they are under<br />

a care plan for a chronic health<br />

condition (such as type 2 diabetes)<br />

that is being co-ordinated by a GP.<br />

Medicare rebates are also available<br />

for people with type 2 diabetes<br />

attending group sessions run by<br />

an APD.<br />

APDs advise patients on the<br />

nutritional management of many<br />

conditions, such as diabetes,<br />

cardiovascular disease,<br />

gastrointestinal disorders, cancer,<br />

physical and mental disabilities,<br />

food allergy and intolerance, and<br />

overweight and obesity.<br />

Practice nurses and dietitians:<br />

working together<br />

Practice nurses will differ in their<br />

interest in the area of nutrition.<br />

Some may choose to discuss general<br />

nutrition guidelines on healthy<br />

eating (based on the Dietary<br />

Guidelines for Australian Adults)<br />

with their patients, while others<br />

will refer patients for all nutrition<br />

counselling to a specialist — an<br />

APD.<br />

Finding an Accredited Practising<br />

Dietitian<br />

Finding an APD is easy. Go to www.<br />

daa.asn.au and click on the ‘Find an<br />

APD’ tab or call the toll free APD<br />

hotline on 1800 812 942 and ask for<br />

the contact details of APDs in your<br />

local area. Look in the Yellow Pages<br />

under ‘Dietitian’ for an APD or call<br />

your local public or private hospital<br />

or community health centre and ask<br />

to speak to an APD.<br />

Summary points<br />

• Nutrition intervention can<br />

improve patient outcomes.<br />

• APDs modify diets to treat a wide<br />

range of nutrition-related health<br />

conditions.<br />

• APDs are university-qualified<br />

nutrition and dietetic<br />

professionals, and are the experts<br />

in food and nutrition.<br />

• Medicare provides rebates for<br />

visits to an APD for patients<br />

under a care plan for a chronic<br />

health condition co-ordinated by<br />

a GP.<br />

• Most private health funds provide<br />

rebates for visits to APDs in<br />

private practice.<br />

• By working together, PNs and<br />

APDs can improve the nutritional<br />

status of patients.<br />

• Visit www.daa.asn.au to find an<br />

APD in your local area, or to visit<br />

‘Smart Eating for You’ for<br />

nutrition information for your<br />

patients.<br />

Claire Hewat<br />

CEO Dietitians Association of Australia<br />

The aim is to facilitate<br />

long-term behaviour<br />

change by encouraging<br />

patients to self-manage<br />

their health through<br />

nutrition, diet and other<br />

lifestyle changes.<br />

Did you know<br />

Reading and reflecting<br />

on the content in<br />

Primary Times is worth<br />

one hour of CPD.<br />

22<br />

Primary Times <strong>September</strong> 2010


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FEATURE<br />

Nutrition and chronic disease<br />

The Australian Institute of Health and Welfare report Australia’s Health<br />

2010 shows deaths from stroke and heart attack have decreased by<br />

76 per cent since the 1960s — and cancer deaths have also fallen 1 .<br />

The report, however, reveals a worrying upwards trend in rates of<br />

diabetes and obesity.<br />

In 2007–2008 one in four children<br />

aged five to 17 and 61 per cent of<br />

adults in Australia were deemed<br />

overweight or obese. The rates of<br />

type 2 diabetes have increased in<br />

parallel with rates of overweight and<br />

obesity in Australia 2 . More than<br />

800 000 Australians have been<br />

diagnosed with diabetes, making the<br />

disease three times more common<br />

than it was two decades ago.<br />

We have all heard the phrase ‘You<br />

are what you eat’. Poor nutrition and<br />

physical inactivity are known risk<br />

factors for lifestyle-related chronic<br />

diseases, such as type 2 diabetes,<br />

cardiovascular disease and cancer.<br />

Nutrition intervention can help<br />

prevent and better manage some<br />

chronic health conditions and can<br />

greatly improve quality of life in<br />

both the short and long term.<br />

An Accredited Practising<br />

Dietitian (APD) is best-placed to<br />

provide tailored, evidence-based<br />

nutrition advice to patients. But<br />

practice nurses are now more often<br />

carrying out health assessments to<br />

detect chronic diseases and are<br />

increasingly at the forefront of<br />

delivering health information to<br />

patients. This presents an<br />

opportunity for practice nurses to<br />

discuss general nutrition principles<br />

and basic healthy eating guidelines<br />

with patients, and to refer them to<br />

an APD for further advice.<br />

Ten ways to help improve patients’<br />

health<br />

1. Encourage patients to start a<br />

food diary. This will help them<br />

see what they are eating and<br />

drinking, and where there may<br />

be any problem areas. A food<br />

diary is also useful to take to<br />

any appointment with an APD.<br />

2. Encourage patients who are<br />

overweight or obese to lose<br />

weight. No one likes to be told<br />

they need to lose weight, but<br />

there are many benefits — such<br />

as improved blood lipids,<br />

reduced blood pressure and<br />

decreased insulin resistance.<br />

Modest weight loss of 5–10% of<br />

starting weight can be beneficial<br />

to health. And focussing on<br />

‘waist loss’ must be a priority.<br />

Ideally, women should have a<br />

waist circumference of under 80<br />

cm and men less than 94 cm.<br />

3. Recommend patients eat more<br />

fruit and vegetables. For many<br />

people, adding one more piece<br />

of fruit and one more serve of<br />

vegetables to their day is a good<br />

goal. Encourage patients to build<br />

up to the recommended two<br />

pieces of fruit and five serves of<br />

vegetables (around three cups)<br />

every day. Visit www.gofor2and5.<br />

com.au for patient resources and<br />

fact sheets on improving fruit<br />

and vegetable intake.<br />

4. Eat less energy-dense foods<br />

and drinks. Foods rich in fat<br />

and added sugar provide ‘empty<br />

calories’ and often not many<br />

nutrients. Cakes, biscuits,<br />

pastries and chocolates fall into<br />

this category. One small square<br />

of chocolate provides 120 kJ —<br />

the same as 10 strawberries, but<br />

24<br />

Primary Times <strong>September</strong> 2010


Important to demonstrate, easy to use. 1,2<br />

SIMPLE<br />

TWO<br />

STEP<br />

OPERATION<br />

Practice nurses play a critical role in making certain<br />

EpiPens are used correctly in life-threatening allergic<br />

reactions. By ensuring your patients regularly<br />

re-familiarise themselves with EpiPen encourages<br />

correct use in an emergency situation. 3<br />

Encourage your patients to join EpiClub.<br />

EpiClub is an online educational resource that also<br />

offers a FREE reminder service which reminds people<br />

that their EpiPen is about to expire and needs to be<br />

replaced. ‘How to use EpiPen’ videos are also available<br />

to download.<br />

PBS Information: Authority Required. Refer to PBS Schedule for full authority information.<br />

† After administration of EpiPen ® always seek medical attention<br />

References: 1. EpiPen ® Approved Product Information. 2008. 2. Kemp SF, et al. Allergy. 2008;63:1061-1070. 3. NPS RADAR. Adrenaline (EpiPen) auto injector for acute allergic anaphylaxis.<br />

www.npsradar.com.au Accessed June 2009.<br />

Before prescribing, please review approved Product Information. Product Information is available on request<br />

from Alphapharm. MINIMUM PRODUCT INFORMATION EpiPen ® . Adrenaline Auto-Injector 300mcg / 0.3mL EpiPen ® Jr. Adrenaline<br />

Auto-Injector 150mcg / 0.3mL. The following are not a complete listing: Indication: For the emergency treatment of anaphylaxis<br />

(acute severe allergic reactions) due to insect stings, drugs or other allergens. Contraindications: Contraindications are relative,<br />

as this product is intended for use in life-threatening emergencies. Cardiac dilation, certain arrhythmias, cerebral arteriosclerosis,<br />

vasopressor drug contraindication, maternal blood pressure > 130/80, shock (except anaphylactic shock), organic brain damage,<br />

general anaesthesia. Precautions: sulfite allergy, intravenous administration, ventricular fibrillation, prefibrillatory rhythm, tachycardia,<br />

myocardial infarction, phenothiazine-induced circulatory collapse, prostatic hypertrophy, anginal pain in coronary insufficiency, elderly,<br />

individuals with diabetes, cardiovascular disease, hypertension, narrow angle glaucoma, hyperthyroidism, psychoneurosis, Parkinsonism.<br />

Injection into hands, feet, ears, nose, buttocks, genitalia. Pregnancy Category A. Excreted in breast milk. Adverse Effects: anxiety,<br />

restlessness, tachycardia, respiratory difficulty, tremor, weakness, dizziness, headache, dyspnoea, cold extremities, pallor, sweating,<br />

nausea, vomiting, sleeplessness, hallucinations, flushing of face and skin. Psychomotor agitation, disorientation, impaired memory,<br />

potentially fatal ventricular arrhythmias, severe hypertension which may lead to cerebral haemorrhage and pulmonary oedema.<br />

Dosage: Single intramuscular injection into anterolateral aspect of thigh, repeat every 5 to 15 minutes if symptoms recur or have not<br />

subsided. Adults > 30kg: EpiPen ® auto-injector (300mcg Adrenaline) Children 15 – 30kg: EpiPen ® Jr auto-injector (150mcg Adrenaline).<br />

PBS Dispensed Price: EpiPen & EpiPen Jr $106. EpiPen ® is a registered trademark of Mylan, Inc. EpiPen ® and EpiPen ® Jr. are<br />

distributed in Australia by Alphapharm Pty. Limited. ABN 93 002 359 739, Cnr Wentworth Park Road<br />

& Bay Street, Glebe NSW 2037, Australia, Phone (02) 9298 3999, Medical Information Phone: 1800 028 365,<br />

www.alphapharm.com.au ALPH2456/PT EPI038 8/09


FEATURE<br />

without the nutrients. Patients<br />

should be encouraged to swap<br />

soft drinks and cordials for diet<br />

versions or, better still, to choose<br />

water and reduced-fat milk<br />

instead. Swapping a can of soft<br />

drink for water will save 694 kJ.<br />

5. Ask patients to choose lower<br />

fat versions of three foods they<br />

eat regularly. Lower fat versions<br />

will reduce kilojoule intake<br />

enough to shed some kilos.<br />

Suggest patients look at the<br />

nutrition labels of two similar<br />

products and choose the one<br />

with the lowest total energy<br />

(kilojoule) and fat content. A<br />

good goal is to look for less than<br />

10 g total fat per 100 g, with an<br />

emphasis on choosing the<br />

product with the lowest<br />

saturated fat content.<br />

6. Suggest throwing out the salt<br />

shaker and looking for<br />

salt-reduced foods. A high salt<br />

diet can contribute to the risk<br />

of hypertension, heart disease<br />

and kidney disease. Research<br />

suggests that cutting back salt<br />

intake will reduce the risk of<br />

coronary heart disease and<br />

stroke. Encourage patients to<br />

reduce processed foods, as these<br />

contribute to around 75 per cent<br />

of most people’s total sodium<br />

intake.<br />

7. Be aware of alcohol. If a patient<br />

drinks alcohol, they should be<br />

encouraged to adhere to the<br />

National Health and Medical<br />

Research Council’s guidelines 3 .<br />

Healthy men and women should<br />

drink no more than two standard<br />

drinks on any day and aim for at<br />

least two alcohol free days each<br />

week. A standard drink provides<br />

10 g of alcohol (the amount in<br />

100 mL wine or 285 mL full<br />

strength beer). Some patients<br />

may choose wine spritzers (wine<br />

diluted with plain mineral water)<br />

or light beers.<br />

8. Suggest a low glycaemic index<br />

(GI) diet, rich in whole grains<br />

and fibre. Examples of low GI<br />

foods include wholegrain bread,<br />

pasta, oats, legumes, some fruit<br />

(such as apples, oranges and<br />

pears) and dairy foods (such as<br />

milk and yoghurt). Carbohydrate<br />

foods with a low glycaemic index<br />

release glucose into the<br />

bloodstream more gradually and<br />

are generally more filling,<br />

compared with higher GI foods.<br />

9. Watch ‘portion distortion’.<br />

Before eating or drinking,<br />

patients should be encouraged<br />

to look at the amount in front of<br />

them. Is it enough for one — or<br />

two people It’s often easy to<br />

indulge in big plates or bowls of<br />

food, but overeating can result<br />

in feeling sluggish and can add<br />

centimetres to a person’s<br />

waistline.<br />

10. Encourage patients to move<br />

more. They should start slowly<br />

and work up to being active (at a<br />

moderate intensity) for at least<br />

30 to 60 minutes each day. Some<br />

patients may benefit from using<br />

a pedometer, and should aim to<br />

build up to 10 000 steps a day.<br />

Suggest patients take the steps at<br />

work or walk to their local<br />

shops. An Accredited Exercise<br />

Physiologist can provide tailored<br />

exercise advice.<br />

Nutrition advice from an APD<br />

There are some patients who will<br />

require specific medical nutrition<br />

therapy and will benefit from a<br />

referral to an APD. An APD is the<br />

most suitably qualified health<br />

professional to provide tailored<br />

nutrition intervention and support<br />

in preventing and managing chronic<br />

diseases. Involving an APD in your<br />

practice can further improve the<br />

holistic care of patients and is a great<br />

selling point for your practice.<br />

Triggers for referring to an APD<br />

There are many situations indicating<br />

the need for a referral to an APD,<br />

including:<br />

• A new diagnosis requiring specific<br />

dietary modification (for example,<br />

diabetes, abnormal blood lipids).<br />

• Poor understanding of dietary<br />

management (for example, a<br />

patient who has had diabetes for<br />

years, but has poor blood glucose<br />

control).<br />

• Significant unintentional weight<br />

change (either weight loss or<br />

gain).<br />

• Any nutritional deficiencies (such<br />

as anaemia or iodine deficiency).<br />

• Changes in medication prescribed<br />

that may affect dietary intake.<br />

• Periodic review of chronic<br />

conditions.<br />

Medicare rebates for dietetics<br />

services<br />

Chronically ill people who are being<br />

managed by their GP under the<br />

Medicare Benefit Schedule (MSB)<br />

Chronic Disease Management items<br />

Carbohydrate foods<br />

with a low glycaemic<br />

index release glucose<br />

into the bloodstream<br />

more gradually and are<br />

generally more filling ...<br />

program can get rebates for allied<br />

health services, including APDs.<br />

Eligible patients are those with a<br />

chronic condition, defined as one<br />

that is likely to be present for at least<br />

six months and who require care<br />

from their GP and two other health<br />

professionals. This includes<br />

conditions such as asthma, cancer,<br />

cardiovascular disease and diabetes.<br />

Patients can access a maximum of<br />

five visits per calendar year.<br />

Medicare rebates are now also<br />

payable for group services provided<br />

by APDs for people with type 2<br />

diabetes, on referral from a GP.<br />

References<br />

1. Australian Institute of Health and<br />

Welfare. Australia’s Health 2010.<br />

Accessed 8 August 2010: www.aihw.gov.<br />

au/publications/index.cfm/title/11689<br />

2. Australian Bureau of Statistics. National<br />

Healthy Survey: Summary of Results<br />

2007–2008. Accessed 8 August 2010:<br />

www.abs.gov.au/ausstats/abs@.nsf/<br />

mf/4364.0/<br />

3. National Health and Medical Research<br />

Council. Australian guidelines to reduce<br />

health risks from drinking alcohol.<br />

Accessed 8 August 2010: www.nhmrc.<br />

gov.au/publications/synopses/ds10syn.<br />

htm<br />

Resources<br />

1. To find an APD in your local area,<br />

go to www.daa.asn.au and click on<br />

the ‘Find an APD’ tab or call the<br />

toll free APD hotline on 1800 812<br />

942 and ask for the contact details<br />

of APDs in your area.<br />

2. The ‘Smart eating for you’ section<br />

of the Dietitians Association of<br />

Australia (DAA) website (www.<br />

daa.asn.au) contains practical<br />

nutrition information for patients,<br />

including healthy recipes and tips,<br />

nutrition from A to Z, a healthy<br />

eating self-assessment quiz, a<br />

virtual supermarket tour and<br />

more.<br />

3. Australia’s Healthy Weight Week<br />

(AHWW) is an annual initiative of<br />

the DAA. Held in late January each<br />

year the program aims to encourage<br />

Australians to achieve or maintain a<br />

healthy weight and lifestyle.<br />

Visit the AHWW website at:<br />

www.healthyweightweek.com.au<br />

Claire Hewat<br />

CEO of the Dietitians<br />

Association of Australia<br />

26<br />

Primary Times <strong>September</strong> 2010


RESOURCES<br />

Asthma website improved for patients<br />

Asthma Foundation NSW<br />

provides the community with<br />

evidence-based, user-friendly<br />

information to help people better<br />

understand and manage their<br />

asthma. The Foundation offers a<br />

comprehensive range of free<br />

information services including:<br />

• an improved content-rich<br />

website: www.asthmafoundation.<br />

org.au;<br />

• a telephone support line staffed<br />

by health professionals with<br />

asthma expertise–1800 645 130;<br />

• asthma information packs; and<br />

• an onAIR bi-monthly<br />

e-newsletter.<br />

The new website was developed<br />

after extensive consultations with<br />

the community, and benchmarked<br />

against best practice websites, to:<br />

1. Make it easy for users to find the<br />

specific asthma information they<br />

are seeking. Users were<br />

consulted during the<br />

development to identify<br />

important topics and where they<br />

would expect this to be located<br />

on the website.<br />

2. Ensure all information is based<br />

on evidence and easy to<br />

understand. The website<br />

platform supports the processes<br />

needed for the development,<br />

review, editing and publication<br />

of content.<br />

3. Promote greater user interaction.<br />

Many people stated they would<br />

value the opportunity to share<br />

their asthma experiences with<br />

others facing the same<br />

challenges.<br />

4. Provide better functionality so<br />

users can book courses and<br />

make payments online.<br />

Patients are encouraged to visit the<br />

website to better understand and<br />

manage their asthma. On the<br />

website, patients can:<br />

• Join the Asthma Assist<br />

information service to receive a<br />

free Asthma Control Pack and<br />

the onAIR e-newsletter.<br />

• Register for an asthma course.<br />

• Send an enquiry to a health<br />

professional on the Asthma<br />

Information Line.<br />

• Discover what can trigger<br />

asthma.<br />

• Download the popular ‘Ten<br />

questions to ask your GP’.<br />

• Review what to do in an asthma<br />

emergency.<br />

• Download some quick tips to<br />

control asthma.<br />

• Better understand their asthma<br />

medication.<br />

• Check if they are using their<br />

inhaler correctly by comparing<br />

their technique with the online<br />

videos.<br />

Visit the Asthma Foundation<br />

NSW website at:<br />

www.asthmafoundation.org.au<br />

Continuing Professional Development<br />

now even easier!<br />

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Professional Development courses.<br />

WHY Because you can manage your continuing professional<br />

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WHERE They’re online! You undertake the course wherever<br />

you are! Go to: http://cnnectcpd.nursing.edu.au<br />

Courses available<br />

A range of online courses is available, with more on the way, including:<br />

• Respiratory assessment • Abdominal assessment<br />

• Cardiac assessment • Wound assessment<br />

• Neurological assessment: Using the Glasgow Coma Scale<br />

• Neurological assessment: Cranial nerve, motor and sensory<br />

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Contact us now for your free Continuing<br />

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When phoning please quote <strong>APNA</strong>1007


NEWS<br />

Role of codeine questioned<br />

The role of codeine in managing<br />

acute pain has been questioned in<br />

this month’s edition of Australian<br />

Prescriber.<br />

In the article, Dr Bridin<br />

Murnion, from the Drug Health<br />

Service at Royal Prince Alfred<br />

Hospital, Sydney, reviews the<br />

evidence around combinations of<br />

different painkillers in the same<br />

tablet (e.g. ibuprofen or<br />

paracetamol with codeine). She<br />

explains in many cases pain relief is<br />

not increased by using two<br />

different painkillers.<br />

Dr Murnion said: ’Codeine is<br />

often an ingredient in combination<br />

painkillers, however there is not<br />

much evidence for its effectiveness<br />

and the role of codeine in<br />

managing acute pain is unclear.’<br />

A review of evidence by the<br />

National Prescribing Service (NPS)<br />

shows that studies in acute pain<br />

suggest only modest additional<br />

pain relief is achieved when<br />

codeine is added to paracetamol,<br />

and the risk of side effects increases<br />

after repeated doses.<br />

As an opioid, codeine can be<br />

addictive. When people take it in<br />

higher doses than recommended,<br />

they are also taking high doses of<br />

the other pain relief ingredients,<br />

such as paracetamol or ibuprofen.<br />

When misused, these ingredients<br />

can cause serious adverse events<br />

such as stomach and liver damage.<br />

A National Health and Medical<br />

Research Council review found<br />

insufficient evidence to<br />

recommend the use of<br />

paracetamol/codeine combinations<br />

in acute low back pain, acute neck<br />

pain, acute shoulder pain or acute<br />

knee pain. While there is a<br />

significant body of evidence<br />

identifying the efficacy of NSAIDs<br />

(e.g. ibuprofen, aspirin, diclofenac)<br />

in acute pain, there are limited data<br />

on combining them with opioids.<br />

These findings are in line with<br />

NPS reviews of evidence that show<br />

when treating acute pain, only<br />

modest additional pain relief is<br />

achieved when codeine is added to<br />

other analgesics.<br />

Karen Kaye, NPS acting CEO,<br />

said: ’As a weak opioid, codeine can<br />

be addictive but because it can’t be<br />

purchased without either<br />

paracetamol, aspirin or ibuprofen,<br />

people end up consuming more<br />

than they need of these products<br />

too.<br />

’Taking more than the<br />

recommended maximum amount<br />

of these products can result in<br />

serious side effects. Overuse or<br />

misuse of products containing<br />

aspirin or ibuprofen can result in<br />

gastric ulcer perforation, or in<br />

products containing paracetamol,<br />

liver toxicity or death.’<br />

Dr Murnion said the recent<br />

rescheduling of these products is<br />

unlikely to impact significantly on<br />

people’s pain relief options but may<br />

reduce the harms from overuse.<br />

The full article can be viewed at:<br />

www.australianprescriber.com<br />

Malaria treatment now on PBS<br />

Patients with malaria due to<br />

Plasmodium falciparum can receive<br />

subsidised medical treatment via the<br />

Pharmaceutical Benefits Scheme<br />

(PBS).<br />

Riamet® (artemether 20mg with<br />

lumefantrine 120mg) combines two<br />

anti-malarials to treat acute,<br />

uncomplicated malaria caused by<br />

the parasite Plasmodium<br />

falciparum. In clinical studies, the<br />

28-day cure rate was 96 per cent 1 .<br />

The World Health Organization<br />

(WHO) has certified Australia as<br />

free of malaria; however, returning<br />

travellers and refugees from malariaendemic<br />

countries require<br />

treatment. PBS listing will allow<br />

those who are not ill enough to<br />

warrant hospitalisation, to be<br />

effectively managed in the<br />

community.<br />

Approximately half of the<br />

600–700 cases of malaria reported<br />

each year in Australia are due to<br />

Plasmodium falciparum 2 .<br />

Riamet® tablets are indicated for<br />

patients 12 years and older, weighing<br />

at least 35 kg 1 . The medication,<br />

manufactured by Novartis, is available<br />

at the dispensed price of $96.90 for a<br />

24 tablet pack. Registration and<br />

reimbursement of a dispersible tablet<br />

for infants and children has recently<br />

been approved and PBS listing is<br />

expected later this year.<br />

References<br />

1. Riamet Approved Product Information.<br />

2. Liu C, Begg K, Johansen C , Whelan P,<br />

Kurucz N, Melville L and the National<br />

Arbovirus and Malaria Advisory<br />

Committee. Communicable Diseases<br />

Network Australia National Arbovirus<br />

and Malaria Advisory Committee Annual<br />

Report, 2006–07. Communicable<br />

Diseases Intelligence. 2008; 32: 31–47.<br />

PBS information: Authority<br />

required Treatment of suspected or<br />

confirmed malaria due to<br />

Plasmodium falciparum.<br />

Note: Artemether with lumefantrine<br />

is not PBS-subsidised for<br />

prophylaxis of malaria.<br />

Minimum Product Information<br />

• RIAMET® 20 mg/120 mg tablets<br />

(artemether/lumefantrine)<br />

• RIAMET® 20 mg/120 mg<br />

dispersible tablets (artemether/<br />

lumefantrine)<br />

See approved Product<br />

Information before prescribing.<br />

Approved Product Information<br />

available on request.<br />

Worked<br />

overseas<br />

Have you worked overseas<br />

as a nurse in general practice<br />

If so, we would like to hear<br />

from you. Our December<br />

issue of the Primary Times will<br />

look at practice nursing around<br />

the world.<br />

The issue will explore the<br />

major differences between each<br />

country’s use of nurses in<br />

general practice.<br />

If you would like to be part<br />

of this issue, please email<br />

some basic details of your<br />

experience in working overseas<br />

to: editor@apna.asn.au<br />

28<br />

Primary Times <strong>September</strong> 2010


Think all infant formulas are the same<br />

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prebiotic oligosaccharides inspired by breast milk, helping to provide long-term protection against allergy and infection.<br />

Compared to a standard formula, this provides:<br />

• 51% less incidence of atopic dermatitis (p


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