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Annual Report Samart i-Mobile 2010

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letting private operators to acquire subscribers for TOT. This arrangement is called <strong>Mobile</strong> Virtual Network Operator (çMVNOé)<br />

and TOT have currently five MVNO and a subscriber base of 180,000.<br />

<strong>Mobile</strong> operators were focused on non voice applications to enhance their Average Revenue Per User (çARPUé). Latest<br />

estimates state that blended ARUP excluding interconnection fees but including the data was around Baht 220 which is at par<br />

with the 2009 levels. The data consumption has gone up from previous years as more and more affluent customers are using<br />

BlackBerry, iPhone and iPad.<br />

Decision by Communication Authority of Thailand (çCATé) to buy Hutch was delayed due to political reasons and fate of<br />

Hutch as the operators remains uncertain. As concessions granted by TOT and CAT to existing operators coming to an end<br />

soon, new regulator have a dominant task of creating a level playing field, sort out concession related issues and most<br />

importantly, allow efficient <strong>Mobile</strong> Number Portability (çMNPé). With approval from the cabinet, TOT has embarked upon a<br />

network rollout plan where by 5,200 base stations shall be deployed nationwide within mid 2012. This will raise the hopes for<br />

Thai consumer to finally avail high speed wireless broadband access.<br />

Telecommunication Industry: Handset Perspective<br />

Demand for mobile handsets in Thailand is likely to be in the neighborhood of 10.5 million for year <strong>2010</strong>. Major demand<br />

thrust is still coming from low to mid low segment where consumers are changing their older handsets for a new one at lower<br />

costs. Feature wise nothing new was added though, on the contrary newer handsets are increasingly similar in looks and<br />

features to that of premium segment and are available at the fraction of the costs. Only trade off is the brand name and perhaps<br />

after sales services.<br />

At the low end of the spectrum, cheapest handset is available for Baht 700- Baht 900 while, high end premium phones<br />

could be bought around Baht 25,000. The political stand off in Bangkok was bonanza for handsets with TV tuners and many<br />

enjoy watching live events on their handsets cause house brands, Chinese brands and brands from South Korea were successful<br />

in stepping up their presence. Wider acceptance of Android based handsets among Thai consumers is encouraging as this OS<br />

has proved superior for user friendliness and content usage. Apple iPhone and BlackBerry continued to catch attention as social<br />

networking is causing people to stay on line and in touch with their friends. Similarly, with the launch of iPad, a tablet revolution<br />

is just around the corner. However, limited 3G coverage is a big hindrance in penetrating these products. It is expected that by<br />

end 2011, there will be a boom in handhelds which will take industry to the new level. New Handhelds is perhaps the last nail<br />

in the coffin for smart phones!<br />

The tablet revolution is here and once Thailand is ready for 3G, it will act as new driving force for the handheld market.<br />

TOTûs 3G network shall be the pilot for such devices. Though its off take shall be limited in the initial period, itûs only upon the<br />

nationwide 3G rollout by all the operators, handheld industry shall take key role in handset industry.<br />

Entertainment and Media Industry<br />

The road towards convergence of media, entertainment and telecom industry stalled when 3G auction were put off due<br />

to legal issues. Despite the set back, the marriage of media and telecom industry continue to flourish thru increased deployment<br />

in broad band usage, more wi-fi spots, etc.<br />

The real convergence on a large scale is far from commercial success in Thailand. However, as a first step, Apple iTune<br />

platform has been officially launched and consumers can download applications on pay per use basis. Other traditional<br />

applications such as video streaming, mobile movie preview, etc. are widely available from traditional mobile operators. A big<br />

jump in the content usage is expected as more and more users avail content on wireless networks. User generated content such<br />

as You Tube is non existent in Thailand on a wider scale. çEé Books was another application that was launched in Thailand and<br />

its acceptance is growing gradually.<br />

With launch of <strong>Mobile</strong> Virtual Network Operators in <strong>2010</strong>, these MVNOûs are offering data plans and not the killer content.<br />

The current form of online entertainment is linked to fortune telling and information etc. It is expected that killer application on<br />

3G is still non-existent, that day is not far when Thai consumers shall able to enjoy real benefits of convergence between<br />

telecom and media industry.<br />

<strong>Annual</strong> <strong>Report</strong> <strong>2010</strong> 17

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